Best Western Staunton Inn

Clean rooms . Breakfast was very nice . Pool needed some attention. Very cloudy . Nice stay .

Comfortable, clean hotel with friendly staff but in need of a decoration refresh. I appreciated the EV chargers. It was the reason that I chose this hotel over other similarly priced hotels. Hotels.com Please add EV Chargers to your selection filters.

I really appreciate the fact that BW has EV charging. I used the non Tesla charging and it was the reason I chose BW. Thanks!

Once again enjoyed the warm pool after long hours on car. Room warm despite bitter cold outside. Nice breakfast as usual. Will be back

pool broke not enough towels for wty of people

The staff that checked us in and greeting us in the morning for breakfast were friendly and helpful. The room was clean and in good shape. The pool was closed and drained to be serviced, so we missed a swim. However, other than that, we found the stay quite enjoyable. Thank you Best Western.

kids really loved the indoor pool.

Breakfast was very good. Motel was well kept. Pool was lovely

Side door near pool keyed lock does not work, door was propped open with block of wood, rear entrance near pet walk was propped open with stones to allow unsecured access to hotel … breakfast & staff were always Aplus

No parking for car towing trailer. Staff did help us park but parking limited. If we had not arrived early there would have been no parking for trailer

Room smelled terrible and carpet felt wet.

Our room was NOT clean. It was obvious it hadn't been vacuumed as there were small pieces of paper all over the carpet. Worse yet we were horrified to see dirt all over the bathroom floor. We complained to the front desk gentleman and asked for another room but the hotel was completely booked. He didn't seem too concerned with us but sent housekeeping to vacuum the room. We do NOT recommend this hotel.

The room was not clean. Bath faucet was coming out of the wall, The tub, mattress pad, and floor were dirty. Mattress was lumpy, etc. The front desk did give us a different room that was better and the breakfast attendant kept everything clean and filled.

This was the cleanest Best Western I have ever been to! All of the staff were friendly, attentive and very helpful. The breakfast was fresh. I will definitely book another stay on my next trip.

Very clean and great value for your money. Hate paying those high prices for a few hour stay. This hotel was not like that.

Toe nail on rug , bath dirty .

Overall decent hotel. It’s a little older and showing its age but no big deal. Biggest issue is the bathroom did not seem super clean. There were hairs in the shower upon arrival. Staff was great and experience overall was good but they need to work on cleanliness.

The room and bathroom super clean. And as far as a hotel breakfast definitely one of the best that I have had.

Very friendly staff and helpful. Rooms were clean and comfortable.

Staff was cordial. Room was stuffy, and there was mold on showerhead.

Always comfortable and close to our family.

Very dated. Mattress was very worn and uncomfortable.

The hotel is fine, no complaints. However there are train tracks maybe 20’ from our window. About 8PM a VERY long train came by very fast. We will see how many go by overnight?????

Comfortable bed. Decent shower. Fairly good shades on window. Nearby places to eat.

Very dated hotel

The bed was not comfortable at all. Pretty standard BW breakfast. Location os pretty good so close to Shenandoah National Park.

Always a comfortable place to stay when we come home.

Everything was good, as expected. One problem, the tv selection was extremely limited, and the remote was difficult to get to work properly. Luckily, we’re not big tv people, but it would be nice to have a far better selection than 4 channels.

The A/C unit was very very noisy.

Quick stop on a through trip. Bed was comfortable, room good temperature and most importantly quiet!

I had an amazing experience in Staunton and Waynesboro at the Best Western Staunton Inn! Checking in was speedy and the room was prepared excellent and was very enjoyable! Thank you so much!

Very friendly staff that exceeded all expectations

Nice

Staff was not friendly and the front desk was not being attended to at check In and had to wait 5 minutes before the clerk showed up with no apology or anything.

This was the cleanest Best Western I have ever been to! All of the staff were friendly, attentive and very helpful. The breakfast was fresh. I will definitely book another stay on my next trip.

The check-in/check-out was fine but staff was not overly friendly. No issues though. The full breakfast the next morning was great with many options. Breakfast staff was very friendly. Our room was clean and comfortable but we had a very noisy neighbor playing the tv as loud as it could go half the night. There is a train track next to this hotel but we did not hear a train while there for our overnight stay.

Check in was quick and easy. The room clean and welcoming after a long drive. Bathroom clean and lots of warm water for a shower. We recommend this location.

Excellent experience. Great location. Excellent staff

Excellent staff and clean stay.

The front desk staff was very helpful and friendly. Check-in was very quick and appreciated.

Overall property is well maintained, convenient, reasonable pricing, decent breakfast options. Rail-track is right behind and passing rail can wake you up at 4am.

It is conveniently right off of interstate 81, at the route 250 exit

Hotel is conveniently located right off of the expressway and free places to eat within walking distance ! I

Hotel was conveniently located, easy iff and on the freeway.

The bed was not comfortable at all. Pretty standard BW breakfast. Location os pretty good so close to Shenandoah National Park.

Convenient to I-81 and I-64 and a short drive into Staunton's Historic District. This Best Western is older and the rooms could could use a few soft updates. This hotel is located just far enough from the interstate for a quiet night's sleep.

The hotel was very clean and the rooms were surprisingly nice. Absolutely no odor of cigarette smoke, which was great. There’s a Cracker Barrel next door that you can walk to. Other than that there isn’t food nearby. The only complaint we had was a train runs directly behind the property.

Nice hotel with several restaurants within walking distance.

This property is positioned at the perfect 1/2 way point between my home and my parents. It's conveniently located right off the exit of Route 81, but tucked away such that you do not hear any of the car/truck noise from the interstate. The restaurant positioned within walking distance immediately next to the hotel has exceptional food.

Convenient location.

Very quiet at night and the breakfast was delicious!

When I showed up to the property to check in, there was a gentleman sitting at the counter and as I proceeded to tell him that I had a reservation in my name, he started to giggle and say I don’t work here. The lady that works here. Had to go away for a little bit. I waited around for a few minutes thinking maybe she just had to run to a guest room or something but after a long day of travel, my husband and I decided to go eat dinner( Cracker Barrel is right up the drive.) when we came back the lady that supposedly works at the front counter was there and she was pleasant enough, but being not from the area, it is very unnerving to be greeted the way we were. When we got to the room it smelled of garlic/bad BO the adjoining door was open to the room next to us which we closed, locked and barricaded when we finally got to bed after a busy day on the road, someone in the other room came in and tried to open our door adjoining our room. Again, being exhausted, knowing that the doors were barricaded and extra security measures have been put in place that we do at every hotel. We went to bed. Woke up the next morning eager to get on the road wasn’t expecting much for breakfast and that was a good thing had expired milk, eggs, and omelettes that were questionable in Ziploc baggies with no ingredient list or expiration dates on them settled for some juice and oatmeal cup. Went to get coffee and they only have decaf coffee. Yes decaf only hotel in this market NEEDS REGULAR COFFEE

The bathroom needs upgrade. Breakfast staff lovely, but no butter for toast.

Breakfast was extremely crowded .. food offering good

This was the cleanest Best Western I have ever been to! All of the staff were friendly, attentive and very helpful. The breakfast was fresh. I will definitely book another stay on my next trip.

Rooms were clean, bed very comfortable and an excellent breakfast.

Breakfast area was way too small and obly had 3 slices of bacon and 2 scoops of eggs when we arruved for breakfast. The pool was nice.

Great breakfast and very nice attendant/cook

We've stayed at this motel several times over the years. Like it, but they did not have orange juice nor butter offered at breakfast.

The breakfast was excellent and room clean.