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Extended Stay America Suites - Chicago - Elgin - West Dundee

US$ 72

/noite

Média para setembro

Extended Stay America Suites - Chicago - Elgin - West Dundee - Image 1

Extended Stay America Suites - Chicago - Elgin - West Dundee - Quarto

Extended Stay America Suites - Chicago - Elgin - West Dundee - Quarto

Extended Stay America Suites - Chicago - Elgin - West Dundee - Restaurante

Extended Stay America Suites - Chicago - Elgin - West Dundee - Casa de banho

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US$ 72

/noite

Média para setembro

Preços médios mensais

Em Extended Stay America Suites - Chicago - Elgin - West Dundee, o preço por noite é, em média, US$ 55 no mês mais barato (janeiro) e US$ 77 no mês mais caro (outubro), com base nos últimos 12 meses.

Preço médio por noite em Extended Stay America Suites - Chicago - Elgin - West Dundee por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 55
fevereiro	US$ 59
março	US$ 59
abril	US$ 60
maio	US$ 68
junho	US$ 69
julho	US$ 73
agosto	US$ 74
setembro	US$ 72
outubro	US$ 77
novembro	US$ 63
dezembro	US$ 63

Mais caro: outubro (aprox. US$ 77)

Mais barato: janeiro (aprox. US$ 55)

Sobre este alojamento

Não perca as várias atividades recreativas e de entretimento ao seu dispor, incluindo uma sala de fitness aberta 24 horas. O espaço oferece ainda Wi-fi grátis e uma área para piqueniques.

Estacionamento
Quartos de não fumadores
Área de piquenique/Mesas
Quarto para pessoas com alergia
Lavagem de roupa própria
Estacionamento gratuito

Localização

2185 Marriott Drive, West Dundee, Illinois, Estados Unidos

Cinemark West Dundee (2.4 milhas)

Centro Cultural de Hemmens (2.9 milhas)

Elgin History Museum (3.4 milhas)

Presence Health (3.5 milhas)

Santa's Village (3.7 milhas)

Grand Victoria Casino (3.8 milhas)

Mais informações sobre a localização

Opções de quartos

6

Estúdio Premium, não fumadores, frigorífico e micro-ondas

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 6

Ar condicionado

Aquecimento

Cozinha

5

Estúdio Deluxe, 1 cama queen-size, não fumadores, frigorífico e micro-ondas

Detalhes do quarto

1 Cama De Casal Grande

Dormidas 4

Ar condicionado

Aquecimento

Cozinha

Avaliações dos hóspedes

7.7

Bom

Com base em 653 avaliações verificadas

Quem se hospeda aqui?

Negócios

20%

Casal

14%

Família

53%

Grupos

5%

Individual

6%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

As avaliações do Extended Stay America Suites - Chicago - Elgin - West Dundee são mistas, destacando preocupações frequentes com limpeza e pragas, juntamente com vários problemas de manutenção, enquanto outros observam a simpatia da equipe, noites tranquilas e a conveniência de suítes espaçosas com cozinhas.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

As avaliações do Extended Stay America Suites - Chicago - Elgin - West Dundee são mistas, destacando preocupações frequentes com limpeza e pragas, juntamente com vários problemas de manutenção, enquanto outros observam a simpatia da equipe, noites tranquilas e a conveniência de suítes espaçosas com cozinhas.

Vários hóspedes também relataram odores de fumaça ou mofo e uma sensação de abandono. O feedback sobre o serviço varia desde longas esperas e problemas com reservas até ajuda amigável e prestativa. O café da manhã é muito limitado—muitas vezes apenas café, muffins ou barras de granola—e alguns suprimentos, como pratos ou roupas de cama, estavam indisponíveis quando solicitados. Espere estadias básicas, com foco no custo-benefício e manutenção irregular.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

A lavanderia no local e as cozinhas ou fornos nos quartos são mencionados, mas as instalações parecem simples. Vários hóspedes mencionam que o WiFi exige taxas ou um número limitado de dispositivos, e o estacionamento pode ficar lotado.

Avaliações dos hóspedes relacionadas

6

Rita

9 de set. de 2025

·

A estadia foi de 4 noites

I had a restful stay at the building C. It was quiet during the holiday weekend. Room was cleaned, the amenities (cooking kit, laundry) were a plus. Coffee and protein-based granola bar made morning commute smooth.

I had a restful stay at the building C. It was quiet during the holiday weekend. Room was cleaned, the amenities (cooking kit, laundry) were a plus. Coffee and protein-based granola bar made morning commute smooth.

6

Barbara

17 de out. de 2025

·

A estadia foi de 5 noites

Stay was great. Whole building and room smelled a little funky, though. Didn’t help that they were remodeling 😅

Stay was great. Whole building and room smelled a little funky, though. Didn’t help that they were remodeling 😅

10

Jasmine

11 de abr. de 2023

·

A estadia foi de 1 noite

I love the front desk. Meriam was lovely not sure on the spelling. I will be back. The best part is this hotel has ovens! Not only that but the hot water is to die for.

I love the front desk. Meriam was lovely not sure on the spelling. I will be back. The best part is this hotel has ovens! Not only that but the hot water is to die for.

10

KALONDRA

1 de jul. de 2025

·

A estadia foi de 1 noite

Nice, clean, and comfortable. Spacious rooms and truck/trailer/RV parking on site.

Nice, clean, and comfortable. Spacious rooms and truck/trailer/RV parking on site.

2

HECTOR CESAR

21 de jul. de 2024

·

A estadia foi de 5 noites

Bad experience: 1) No cleaning service, same towels/sheets/pillow covers everyday, no shampoo or soap 2) Poor breakfast, no fruit/yogurt/sandwich on any day, only powdered milk and grain bars and bread 3) You have to ask for WiFi instead of having network details in the keys holder. They want to charge fees for WiFi usage. 4) The door’s keys cards were easily misconfigured so we have to go and ask the front desk to reprogram them. 5) Kitchen in bad state

Bad experience: 1) No cleaning service, same towels/sheets/pillow covers everyday, no shampoo or soap 2) Poor breakfast, no fruit/yogurt/sandwich on any day, only powdered milk and grain bars and bread 3) You have to ask for WiFi instead of having network details in the keys holder. They want to charge fees for WiFi usage. 4) The door’s keys cards were easily misconfigured so we have to go and ask the front desk to reprogram them. 5) Kitchen in bad state

10

gloria

8 de set. de 2024

·

A estadia foi de 2 noites

Very friendly staff, clean rooms. Only thing was hard to find parking. Also it’s a smoke free hotel but building B smelled of cigarettes right away as soon as you entered. Other than that pretty decent.

Very friendly staff, clean rooms. Only thing was hard to find parking. Also it’s a smoke free hotel but building B smelled of cigarettes right away as soon as you entered. Other than that pretty decent.

2

Ramasastry

28 de mai. de 2023

·

A estadia foi de 2 noites

This place is very different from a typical hotel - apparently a converted apartment complex. The rooms are really old, floors not clean. The front desk staff did not seem 'happy' to receive guests. No mention of the breakfast, and we realized why the next morning. The breakfast area is closed and there is no heads up at check-in. (Expedia still lists "free breakfast"). We were told the luggage carts are inside each 'building' but there are none. There is not even an ice machine in each building, you have to go to the main biulding to get everything. There are no utensils that come with the room, but need to be requested and picked up. Then the utensils are of very cheap quality. The fridge in the room, did not break (so technicallyl still working) but it is not at all cold. At this point, we stopped asking for anything. NOT RECOMMENDED for families that especially think that they can treat this stay like a home and not have to worry about anything.

This place is very different from a typical hotel - apparently a converted apartment complex. The rooms are really old, floors not clean. The front desk staff did not seem 'happy' to receive guests. No mention of the breakfast, and we realized why the next morning. The breakfast area is closed and there is no heads up at check-in. (Expedia still lists "free breakfast"). We were told the luggage carts are inside each 'building' but there are none. There is not even an ice machine in each building, you have to go to the main biulding to get everything. There are no utensils that come with the room, but need to be requested and picked up. Then the utensils are of very cheap quality. The fridge in the room, did not break (so technicallyl still working) but it is not at all cold. At this point, we stopped asking for anything. NOT RECOMMENDED for families that especially think that they can treat this stay like a home and not have to worry about anything.

2

Bounyaseng

25 de jul. de 2024

·

A estadia foi de 3 noites

I\'ve stayed at multiple Extended Stays for the convenience and price. However, this one seemed more like an apartment complex with random people loitering around the grounds between 11pm - 3am. The parking lot was completely full each night. The 2 bedroom I rented had mildew on the window seals and broken window blinds. The room was supposed to be non-smoking, but you can clearly smell the smoke. Apparently, someone had a pet in the unit prior due to the pet signage indicated "pet inside". (I am sensitive to pet dander and couldn\'t get another room.) I also woke up with 3 red bug bites on the left side of my face and 3 red bug bites on my upper left arm. If a roadside motel is a 1*, then I guess this hotel is a 2*. This was most likely my worst hotel experience in my 20 years of traveling for business.

I\'ve stayed at multiple Extended Stays for the convenience and price. However, this one seemed more like an apartment complex with random people loitering around the grounds between 11pm - 3am. The parking lot was completely full each night. The 2 bedroom I rented had mildew on the window seals and broken window blinds. The room was supposed to be non-smoking, but you can clearly smell the smoke. Apparently, someone had a pet in the unit prior due to the pet signage indicated "pet inside". (I am sensitive to pet dander and couldn\'t get another room.) I also woke up with 3 red bug bites on the left side of my face and 3 red bug bites on my upper left arm. If a roadside motel is a 1*, then I guess this hotel is a 2*. This was most likely my worst hotel experience in my 20 years of traveling for business.

2

Kristopher

9 de jun. de 2025

·

A estadia foi de 5 noites

This place was AWFUL! The first 3 nights I was there the entire parking lot was FILLED with police etc and each night numerous people being arrested. The key cards wouldn't open the outside doors to get in, I had to swipe for at least 3 minutes to get my door to unlock. My toilet leaked under the laminate flooring in the bathroom and when you walked in it would bubble this gross fluid from between the strips of flooring. It stunk like frost food and weed so bad it was nauseating. The from desk staff were rude and absolutely useless for anything. I literally just ended up leaving and going to the Best Western, that is Brand New, for an extra $20/night and just letting this dump keep my money. There are no plates, cups, silverware etc. You have to pay to rent them from the terrible front desk staff. You have to pay for their slow wifi. And the Breakfast! Just nasty old coffee. I don't see how this place is allowed to operate. Hell, there are even cockroaches in this place. The beds must be 20 years old with basically 2 sheets on them providing ZERO warmth. Truly worse than any hotel I have ever stayed at. I should've filmed the place, it would've been historical.

This place was AWFUL! The first 3 nights I was there the entire parking lot was FILLED with police etc and each night numerous people being arrested. The key cards wouldn't open the outside doors to get in, I had to swipe for at least 3 minutes to get my door to unlock. My toilet leaked under the laminate flooring in the bathroom and when you walked in it would bubble this gross fluid from between the strips of flooring. It stunk like frost food and weed so bad it was nauseating. The from desk staff were rude and absolutely useless for anything. I literally just ended up leaving and going to the Best Western, that is Brand New, for an extra $20/night and just letting this dump keep my money. There are no plates, cups, silverware etc. You have to pay to rent them from the terrible front desk staff. You have to pay for their slow wifi. And the Breakfast! Just nasty old coffee. I don't see how this place is allowed to operate. Hell, there are even cockroaches in this place. The beds must be 20 years old with basically 2 sheets on them providing ZERO warmth. Truly worse than any hotel I have ever stayed at. I should've filmed the place, it would've been historical.

2

HECTOR CESAR

21 de jul. de 2024

·

A estadia foi de 5 noites

This is one of the worst hotels I’ve ever been with my family in our life: 1) No cleaning service for any single day, nasty/same towels/sheets/pillow covers everyday, no shampoo or soap 2) Poor breakfast, no single fruit/yogurt/sandwich on any day, only powdered milk and grain bars/cookies greasy bread 3) You have to ask for WiFi instead of having network details in the keys holder. Then they want to charge fees for WiFi usage. We came 4 family members, my daughter is in College and she was unable to do her schoolwork due to this lack of internet, only few devices were allowed for free. We ended using our Cellphone Internet data. 4) The door’s keys cards were easily misconfigured so we have to go and ask the front desk to reprogram them. 5) Kitchen in bad state This is like a cheap motel, go somewhere else. I’ll never come back here.

This is one of the worst hotels I’ve ever been with my family in our life: 1) No cleaning service for any single day, nasty/same towels/sheets/pillow covers everyday, no shampoo or soap 2) Poor breakfast, no single fruit/yogurt/sandwich on any day, only powdered milk and grain bars/cookies greasy bread 3) You have to ask for WiFi instead of having network details in the keys holder. Then they want to charge fees for WiFi usage. We came 4 family members, my daughter is in College and she was unable to do her schoolwork due to this lack of internet, only few devices were allowed for free. We ended using our Cellphone Internet data. 4) The door’s keys cards were easily misconfigured so we have to go and ask the front desk to reprogram them. 5) Kitchen in bad state This is like a cheap motel, go somewhere else. I’ll never come back here.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

A limpeza é uma preocupação recorrente, com vários relatos de baratas e outros insetos, odores, móveis manchados ou desgastados e banheiros sujos; alguns hóspedes acharam seus quartos limpos.

Avaliações dos hóspedes relacionadas

2

Carlos

27 de out. de 2024

·

A estadia foi de 1 noite

During our stay we managed to get a room with leaking toilet. Water was dripping all night. On my way to the kitchen to wash my hands lencountered about 20 small cockroaches scattering back inside the cabinets

During our stay we managed to get a room with leaking toilet. Water was dripping all night. On my way to the kitchen to wash my hands lencountered about 20 small cockroaches scattering back inside the cabinets

2

Christopher

1 de set. de 2025

·

A estadia foi de 1 noite

The room was full of roaches, so we got a refund and found somewhere else to stay. There were also 3+ police officers and a bunch of commotion and wild things happening. We were only there for 15 minutes and it was horrible all the way around.

The room was full of roaches, so we got a refund and found somewhere else to stay. There were also 3+ police officers and a bunch of commotion and wild things happening. We were only there for 15 minutes and it was horrible all the way around.

2

James

27 de set. de 2024

·

A estadia foi de 1 noite

Just plain dirty.

Just plain dirty.

2

Lukas

23 de mar. de 2025

·

A estadia foi de 2 noites

Cockroaches in my room and trash all over the parking lot. Room reeked at check in

Cockroaches in my room and trash all over the parking lot. Room reeked at check in

2

David

26 de out. de 2025

·

A estadia foi de 3 noites

I stayed in my room for about 2 hours. During that time, I saw a variety of bugs. In the closet, kitchen, bathroom, living room, and bed. I checked out and went to another motel.

I stayed in my room for about 2 hours. During that time, I saw a variety of bugs. In the closet, kitchen, bathroom, living room, and bed. I checked out and went to another motel.

4

Des LaRue

28 de set. de 2025

·

A estadia foi de 1 noite

Dirty room, found multiple bugs in the bathroom and in the rooms on the bed. Broken baseboards, head boards and night stands. Theres no tv in one of the bedrooms and have to move the livngroom tv and rewire it if you want a tv, the curtains had holes and stains and there was people hanging out in the stairways smoking as well as random people wandering thru the parking lot. Terrible experience

Dirty room, found multiple bugs in the bathroom and in the rooms on the bed. Broken baseboards, head boards and night stands. Theres no tv in one of the bedrooms and have to move the livngroom tv and rewire it if you want a tv, the curtains had holes and stains and there was people hanging out in the stairways smoking as well as random people wandering thru the parking lot. Terrible experience

4

Noel

25 de out. de 2024

·

A estadia foi de 1 noite

Overall the room was just dirty. The floors were super dirty. The walls & doors were scuffed; one of the door had a huge hole/crack on it that made it unstable to swing. The oven had buttons that were burned or scratched off and were inoperable. Living room lamps were inoperable because the cords were cheeed or cut off. The room smelled like smoke and the bathroom had mold on the ceilings. We had a constant issue with flies in the room. The staff tried to make things better by moving us into a new room when I took photos of our room so that I wouldn’t be charged my deposit thinking we did the damages. The second room was almost as bad as the first. I think the entire property needs an update overall. Didn’t care that breakfast was as other have mentioned already just granola, muffins and coffee. Disappointed there was no where to fill a water bottle. We won’t be using ESA for futures stays.

Overall the room was just dirty. The floors were super dirty. The walls & doors were scuffed; one of the door had a huge hole/crack on it that made it unstable to swing. The oven had buttons that were burned or scratched off and were inoperable. Living room lamps were inoperable because the cords were cheeed or cut off. The room smelled like smoke and the bathroom had mold on the ceilings. We had a constant issue with flies in the room. The staff tried to make things better by moving us into a new room when I took photos of our room so that I wouldn’t be charged my deposit thinking we did the damages. The second room was almost as bad as the first. I think the entire property needs an update overall. Didn’t care that breakfast was as other have mentioned already just granola, muffins and coffee. Disappointed there was no where to fill a water bottle. We won’t be using ESA for futures stays.

6

Melanie

16 de jun. de 2025

·

A estadia foi de 2 noites

Small roaches seen crawling on sink and bathroom floor. I’m giving an overall 3 bec the staff are nice. Their grab and go breakfast is very minimal to nothing.

Small roaches seen crawling on sink and bathroom floor. I’m giving an overall 3 bec the staff are nice. Their grab and go breakfast is very minimal to nothing.

4

Hortencia

26 de jun. de 2025

·

A estadia foi de 1 noite

We saw cockroaches on our stay

We saw cockroaches on our stay

2

Lauren

21 de abr. de 2025

·

A estadia foi de 2 noites

The room was filthy dead flies on the window sill and lampshade. Horrible smell coming from kitchen drain. It was nasty

The room was filthy dead flies on the window sill and lampshade. Horrible smell coming from kitchen drain. It was nasty

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Quartos

Algumas suítes são espaçosas e silenciosas, mas muitos descrevem quartos antiquados e desgastados, com frequentes problemas de manutenção, como HVAC, encanamento e TVs com mau funcionamento, além de cheiro de fumaça e barulho de outros hóspedes.

Avaliações dos hóspedes relacionadas

10

RUBEN

3 de jul. de 2025

·

A estadia foi de 1 noite

Easy Check In, Room was clean and spacious

Easy Check In, Room was clean and spacious

4

Latreia

25 de ago. de 2025

·

A estadia foi de 1 noite

I stayed the weekend after visiting the nearby amusement park with my husband and children who are all 4 years of age and under. We booked the double queen bed suite and out of 3 televisions, only one worked! With 3 toddlers it wasn’t a good night. Called the front desk and rude gentle suggested that we only use the one that was working. When I called back to tell him the only tv that was working volume button wouldn’t turn the tv down, no one picked up the phone . I constantly called and never got an answer. I was very displeased and should’ve stayed at hotel across the way.

I stayed the weekend after visiting the nearby amusement park with my husband and children who are all 4 years of age and under. We booked the double queen bed suite and out of 3 televisions, only one worked! With 3 toddlers it wasn’t a good night. Called the front desk and rude gentle suggested that we only use the one that was working. When I called back to tell him the only tv that was working volume button wouldn’t turn the tv down, no one picked up the phone . I constantly called and never got an answer. I was very displeased and should’ve stayed at hotel across the way.

6

Rita

9 de set. de 2025

·

A estadia foi de 4 noites

I had a restful stay at the building C. It was quiet during the holiday weekend. Room was cleaned, the amenities (cooking kit, laundry) were a plus. Coffee and protein-based granola bar made morning commute smooth.

I had a restful stay at the building C. It was quiet during the holiday weekend. Room was cleaned, the amenities (cooking kit, laundry) were a plus. Coffee and protein-based granola bar made morning commute smooth.

2

Terrell

27 de ago. de 2025

·

A estadia foi de 2 noites

No dishes what so ever. Put food in the freezer it never got cold. Rooms filled with smoke smell. Dishwasher pulled out. Windows didn't lock on first floor. TV was not working just horrible

No dishes what so ever. Put food in the freezer it never got cold. Rooms filled with smoke smell. Dishwasher pulled out. Windows didn't lock on first floor. TV was not working just horrible

4

Rebecca

14 de jul. de 2025

·

A estadia foi de 2 noites

Our stay was less than ideal. The property is clearly neglected and used mostly as a residence more so than a hotel. It was freezing in the hallways but then our room was damp feeling. The carpet felt wet even though it was not. The air conditioner worked until we change the temperature and then it did not work the rest of our stay. There was mold in the vents, half the outlets did not work, the pillows were old and lumpy, the drain of the bathtub was rusted through and trying to get a consistent temperature for a shower was difficult. The door to the oven was broken and just overall bad wear and tear on all the furniture. I’ve stayed in better places for less. However, the cleaning staff appear to do the best with what they have to work with. The room was overall clean. I went to the front desk to talk to someone about the condition and there was a sign at the desk that said “be back soon” with a line of 3 other people. I waited for 5 minutes but could not wait longer. To end the bad stay we were awoken at 8am on. Sunday morning by a lawn mower and leaf blower being used right outside our room. Definitely disappointed and do not recommend. *picture is of mold in the vent

Our stay was less than ideal. The property is clearly neglected and used mostly as a residence more so than a hotel. It was freezing in the hallways but then our room was damp feeling. The carpet felt wet even though it was not. The air conditioner worked until we change the temperature and then it did not work the rest of our stay. There was mold in the vents, half the outlets did not work, the pillows were old and lumpy, the drain of the bathtub was rusted through and trying to get a consistent temperature for a shower was difficult. The door to the oven was broken and just overall bad wear and tear on all the furniture. I’ve stayed in better places for less. However, the cleaning staff appear to do the best with what they have to work with. The room was overall clean. I went to the front desk to talk to someone about the condition and there was a sign at the desk that said “be back soon” with a line of 3 other people. I waited for 5 minutes but could not wait longer. To end the bad stay we were awoken at 8am on. Sunday morning by a lawn mower and leaf blower being used right outside our room. Definitely disappointed and do not recommend. *picture is of mold in the vent

10

KALONDRA

1 de jul. de 2025

·

A estadia foi de 1 noite

Nice, clean, and comfortable. Spacious rooms and truck/trailer/RV parking on site.

Nice, clean, and comfortable. Spacious rooms and truck/trailer/RV parking on site.

2

Jon

20 de ago. de 2025

·

A estadia foi de 1 noite

You get what you pay for, I guess. Not a good experience at all with this Extended Stay. Dirty and dingy hallways. Old room with peeling paint. Stained floors. Non-working TV remote (although I arrived late so didn't have a ton of time to watch much - or the desire to complain about it). No garbage cans at all - main area, kitchen or bathroom. Shower didn't drain properly. Front desk person WAS apologetic and said she'd pass along the info to her boss. Not much else to say here.

You get what you pay for, I guess. Not a good experience at all with this Extended Stay. Dirty and dingy hallways. Old room with peeling paint. Stained floors. Non-working TV remote (although I arrived late so didn't have a ton of time to watch much - or the desire to complain about it). No garbage cans at all - main area, kitchen or bathroom. Shower didn't drain properly. Front desk person WAS apologetic and said she'd pass along the info to her boss. Not much else to say here.

6

Destinee

10 de mar. de 2025

·

A estadia foi de 1 noite

The air didn’t work so I tried to open the window which was almost impossible and it almost fell off and wouldn’t stay. There was no air flow so I figured I’d turn on the oven fan for some movement and that didn’t work either. The breakfast had 3 options granola bar, oatmeal or muffins and the muffins were gross.

The air didn’t work so I tried to open the window which was almost impossible and it almost fell off and wouldn’t stay. There was no air flow so I figured I’d turn on the oven fan for some movement and that didn’t work either. The breakfast had 3 options granola bar, oatmeal or muffins and the muffins were gross.

2

Bethsaida

16 de out. de 2023

·

A estadia foi de 2 noites

Mold on the bathrooms and broken air vent. Smelled and felt humid and nasty in the room.

Mold on the bathrooms and broken air vent. Smelled and felt humid and nasty in the room.

2

Joseph

29 de abr. de 2025

·

A estadia foi de 4 noites

The stay was awful! First night we quickly learned our toilet didn’t work properly and the piece inside the tank had to be shook to get the water to refill. Also found wet spots on the counter, but didn’t realize the water was from a leak in the sink until day 3. On day 2 we had to deal with a party of about 15 people that were loud and obnoxious. People were smoking weed and playing extremely loud music. Eventually police were called and the unregistered guests were asked to leave. Day 3 at night, I found an unknown bug crawling in the drapes. Room was filthy and most staff were not very friendly.

The stay was awful! First night we quickly learned our toilet didn’t work properly and the piece inside the tank had to be shook to get the water to refill. Also found wet spots on the counter, but didn’t realize the water was from a leak in the sink until day 3. On day 2 we had to deal with a party of about 15 people that were loud and obnoxious. People were smoking weed and playing extremely loud music. Eventually police were called and the unregistered guests were asked to leave. Day 3 at night, I found an unknown bug crawling in the drapes. Room was filthy and most staff were not very friendly.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O serviço é inconsistente: vários hóspedes citam longas esperas, dificuldade em encontrar a equipe, problemas com reservas ou superlotação e interações rudes, enquanto outros elogiam as equipes de recepção amigáveis e prestativas e a rápida troca de quartos.

Avaliações dos hóspedes relacionadas

2

Garrett

30 de jun. de 2025

·

A estadia foi de 2 noites

Very disappointing. Nightmare from check-in to check-out. Rented two suites, each having two bedrooms, a living room and kitchen for two nights. I attempted to write an overview of our experience at the Extended Stay, but ran out of characters in this review box. Nonetheless, I will highlite my concerns. 1. Both desk clerks we interacted with never fully listened to our questions or comments. They would cut us mid sentence and make statements unrelated to the issue in question. It to 45 minutes to register, even with reservations. 2. Three times dealing with the clerk we were interrupted by a call from his girlfriend. Each time he walked off and left me. 3. I rented two premium suites. Housekeeping was still prepping the rooms at 3:10. All of the suites floors were wet with soppy water. We left to give housekeeping time to finish the rooms. Upon returning 1-1/2 hours later, we had to hold onto furniture to keep from slipping and falling. We called for housekeeping to come and do something but were told they were gone for the day. We had to get towels and dry all the floors ourselves. 4. Out of six TVs in the suites, not one worked. The thermostats in both suites did not respond. Maintenance was able to get the ac to work, but there was no TV for the kids. 5. I wish there were more spaces to write here because these problems were before 10 pm on day one. Day 2 was far worse - so bad our daughter's family left. Horrible!!

Very disappointing. Nightmare from check-in to check-out. Rented two suites, each having two bedrooms, a living room and kitchen for two nights. I attempted to write an overview of our experience at the Extended Stay, but ran out of characters in this review box. Nonetheless, I will highlite my concerns. 1. Both desk clerks we interacted with never fully listened to our questions or comments. They would cut us mid sentence and make statements unrelated to the issue in question. It to 45 minutes to register, even with reservations. 2. Three times dealing with the clerk we were interrupted by a call from his girlfriend. Each time he walked off and left me. 3. I rented two premium suites. Housekeeping was still prepping the rooms at 3:10. All of the suites floors were wet with soppy water. We left to give housekeeping time to finish the rooms. Upon returning 1-1/2 hours later, we had to hold onto furniture to keep from slipping and falling. We called for housekeeping to come and do something but were told they were gone for the day. We had to get towels and dry all the floors ourselves. 4. Out of six TVs in the suites, not one worked. The thermostats in both suites did not respond. Maintenance was able to get the ac to work, but there was no TV for the kids. 5. I wish there were more spaces to write here because these problems were before 10 pm on day one. Day 2 was far worse - so bad our daughter's family left. Horrible!!

2

Paul

28 de jun. de 2023

·

They double billed me, had to wait an hour to check-in.

They double billed me, had to wait an hour to check-in.

8

Raquel

17 de ago. de 2025

·

A estadia foi de 6 noites

The property was safe and the staff were very helpful and accommodating.

The property was safe and the staff were very helpful and accommodating.

4

Allan

20 de jun. de 2024

·

A estadia foi de 4 noites

The check-in staff was rude and unhelpful. They could not find the reservation and we're very unhelpful to help fix it. We had to book a second time in the app to get the exact same suite. There were no towels and when we asked for some, we were given only three, paper thin towels for our family of six. We had to use our beach towels. We felt very vulnerable to have to give our kids names to be able to stay. That intrusion of privacy was not necessary and was not advised beforehand, but we were stuck. We will never use Extended Stay again.

The check-in staff was rude and unhelpful. They could not find the reservation and we're very unhelpful to help fix it. We had to book a second time in the app to get the exact same suite. There were no towels and when we asked for some, we were given only three, paper thin towels for our family of six. We had to use our beach towels. We felt very vulnerable to have to give our kids names to be able to stay. That intrusion of privacy was not necessary and was not advised beforehand, but we were stuck. We will never use Extended Stay again.

2

Kwang

4 de ago. de 2025

·

A estadia foi de 1 noite

I got a phone call from the hotel and said there is no room available. I tried to talk the manager and hang up on me. Tried to call few time and they don't answer.

I got a phone call from the hotel and said there is no room available. I tried to talk the manager and hang up on me. Tried to call few time and they don't answer.

2

Justin

18 de mai. de 2025

·

A estadia foi de 1 noite

Rude, poorly run. Didn’t have the reservation I made on Expedia.

Rude, poorly run. Didn’t have the reservation I made on Expedia.

2

jenna

27 de jun. de 2025

·

A estadia foi de 1 noite

I get that it is a cheap place, but this place is bad. I waited for 5 minutes to check in before walking around the entire main floor to find someone. The room smelled bad, there were stains on the walls and bedding, carpet was missing in several places, clumps of hair in the shower, and the place was barely holding itself together (see door pic). The room door wouldnt stay shut on its own. Food was left in the fridge I called for extra linen and waited at the desk for several minutes. Breakfast was literally either prepackaged muffins or a granola bar. When I went to check out no one was at the desk again. after waiting for several minutes I had to call the hotel to get anyone to come up to the front desk. Pay a bit more and stay somewhere else.

I get that it is a cheap place, but this place is bad. I waited for 5 minutes to check in before walking around the entire main floor to find someone. The room smelled bad, there were stains on the walls and bedding, carpet was missing in several places, clumps of hair in the shower, and the place was barely holding itself together (see door pic). The room door wouldnt stay shut on its own. Food was left in the fridge I called for extra linen and waited at the desk for several minutes. Breakfast was literally either prepackaged muffins or a granola bar. When I went to check out no one was at the desk again. after waiting for several minutes I had to call the hotel to get anyone to come up to the front desk. Pay a bit more and stay somewhere else.

2

Angela

19 de mai. de 2024

·

A estadia foi de 2 noites

I drove an hr to get there, after making reservations that morning an paying for the room already. I was told that they didn't have an available rooms for me an kids . After all of that... maybe be more considerable of ppl if you're overbooked an know you have ppl coming to check in call them an say dont bother . I had to drive an hr back at 10 pm. I will definitely never be booking a stay there again. Id never recommend them either.

I drove an hr to get there, after making reservations that morning an paying for the room already. I was told that they didn't have an available rooms for me an kids . After all of that... maybe be more considerable of ppl if you're overbooked an know you have ppl coming to check in call them an say dont bother . I had to drive an hr back at 10 pm. I will definitely never be booking a stay there again. Id never recommend them either.

2

Rajeev

15 de jul. de 2023

·

A estadia foi de 1 noite

We had to wait almost an hour to Check in

We had to wait almost an hour to Check in

8

Nancy

5 de set. de 2023

·

A estadia foi de 2 noites

People was were friendly and very helpful. Quick at helping us when our tv didn’t work. Even changed our room.

People was were friendly and very helpful. Quick at helping us when our tv didn’t work. Even changed our room.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Conveniente para visitar a área, com alguns hóspedes observando uma sensação de segurança, embora outros tenham relatado atividades policiais e pessoas ociosas nos arredores.

Avaliações dos hóspedes relacionadas

4

Mariana

10 de jun. de 2024

·

A estadia foi de 2 noites

This is our second time staying at this facility and we did not like it. We felt a little unsafe. There were people driving so fast out of the parking lot. Each night the halls smelled like marijuana. The room next door always kept their door open and you could see how dirty it was inside. It seemed like the facility just put us in just whatever room was left even though this was booked two weeks prior. Our rooms floor was so dirty my kids bottom socks were black. The toilet leaked so bad, water was coming out through the tiles. This seemed to be a constant problem in that room because the vinyl tiles were separating. In our room the sockets were open and not closed safely. There was a hole through our bedroom door. In the other room the fire detector was hanging from the ceiling. The pull out sofa was extremely dirty it did not even seem to be the same color it used to be before, just dirty. The staff was friendly though. And lastly they did not have enough towels for their guests.

This is our second time staying at this facility and we did not like it. We felt a little unsafe. There were people driving so fast out of the parking lot. Each night the halls smelled like marijuana. The room next door always kept their door open and you could see how dirty it was inside. It seemed like the facility just put us in just whatever room was left even though this was booked two weeks prior. Our rooms floor was so dirty my kids bottom socks were black. The toilet leaked so bad, water was coming out through the tiles. This seemed to be a constant problem in that room because the vinyl tiles were separating. In our room the sockets were open and not closed safely. There was a hole through our bedroom door. In the other room the fire detector was hanging from the ceiling. The pull out sofa was extremely dirty it did not even seem to be the same color it used to be before, just dirty. The staff was friendly though. And lastly they did not have enough towels for their guests.

4

Latreia

25 de ago. de 2025

·

A estadia foi de 1 noite

I stayed the weekend after visiting the nearby amusement park with my husband and children who are all 4 years of age and under. We booked the double queen bed suite and out of 3 televisions, only one worked! With 3 toddlers it wasn’t a good night. Called the front desk and rude gentle suggested that we only use the one that was working. When I called back to tell him the only tv that was working volume button wouldn’t turn the tv down, no one picked up the phone . I constantly called and never got an answer. I was very displeased and should’ve stayed at hotel across the way.

I stayed the weekend after visiting the nearby amusement park with my husband and children who are all 4 years of age and under. We booked the double queen bed suite and out of 3 televisions, only one worked! With 3 toddlers it wasn’t a good night. Called the front desk and rude gentle suggested that we only use the one that was working. When I called back to tell him the only tv that was working volume button wouldn’t turn the tv down, no one picked up the phone . I constantly called and never got an answer. I was very displeased and should’ve stayed at hotel across the way.

10

Stephanie

5 de out. de 2024

·

A estadia foi de 5 noites

Nice place to stay, safe environment, convenient location

Nice place to stay, safe environment, convenient location

4

Patricia

26 de fev. de 2023

·

A estadia foi de 2 noites

Noise it’s felts like a motel that smell like smoke and felt very unsafe

Noise it’s felts like a motel that smell like smoke and felt very unsafe

10

gloria

8 de set. de 2024

·

A estadia foi de 2 noites

Very friendly staff, clean rooms. Only thing was hard to find parking. Also it’s a smoke free hotel but building B smelled of cigarettes right away as soon as you entered. Other than that pretty decent.

Very friendly staff, clean rooms. Only thing was hard to find parking. Also it’s a smoke free hotel but building B smelled of cigarettes right away as soon as you entered. Other than that pretty decent.

2

Bounyaseng

25 de jul. de 2024

·

A estadia foi de 3 noites

I\'ve stayed at multiple Extended Stays for the convenience and price. However, this one seemed more like an apartment complex with random people loitering around the grounds between 11pm - 3am. The parking lot was completely full each night. The 2 bedroom I rented had mildew on the window seals and broken window blinds. The room was supposed to be non-smoking, but you can clearly smell the smoke. Apparently, someone had a pet in the unit prior due to the pet signage indicated "pet inside". (I am sensitive to pet dander and couldn\'t get another room.) I also woke up with 3 red bug bites on the left side of my face and 3 red bug bites on my upper left arm. If a roadside motel is a 1*, then I guess this hotel is a 2*. This was most likely my worst hotel experience in my 20 years of traveling for business.

I\'ve stayed at multiple Extended Stays for the convenience and price. However, this one seemed more like an apartment complex with random people loitering around the grounds between 11pm - 3am. The parking lot was completely full each night. The 2 bedroom I rented had mildew on the window seals and broken window blinds. The room was supposed to be non-smoking, but you can clearly smell the smoke. Apparently, someone had a pet in the unit prior due to the pet signage indicated "pet inside". (I am sensitive to pet dander and couldn\'t get another room.) I also woke up with 3 red bug bites on the left side of my face and 3 red bug bites on my upper left arm. If a roadside motel is a 1*, then I guess this hotel is a 2*. This was most likely my worst hotel experience in my 20 years of traveling for business.

4

Nancy

25 de mai. de 2024

·

A estadia foi de 1 noite

Not the cleanest place, phone in room is not connected, no ice machine near room had to go to lobby and put ice in bag because they don’t have ice buckets. Have to ask for dishes, utensils and pots at the front desk and none of this was mentioned at check-in. Dundee police patrols parking lot frequently which is nice but also raised a red flag for me. There were some shady looking people around as well.

Not the cleanest place, phone in room is not connected, no ice machine near room had to go to lobby and put ice in bag because they don’t have ice buckets. Have to ask for dishes, utensils and pots at the front desk and none of this was mentioned at check-in. Dundee police patrols parking lot frequently which is nice but also raised a red flag for me. There were some shady looking people around as well.

8

Cindi

13 de jul. de 2024

·

A estadia foi de 4 noites

Location was perfect for us. We got upgraded to a two bedroom room.

Location was perfect for us. We got upgraded to a two bedroom room.

2

Kristopher

9 de jun. de 2025

·

A estadia foi de 5 noites

This place was AWFUL! The first 3 nights I was there the entire parking lot was FILLED with police etc and each night numerous people being arrested. The key cards wouldn't open the outside doors to get in, I had to swipe for at least 3 minutes to get my door to unlock. My toilet leaked under the laminate flooring in the bathroom and when you walked in it would bubble this gross fluid from between the strips of flooring. It stunk like frost food and weed so bad it was nauseating. The from desk staff were rude and absolutely useless for anything. I literally just ended up leaving and going to the Best Western, that is Brand New, for an extra $20/night and just letting this dump keep my money. There are no plates, cups, silverware etc. You have to pay to rent them from the terrible front desk staff. You have to pay for their slow wifi. And the Breakfast! Just nasty old coffee. I don't see how this place is allowed to operate. Hell, there are even cockroaches in this place. The beds must be 20 years old with basically 2 sheets on them providing ZERO warmth. Truly worse than any hotel I have ever stayed at. I should've filmed the place, it would've been historical.

This place was AWFUL! The first 3 nights I was there the entire parking lot was FILLED with police etc and each night numerous people being arrested. The key cards wouldn't open the outside doors to get in, I had to swipe for at least 3 minutes to get my door to unlock. My toilet leaked under the laminate flooring in the bathroom and when you walked in it would bubble this gross fluid from between the strips of flooring. It stunk like frost food and weed so bad it was nauseating. The from desk staff were rude and absolutely useless for anything. I literally just ended up leaving and going to the Best Western, that is Brand New, for an extra $20/night and just letting this dump keep my money. There are no plates, cups, silverware etc. You have to pay to rent them from the terrible front desk staff. You have to pay for their slow wifi. And the Breakfast! Just nasty old coffee. I don't see how this place is allowed to operate. Hell, there are even cockroaches in this place. The beds must be 20 years old with basically 2 sheets on them providing ZERO warmth. Truly worse than any hotel I have ever stayed at. I should've filmed the place, it would've been historical.

2

Tedd

27 de mai. de 2024

·

A estadia foi de 1 noite

They couldn't find the second night of my reservation, even after i provided the confirmation. Seond night 20 Police squad cars showed up for a manhunt of a domestic abuse with some sort of blood spatter. They blocked us in so we couldn't leave until we were cleared to do so. The complex isa neighborhood in itself. Wont be back.

They couldn't find the second night of my reservation, even after i provided the confirmation. Seond night 20 Police squad cars showed up for a manhunt of a domestic abuse with some sort of blood spatter. They blocked us in so we couldn't leave until we were cleared to do so. The complex isa neighborhood in itself. Wont be back.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã é muito limitado, geralmente apenas café com muffins ou granola ou aveia, e muitos hóspedes ficaram desapontados.

Avaliações dos hóspedes relacionadas

8

Fredy

12 de ago. de 2025

·

A estadia foi de 2 noites

Did not like having to obtain items we requested ourselves. And although we were aware of the limited options of breakfast availability it was still less than desirable.

Did not like having to obtain items we requested ourselves. And although we were aware of the limited options of breakfast availability it was still less than desirable.

2

Ramasastry

28 de mai. de 2023

·

A estadia foi de 2 noites

This place is very different from a typical hotel - apparently a converted apartment complex. The rooms are really old, floors not clean. The front desk staff did not seem 'happy' to receive guests. No mention of the breakfast, and we realized why the next morning. The breakfast area is closed and there is no heads up at check-in. (Expedia still lists "free breakfast"). We were told the luggage carts are inside each 'building' but there are none. There is not even an ice machine in each building, you have to go to the main biulding to get everything. There are no utensils that come with the room, but need to be requested and picked up. Then the utensils are of very cheap quality. The fridge in the room, did not break (so technicallyl still working) but it is not at all cold. At this point, we stopped asking for anything. NOT RECOMMENDED for families that especially think that they can treat this stay like a home and not have to worry about anything.

This place is very different from a typical hotel - apparently a converted apartment complex. The rooms are really old, floors not clean. The front desk staff did not seem 'happy' to receive guests. No mention of the breakfast, and we realized why the next morning. The breakfast area is closed and there is no heads up at check-in. (Expedia still lists "free breakfast"). We were told the luggage carts are inside each 'building' but there are none. There is not even an ice machine in each building, you have to go to the main biulding to get everything. There are no utensils that come with the room, but need to be requested and picked up. Then the utensils are of very cheap quality. The fridge in the room, did not break (so technicallyl still working) but it is not at all cold. At this point, we stopped asking for anything. NOT RECOMMENDED for families that especially think that they can treat this stay like a home and not have to worry about anything.

4

Cody

19 de out. de 2024

·

A estadia foi de 1 noite

The "breakfast included" consisted of granola bars and tiny muffins. No coffee

The "breakfast included" consisted of granola bars and tiny muffins. No coffee

6

Melanie

16 de jun. de 2025

·

A estadia foi de 2 noites

Small roaches seen crawling on sink and bathroom floor. I’m giving an overall 3 bec the staff are nice. Their grab and go breakfast is very minimal to nothing.

Small roaches seen crawling on sink and bathroom floor. I’m giving an overall 3 bec the staff are nice. Their grab and go breakfast is very minimal to nothing.

6

Mathew

3 de set. de 2025

·

A estadia foi de 1 noite

Rundown property. Free breakfast was just muffins.

Rundown property. Free breakfast was just muffins.

8

Amanda

9 de jan. de 2023

·

A estadia foi de 19.365 noites

Rooms are large and comfortable, and the staff is always friendly and helpful. The temperature was unbearably warm and I actually had to turn the air conditioning on to be comfortable, which seems not eco friendly (Shouldn\'t need AC in January in Illinois). Also, the property advertises breakfast included, but this consisted of black coffee, a few bagged muffins and some packets of oatmeal that could be mixed with hot water. No juice, no fruit, not even toast available. I suggest removing the "free breakfast" ad... it just creates disappointment in an otherwise good stay.

Rooms are large and comfortable, and the staff is always friendly and helpful. The temperature was unbearably warm and I actually had to turn the air conditioning on to be comfortable, which seems not eco friendly (Shouldn\'t need AC in January in Illinois). Also, the property advertises breakfast included, but this consisted of black coffee, a few bagged muffins and some packets of oatmeal that could be mixed with hot water. No juice, no fruit, not even toast available. I suggest removing the "free breakfast" ad... it just creates disappointment in an otherwise good stay.

6

Destinee

10 de mar. de 2025

·

A estadia foi de 1 noite

The air didn’t work so I tried to open the window which was almost impossible and it almost fell off and wouldn’t stay. There was no air flow so I figured I’d turn on the oven fan for some movement and that didn’t work either. The breakfast had 3 options granola bar, oatmeal or muffins and the muffins were gross.

The air didn’t work so I tried to open the window which was almost impossible and it almost fell off and wouldn’t stay. There was no air flow so I figured I’d turn on the oven fan for some movement and that didn’t work either. The breakfast had 3 options granola bar, oatmeal or muffins and the muffins were gross.

2

Elisabel

20 de jul. de 2025

·

A estadia foi de 2 noites

I had a great experience at this location a couple of years ago, so I decided to give it another try. However, my recent stay was far from satisfactory. Upon arrival, the place had an unpleasant odor, reminiscent of cigarettes. Inside the room, one of the towels was already wet, and the room itself smelled like a mixture of wet dog and cigarettes, indicating that it hadn’t been cleaned thoroughly. We requested new towels, but they informed me that they didn’t have any and that housekeeping had them all. We were left waiting for them, but no one came throughout the entire stay. We also asked to use bowls, but they informed me that they didn’t have any and gave me a pot to cook instead. To make matters worse, there were stains on the mattress. The cold water supply was also inadequate, and the breakfast consisted of just muffins and some to-go oatmeal. The appliances were also in poor condition and dirty. I usually don’t leave reviews, but this experience was so disappointing that we even ended up leaving earlier.

I had a great experience at this location a couple of years ago, so I decided to give it another try. However, my recent stay was far from satisfactory. Upon arrival, the place had an unpleasant odor, reminiscent of cigarettes. Inside the room, one of the towels was already wet, and the room itself smelled like a mixture of wet dog and cigarettes, indicating that it hadn’t been cleaned thoroughly. We requested new towels, but they informed me that they didn’t have any and that housekeeping had them all. We were left waiting for them, but no one came throughout the entire stay. We also asked to use bowls, but they informed me that they didn’t have any and gave me a pot to cook instead. To make matters worse, there were stains on the mattress. The cold water supply was also inadequate, and the breakfast consisted of just muffins and some to-go oatmeal. The appliances were also in poor condition and dirty. I usually don’t leave reviews, but this experience was so disappointing that we even ended up leaving earlier.

6

Walter

11 de mai. de 2023

·

A estadia foi de 1 noite

Room was OK, but in an area that was being renovated and was a mess. Advertised breakfast included with room. Breakfast essentially consisted of a coffee and a couple of muffins.

Room was OK, but in an area that was being renovated and was a mess. Advertised breakfast included with room. Breakfast essentially consisted of a coffee and a couple of muffins.

4

Jose Pablo

9 de mar. de 2025

·

A estadia foi de 2 noites

Coming in the room smelled bad, the shower head didnt work too much noise breakfast only coffee and a little muffin,overall terrible

Coming in the room smelled bad, the shower head didnt work too much noise breakfast only coffee and a little muffin,overall terrible

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

6

Geanetta

há 4 semanas

·

A estadia foi de 1 noite

Well the young lady at check in was great! Super friendly and helpful. The room was a nice size and nicely cleaned in general. Unfortunately the next morning before I checked out I was greeted by a roach in the room. If I had seen it prior to me staying, I would have absolutely left because I would not have wanted to risk any of its friends getting into my stuff. Don’t get me wrong, the room was nicely cleaned, but unfortunately, in a place like that when you have a bunch of people in and out, and unfortunately, some people that has taken up residency, that kind of stuff happens. Also, at check-in, it was not clarified that the hold that they were taking for deposit would be an actual transaction and that I would have to wait for a refund. I’m used to hotels just putting a hold for the deposit not actually taking my money and then have to wait a week for them to refund it back. When I called to ask about the release of my hold the gentleman at the desk at that time told me that it was an actual transaction. I had to wait for a refund and he was kind of rude about it when I told him that that should’ve been clarified and that I was gonna put that in the review so that people would know. He was so nonchalant about it. I wish it had been the same lady that checked me in because she was definitely nicer.

Well the young lady at check in was great! Super friendly and helpful. The room was a nice size and nicely cleaned in general. Unfortunately the next morning before I checked out I was greeted by a roach in the room. If I had seen it prior to me staying, I would have absolutely left because I would not have wanted to risk any of its friends getting into my stuff. Don’t get me wrong, the room was nicely cleaned, but unfortunately, in a place like that when you have a bunch of people in and out, and unfortunately, some people that has taken up residency, that kind of stuff happens. Also, at check-in, it was not clarified that the hold that they were taking for deposit would be an actual transaction and that I would have to wait for a refund. I’m used to hotels just putting a hold for the deposit not actually taking my money and then have to wait a week for them to refund it back. When I called to ask about the release of my hold the gentleman at the desk at that time told me that it was an actual transaction. I had to wait for a refund and he was kind of rude about it when I told him that that should’ve been clarified and that I was gonna put that in the review so that people would know. He was so nonchalant about it. I wish it had been the same lady that checked me in because she was definitely nicer.

2

Ebbe

há 4 semanas

·

A estadia foi de 21 noites

Værelset var gammelt og slidt, ingen brugbare ting i køkkenet i værelset, møj beskidt ovn, loft puds i bad var ved at falde ned osv osv.... Jeg måtte rejse ud efter få dages ophold og ville få refunderet resten af opholdet hvilket jeg ikke har fået. Morgenmad en kage og en kop kaffe.

Værelset var gammelt og slidt, ingen brugbare ting i køkkenet i værelset, møj beskidt ovn, loft puds i bad var ved at falde ned osv osv.... Jeg måtte rejse ud efter få dages ophold og ville få refunderet resten af opholdet hvilket jeg ikke har fået. Morgenmad en kage og en kop kaffe.

10

Vicki

8 de ago. de 2026

·

A estadia foi de 4 noites

Very nice staff. I enjoyed our stay

Very nice staff. I enjoyed our stay

10

James

30 de jul. de 2026

·

A estadia foi de 1 noite

Great customer service along with friendly service!

Great customer service along with friendly service!

2

Bryan

28 de jul. de 2026

·

A estadia foi de 4 noites

Experience We booked a four-night stay at Extended Stay and Suites but checked out after the first night because the conditions were unacceptable. There were roaches in the room, three televisions but only one remote to operate them, and the refrigerator did not work. Food we had purchased spoiled as a result. There was no dishware in the room, and because there was no phone, we had to walk to the lobby just to request and check out basic kitchen items. The room had a strong moldy smell, with obvious signs of previous water damage and patchwork repairs. The entire property was dark, poorly maintained, and looked like it had not been updated since the 1970s. After reading other Google reviews, it is clear that many guests have reported similar problems. Management repeatedly responds with apologies, but the condition of the property does not appear to improve. This place felt like a tourist trap. I would not recommend staying here.

Experience We booked a four-night stay at Extended Stay and Suites but checked out after the first night because the conditions were unacceptable. There were roaches in the room, three televisions but only one remote to operate them, and the refrigerator did not work. Food we had purchased spoiled as a result. There was no dishware in the room, and because there was no phone, we had to walk to the lobby just to request and check out basic kitchen items. The room had a strong moldy smell, with obvious signs of previous water damage and patchwork repairs. The entire property was dark, poorly maintained, and looked like it had not been updated since the 1970s. After reading other Google reviews, it is clear that many guests have reported similar problems. Management repeatedly responds with apologies, but the condition of the property does not appear to improve. This place felt like a tourist trap. I would not recommend staying here.

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 00:00

Antes das 11:00

Caução

Para esta propriedade, terá de pagar a seguinte caução totalmente reembolsável.

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Considering this hotel for your West Dundee trip?

Qual é o valor médio das tarifas de quartos no Extended Stay America Suites - Chicago - Elgin - West Dundee?

Nos próximos 60–90 dias, as tarifas dos quartos no Extended Stay America Suites - Chicago - Elgin - West Dundee são, tipicamente, cerca de US$ 60 por noite para dois hóspedes, variando entre US$ 60 e US$ 60.

Por que o Extended Stay America Suites - Chicago - Elgin - West Dundee é tão acessível?

O Extended Stay America Suites - Chicago - Elgin - West Dundee apresenta tarifas inferiores a 17 de 20 hotéis comparáveis nas proximidades, enquanto os seus concorrentes custam normalmente cerca de US$ 86 por noite. O posicionamento do estabelecimento para famílias e viajantes de negócios e a sua localização em Illinois, perto de hospitais e atrações locais, ajudam a manter as tarifas mais baixas do que as de muitos concorrentes.

Quando são mais baixas as tarifas no Extended Stay America Suites - Chicago - Elgin - West Dundee?

Janeiro é o mês mais barato para ficar no Extended Stay America Suites - Chicago - Elgin - West Dundee, com uma média de US$ 62 por noite; agosto é o mês mais caro, a US$ 91. Dezembro é o mês mais calmo, pelo que os períodos de menor afluência não coincidem necessariamente com as tarifas mais baixas.

Qual é a melhor época para visitar o Extended Stay America Suites - Chicago - Elgin - West Dundee para evitar multidões?

A procura no Extended Stay America Suites - Chicago - Elgin - West Dundee atinge o pico em setembro e diminui acentuadamente após o verão; dezembro é o mês mais calmo para uma visita. Planeie viagens no início do outono para noites animadas e visitas no final do inverno para a experiência mais tranquila.

O que há perto do Extended Stay America Suites - Chicago - Elgin - West Dundee?

O hotel em West Dundee situa-se perto de pontos de interesse locais como o Cinemark West Dundee, o Hemmens Cultural Center e o Elgin History Museum, tornando-o conveniente para famílias e viajantes de negócios. A sua localização em Illinois também oferece fácil acesso a centros de saúde próximos, como o Advocate Sherman Hospital e o AMITA Health Saint Joseph Hospital Elgin.

Como é que o preço por noite em Extended Stay America Suites - Chicago - Elgin - West Dundee em West Dundee se compara com as últimas semanas?

O preço atual no Extended Stay America Suites - Chicago - Elgin - West Dundee em West Dundee é US$ 57 por noite para dois hóspedes, o que é baixo para este hotel: cerca de 30% abaixo da sua média US$ 83 nos últimos 60 dias. A maioria das noites nesse período situou-se entre US$ 67 e US$ 137.

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $73	15 $60	16 $64	17 $64	18 $84	19 $82
20 $58	21 $56	22 $56	23 $58	24 $60	25 $79	26 $81
27 $56	28 $58	29 $59	30 $60

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Os funcionários da receção irão receber os clientes à chegada. Em caso de dúvida, contacte o alojamento através dos dados que constam da confirmação da reserva. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática. O estabelecimento exige um depósito em todas as reservas cujo pagamento pela estadia seja efetuado em numerário.

O check-in deve ser efetuado por alguém com uma idade mínima de 21 anos.

Terá de pagar a seguinte caução totalmente reembolsável.

Deposit: USD 150 per accommodation, per stay

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Este alojamento aceita cartões de crédito; não se aceita numerário
É possível efetuar transações sem numerário
O alojamento dispõe dos seguintes elementos de segurança: detetor de monóxido de carbono, extintor e detetor de fumo.
Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.

O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
Os clientes deverão contactar diretamente o alojamento no sentido de organizar a estadia dos seus animais de estimação, utilizando para tal as informações de contacto que constam na sua confirmação de reserva (haverá lugar a custos adicionais, devidamente discriminados na secção "Taxas").
Disponibilização de opções de pagamento sem numerário em todas as transações.

Depósito para estadia de animais de estimação: 100.00 USD por estadia
Estadia de animais de estimação: 25 USD por animal (varia consoante a duração da estadia)
Os animais de serviço estão isentos de taxas
Taxa de limpeza: 10 USD por dia

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.