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MainStay Suites Northbrook Wheeling

68 USD

a notte

Media per novembre

MainStay Suites Northbrook Wheeling - Image 1

MainStay Suites Northbrook Wheeling - Camera

MainStay Suites Northbrook Wheeling - Camera

MainStay Suites Northbrook Wheeling - Bagno

MainStay Suites Northbrook Wheeling - Area fitness

Prezzi per MainStay Suites Northbrook Wheeling

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68 USD

a notte

Media per novembre

Prezzi medi mensili

Presso MainStay Suites Northbrook Wheeling, il prezzo per notte è in media di 63 USD nel mese più economico (febbraio) e di 100 USD nel mese più caro (luglio), in base agli ultimi 12 mesi.

Prezzo medio per notte presso MainStay Suites Northbrook Wheeling per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	66 USD
febbraio	63 USD
marzo	65 USD
aprile	71 USD
maggio	78 USD
giugno	89 USD
luglio	100 USD
agosto	93 USD
settembre	94 USD
ottobre	77 USD
novembre	68 USD
dicembre	66 USD

Prezzo più alto: luglio (circa 100 USD)

Prezzo più basso: febbraio (circa 63 USD)

Informazioni su questa struttura

Le opportunità di svago non mancano: avrai a disposizione una palestra aperta giorno e notte, oltre a il Wi-Fi gratuito e una TV nelle aree comuni. In questo hotel potrai inoltre contare su un'area picnic, un'area barbecue e un distributore...

Parcheggio
Camere non fumatori
Area/Tavoli da picnic
Deposito bagagli
Zona fumatori
Distributori automatici

Posizione

8000 Capitol Drive, Wheeling (Illinois), Illinois, Stati Uniti d'America

Heritage Park (2 miglia)

River Trail Nature Center (2.6 miglia)

Prospect Heights City Hall (3 miglia)

Isaak Walton Park (2.2 miglia)

Randhurst Village (3.3 miglia)

Riserva Naturale Camp Pine Woods (3.5 miglia)

Altre informazioni sulla posizione

Opzioni camera

5

Suite, 1 letto queen con divano letto, non fumatori

Dettagli della camera

1 Letto Matrimoniale

e

1 Divano Letto

Posti letto: 4

310 ft²

Zona pranzo separata

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

6

Camera Standard, 1 letto queen, non fumatori

Dettagli della camera

1 Letto Matrimoniale

Posti letto: 2

280 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

5

Suite, 1 letto queen con divano letto, accessibile ai disabili, non fumatori (Accessible Tub)

Dettagli della camera

1 Letto Matrimoniale

e

1 Divano Letto

Posti letto: 4

310 ft²

Zona pranzo separata

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

5

Suite, 1 letto queen con divano letto, accessibile ai disabili, non fumatori (Roll-In Shower)

Dettagli della camera

1 Letto Matrimoniale

e

1 Divano Letto

Posti letto: 4

300 ft²

Zona pranzo separata

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

Recensioni degli ospiti su MainStay Suites Northbrook Wheeling

6.9

Piacevole

Sulla base di 1000 recensioni verificate

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Presso il MainStay Suites Northbrook Wheeling, molte recensioni segnalano forti odori, moquette macchiata e generale stato di trascuratezza, insieme a frequenti guasti all'ascensore e carenza di personale, mentre una minoranza apprezza le stanze silenziose con angolo cottura, un buon rapporto qualità-prezzo e occasionalmente un servizio di reception cortese.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

Presso il MainStay Suites Northbrook Wheeling, molte recensioni segnalano forti odori, moquette macchiata e generale stato di trascuratezza, insieme a frequenti guasti all'ascensore e carenza di personale, mentre una minoranza apprezza le stanze silenziose con angolo cottura, un buon rapporto qualità-prezzo e occasionalmente un servizio di reception cortese.

I rapporti menzionano anche ricorrenti allarmi antincendio al mattino presto, errori nella prenotazione o al check-in e occasionali problemi di sicurezza. Le camere appaiono datate, con problemi di manutenzione ricorrenti come scarsa pressione dell'acqua, materassi rigidi, elettrodomestici rumorosi e Wi-Fi inaffidabile. Aspettatevi un soggiorno economico con notevoli compromessi.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

Diverse recensioni citano un ascensore costantemente guasto, che costringe a utilizzare le scale per raggiungere i piani superiori. Molti segnalano anche allarmi antincendio al mattino presto che disturbano il riposo.

Recensioni degli ospiti correlate

4

Maier

18 ago 2025

·

Soggiorno di 2 notti

The property was run down and the elevator didn't work!

The property was run down and the elevator didn't work!

2

Kristen

23 ago 2025

·

Soggiorno di 1 notte

sheets had blood on them, elevator broken, out of key cards, people smoking in building, flys in room, room smelled like cigarettes

sheets had blood on them, elevator broken, out of key cards, people smoking in building, flys in room, room smelled like cigarettes

6

Jean

2 ago 2025

·

Soggiorno di 1 notte

Essentials were good including ; staff friendliness, spacious layout & cleanliness of room; good shower& clean , comfortable bed. Problem areas: no phone or hair blower in room; or by request; no night light in bathroom; elevator didn’t work. Couldn’t reach hotel desk except during day time business hours.

Essentials were good including ; staff friendliness, spacious layout & cleanliness of room; good shower& clean , comfortable bed. Problem areas: no phone or hair blower in room; or by request; no night light in bathroom; elevator didn’t work. Couldn’t reach hotel desk except during day time business hours.

6

sandra

27 giu 2023

·

Soggiorno di 2 notti

We had three rooms...all were clean, beds comfortable, linens better than expected at the price we paid. The young lady on the desk was friendly and accommodating, not so much the older desk clerk. They do provide coffee and tea by the lobby, but no breakfast items. Our only complaint is that the fire alarm system was tested, repeatedly, very early in the morning. Not a nice way to wake up.

We had three rooms...all were clean, beds comfortable, linens better than expected at the price we paid. The young lady on the desk was friendly and accommodating, not so much the older desk clerk. They do provide coffee and tea by the lobby, but no breakfast items. Our only complaint is that the fire alarm system was tested, repeatedly, very early in the morning. Not a nice way to wake up.

6

pranab

12 set 2025

·

Soggiorno di 1 notte

Elevator has to work if you are giving rooms on 3rd floor

Elevator has to work if you are giving rooms on 3rd floor

4

Boonsert

9 mag 2023

·

Soggiorno di 7 notti

In 4 am alarm detection steaming for 2 hr till 6 am All hotel guests had to runoff the hotel that really was horrible staying there

In 4 am alarm detection steaming for 2 hr till 6 am All hotel guests had to runoff the hotel that really was horrible staying there

2

Destiny

5 mag 2023

·

They often have several fire alarms ( extremely loud, of course). However, they had one Thursday at 4:46AM that lasted until 7:15A, that the fire department couldn’t turn off because of their maintenance team settings, per the firemen; I have YET to get any sleep, seeing I work at 8AM daily. Not to mention I’m pregnant. My partner is ex military & suffers from extreme PTSD, and works overnight; had JUST went to sleep. The alarm scared us so bad that we hurt ourselves trying to gather our bearings out of bed. I’m all for safety, but once I found out it was because of their maintenance… and then being told the next day “a leak in the attic” I’m freaking livid. It’s one thing to be doing the cleaning ourselves and buying supplies/ toiletries that we should be receiving, AND paying for a room weekly , but to have a nearly 3HR alarm in the wee hrs of the morning —& no follow up/ letter(s)/ email apologies!?!? Staff walking around moving lackadaisically. toward upset guest because they didn’t experience the terror & torture —is way beyond my window of calm & patient!!! Just adds injury to already insulted & just isn’t worth it

They often have several fire alarms ( extremely loud, of course). However, they had one Thursday at 4:46AM that lasted until 7:15A, that the fire department couldn’t turn off because of their maintenance team settings, per the firemen; I have YET to get any sleep, seeing I work at 8AM daily. Not to mention I’m pregnant. My partner is ex military & suffers from extreme PTSD, and works overnight; had JUST went to sleep. The alarm scared us so bad that we hurt ourselves trying to gather our bearings out of bed. I’m all for safety, but once I found out it was because of their maintenance… and then being told the next day “a leak in the attic” I’m freaking livid. It’s one thing to be doing the cleaning ourselves and buying supplies/ toiletries that we should be receiving, AND paying for a room weekly , but to have a nearly 3HR alarm in the wee hrs of the morning —& no follow up/ letter(s)/ email apologies!?!? Staff walking around moving lackadaisically. toward upset guest because they didn’t experience the terror & torture —is way beyond my window of calm & patient!!! Just adds injury to already insulted & just isn’t worth it

4

John

4 ago 2025

·

Soggiorno di 5 notti

The hallways and stair wells were dirty and always smelled. The garbage cans were always full and the elevator was broken. So I had to walk 3 flights of stairs with bad knees every time. House keeping was only available if you requested it. No breakfast included. My key card didn’t work twice and one time I went to get it fixed, no one was at the front desk b/c the only person working was cleaning a room. The toilet blocked the first time I used it. The kitchen sink water pressure was nonexistent and the shower water pressure was so low, I’m convinced I can piss harder.

The hallways and stair wells were dirty and always smelled. The garbage cans were always full and the elevator was broken. So I had to walk 3 flights of stairs with bad knees every time. House keeping was only available if you requested it. No breakfast included. My key card didn’t work twice and one time I went to get it fixed, no one was at the front desk b/c the only person working was cleaning a room. The toilet blocked the first time I used it. The kitchen sink water pressure was nonexistent and the shower water pressure was so low, I’m convinced I can piss harder.

6

Wayne

31 ago 2025

·

Soggiorno di 2 notti

Negative : Understaffed, elevator broken, dirty and stained hallway and stairwell carpeting, some lighting in rooms non-functional. Cracked mirror in closet ( possible injury hazard ) no breakfast offered Positive : Towels and bedding seemed very clean, bathroom / shower clean. This place needs some real help !!!

Negative : Understaffed, elevator broken, dirty and stained hallway and stairwell carpeting, some lighting in rooms non-functional. Cracked mirror in closet ( possible injury hazard ) no breakfast offered Positive : Towels and bedding seemed very clean, bathroom / shower clean. This place needs some real help !!!

10

Stephen

3 ago 2025

·

Soggiorno di 4 notti

Didnt know elevator wasnt working until I checked in.

Didnt know elevator wasnt working until I checked in.

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Pulizia

Pulizia: un problema ricorrente. Molti notano forti odori (fumo, animali domestici, muffa), moquette e mobili macchiati, e stanze e corridoi puliti in modo insufficiente. Alcuni ospiti menzionano biancheria o camere pulite, ma le lamentele prevalgono.

Recensioni degli ospiti correlate

2

Zachary

2 ago 2025

·

Soggiorno di 1 notte

The property was not clean. Carpets all over the building are stained, the room smelled like stale smoke, and the one elevator was not working. The stairwell had old food and ripped carpet and the hallways smelled like smoke, dirty animals, and mildew. The curtains had stains on them, the armchair was ripped, just the overall condition of the property was poor and unkempt. Had the other hotels in the area not been sold out due to the National Card Show, we would have gone elsewhere. We will never stay here again.

The property was not clean. Carpets all over the building are stained, the room smelled like stale smoke, and the one elevator was not working. The stairwell had old food and ripped carpet and the hallways smelled like smoke, dirty animals, and mildew. The curtains had stains on them, the armchair was ripped, just the overall condition of the property was poor and unkempt. Had the other hotels in the area not been sold out due to the National Card Show, we would have gone elsewhere. We will never stay here again.

2

Jonathan

26 dic 2025

·

Soggiorno di 2 notti

The room smelled like food that was left out, the first floor smelled of cat pee, we found mysterious red fluids in several places in the room and outside of it. My wife is pregnant and was super sensitive to the smell of the entire hotel. We couldn’t stay more than a night and ended up leaving before fully staying for the time we purchased. The glassware in our kitchenette was broken When we tried to check out the hotel had some kinda of emergency and we weren’t able to get ahold of the front desk person as they were dealing with 4-5 cops

The room smelled like food that was left out, the first floor smelled of cat pee, we found mysterious red fluids in several places in the room and outside of it. My wife is pregnant and was super sensitive to the smell of the entire hotel. We couldn’t stay more than a night and ended up leaving before fully staying for the time we purchased. The glassware in our kitchenette was broken When we tried to check out the hotel had some kinda of emergency and we weren’t able to get ahold of the front desk person as they were dealing with 4-5 cops

2

Julia

6 ott 2025

·

Soggiorno di 6 notti

This is not a 2.5-star hotel. Please stay away! Unsafe with police on premises every day, arresting people who live there full-time. Very sketchy clientele, the receptionist is rude and rarely in the reception area. The hallways are stained and dirty, the place is run-down, and pieces of clothing were lying on the grass and bushes, holes in window screens, dust on door frames..... You name it. The room was so dirty, and the smell in the room was just horrible. It smelled like something died in there. The toilet kept clogging, and the receptionist gave us a broken plunger, told us to fix it since "we broke it". My argument that I'm a paying guest did not convince her. She told us they have no maintenance or cleaning staff. We booked this place for 6 nights, but left after 2, no refund. We tried to get a refund for 2 days, our booking agent called the manager multiple times, but she refused and said that we can come talk to her and she'll change our room. She never even knocked on our door to try to resolve this, and every time we looked for her, she was nowhere to be found. There is also no night manager. The receptionist spent her evenings in the parking lot, hanging out with friends. Stay away. Pay a bit more and stay in an actual hotel. After just 2 days in the room, we had to wash all our clothes twice, even though we kept them in a closed suitcase, and they still smelled. Expedia needs to do better in vetting places it advertises on its site. I hold them responsible.

This is not a 2.5-star hotel. Please stay away! Unsafe with police on premises every day, arresting people who live there full-time. Very sketchy clientele, the receptionist is rude and rarely in the reception area. The hallways are stained and dirty, the place is run-down, and pieces of clothing were lying on the grass and bushes, holes in window screens, dust on door frames..... You name it. The room was so dirty, and the smell in the room was just horrible. It smelled like something died in there. The toilet kept clogging, and the receptionist gave us a broken plunger, told us to fix it since "we broke it". My argument that I'm a paying guest did not convince her. She told us they have no maintenance or cleaning staff. We booked this place for 6 nights, but left after 2, no refund. We tried to get a refund for 2 days, our booking agent called the manager multiple times, but she refused and said that we can come talk to her and she'll change our room. She never even knocked on our door to try to resolve this, and every time we looked for her, she was nowhere to be found. There is also no night manager. The receptionist spent her evenings in the parking lot, hanging out with friends. Stay away. Pay a bit more and stay in an actual hotel. After just 2 days in the room, we had to wash all our clothes twice, even though we kept them in a closed suitcase, and they still smelled. Expedia needs to do better in vetting places it advertises on its site. I hold them responsible.

2

Kristen

23 ago 2025

·

Soggiorno di 1 notte

sheets had blood on them, elevator broken, out of key cards, people smoking in building, flys in room, room smelled like cigarettes

sheets had blood on them, elevator broken, out of key cards, people smoking in building, flys in room, room smelled like cigarettes

6

Lanay

1 set 2024

·

Soggiorno di 2 notti

Great check in. Staff amazing! Room wasn’t clean, stains on sheets, washcloths and curtains Dirty walls, hair all over bathroom

Great check in. Staff amazing! Room wasn’t clean, stains on sheets, washcloths and curtains Dirty walls, hair all over bathroom

2

Jesse

16 giu 2024

·

Soggiorno di 4 notti

This was the worst hotel I have ever been to. There was trash all over the sidewalk right in front of the door. There was trash overflowed with food, not even in bags, all over the floor and on top of the trash right in front of our room. This hotel is supposed to allow dogs as well, which they make you pay a 50$ deposit and 10$ fee per day, so it was a concern that the food and trash were so easily accessible for the dogs to possibly get sick from eating. Our room was FILTHY to the point my dog was scared to leave her kennel. The smell was overwhelmingly disgusting and unidentifiable . There were old cans of alcohol squished in the side and back of the fridge on top of whatever was not swept or mopped at all. Inside of the drawers were stained and had old food and dirty napkins in it. On top of the filth, there is a FLASHING smoke detector right above the bed that flashes so brightly it woke me up multiple times. Do not stay here. Save yourself the hassle and just pay more per night to actually have a comfortable place to sleep. The best part of this place was the fact that the staff knew how disgusting it was and were more than willing to refund us for the deposit and the 3 nights we were supposed to stay there for, on top of the one we had to stay there for, after driving from Colorado to Illinois.

This was the worst hotel I have ever been to. There was trash all over the sidewalk right in front of the door. There was trash overflowed with food, not even in bags, all over the floor and on top of the trash right in front of our room. This hotel is supposed to allow dogs as well, which they make you pay a 50$ deposit and 10$ fee per day, so it was a concern that the food and trash were so easily accessible for the dogs to possibly get sick from eating. Our room was FILTHY to the point my dog was scared to leave her kennel. The smell was overwhelmingly disgusting and unidentifiable . There were old cans of alcohol squished in the side and back of the fridge on top of whatever was not swept or mopped at all. Inside of the drawers were stained and had old food and dirty napkins in it. On top of the filth, there is a FLASHING smoke detector right above the bed that flashes so brightly it woke me up multiple times. Do not stay here. Save yourself the hassle and just pay more per night to actually have a comfortable place to sleep. The best part of this place was the fact that the staff knew how disgusting it was and were more than willing to refund us for the deposit and the 3 nights we were supposed to stay there for, on top of the one we had to stay there for, after driving from Colorado to Illinois.

2

john

22 giu 2025

·

Soggiorno di 1 notte

Everything is dirty. The hallways smell terribly. Could t even sit on the couch it was so disgusting

Everything is dirty. The hallways smell terribly. Could t even sit on the couch it was so disgusting

2

Shin

11 ago 2023

·

Soggiorno di 3 notti

Very dirty and old

Very dirty and old

2

Steve

21 ago 2024

·

Soggiorno di 2 notti

In 28 years of traveling, this is easily the most filthy hotel I have ever encountered, and I used to have to travel to Detroit. The hallways are filthy. My room was not cleaned when I checked in. There was still someone else's trash in the bin, a used cup was in the sink, the previous occupant smeared lipstick on the sinks, a lamp, some of the sheets, etc. As far as I could tell, I only saw one housekeeper who has no chance to clean a property this size. I know she never made it to my room. There was a chair in the room that was scratched up and in bad shape, which the solution was to throw a cover over it. The only positives were that the fridge, microwave, and TV worked. Also, I found the staff to be nice. The issues here run so deep that I don't think there's anything they can do. Overall, just absolutely horrible. It's sad because you can tell that this once was a nice property, but that's long gone. Please, don't even think of staying here

In 28 years of traveling, this is easily the most filthy hotel I have ever encountered, and I used to have to travel to Detroit. The hallways are filthy. My room was not cleaned when I checked in. There was still someone else's trash in the bin, a used cup was in the sink, the previous occupant smeared lipstick on the sinks, a lamp, some of the sheets, etc. As far as I could tell, I only saw one housekeeper who has no chance to clean a property this size. I know she never made it to my room. There was a chair in the room that was scratched up and in bad shape, which the solution was to throw a cover over it. The only positives were that the fridge, microwave, and TV worked. Also, I found the staff to be nice. The issues here run so deep that I don't think there's anything they can do. Overall, just absolutely horrible. It's sad because you can tell that this once was a nice property, but that's long gone. Please, don't even think of staying here

6

Wayne

31 ago 2025

·

Soggiorno di 2 notti

Negative : Understaffed, elevator broken, dirty and stained hallway and stairwell carpeting, some lighting in rooms non-functional. Cracked mirror in closet ( possible injury hazard ) no breakfast offered Positive : Towels and bedding seemed very clean, bathroom / shower clean. This place needs some real help !!!

Negative : Understaffed, elevator broken, dirty and stained hallway and stairwell carpeting, some lighting in rooms non-functional. Cracked mirror in closet ( possible injury hazard ) no breakfast offered Positive : Towels and bedding seemed very clean, bathroom / shower clean. This place needs some real help !!!

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Camere

Le suite sono generalmente spaziose, ma l'arredamento appare datato e usurato, con problemi di manutenzione come materassi rigidi, scarsa pressione dell'acqua, problemi con l'aria condizionata, elettrodomestici rumorosi e Wi-Fi inaffidabile.

Recensioni degli ospiti correlate

6

Jean

2 ago 2025

·

Soggiorno di 1 notte

Essentials were good including ; staff friendliness, spacious layout & cleanliness of room; good shower& clean , comfortable bed. Problem areas: no phone or hair blower in room; or by request; no night light in bathroom; elevator didn’t work. Couldn’t reach hotel desk except during day time business hours.

Essentials were good including ; staff friendliness, spacious layout & cleanliness of room; good shower& clean , comfortable bed. Problem areas: no phone or hair blower in room; or by request; no night light in bathroom; elevator didn’t work. Couldn’t reach hotel desk except during day time business hours.

10

Marina

19 dic 2024

·

Soggiorno di 1 notte

It's like your own lil studio. Love how you can't great the people next door. Noice is contained within the room

It's like your own lil studio. Love how you can't great the people next door. Noice is contained within the room

8

Barry

25 set 2024

·

Soggiorno di 1 notte

Problem logging on to wifi. Redirected to games site. However otherwise nice stay good to have the kitchenette

Problem logging on to wifi. Redirected to games site. However otherwise nice stay good to have the kitchenette

6

John

16 feb 2025

·

Soggiorno di 7 notti

Adequate for a week long stay. Large fridge. Maintenance underwhelming.

Adequate for a week long stay. Large fridge. Maintenance underwhelming.

4

Terrance A.

18 mar 2025

·

Soggiorno di 1 notte

For the area that it was in, I expected the hotel to be more updated. I also expected cooking utensils in my room. The carpet needed to be updated.

For the area that it was in, I expected the hotel to be more updated. I also expected cooking utensils in my room. The carpet needed to be updated.

6

Rebecca

1 ago 2024

·

Soggiorno di 2 notti

The beds were so incredibly hard, I could hardly sleep either night. The individual rooms were spacious and clean but common areas were worn, dirty and smelled like marijuana.

The beds were so incredibly hard, I could hardly sleep either night. The individual rooms were spacious and clean but common areas were worn, dirty and smelled like marijuana.

2

Michael

6 lug 2025

·

Soggiorno di 4 notti

Hotel Strong foul odor in hallway and room. Bought Lysol to reduce smell Furniture is gross, stained, sticky, stinks. AC looks as mold is growing inside. Dirty walls Microwave filter was so greased over it couldn't be removed to rinse. Water pressure on shower was low and the first two nights didn't get hot. People living at hotel were sketchy.

Hotel Strong foul odor in hallway and room. Bought Lysol to reduce smell Furniture is gross, stained, sticky, stinks. AC looks as mold is growing inside. Dirty walls Microwave filter was so greased over it couldn't be removed to rinse. Water pressure on shower was low and the first two nights didn't get hot. People living at hotel were sketchy.

6

Richard

5 ago 2024

·

Soggiorno di 11 notti

Poor Internet. That's the only thing I didn't like. Everything else was satisfactory.

Poor Internet. That's the only thing I didn't like. Everything else was satisfactory.

8

Douglas

29 apr 2024

·

Soggiorno di 1 notte

the mattress was low quality, otherwise the room is fine and the kitchen is good. it was a good value and quiet.

the mattress was low quality, otherwise the room is fine and the kitchen is good. it was a good value and quiet.

4

Richard

6 ago 2025

·

Soggiorno di 5 notti

3rd fl no elevator a.c. not working properly pump in stair way very loud

3rd fl no elevator a.c. not working properly pump in stair way very loud

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizio

Il servizio è incostante: mentre alcuni lodano il personale cordiale ed efficiente, molti segnalano una carenza di personale, agenti della reception assenti o scortesi, orari limitati per l'assistenza ed errori nella prenotazione o nell'assegnazione della camera con difficoltà a ottenere rimborsi.

Recensioni degli ospiti correlate

2

Julia

6 ott 2025

·

Soggiorno di 6 notti

This is not a 2.5-star hotel. Please stay away! Unsafe with police on premises every day, arresting people who live there full-time. Very sketchy clientele, the receptionist is rude and rarely in the reception area. The hallways are stained and dirty, the place is run-down, and pieces of clothing were lying on the grass and bushes, holes in window screens, dust on door frames..... You name it. The room was so dirty, and the smell in the room was just horrible. It smelled like something died in there. The toilet kept clogging, and the receptionist gave us a broken plunger, told us to fix it since "we broke it". My argument that I'm a paying guest did not convince her. She told us they have no maintenance or cleaning staff. We booked this place for 6 nights, but left after 2, no refund. We tried to get a refund for 2 days, our booking agent called the manager multiple times, but she refused and said that we can come talk to her and she'll change our room. She never even knocked on our door to try to resolve this, and every time we looked for her, she was nowhere to be found. There is also no night manager. The receptionist spent her evenings in the parking lot, hanging out with friends. Stay away. Pay a bit more and stay in an actual hotel. After just 2 days in the room, we had to wash all our clothes twice, even though we kept them in a closed suitcase, and they still smelled. Expedia needs to do better in vetting places it advertises on its site. I hold them responsible.

This is not a 2.5-star hotel. Please stay away! Unsafe with police on premises every day, arresting people who live there full-time. Very sketchy clientele, the receptionist is rude and rarely in the reception area. The hallways are stained and dirty, the place is run-down, and pieces of clothing were lying on the grass and bushes, holes in window screens, dust on door frames..... You name it. The room was so dirty, and the smell in the room was just horrible. It smelled like something died in there. The toilet kept clogging, and the receptionist gave us a broken plunger, told us to fix it since "we broke it". My argument that I'm a paying guest did not convince her. She told us they have no maintenance or cleaning staff. We booked this place for 6 nights, but left after 2, no refund. We tried to get a refund for 2 days, our booking agent called the manager multiple times, but she refused and said that we can come talk to her and she'll change our room. She never even knocked on our door to try to resolve this, and every time we looked for her, she was nowhere to be found. There is also no night manager. The receptionist spent her evenings in the parking lot, hanging out with friends. Stay away. Pay a bit more and stay in an actual hotel. After just 2 days in the room, we had to wash all our clothes twice, even though we kept them in a closed suitcase, and they still smelled. Expedia needs to do better in vetting places it advertises on its site. I hold them responsible.

2

Maria

14 apr 2024

·

Soggiorno di 1 notte

The bathroom ceiling where moldy, the front desk took an hour to check us in because there was no one at the desk and at night they gave our room to someone else allowing that peraon to open our door thankful for the locks on the door. After all this we left in the middle of the night to stay somewhere else.

The bathroom ceiling where moldy, the front desk took an hour to check us in because there was no one at the desk and at night they gave our room to someone else allowing that peraon to open our door thankful for the locks on the door. After all this we left in the middle of the night to stay somewhere else.

8

John

25 lug 2024

·

Soggiorno di 4 notti

Professional staff

Professional staff

6

Jean

2 ago 2025

·

Soggiorno di 1 notte

Essentials were good including ; staff friendliness, spacious layout & cleanliness of room; good shower& clean , comfortable bed. Problem areas: no phone or hair blower in room; or by request; no night light in bathroom; elevator didn’t work. Couldn’t reach hotel desk except during day time business hours.

Essentials were good including ; staff friendliness, spacious layout & cleanliness of room; good shower& clean , comfortable bed. Problem areas: no phone or hair blower in room; or by request; no night light in bathroom; elevator didn’t work. Couldn’t reach hotel desk except during day time business hours.

10

Bryan

8 ago 2025

·

Soggiorno di 5 notti

Staff were efficient with check-in and check-out!

Staff were efficient with check-in and check-out!

2

Justin

25 ago 2024

·

Soggiorno di 1 notte

This is by far the worse place I've ever stayed in. This is a place where people live permanently not a real hotel. At 330a.m. we had someone trying to get into our room because the staff tried to put some other family in the same room. This encounter was absolutely terrifying. After all of this i call the front desk and that's what they explained and just said oops our bad. Then at 930a.m. when i got out of the shower the cleaning lady didn't knock or anything and just walked into the room while i had nothing more than my boxers on. What ever you do, do NOT stay here.

This is by far the worse place I've ever stayed in. This is a place where people live permanently not a real hotel. At 330a.m. we had someone trying to get into our room because the staff tried to put some other family in the same room. This encounter was absolutely terrifying. After all of this i call the front desk and that's what they explained and just said oops our bad. Then at 930a.m. when i got out of the shower the cleaning lady didn't knock or anything and just walked into the room while i had nothing more than my boxers on. What ever you do, do NOT stay here.

8

Daniel

20 giu 2025

·

Soggiorno di 3 notti

The property was well maintained, the room was nice. The only drawback was the receptionist. She was busy talking on her earbuds. Didn’t even greet me and didn’t talk to me. Didn’t tell me where the elevator was or if there were any carts to carry our baggage.

The property was well maintained, the room was nice. The only drawback was the receptionist. She was busy talking on her earbuds. Didn’t even greet me and didn’t talk to me. Didn’t tell me where the elevator was or if there were any carts to carry our baggage.

10

Anupam

22 lug 2025

·

Soggiorno di 2 notti

Everything is at it’s best.. cleanliness’s, staff and helping approach towards customers

Everything is at it’s best.. cleanliness’s, staff and helping approach towards customers

2

Naresh Kumar

8 ago 2025

·

Soggiorno di 3 notti

My 3 days of reservation was a complete waste. I had my son (5 years old) and my spouse travelling with me. I booked the hotel after checking on expedia website for late checkin. It clearly says checkin end time "Anytime" when i called the hotel around 7PM on my checkin date to inform about late checkin i was shocked to know that after 2AM my booking will be cancelled as "No Show" and the doors wont be open. Staff was very rude on the call.My flight to ORD was delay so i landed at 2:30AM. I had no other way. Expedia did not help me even after talking to them for almost an hour. I had to search for a day which was available far away. No refund was provided as well. Wrost experience - Never rely on expedia details and will never book mainstay anymore.

My 3 days of reservation was a complete waste. I had my son (5 years old) and my spouse travelling with me. I booked the hotel after checking on expedia website for late checkin. It clearly says checkin end time "Anytime" when i called the hotel around 7PM on my checkin date to inform about late checkin i was shocked to know that after 2AM my booking will be cancelled as "No Show" and the doors wont be open. Staff was very rude on the call.My flight to ORD was delay so i landed at 2:30AM. I had no other way. Expedia did not help me even after talking to them for almost an hour. I had to search for a day which was available far away. No refund was provided as well. Wrost experience - Never rely on expedia details and will never book mainstay anymore.

10

Bruce

30 ago 2023

·

Soggiorno di 7 notti

All staff was excellent,(Bruce) The staff was very respectful and considerate of their customers.. I recommend this hotel to anyone.. thank you so much for your hospitality… Kimberly Crouch

All staff was excellent,(Bruce) The staff was very respectful and considerate of their customers.. I recommend this hotel to anyone.. thank you so much for your hospitality… Kimberly Crouch

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Posizione

Generalmente silenzioso e comodo per la zona.

Recensioni degli ospiti correlate

8

LARRY

18 ago 2024

·

Soggiorno di 3 notti

The parking lot and entrance was littered with cigarette butts and fast food wrappers. The garbage can was overflowing on all 6 times we entered and exited. There is significant carpet damage on the way to the elevator. The room was fine and quiet.

The parking lot and entrance was littered with cigarette butts and fast food wrappers. The garbage can was overflowing on all 6 times we entered and exited. There is significant carpet damage on the way to the elevator. The room was fine and quiet.

10

Dannielle

11 ago 2024

·

Soggiorno di 2 notti

The kitchen in my room worked good and everything was included. Everything was clean in the room and in my bathroom. The area is quiet and I never felt unsafe

The kitchen in my room worked good and everything was included. Everything was clean in the room and in my bathroom. The area is quiet and I never felt unsafe

6

Destiny

17 mar 2023

·

Liked most of the front desk & responsiveness, disliked unwelcoming approach of ..Juana(?, I believe that’s the supervisor), and terrible housekeeping. But, convenient if you’re in the area and need safe place to stay for short periods

Liked most of the front desk & responsiveness, disliked unwelcoming approach of ..Juana(?, I believe that’s the supervisor), and terrible housekeeping. But, convenient if you’re in the area and need safe place to stay for short periods

6

Sherile

23 nov 2024

·

Soggiorno di 1 notte

There was a lot of hair in the bathtub, sheets smelled like cigarette smoke, and the hallway smelled like a dog's poop wasn’t cleaned for days. Otherwise, the area was quiet and seemed safe!

There was a lot of hair in the bathtub, sheets smelled like cigarette smoke, and the hallway smelled like a dog's poop wasn’t cleaned for days. Otherwise, the area was quiet and seemed safe!

10

Oscar

22 giu 2024

·

Soggiorno di 2 notti

Flying in late from KC it was great to relax in a quiet, spacious, clean, and comfortable suite. The staff was nice and helpful. Ideal and close to the Old Orchard Country Club where we had our 50th High School Reunion. Very nice. Thanks for the wonderful room and two comfortable nights.

Flying in late from KC it was great to relax in a quiet, spacious, clean, and comfortable suite. The staff was nice and helpful. Ideal and close to the Old Orchard Country Club where we had our 50th High School Reunion. Very nice. Thanks for the wonderful room and two comfortable nights.

8

Douglas

29 apr 2024

·

Soggiorno di 1 notte

the mattress was low quality, otherwise the room is fine and the kitchen is good. it was a good value and quiet.

the mattress was low quality, otherwise the room is fine and the kitchen is good. it was a good value and quiet.

8

I

13 dic 2024

·

Soggiorno di 1 notte

I like personal and clearness, property location was very convenient.

I like personal and clearness, property location was very convenient.

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Ristorazione

Non è prevista la colazione; diverse recensioni notano che è disponibile solo il caffè nella hall, e alcuni hanno ritenuto che gli annunci implicassero la presenza della colazione.

Recensioni degli ospiti correlate

10

Susanna

24 apr 2024

·

Soggiorno di 1 notte

Room had a cooktop, full sized refrigerator, garbage disposal, and a dishwasher. Unfortunately only 1 small saucepan to cook with and nothing to use to hand wash anything. Since there are only a couple plates and glasses, seems crazy to run the full sized dishwasher for that. Room was very clean with a soft chair, table and desk chair. NIce peaceful neighborhood. I stayed only one night but they have weekly and monthly rentals. Housekeeping was aggressive, knocking twice before checkout time to determine if I was gone or not, which disturbs the peace. Coffee in the morning was decent and appreciated. Coffee in the room marginal. No breakfast. Overall quite nice.

Room had a cooktop, full sized refrigerator, garbage disposal, and a dishwasher. Unfortunately only 1 small saucepan to cook with and nothing to use to hand wash anything. Since there are only a couple plates and glasses, seems crazy to run the full sized dishwasher for that. Room was very clean with a soft chair, table and desk chair. NIce peaceful neighborhood. I stayed only one night but they have weekly and monthly rentals. Housekeeping was aggressive, knocking twice before checkout time to determine if I was gone or not, which disturbs the peace. Coffee in the morning was decent and appreciated. Coffee in the room marginal. No breakfast. Overall quite nice.

4

Rafael

8 ago 2025

·

Soggiorno di 1 notte

I did not like that i had heavy luggage and the elevator was out of service and the only way up was the stairs. Carpets where all dirty and with stains and bad smell. Room service only from 7am to 3pm if you need towels or bed sheets they wont give you clean one's. No breakfast included 😢.

I did not like that i had heavy luggage and the elevator was out of service and the only way up was the stairs. Carpets where all dirty and with stains and bad smell. Room service only from 7am to 3pm if you need towels or bed sheets they wont give you clean one's. No breakfast included 😢.

6

Tim

25 nov 2024

·

Soggiorno di 2 notti

Went to my first room and it was occupied. Second room the shower wouldn’t drain. Third room Smelled awful from the previous guests cooking. Entire hotel smelled. They put out coffee in the morning but no creamer!

Went to my first room and it was occupied. Second room the shower wouldn’t drain. Third room Smelled awful from the previous guests cooking. Entire hotel smelled. They put out coffee in the morning but no creamer!

4

Sydney

20 giu 2025

·

Soggiorno di 1 notte

This was a last-minute booking for a work trip and never again will I stay here. It is extremely dirty and the though the staff was nice, me and other guests had to wait around for 10 minutes before they let us check in with arms full of luggage. The breakfast that was out in the morning was just coffee, a complete false advertisement. All the carpet was extremely dirty and warm. Random stains on the ceiling, floor, and even the chair in the room had very suspicious stains on it (see picture). I was so disgusted I almost didn’t stay the full night.

This was a last-minute booking for a work trip and never again will I stay here. It is extremely dirty and the though the staff was nice, me and other guests had to wait around for 10 minutes before they let us check in with arms full of luggage. The breakfast that was out in the morning was just coffee, a complete false advertisement. All the carpet was extremely dirty and warm. Random stains on the ceiling, floor, and even the chair in the room had very suspicious stains on it (see picture). I was so disgusted I almost didn’t stay the full night.

4

John

4 ago 2025

·

Soggiorno di 5 notti

The hallways and stair wells were dirty and always smelled. The garbage cans were always full and the elevator was broken. So I had to walk 3 flights of stairs with bad knees every time. House keeping was only available if you requested it. No breakfast included. My key card didn’t work twice and one time I went to get it fixed, no one was at the front desk b/c the only person working was cleaning a room. The toilet blocked the first time I used it. The kitchen sink water pressure was nonexistent and the shower water pressure was so low, I’m convinced I can piss harder.

The hallways and stair wells were dirty and always smelled. The garbage cans were always full and the elevator was broken. So I had to walk 3 flights of stairs with bad knees every time. House keeping was only available if you requested it. No breakfast included. My key card didn’t work twice and one time I went to get it fixed, no one was at the front desk b/c the only person working was cleaning a room. The toilet blocked the first time I used it. The kitchen sink water pressure was nonexistent and the shower water pressure was so low, I’m convinced I can piss harder.

6

Wayne

31 ago 2025

·

Soggiorno di 2 notti

Negative : Understaffed, elevator broken, dirty and stained hallway and stairwell carpeting, some lighting in rooms non-functional. Cracked mirror in closet ( possible injury hazard ) no breakfast offered Positive : Towels and bedding seemed very clean, bathroom / shower clean. This place needs some real help !!!

Negative : Understaffed, elevator broken, dirty and stained hallway and stairwell carpeting, some lighting in rooms non-functional. Cracked mirror in closet ( possible injury hazard ) no breakfast offered Positive : Towels and bedding seemed very clean, bathroom / shower clean. This place needs some real help !!!

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2

Kristina

9 set 2025

·

Soggiorno di 1 notte

Non raccomando assolutamente a nessuno di pernottate in questa struttura. Io e mio marito ci siamo fermati per una notte prima di partire in trasferta, quando siamo arrivati, alla reception non c’era nessuno. Abbiamo provato a chiamare a voce qualcuno, senza successo. Abbiamo usato il telefono per chiamare e finalmente dopo 10 minuti e’ arrivata la signora addetta alla reception. Non ci ha salutati, non ci ha dato il benvenuto, nulla!!!!! Con la faccia stufata ci ha chiesto il documento d’identità e successivamente ci ha dato la chiave senza dire dove dobbiamo andare per trovare la nostra stanza. Siamo rimasti scioccati da questo comportamento, perche’ per 100$ sentirsi trattati come dell’immondizia non e’ proprio cio’ che volevamo. Se vi volete rovinare l’umore e’ il posto ideale. Oltre all’indifferenza alla reception, quando siamo entrati nella nostra stanza c’era una puzza incredibile di qualcosa di marcio, il frigorifero faceva un rumore che facevamo fatica dí addormentarsi, l’aria condizionata anche faceva rumore ed era impossibile trovare la temperatura ideale, perche’ o faceva troppo freddo, o troppo caldo. Inoltre, non e’ un posto sicuro o accogliente per le famiglie, oppure per le ragazze che viaggiano da sole.

Non raccomando assolutamente a nessuno di pernottate in questa struttura. Io e mio marito ci siamo fermati per una notte prima di partire in trasferta, quando siamo arrivati, alla reception non c’era nessuno. Abbiamo provato a chiamare a voce qualcuno, senza successo. Abbiamo usato il telefono per chiamare e finalmente dopo 10 minuti e’ arrivata la signora addetta alla reception. Non ci ha salutati, non ci ha dato il benvenuto, nulla!!!!! Con la faccia stufata ci ha chiesto il documento d’identità e successivamente ci ha dato la chiave senza dire dove dobbiamo andare per trovare la nostra stanza. Siamo rimasti scioccati da questo comportamento, perche’ per 100$ sentirsi trattati come dell’immondizia non e’ proprio cio’ che volevamo. Se vi volete rovinare l’umore e’ il posto ideale. Oltre all’indifferenza alla reception, quando siamo entrati nella nostra stanza c’era una puzza incredibile di qualcosa di marcio, il frigorifero faceva un rumore che facevamo fatica dí addormentarsi, l’aria condizionata anche faceva rumore ed era impossibile trovare la temperatura ideale, perche’ o faceva troppo freddo, o troppo caldo. Inoltre, non e’ un posto sicuro o accogliente per le famiglie, oppure per le ragazze che viaggiano da sole.

2

James

25 set 2026

·

Soggiorno di 1 notte

STAY AWAY!!!!! This hotel is a classic bait and switch. Accessible bathroom is NOT what is shown in the pictures which is the same pictures on both Hotels.com and their website. Called front desk was told thats all we have. Sink was coming detached from wall. Coffee maker was missing from room. TV’s were Samsung the single remote was LG so unable to watchctv. Front desk clerk didn’t care at all!

STAY AWAY!!!!! This hotel is a classic bait and switch. Accessible bathroom is NOT what is shown in the pictures which is the same pictures on both Hotels.com and their website. Called front desk was told thats all we have. Sink was coming detached from wall. Coffee maker was missing from room. TV’s were Samsung the single remote was LG so unable to watchctv. Front desk clerk didn’t care at all!

10

Carlton

7 set 2026

·

Soggiorno di 14 notti

Staff was excellent and attentive and took care of things timely.

Staff was excellent and attentive and took care of things timely.

6

Mellaneice

10 lug 2026

·

Soggiorno di 2 notti

Place needs sum tlc but overall it was a pleasant stay.

Place needs sum tlc but overall it was a pleasant stay.

2

Stanley

3 lug 2026

·

Soggiorno di 4 notti

My flight was delayed and I came to the property. They canceled my room and gave it to someone else didn’t have anywhere to stay. Didn’t accommodate me or anything while I was standing in the lobby floor was dirty. There were stains on the counter as I walked in, they have possums running around the property as well as rabbits and rats outside where I had to wait until I found another place to stay talk to management they did nothing said as their policy. If you don’t check in on time, they give their room away and charge you the full fee so they get double payment for the same room if you don’t check in on time, even if your flight is delayed or something.

My flight was delayed and I came to the property. They canceled my room and gave it to someone else didn’t have anywhere to stay. Didn’t accommodate me or anything while I was standing in the lobby floor was dirty. There were stains on the counter as I walked in, they have possums running around the property as well as rabbits and rats outside where I had to wait until I found another place to stay talk to management they did nothing said as their policy. If you don’t check in on time, they give their room away and charge you the full fee so they get double payment for the same room if you don’t check in on time, even if your flight is delayed or something.

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 15:00 alle 23:59

Prima delle 11:00

Informazioni utili

Ulteriori condizioni e informazioni su questa struttura.

Servizi extra

Servizi aggiuntivi a pagamento che puoi richiedere.

Hai delle domande?

Le risposte istantanee dell'IA si basano su informazioni sugli hotel

Prezzi per le prossime date

novembre 2026

dom	lun	mar	mer	gio	ven	sab
1 $79	2 $79	3 $79	4 $80	5 $80	6 $175	7 $171
8 $76	9 $76	10 $76	11 $76	12 $76	13 $142	14 $145
15 $76	16 $76	17 $76	18 $76	19 $76	20 $80	21 $76
22 $71	23 $71	24 $71	25 $71	26 $71	27 $76	28 $76
29 $71	30 $71

dicembre 2026

Più economico

Più costoso

Prezzo medio per notte per tutte le offerte, con tasse e costi.

Prezzi in USD per 2 ospiti, aggiornati ogni giorno.

Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.

Il check-in deve essere effettuato da una persona con almeno 21 anni.

Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo potrebbero essere richiesti un documento di identità comprensivo di fotografia e una carta di credito per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Il nome riportato sulla carta di credito utilizzata al momento della registrazione per le eventuali spese aggiuntive deve corrispondere al nome fornito per prenotare la camera.
Questa struttura accetta solo pagamenti con carta di credito; non si accettano contanti
Le feste in loco e gli eventi di gruppo sono severamente vietati.
Possibilità di affitto a lungo termine.
La struttura è dotata di un estintore antincendio, un rilevatore di fumo e delle griglie di protezione per le finestre
Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.

Fino a 2 bambini o ragazzi di età pari o inferiore a 16 anni soggiornano gratuitamente nella camera dei genitori o dei tutori, utilizzando i letti presenti.
Nelle camere della struttura sono ammessi solo gli ospiti registrati.
È possibile richiedere camere attigue o comunicanti (previa disponibilità) contattando la struttura al numero riportato nella conferma della prenotazione.
L'accesso ad alcuni servizi potrebbe essere limitato. Per maggiori informazioni, contattare la struttura utilizzando i recapiti indicati nella conferma della prenotazione.
Per accordarsi per il soggiorno di animali domestici, gli ospiti devono mettersi in contatto direttamente con la struttura utilizzando i recapiti presenti nella conferma della prenotazione. Gli animali sono ammessi a pagamento; le tariffe sono indicate nella relativa sezione.
In questa struttura non vengono serviti alcolici.
È consigliata l'auto per facilitare gli spostamenti da e per la struttura.
È disponibile il check-out senza contatti.
Questa struttura è LGBTQ+ friendly e accoglie tutti gli ospiti, senza alcuna distinzione.

Supplemento per animali domestici: 10 USD ad animale (variabile in base alla durata del soggiorno) più 50 USD una tantum per le pulizie
Non vengono richiesti supplementi per gli animali di servizio
Il check-in anticipato è a pagamento e soggetto a disponibilità

È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.