DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove
116 US$
/ noche
Promedio para octubre
Precios para DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove
Selecciona fechas para ver precios y disponibilidad
116 US$
/ noche
Promedio para octubre
Precios medios mensuales
En DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, los precios por noche son de 88 US$ de media en el mes más barato (enero) y de 186 US$ en el mes más caro (septiembre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 88 US$ |
| febrero | 89 US$ |
| marzo | 110 US$ |
| abril | 115 US$ |
| mayo | 135 US$ |
| junio | 138 US$ |
| julio | 136 US$ |
| agosto | 112 US$ |
| septiembre | 186 US$ |
| octubre | 116 US$ |
| noviembre | 100 US$ |
| diciembre | 97 US$ |
E
F
M
A
M
J
J
A
S
oct · 116 US$
O
N
D
Más caro: septiembre (aprox. 186 US$)
Más barato: enero (aprox. 88 US$)
Acerca de esta propiedad
No te pierdas instalaciones recreativas como una piscina cubierta o gimnasio abierto las 24 horas: ¡lo pasarás en grande! Encontrarás también conexión a Internet wifi (de pago), un vestíbulo con chimenea y una zona de pícnic.
Servicios
No te pierdas instalaciones recreativas como una piscina cubierta o gimnasio abierto las 24 horas: ¡lo pasarás en grande! Encontrarás también conexión a Internet wifi (de pago), un vestíbulo con chimenea y una zona de pícnic.
Servicios empresariales
Tendrás un centro de negocios abierto las 24 horas, check-out exprés y tintorería a tu disposición. ¿Estás organizando un evento en Wood Dale? En este hotel tienes a tu disposición 259 metros cuadrados de espacio con zona para conferencias y 5 salas de reuniones. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Puedes tomar una deliciosa comida en el restaurante The Garden Cafe de este hotel o aprovechar el servicio de habitaciones que ofrece con horario limitado. Apaga la sed con tu bebida favorita en el bar o lounge. El desayuno bufé, con un coste adicional, se ofrece de lunes a viernes de 06:00 a 10:00, mientras que los fines de semana el horario es de 07:00 a 10:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 160 habitaciones con frigorífico y televisión LCD. La conexión a wifi de pago te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El baño privado con ducha y bañera combinadas está provisto de artículos de higiene personal de diseño y secadores de pelo. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono con y llamadas locales gratuitas.
Ubicación
DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove de Wood Dale está en las afueras, a solo 15 minutos en coche de LEGOLAND® Discovery Center y Woodfield Mall. Además, este hotel se encuentra a 11,1 km de Allstate Arena y a 13,7 km de Rivers Casino.
Qué hay cerca
390 Golf Experience(0.9 millas)
Parque acuático Rainbow Falls(2 millas)
Parque Temático Infantil Pirates Cove(2.8 millas)
Ascension Alexian Brothers Medical Center(3 millas)
Pista de patinaje Edge Ice Arena(5.8 millas)
Parque del lago Opeka(6.5 millas)
Allstate Arena(6.9 millas)
Bodega Lynfred(6.9 millas)
AMC Streets Of Woodfield 20(7 millas)
LEGOLAND® Discovery Center(7.2 millas)
Addison Ice Arena(7.2 millas)
Endeavor Health Northwest Community Hospital(7.3 millas)
Northwest Community Hospital(7.3 millas)
Club de golf Arlington Lakes(7.4 millas)
Woodfield Mall(7.5 millas)
Aeropuerto Internacional Chicago-O'Hare (ORD)(11.6 millas)
Chicago, IL (PWK-Chicago Executive)(19.2 millas)
Chicago, Illinois (DPA-Aeropuerto de DuPage)(22.2 millas)
Aeropuerto Midway de Chicago (MDW)(34.8 millas)
Servicio de lavandería
Ascensor
Personal multilingüe
Salas de reuniones
Jardín
Campo de golf (cercano)
Ubicación
1200 N Mittel Blvd, Wood Dale, Illinois, Estados Unidos
390 Golf Experience (0.9 millas)
Parque acuático Rainbow Falls (2 millas)
Parque Temático Infantil Pirates Cove (2.8 millas)
Ascension Alexian Brothers Medical Center (3 millas)
Pista de patinaje Edge Ice Arena (5.8 millas)
Parque del lago Opeka (6.5 millas)
Opciones de habitación
5
Suite junior, varias camas, balcón
Detalles de la oferta
2 Camas Dobles
y 1 Sofá Cama
Capacidad: 5
300 ft²
BalcónAire acondicionadoSala de estar independienteNevera
4
Suite junior, 1 cama de matrimonio grande con sofá cama, balcón
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
300 ft²
BalcónAire acondicionadoSala de estar independienteNevera
4
Habitación, 2 camas dobles
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
225 ft²
Aire acondicionadoNeveraBaño privado
6
Habitación, 1 cama de matrimonio grande, accesible en silla de ruedas
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Balcón o terrazaAire acondicionadoNeveraBaño privadoPatio
6
Habitación, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
225 ft²
Aire acondicionadoNeveraBaño privado
4
Habitación, 1 cama de matrimonio grande (Mobility & Hearing)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoNeveraBaño privado
Reseñas de los huéspedes sobre DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove
7.6
Bueno
Basado en 1068 comentarios verificados
¿Quién se queda aquí?
Trabajo
37%
Pareja
23%
Familia
25%
Grupo
6%
Solo/a
6%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En el DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, los huéspedes describen una propiedad anticuada, en proceso de renovación, con experiencias desiguales, equilibrando las deficiencias en el mantenimiento y las comodidades con aspectos positivos como una ubicación tranquila en un parque industrial, habitaciones ocasionalmente espaciosas y un personal amable.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En el DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, los huéspedes describen una propiedad anticuada, en proceso de renovación, con experiencias desiguales, equilibrando las deficiencias en el mantenimiento y las comodidades con aspectos positivos como una ubicación tranquila en un parque industrial, habitaciones ocasionalmente espaciosas y un personal amable.
La limpieza y la higiene son objeto de frecuentes quejas, con habitaciones/baños sucios y ocasionales hormigas o cucarachas, aunque algunos huéspedes sí informan de estancias muy limpias. Los comentarios sobre las instalaciones destacan una piscina fría o sucia, ocasionales averías en los ascensores, la suspensión del servicio de transporte al aeropuerto y un horario limitado del restaurante/bar. En general, espere una estancia sencilla y funcional.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Varias reseñas señalan renovaciones en curso y una infraestructura envejecida, con problemas recurrentes en la piscina (fría/sucia o cerrada), averías en los ascensores y la suspensión del servicio de transporte al aeropuerto; el restaurante/bar del hotel tiene un horario limitado. El aparcamiento es gratuito y fácil, lo cual es una ventaja.
Reseñas de huéspedes relacionadas
6
Tom
4 ago 2025
·
Se alojó 1 noche
No food option until after 5:00PM? Hotel was a little run down.
No food option until after 5:00PM? Hotel was a little run down.
4
Freddy
8 nov 2024
·
Se alojó 1 noche
We were desapointed that the hotel pool was out of service for no heat. Also the hotel charged me for my stay when I already had paid in advance through. I still can't get help to get refunded for the double charge.
We were desapointed that the hotel pool was out of service for no heat. Also the hotel charged me for my stay when I already had paid in advance through. I still can't get help to get refunded for the double charge.
8
Tiffani
1 nov 2025
·
Se alojó 2 noches
Staff was amazing , hotel/rooms were nice, spacious and clean.. but construction in the courtyard was a nuisance.
Staff was amazing , hotel/rooms were nice, spacious and clean.. but construction in the courtyard was a nuisance.
8
John
18 nov 2025
·
Se alojó 1 noche
Nice place that is currently under renovation. It's a bit on the older side but was clean and comfortable.
Nice place that is currently under renovation. It's a bit on the older side but was clean and comfortable.
6
Karen
9 may 2024
·
Se alojó 1 noche
The website said that there was dining and a lounge area. However it never mentioned it was only Open Monday through Thursday. We booked this hotel for that reason we were only staying that one evening. It was very inconvenient for us to try to find something after traveling more than 24 hours.
The website said that there was dining and a lounge area. However it never mentioned it was only Open Monday through Thursday. We booked this hotel for that reason we were only staying that one evening. It was very inconvenient for us to try to find something after traveling more than 24 hours.
6
Todd
8 ago 2024
·
Se alojó 3 noches
Hotel pretty long for n the tooth. Was promis d airport shuttle but new mgmt go rid of them. Now bus just sits in front of hotel.tubs did not drain well in both rooms I rented
Hotel pretty long for n the tooth. Was promis d airport shuttle but new mgmt go rid of them. Now bus just sits in front of hotel.tubs did not drain well in both rooms I rented
4
Sara
2 jun 2024
·
Se alojó 3 noches
#1 - Don't believe the 10/10 reviews on this site! This is not a 4-star hotel! The rooms are in dire need of renovations. Things are beat up and need replaced. In our room: torn curtains, stained sheets with holes, worn out towels, stained wash clothes, the cell & TV reception dropped repeatedly, stained/moldy grout around bathtub, the toilet too low, loose seat, ripped shower curtain, rusted metal door jam in bathroom, dirty/worn carpet with holes in areas, stained ceiling, dirty marks on the walls, cobwebs in bathroom, dirty/stained bathtub, poor water pressure in shower, dirty floor tile, refrigerator interior dirty, window sills dirty & in bad shape, no USB ports, the pool was ice cold & in need of plaster repairs throughout, the walls and bathroom in pool area were in very poor condition and dirty, the rubber flooring around the pool is cracked with holes and dirty, the exterior patio off the pool had overgrown weeds and a dead bird right in the sitting area, ice maker was rusted and dirty. We were under the impression breakfast was included but were told it was actually $15 per person per day. We asked hotel staff about this and were told it was an Expedia issue. We contacted Expedia and were told it was a hotel issue. Expedia & the hotel did nothing. My husband was eating a donut (purchased elsewhere) in the lobby and a hotel worker ran over asking for his room number so they could charge us $15 for breakfast! This happened to multiple guests.No checkout receipt given.
#1 - Don't believe the 10/10 reviews on this site! This is not a 4-star hotel! The rooms are in dire need of renovations. Things are beat up and need replaced. In our room: torn curtains, stained sheets with holes, worn out towels, stained wash clothes, the cell & TV reception dropped repeatedly, stained/moldy grout around bathtub, the toilet too low, loose seat, ripped shower curtain, rusted metal door jam in bathroom, dirty/worn carpet with holes in areas, stained ceiling, dirty marks on the walls, cobwebs in bathroom, dirty/stained bathtub, poor water pressure in shower, dirty floor tile, refrigerator interior dirty, window sills dirty & in bad shape, no USB ports, the pool was ice cold & in need of plaster repairs throughout, the walls and bathroom in pool area were in very poor condition and dirty, the rubber flooring around the pool is cracked with holes and dirty, the exterior patio off the pool had overgrown weeds and a dead bird right in the sitting area, ice maker was rusted and dirty. We were under the impression breakfast was included but were told it was actually $15 per person per day. We asked hotel staff about this and were told it was an Expedia issue. We contacted Expedia and were told it was a hotel issue. Expedia & the hotel did nothing. My husband was eating a donut (purchased elsewhere) in the lobby and a hotel worker ran over asking for his room number so they could charge us $15 for breakfast! This happened to multiple guests.No checkout receipt given.
6
Luisa
24 jun 2025
·
Se alojó 1 noche
They gave us a room in the 2nd floor but elevator isn't working and I was carrying my tall 3 year old daughter that was sleeping on my arms while also carrying 2 suitcases and 1 backpack. Receptionist didn't offer help or anything... just told us where the stairs were. Fine. It happens... but when we got to the room I see pubic hairs on the bathroom floor. Gross. I'm too tired to carry everything down again and ask for another room... there's also a spoiled orange in the fridge haha. I always had good experiences in this hotel chain.
They gave us a room in the 2nd floor but elevator isn't working and I was carrying my tall 3 year old daughter that was sleeping on my arms while also carrying 2 suitcases and 1 backpack. Receptionist didn't offer help or anything... just told us where the stairs were. Fine. It happens... but when we got to the room I see pubic hairs on the bathroom floor. Gross. I'm too tired to carry everything down again and ask for another room... there's also a spoiled orange in the fridge haha. I always had good experiences in this hotel chain.
6
Vipin
25 ago 2025
·
Se alojó 1 noche
My recent stay was a significant letdown, marred by poor service, misleading amenities, and a general lack of upkeep, which is not what I expect from this brand. The issues began right at check-in. The front desk staff seemed confused and were not very helpful. A major reason we booked this hotel was the advertised airport shuttle. Upon arrival, we were told it wasn't available. We received two conflicting excuses: one staff member told us, "They have the shuttle, but no driver," while another suggested that Hotels.com might have misrepresented the service due to the hotel's proximity to the airport, claiming they had never offered a shuttle. This lack of clear information and accountability was frustrating. Our room was just okay, but needed better cleaning, with dirty corners in the bathroom tub. The AC unit was disruptively loud, and the beds were merely adequate—not the level of comfort expected from this brand. The service issues were clear when we went to the pool. There were no towels, and I had to wait over 15 minutes for anyone to appear at the front desk. When I asked, the staffer was dismissive, saying "they should be at the pool," before spending another 10 minutes searching for them. Overall, the property feels tired and needs a significant upgrade. The one positive note was the delicious warm cookies, but a cookie can't make up for service and facility failures. I would not recommend staying here until major improvements are made.
My recent stay was a significant letdown, marred by poor service, misleading amenities, and a general lack of upkeep, which is not what I expect from this brand. The issues began right at check-in. The front desk staff seemed confused and were not very helpful. A major reason we booked this hotel was the advertised airport shuttle. Upon arrival, we were told it wasn't available. We received two conflicting excuses: one staff member told us, "They have the shuttle, but no driver," while another suggested that Hotels.com might have misrepresented the service due to the hotel's proximity to the airport, claiming they had never offered a shuttle. This lack of clear information and accountability was frustrating. Our room was just okay, but needed better cleaning, with dirty corners in the bathroom tub. The AC unit was disruptively loud, and the beds were merely adequate—not the level of comfort expected from this brand. The service issues were clear when we went to the pool. There were no towels, and I had to wait over 15 minutes for anyone to appear at the front desk. When I asked, the staffer was dismissive, saying "they should be at the pool," before spending another 10 minutes searching for them. Overall, the property feels tired and needs a significant upgrade. The one positive note was the delicious warm cookies, but a cookie can't make up for service and facility failures. I would not recommend staying here until major improvements are made.
6
Breanna
2 sept 2025
·
Se alojó 3 noches
Parking free and easy
Parking free and easy
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza es inconsistente: muchos informan de habitaciones y baños polvorientos o sucios, manchas y problemas de plagas (especialmente hormigas), y el servicio de limpieza a menudo se omite o se interrumpe. Otros encontraron las habitaciones muy limpias.
Reseñas de huéspedes relacionadas
2
Brendan
5 ago 2025
·
Se alojó 1 noche
My room was infested with ants. The manager was the worst I have ever experienced. She should be fired.
My room was infested with ants. The manager was the worst I have ever experienced. She should be fired.
2
Lin
21 jul 2025
·
Se alojó 1 noche
DoubleTree Elk Grove is one of the worst hotel stays I’ve had. I’m not usually picky, but the room was clearly not cleaned properly—dust was everywhere, and there was visible hair in the shower even though I hadn’t used it. I tried calling the front desk and got no answer, so I had to go downstairs in person to report the issue, which was very inconvenient. On top of that, the layout of the hotel is odd—if you have luggage, be prepared to walk a long distance from the elevator to your room. What made the experience worse was the $50 late checkout fee. I had asked for a 12:00 PM checkout and left around 12:30 PM, but was still charged. They said “no matter how late you are, even a minute, it’s $50”—which feels excessive and rigid, especially when housekeeping wasn’t even nearby. Really disappointing experience, especially for a well-known hotel brand.
DoubleTree Elk Grove is one of the worst hotel stays I’ve had. I’m not usually picky, but the room was clearly not cleaned properly—dust was everywhere, and there was visible hair in the shower even though I hadn’t used it. I tried calling the front desk and got no answer, so I had to go downstairs in person to report the issue, which was very inconvenient. On top of that, the layout of the hotel is odd—if you have luggage, be prepared to walk a long distance from the elevator to your room. What made the experience worse was the $50 late checkout fee. I had asked for a 12:00 PM checkout and left around 12:30 PM, but was still charged. They said “no matter how late you are, even a minute, it’s $50”—which feels excessive and rigid, especially when housekeeping wasn’t even nearby. Really disappointing experience, especially for a well-known hotel brand.
2
Aaron
20 jul 2025
·
Se alojó 1 noche
Room was super dirty. No towels or toilet paper. Smelled like sewage.
Room was super dirty. No towels or toilet paper. Smelled like sewage.
2
Dana
12 nov 2025
·
Se alojó 4 noches
Dirty bathroom, guest services never delivered requested towels for three days. The elevator broke down during our stay and there was no complimentary breakfast. There also wasn’t a microwave in our room and when we found one in the unfinished lobby, it was not clean. There was water damage in the bathroom, and the tv only had the basic options. Not even a smart tv for entertainment. Beware if you have a low car, the entrance has a big dip which is a negative indicator for someone with a low profile car. Lastly, the lounge chair in the room had a huge stain on the arm rest and the air conditioner/ heating and cooling unit made a lot of noise so sleep was not good
Dirty bathroom, guest services never delivered requested towels for three days. The elevator broke down during our stay and there was no complimentary breakfast. There also wasn’t a microwave in our room and when we found one in the unfinished lobby, it was not clean. There was water damage in the bathroom, and the tv only had the basic options. Not even a smart tv for entertainment. Beware if you have a low car, the entrance has a big dip which is a negative indicator for someone with a low profile car. Lastly, the lounge chair in the room had a huge stain on the arm rest and the air conditioner/ heating and cooling unit made a lot of noise so sleep was not good
2
Latonya
14 oct 2025
·
Se alojó 2 noches
My room was nice I got there had a long work week so I wanted to get away from the kids a few day. I got there got comfortable got up to use the restroom turned on the lights in the bathroom and 3 roaches crawling on my throngs on the counter and the mirror. After that I had to sleep with all the lights on because I was too scared to turn them off after that because the roaches who have started running around again. I frequent this best western and it was shocking to me to see this. So I came to rest and still couldn’t rest well a wasted trip and money. I wish I could add a photo but by the time I got my phone to take a picture they ran into cracks.
My room was nice I got there had a long work week so I wanted to get away from the kids a few day. I got there got comfortable got up to use the restroom turned on the lights in the bathroom and 3 roaches crawling on my throngs on the counter and the mirror. After that I had to sleep with all the lights on because I was too scared to turn them off after that because the roaches who have started running around again. I frequent this best western and it was shocking to me to see this. So I came to rest and still couldn’t rest well a wasted trip and money. I wish I could add a photo but by the time I got my phone to take a picture they ran into cracks.
2
Saunak
12 nov 2025
·
Se alojó 1 noche
The room is dirty, there was bug poop under the bathroom sink, the carpet by bathroom was wet before I even entered the room, weird smell in the room. Would not recommend.
The room is dirty, there was bug poop under the bathroom sink, the carpet by bathroom was wet before I even entered the room, weird smell in the room. Would not recommend.
4
Sara
2 jun 2024
·
Se alojó 3 noches
#1 - Don't believe the 10/10 reviews on this site! This is not a 4-star hotel! The rooms are in dire need of renovations. Things are beat up and need replaced. In our room: torn curtains, stained sheets with holes, worn out towels, stained wash clothes, the cell & TV reception dropped repeatedly, stained/moldy grout around bathtub, the toilet too low, loose seat, ripped shower curtain, rusted metal door jam in bathroom, dirty/worn carpet with holes in areas, stained ceiling, dirty marks on the walls, cobwebs in bathroom, dirty/stained bathtub, poor water pressure in shower, dirty floor tile, refrigerator interior dirty, window sills dirty & in bad shape, no USB ports, the pool was ice cold & in need of plaster repairs throughout, the walls and bathroom in pool area were in very poor condition and dirty, the rubber flooring around the pool is cracked with holes and dirty, the exterior patio off the pool had overgrown weeds and a dead bird right in the sitting area, ice maker was rusted and dirty. We were under the impression breakfast was included but were told it was actually $15 per person per day. We asked hotel staff about this and were told it was an Expedia issue. We contacted Expedia and were told it was a hotel issue. Expedia & the hotel did nothing. My husband was eating a donut (purchased elsewhere) in the lobby and a hotel worker ran over asking for his room number so they could charge us $15 for breakfast! This happened to multiple guests.No checkout receipt given.
#1 - Don't believe the 10/10 reviews on this site! This is not a 4-star hotel! The rooms are in dire need of renovations. Things are beat up and need replaced. In our room: torn curtains, stained sheets with holes, worn out towels, stained wash clothes, the cell & TV reception dropped repeatedly, stained/moldy grout around bathtub, the toilet too low, loose seat, ripped shower curtain, rusted metal door jam in bathroom, dirty/worn carpet with holes in areas, stained ceiling, dirty marks on the walls, cobwebs in bathroom, dirty/stained bathtub, poor water pressure in shower, dirty floor tile, refrigerator interior dirty, window sills dirty & in bad shape, no USB ports, the pool was ice cold & in need of plaster repairs throughout, the walls and bathroom in pool area were in very poor condition and dirty, the rubber flooring around the pool is cracked with holes and dirty, the exterior patio off the pool had overgrown weeds and a dead bird right in the sitting area, ice maker was rusted and dirty. We were under the impression breakfast was included but were told it was actually $15 per person per day. We asked hotel staff about this and were told it was an Expedia issue. We contacted Expedia and were told it was a hotel issue. Expedia & the hotel did nothing. My husband was eating a donut (purchased elsewhere) in the lobby and a hotel worker ran over asking for his room number so they could charge us $15 for breakfast! This happened to multiple guests.No checkout receipt given.
6
Luisa
24 jun 2025
·
Se alojó 1 noche
They gave us a room in the 2nd floor but elevator isn't working and I was carrying my tall 3 year old daughter that was sleeping on my arms while also carrying 2 suitcases and 1 backpack. Receptionist didn't offer help or anything... just told us where the stairs were. Fine. It happens... but when we got to the room I see pubic hairs on the bathroom floor. Gross. I'm too tired to carry everything down again and ask for another room... there's also a spoiled orange in the fridge haha. I always had good experiences in this hotel chain.
They gave us a room in the 2nd floor but elevator isn't working and I was carrying my tall 3 year old daughter that was sleeping on my arms while also carrying 2 suitcases and 1 backpack. Receptionist didn't offer help or anything... just told us where the stairs were. Fine. It happens... but when we got to the room I see pubic hairs on the bathroom floor. Gross. I'm too tired to carry everything down again and ask for another room... there's also a spoiled orange in the fridge haha. I always had good experiences in this hotel chain.
6
Pamela
6 ago 2025
·
Se alojó 5 noches
We had to deal with ants for 3 of the 5 days we stayed even after we mentioned it to the front desk twice and the cleaning crew multiple times by the 3rd day they finally came in and sprayed the entire room for ants. We also had asked the cleaning staff to replace the towels and things after the third day. They just changed the trash bags and added a few more towels. It didn’t take the old ones with them as they were still hanging in the bathroom door. We originally got double billed but I got that fixed after I reviewed my credit card acct and notified it. Had three different people tell me where the ice maker was one said third floor another said one was near the pool entrance then another said go ask the front desk. She said they usually keep some in the freezers in the vending room. However she was kind enough to get a bag full out of the kitchen area. If you stay in a suite make sure it has ac in both areas as the it suite had one pull out couch and one king bed. Only the king bedroom had the ac so the front area got quite warm. Until they finally sprayed for the ants we were having to keep out trash inside the microwave because nothing was safe even in the bathroom and the coffee area. They never changed out the two glasses that was left by the sink. At $229 plus taxes per night it should have been a lot better.
We had to deal with ants for 3 of the 5 days we stayed even after we mentioned it to the front desk twice and the cleaning crew multiple times by the 3rd day they finally came in and sprayed the entire room for ants. We also had asked the cleaning staff to replace the towels and things after the third day. They just changed the trash bags and added a few more towels. It didn’t take the old ones with them as they were still hanging in the bathroom door. We originally got double billed but I got that fixed after I reviewed my credit card acct and notified it. Had three different people tell me where the ice maker was one said third floor another said one was near the pool entrance then another said go ask the front desk. She said they usually keep some in the freezers in the vending room. However she was kind enough to get a bag full out of the kitchen area. If you stay in a suite make sure it has ac in both areas as the it suite had one pull out couch and one king bed. Only the king bedroom had the ac so the front area got quite warm. Until they finally sprayed for the ants we were having to keep out trash inside the microwave because nothing was safe even in the bathroom and the coffee area. They never changed out the two glasses that was left by the sink. At $229 plus taxes per night it should have been a lot better.
4
Sonia
21 mar 2025
·
Se alojó 2 noches
The bathtub was dirty. The bathtub would not drain. No house keeping. I had to call several times to get towels
The bathtub was dirty. The bathtub would not drain. No house keeping. I had to call several times to get towels
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son anticuadas, con paredes finas o huecos en las puertas, problemas de mantenimiento (duchas débiles, accesorios sueltos, aire acondicionado defectuoso) y muebles desgastados; la fiabilidad del Wi-Fi varía. Algunas suites son espaciosas y las camas pueden ser cómodas.
Reseñas de huéspedes relacionadas
4
Justin
17 sept 2025
·
Se alojó 1 noche
Most uncomfortable bed I've slept in at a hotel. Woke up with pain in my hips and back. First room i was put in, the curtain would not draw completely and the patio door had a gap when closed. Bright spot was the original woman who checked me in. The following two trips to the front door the room and then wifi password there was only a gentleman at the desk. He needs a review and some training. Doesn't know how to talk to customers or manage multiple customers. Hopefully better options in the area for a stay.
Most uncomfortable bed I've slept in at a hotel. Woke up with pain in my hips and back. First room i was put in, the curtain would not draw completely and the patio door had a gap when closed. Bright spot was the original woman who checked me in. The following two trips to the front door the room and then wifi password there was only a gentleman at the desk. He needs a review and some training. Doesn't know how to talk to customers or manage multiple customers. Hopefully better options in the area for a stay.
8
Jin
25 ago 2025
·
Se alojó 1 noche
The room door corner has a large spiderweb, the shower faucet is loose, the showerhead has very low water pressure, and the sink faucet is also loose.
The room door corner has a large spiderweb, the shower faucet is loose, the showerhead has very low water pressure, and the sink faucet is also loose.
6
Janet
18 dic 2024
·
Se alojó 4 noches
This hotel could use some updating. While there are bedside outlets, I was surprised there were no USB ports. Also, while having an in-room coffee station is great, in order to actually use it, I had to move it into the bathroom. On top of that, the coffee pods aren't refilled by housekeeping. When I asked reception for coffee pod refills, they had no idea what I was talking about. There are very few dining options nearby. The facility was clean enough and safe enough, but beyond that, it was pretty basic.
This hotel could use some updating. While there are bedside outlets, I was surprised there were no USB ports. Also, while having an in-room coffee station is great, in order to actually use it, I had to move it into the bathroom. On top of that, the coffee pods aren't refilled by housekeeping. When I asked reception for coffee pod refills, they had no idea what I was talking about. There are very few dining options nearby. The facility was clean enough and safe enough, but beyond that, it was pretty basic.
10
Suzanne
18 sept 2025
·
Se alojó 2 noches
The room was large with a living room bathroom and bedroom. 2 tvs comfortable bed!
The room was large with a living room bathroom and bedroom. 2 tvs comfortable bed!
6
Emily
9 sept 2024
·
Se alojó 1 noche
Check in was easy. Reserved a king room, but was given a room with two queen beds. Room was clean, but sheets on bed were worn and torn. Curtains were also torn. Disappointing for a Hilton.
Check in was easy. Reserved a king room, but was given a room with two queen beds. Room was clean, but sheets on bed were worn and torn. Curtains were also torn. Disappointing for a Hilton.
8
Anthony
28 jul 2025
·
Se alojó 2 noches
Our stay was great aside from the shower head spraying water so hard it was spraying out onto the floor. We were unable to adjust the shower head.
Our stay was great aside from the shower head spraying water so hard it was spraying out onto the floor. We were unable to adjust the shower head.
6
David
10 ago 2025
·
Se alojó 1 noche
Badly understaffed. No one at the front desk while two families waited. We had to find the bartender and ask her to find someone to check us in. Check-in took 20 minutes. We then discovered the air conditioner didn't work. Again, no one at the front desk so it took another 20 minutes for help, at the end of which we were told to wait for "the maintenance engineer." Twenty minutes later the desk clerk came by the room to allow that no help was coming; he moved us across the hall. Total time at the end of a long day: 60 minutes. Comfortable room. Good water pressure. Sad shower head; low and not adjustable. Hard-working staff. We stayed ahead of a 6:00 a.m. flight out of O'Hare. FYI: the hotel is 20+ minutes from O'Hare even with no traffic. That fact that it's just four miles away can be a bit misleading.
Badly understaffed. No one at the front desk while two families waited. We had to find the bartender and ask her to find someone to check us in. Check-in took 20 minutes. We then discovered the air conditioner didn't work. Again, no one at the front desk so it took another 20 minutes for help, at the end of which we were told to wait for "the maintenance engineer." Twenty minutes later the desk clerk came by the room to allow that no help was coming; he moved us across the hall. Total time at the end of a long day: 60 minutes. Comfortable room. Good water pressure. Sad shower head; low and not adjustable. Hard-working staff. We stayed ahead of a 6:00 a.m. flight out of O'Hare. FYI: the hotel is 20+ minutes from O'Hare even with no traffic. That fact that it's just four miles away can be a bit misleading.
4
Justin
26 jul 2025
·
Se alojó 1 noche
Walls are very thing and can hear everything!! By bathroom was used ! My door did not fully lock and had huge gap on the bottom of the door where you could hear everything in the room and out of the room
Walls are very thing and can hear everything!! By bathroom was used ! My door did not fully lock and had huge gap on the bottom of the door where you could hear everything in the room and out of the room
6
Jennifer
19 nov 2025
·
Se alojó 1 noche
Great staff, warm cookie upon check in! Room: meh. It looked like the room hadn't been wiped down in months because there was dust covering the alarm clock and the facial mirror in the bathroom. The shower stall didn't drain so I had to limit my shower before it would overflow. The door was badly water damaged for shower overspray and I can't imagine the mold. I could hear the tv from the room behind the bed at 11pm clear as day so I couldn't sleep. I could hear the radio or alarm in the room on the other side of me at 4:30 am until about 5:15. They weren't loud, so it's not like the people were being rude!
Great staff, warm cookie upon check in! Room: meh. It looked like the room hadn't been wiped down in months because there was dust covering the alarm clock and the facial mirror in the bathroom. The shower stall didn't drain so I had to limit my shower before it would overflow. The door was badly water damaged for shower overspray and I can't imagine the mold. I could hear the tv from the room behind the bed at 11pm clear as day so I couldn't sleep. I could hear the radio or alarm in the room on the other side of me at 4:30 am until about 5:15. They weren't loud, so it's not like the people were being rude!
8
Ana
28 feb 2025
·
Se alojó 1 noche
Internet didn't work
Internet didn't work
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Servicio
El personal es descrito frecuentemente como amable, pero la falta de personal y la capacidad de respuesta de la recepción son problemas recurrentes, lo que provoca registros lentos, mala comunicación y solicitudes sin resolver. Informes aislados citan interacciones groseras y facturación o asignación de habitaciones mal gestionadas.
Reseñas de huéspedes relacionadas
10
Abdul
16 ago 2025
·
Se alojó 1 noche
Reception person was great.
Reception person was great.
4
Amanda
17 feb 2025
·
Se alojó 1 noche
The check-in process took abnormally long. The young woman working the front desk, seemed like she didn't exactly know what she was doing majority of the time and was just winging it. Also, she had a pretty noticeable snobbish attitude. The price was different compared to when I booked it online, through Expedia. When the issue came up with the payment/price difference, it was unexpected. So, I needed to do 1/2 payment on my CC and 1/2 in cash. However, that was another issue because they don't accept cash NOR do they have an ATM. I also requested to not be placed on the ground floor and to have a balcony, which I was not accommodated for. I was not satisfied with my stay at all. The only positives I can say is that it was quiet for the 1 night I chose to stay, the bed was very comfortable and the room was clean.
The check-in process took abnormally long. The young woman working the front desk, seemed like she didn't exactly know what she was doing majority of the time and was just winging it. Also, she had a pretty noticeable snobbish attitude. The price was different compared to when I booked it online, through Expedia. When the issue came up with the payment/price difference, it was unexpected. So, I needed to do 1/2 payment on my CC and 1/2 in cash. However, that was another issue because they don't accept cash NOR do they have an ATM. I also requested to not be placed on the ground floor and to have a balcony, which I was not accommodated for. I was not satisfied with my stay at all. The only positives I can say is that it was quiet for the 1 night I chose to stay, the bed was very comfortable and the room was clean.
10
Alyssa
17 nov 2025
·
Se alojó 2 noches
Clean room, very friendly staff.
Clean room, very friendly staff.
4
Chanel
21 abr 2025
·
Se alojó 3 noches
I just stayed here and the hotel was ok just a little old but the staff is extremely rude especially Todd. He was banging on my door at 3 in the morning screaming “open up or next is will be the police” once I cracked the door to see what he was talking about he tried to walk in my room as I stood in front the door and said can i help you he said the next know will be the police, I asked what the issue was he said that I need to shut up Im disturbing the other guest. I asked him to be respectful in how he was speaking to me and please dont try to enter the room forcefully and he said you know what your out of here and we and asked the front desk could they tell us to leave and call the police. I then called the front desk and asked what was going on they said there has been complaints and when Todd came to the room no one answered. I told them I did answer thats why imm calling now and the front desk guy said well the police are going to handle it from here. I understand someone letting me know Im too loud however there is a professional way to go about things and him banging on my door and trying to forcefully enter at 3am is the way to go, a phone call would have been the correct method, or sending someone who didnt smell like alcohol and cigarettes.
I just stayed here and the hotel was ok just a little old but the staff is extremely rude especially Todd. He was banging on my door at 3 in the morning screaming “open up or next is will be the police” once I cracked the door to see what he was talking about he tried to walk in my room as I stood in front the door and said can i help you he said the next know will be the police, I asked what the issue was he said that I need to shut up Im disturbing the other guest. I asked him to be respectful in how he was speaking to me and please dont try to enter the room forcefully and he said you know what your out of here and we and asked the front desk could they tell us to leave and call the police. I then called the front desk and asked what was going on they said there has been complaints and when Todd came to the room no one answered. I told them I did answer thats why imm calling now and the front desk guy said well the police are going to handle it from here. I understand someone letting me know Im too loud however there is a professional way to go about things and him banging on my door and trying to forcefully enter at 3am is the way to go, a phone call would have been the correct method, or sending someone who didnt smell like alcohol and cigarettes.
2
Lavoy
13 abr 2025
·
Se alojó 2 noches
My apologies for having to write this review. I have stayed many times a Hilton hotel (Many). But this stay was disappointing. My room had hair all over it. Especially in the bathroom. The carpet was not vacuumed. And the table was just not clean resulting with me having to clean it. I requested my room to be serviced at 1:30PM the lady stated no problem at all. When I returned it was not serviced I will never stay at this Hilton hotel again. Best regards.
My apologies for having to write this review. I have stayed many times a Hilton hotel (Many). But this stay was disappointing. My room had hair all over it. Especially in the bathroom. The carpet was not vacuumed. And the table was just not clean resulting with me having to clean it. I requested my room to be serviced at 1:30PM the lady stated no problem at all. When I returned it was not serviced I will never stay at this Hilton hotel again. Best regards.
6
David
10 ago 2025
·
Se alojó 1 noche
Badly understaffed. No one at the front desk while two families waited. We had to find the bartender and ask her to find someone to check us in. Check-in took 20 minutes. We then discovered the air conditioner didn't work. Again, no one at the front desk so it took another 20 minutes for help, at the end of which we were told to wait for "the maintenance engineer." Twenty minutes later the desk clerk came by the room to allow that no help was coming; he moved us across the hall. Total time at the end of a long day: 60 minutes. Comfortable room. Good water pressure. Sad shower head; low and not adjustable. Hard-working staff. We stayed ahead of a 6:00 a.m. flight out of O'Hare. FYI: the hotel is 20+ minutes from O'Hare even with no traffic. That fact that it's just four miles away can be a bit misleading.
Badly understaffed. No one at the front desk while two families waited. We had to find the bartender and ask her to find someone to check us in. Check-in took 20 minutes. We then discovered the air conditioner didn't work. Again, no one at the front desk so it took another 20 minutes for help, at the end of which we were told to wait for "the maintenance engineer." Twenty minutes later the desk clerk came by the room to allow that no help was coming; he moved us across the hall. Total time at the end of a long day: 60 minutes. Comfortable room. Good water pressure. Sad shower head; low and not adjustable. Hard-working staff. We stayed ahead of a 6:00 a.m. flight out of O'Hare. FYI: the hotel is 20+ minutes from O'Hare even with no traffic. That fact that it's just four miles away can be a bit misleading.
4
briseida
6 ago 2025
·
Se alojó 2 noches
They made me wait more than 1 hour for my check-in and the room they gave was already occupied when I opened the door someone was there...poor organization, terrible service
They made me wait more than 1 hour for my check-in and the room they gave was already occupied when I opened the door someone was there...poor organization, terrible service
6
Vipin
25 ago 2025
·
Se alojó 1 noche
My recent stay was a significant letdown, marred by poor service, misleading amenities, and a general lack of upkeep, which is not what I expect from this brand. The issues began right at check-in. The front desk staff seemed confused and were not very helpful. A major reason we booked this hotel was the advertised airport shuttle. Upon arrival, we were told it wasn't available. We received two conflicting excuses: one staff member told us, "They have the shuttle, but no driver," while another suggested that Hotels.com might have misrepresented the service due to the hotel's proximity to the airport, claiming they had never offered a shuttle. This lack of clear information and accountability was frustrating. Our room was just okay, but needed better cleaning, with dirty corners in the bathroom tub. The AC unit was disruptively loud, and the beds were merely adequate—not the level of comfort expected from this brand. The service issues were clear when we went to the pool. There were no towels, and I had to wait over 15 minutes for anyone to appear at the front desk. When I asked, the staffer was dismissive, saying "they should be at the pool," before spending another 10 minutes searching for them. Overall, the property feels tired and needs a significant upgrade. The one positive note was the delicious warm cookies, but a cookie can't make up for service and facility failures. I would not recommend staying here until major improvements are made.
My recent stay was a significant letdown, marred by poor service, misleading amenities, and a general lack of upkeep, which is not what I expect from this brand. The issues began right at check-in. The front desk staff seemed confused and were not very helpful. A major reason we booked this hotel was the advertised airport shuttle. Upon arrival, we were told it wasn't available. We received two conflicting excuses: one staff member told us, "They have the shuttle, but no driver," while another suggested that Hotels.com might have misrepresented the service due to the hotel's proximity to the airport, claiming they had never offered a shuttle. This lack of clear information and accountability was frustrating. Our room was just okay, but needed better cleaning, with dirty corners in the bathroom tub. The AC unit was disruptively loud, and the beds were merely adequate—not the level of comfort expected from this brand. The service issues were clear when we went to the pool. There were no towels, and I had to wait over 15 minutes for anyone to appear at the front desk. When I asked, the staffer was dismissive, saying "they should be at the pool," before spending another 10 minutes searching for them. Overall, the property feels tired and needs a significant upgrade. The one positive note was the delicious warm cookies, but a cookie can't make up for service and facility failures. I would not recommend staying here until major improvements are made.
8
Brett
10 nov 2025
·
Se alojó 2 noches
Staff was courteous
Staff was courteous
2
JULIO
28 jun 2025
·
Se alojó 2 noches
Aweful service front desk Lady was really bad and never answered the phone I kept calling for about 10 minutes multiple calls and no answer, I called at 2:40 pm to ask for a shower curtain and never arrived and bathroom floor was wet. At 5pm we were walking out I asked the front counter gentleman and the engineer was there and he offer to take the shower curtain right away. Today 6-27-25 the safe had an old passcode and I had followed the directions to set up a pin but seemed it had the old code and my belongings were locked, I called same lady in the front desk took me 7 minutes calling and waiting multiple times until she answered and asked for the safe to be open to remove my belongings, after 90 minutes called again to request the safe to be opened and finally after almost 3 Hours in total they came to open the same. Worst experience ever and terrible service especially need to be calling for a long time for the front desk lady to answer the phone and also phone was old And missing a lot of buttons.
Aweful service front desk Lady was really bad and never answered the phone I kept calling for about 10 minutes multiple calls and no answer, I called at 2:40 pm to ask for a shower curtain and never arrived and bathroom floor was wet. At 5pm we were walking out I asked the front counter gentleman and the engineer was there and he offer to take the shower curtain right away. Today 6-27-25 the safe had an old passcode and I had followed the directions to set up a pin but seemed it had the old code and my belongings were locked, I called same lady in the front desk took me 7 minutes calling and waiting multiple times until she answered and asked for the safe to be open to remove my belongings, after 90 minutes called again to request the safe to be opened and finally after almost 3 Hours in total they came to open the same. Worst experience ever and terrible service especially need to be calling for a long time for the front desk lady to answer the phone and also phone was old And missing a lot of buttons.
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Ubicación
Ubicado en una zona industrial tranquila cerca de O'Hare con fácil acceso a la autopista; hay poco que sea accesible a pie, por lo que un coche es útil. El tiempo de viaje al aeropuerto es de unos 20 minutos con poco tráfico y el aparcamiento es sencillo.
Reseñas de huéspedes relacionadas
8
Donna
18 jul 2023
·
Se alojó 2 noches
We liked the location. We could get to restaurants and other businesses very easily. It was close to the highway. The rooms were clean, and the staff were friendly.
We liked the location. We could get to restaurants and other businesses very easily. It was close to the highway. The rooms were clean, and the staff were friendly.
10
Rayna
10 jul 2025
·
Se alojó 1 noche
The property was clean, staff friendly and a chocolate cookie, warm upon arrival. I was there for 1 night spent most of my time downtown ...There wasn't anything near by, not even a waffle house. You definitely need transportation, your own vehicle preferably.
The property was clean, staff friendly and a chocolate cookie, warm upon arrival. I was there for 1 night spent most of my time downtown ...There wasn't anything near by, not even a waffle house. You definitely need transportation, your own vehicle preferably.
10
Susan
20 mar 2023
·
Se alojó 1 noche
Great price located near OHare. Comfortable beds. Quiet room. Free parking.
Great price located near OHare. Comfortable beds. Quiet room. Free parking.
10
Jeffrey
19 ago 2025
·
Se alojó 4 noches
Booked for safety & reasonable travel to the airport. Surrounding area provided convenient options
Booked for safety & reasonable travel to the airport. Surrounding area provided convenient options
8
Christine
2 mar 2025
·
Se alojó 1 noche
Hotel sits in the middle of an industrial park, pretty isolated. The restaurant that is advertised was not open for lunch, which I was not aware of. The people, however, were great, and the room was nice and clean.
Hotel sits in the middle of an industrial park, pretty isolated. The restaurant that is advertised was not open for lunch, which I was not aware of. The people, however, were great, and the room was nice and clean.
10
Jaydeep
23 jul 2025
·
Se alojó 2 noches
Close to industrial area but still very quiet and good selection of restaurants, but car required.
Close to industrial area but still very quiet and good selection of restaurants, but car required.
10
Tabitha
14 jul 2024
·
Se alojó 3 noches
Wet nice and quiet property.
Wet nice and quiet property.
10
John
8 ago 2023
·
Se alojó 1 noche
Hotel has easy access to major roadways and toll roads.
Hotel has easy access to major roadways and toll roads.
6
David
10 ago 2025
·
Se alojó 1 noche
Badly understaffed. No one at the front desk while two families waited. We had to find the bartender and ask her to find someone to check us in. Check-in took 20 minutes. We then discovered the air conditioner didn't work. Again, no one at the front desk so it took another 20 minutes for help, at the end of which we were told to wait for "the maintenance engineer." Twenty minutes later the desk clerk came by the room to allow that no help was coming; he moved us across the hall. Total time at the end of a long day: 60 minutes. Comfortable room. Good water pressure. Sad shower head; low and not adjustable. Hard-working staff. We stayed ahead of a 6:00 a.m. flight out of O'Hare. FYI: the hotel is 20+ minutes from O'Hare even with no traffic. That fact that it's just four miles away can be a bit misleading.
Badly understaffed. No one at the front desk while two families waited. We had to find the bartender and ask her to find someone to check us in. Check-in took 20 minutes. We then discovered the air conditioner didn't work. Again, no one at the front desk so it took another 20 minutes for help, at the end of which we were told to wait for "the maintenance engineer." Twenty minutes later the desk clerk came by the room to allow that no help was coming; he moved us across the hall. Total time at the end of a long day: 60 minutes. Comfortable room. Good water pressure. Sad shower head; low and not adjustable. Hard-working staff. We stayed ahead of a 6:00 a.m. flight out of O'Hare. FYI: the hotel is 20+ minutes from O'Hare even with no traffic. That fact that it's just four miles away can be a bit misleading.
8
David
9 abr 2025
·
Se alojó 3 noches
We really enjoyed our stay. It wasn't the greatest location for Chicago but for being close to the airport and the arena which was the main reason for our visit it was perfect.
We really enjoyed our stay. It wasn't the greatest location for Chicago but for being close to the airport and the arena which was the main reason for our visit it was perfect.
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Comida
El desayuno no está incluido y a menudo se considera caro o mediocre, con informes de artículos fríos y una relación calidad-precio limitada. El restaurante/bar del hotel tiene un horario limitado, por lo que algunos huéspedes buscaron comida en otros lugares.
Reseñas de huéspedes relacionadas
6
Dave
8 oct 2024
·
Se alojó 2 noches
Good price, but it was a bit dirty. The restaurant is closed Friday and Saturday which seems odd. There’s no food around so you have to order delivery. Breakfast wasn’t too bad.
Good price, but it was a bit dirty. The restaurant is closed Friday and Saturday which seems odd. There’s no food around so you have to order delivery. Breakfast wasn’t too bad.
2
Khin
14 abr 2025
·
Se alojó 1 noche
Charged 18$ for breakfast. It’s not worth. Not even a standard motel…
Charged 18$ for breakfast. It’s not worth. Not even a standard motel…
10
Nicole
1 ago 2025
·
Se alojó 1 noche
Short driving distance to shopping areas. I though the lounge would be open but it was only open for limited hours so we have to find dining elsewhere.
Short driving distance to shopping areas. I though the lounge would be open but it was only open for limited hours so we have to find dining elsewhere.
6
Dijuana
7 jul 2025
·
Se alojó 2 noches
The stay was overall good. I would stay again. However, we were under the assumption that the breakfast would be included in the stay, but was $18 for standard breakfast at another similar hotel chain. This was disappointing for the cost of room. We did have to have the hotel to clean the fridge in the room upon our arrival. But was done expeditiously.
The stay was overall good. I would stay again. However, we were under the assumption that the breakfast would be included in the stay, but was $18 for standard breakfast at another similar hotel chain. This was disappointing for the cost of room. We did have to have the hotel to clean the fridge in the room upon our arrival. But was done expeditiously.
6
Karen
9 may 2024
·
Se alojó 1 noche
The website said that there was dining and a lounge area. However it never mentioned it was only Open Monday through Thursday. We booked this hotel for that reason we were only staying that one evening. It was very inconvenient for us to try to find something after traveling more than 24 hours.
The website said that there was dining and a lounge area. However it never mentioned it was only Open Monday through Thursday. We booked this hotel for that reason we were only staying that one evening. It was very inconvenient for us to try to find something after traveling more than 24 hours.
6
Heather
4 jun 2023
·
Se alojó 1 noche
Nice quiet place to stay, but getting charged for what’s called a “continental breakfast” kind of rubbed me the wrong way. I paid 12.50 for what amounted to a bowl of cereal.
Nice quiet place to stay, but getting charged for what’s called a “continental breakfast” kind of rubbed me the wrong way. I paid 12.50 for what amounted to a bowl of cereal.
4
Danielle
30 may 2025
·
Se alojó 3 noches
We found an old slipper from a previous guest along with lots of dust and dirt under the beds, which tells me it was not cleaned. Housekeeping never made it to our room in the three days we were there, so we had to call down to get clean towels and set our full trash outside our room to be picked up. One day they emptied the trash and didn’t put any new bags in the cans. Only about half the channels worked on the TV (DirectTV). We had a coffee maker in the room but no coffee, and two paper cups with lids that did not fit the cups. Breakfast was $18.95 per person and was not good. I’ve had free hotel breakfast better than this place. Eggs were definitely powdered eggs, sausage was undercooked, oatmeal was horribly mushy. Server never cleared our plates until we left. We will not be back.
We found an old slipper from a previous guest along with lots of dust and dirt under the beds, which tells me it was not cleaned. Housekeeping never made it to our room in the three days we were there, so we had to call down to get clean towels and set our full trash outside our room to be picked up. One day they emptied the trash and didn’t put any new bags in the cans. Only about half the channels worked on the TV (DirectTV). We had a coffee maker in the room but no coffee, and two paper cups with lids that did not fit the cups. Breakfast was $18.95 per person and was not good. I’ve had free hotel breakfast better than this place. Eggs were definitely powdered eggs, sausage was undercooked, oatmeal was horribly mushy. Server never cleared our plates until we left. We will not be back.
4
Sara
2 jun 2024
·
Se alojó 3 noches
#1 - Don't believe the 10/10 reviews on this site! This is not a 4-star hotel! The rooms are in dire need of renovations. Things are beat up and need replaced. In our room: torn curtains, stained sheets with holes, worn out towels, stained wash clothes, the cell & TV reception dropped repeatedly, stained/moldy grout around bathtub, the toilet too low, loose seat, ripped shower curtain, rusted metal door jam in bathroom, dirty/worn carpet with holes in areas, stained ceiling, dirty marks on the walls, cobwebs in bathroom, dirty/stained bathtub, poor water pressure in shower, dirty floor tile, refrigerator interior dirty, window sills dirty & in bad shape, no USB ports, the pool was ice cold & in need of plaster repairs throughout, the walls and bathroom in pool area were in very poor condition and dirty, the rubber flooring around the pool is cracked with holes and dirty, the exterior patio off the pool had overgrown weeds and a dead bird right in the sitting area, ice maker was rusted and dirty. We were under the impression breakfast was included but were told it was actually $15 per person per day. We asked hotel staff about this and were told it was an Expedia issue. We contacted Expedia and were told it was a hotel issue. Expedia & the hotel did nothing. My husband was eating a donut (purchased elsewhere) in the lobby and a hotel worker ran over asking for his room number so they could charge us $15 for breakfast! This happened to multiple guests.No checkout receipt given.
#1 - Don't believe the 10/10 reviews on this site! This is not a 4-star hotel! The rooms are in dire need of renovations. Things are beat up and need replaced. In our room: torn curtains, stained sheets with holes, worn out towels, stained wash clothes, the cell & TV reception dropped repeatedly, stained/moldy grout around bathtub, the toilet too low, loose seat, ripped shower curtain, rusted metal door jam in bathroom, dirty/worn carpet with holes in areas, stained ceiling, dirty marks on the walls, cobwebs in bathroom, dirty/stained bathtub, poor water pressure in shower, dirty floor tile, refrigerator interior dirty, window sills dirty & in bad shape, no USB ports, the pool was ice cold & in need of plaster repairs throughout, the walls and bathroom in pool area were in very poor condition and dirty, the rubber flooring around the pool is cracked with holes and dirty, the exterior patio off the pool had overgrown weeds and a dead bird right in the sitting area, ice maker was rusted and dirty. We were under the impression breakfast was included but were told it was actually $15 per person per day. We asked hotel staff about this and were told it was an Expedia issue. We contacted Expedia and were told it was a hotel issue. Expedia & the hotel did nothing. My husband was eating a donut (purchased elsewhere) in the lobby and a hotel worker ran over asking for his room number so they could charge us $15 for breakfast! This happened to multiple guests.No checkout receipt given.
10
Autumn
2 ago 2025
·
Se alojó 1 noche
Food options were perfect for breakfast in the morning. Nice and fresh and constantly stocked! The beds were fairly comfortable with nice and warm sheets!!
Food options were perfect for breakfast in the morning. Nice and fresh and constantly stocked! The beds were fairly comfortable with nice and warm sheets!!
4
Brian
20 jun 2025
·
Se alojó 2 noches
The cost of Breakfast was ridiculous. $20 for a very mediocre breakfast and is usually included at any other hotel. Old hotel that was poorly remodeled.
The cost of Breakfast was ridiculous. $20 for a very mediocre breakfast and is usually included at any other hotel. Old hotel that was poorly remodeled.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
2
MIGUEL
16 sept 2026
·
Se alojó 3 noches
No se los recomiendo !!! Esta cadena tiene reconocimiento sin embargo este hotel es pésimo!!! No hacen limpieza en habitación, El personal pésima atención y limpieza mal. No lo visten hay más opciones y no es recomendable esta
No se los recomiendo !!! Esta cadena tiene reconocimiento sin embargo este hotel es pésimo!!! No hacen limpieza en habitación, El personal pésima atención y limpieza mal. No lo visten hay más opciones y no es recomendable esta
8
Juan Adrian
13 jul 2026
·
Se alojó 4 noches
Las instalaciones poco deterioradas
Las instalaciones poco deterioradas
10
Malory
29 jun 2026
·
Se alojó 4 noches
Nos cobraron por el desayuno fue lo único que no me gustó porque cuando reservé decía desayuno incluido
Nos cobraron por el desayuno fue lo único que no me gustó porque cuando reservé decía desayuno incluido
4
German
27 may 2026
·
Se alojó 2 noches
El hotel está muy deteriorado, el sistema de llave no funcionó y la recepción tenía que acompañar para abrir la puerta
El hotel está muy deteriorado, el sistema de llave no funcionó y la recepción tenía que acompañar para abrir la puerta
8
Alan
24 may 2026
·
Se alojó 1 noche
Mejor TV
Mejor TV
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 02:00
Antes de la(s) 11:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-24: NO DATA
- 2026-10-25: 110.9097USD
- 2026-10-26: 155.7217USD
- 2026-10-27: 285.67650000000003USD
- 2026-10-28: 285.67650000000003USD
- 2026-10-29: 125.4736USD
- 2026-10-30: 91.86460000000001USD
- 2026-10-31: 88.50370000000001USD
- 2026-11-01: 92.2757122871399USD
- 2026-11-02: 128.53694595413208USD
- 2026-11-03: 106.42850000000001USD
- 2026-11-04: 120.98915205993653USD
- 2026-11-05: NO DATA
- 2026-11-06: 267.9759617141724USD
- 2026-11-07: 717.8237461669922USD
- 2026-11-08: 164.6841USD
- 2026-11-09: 113.67297902832031USD
- 2026-11-10: 144.43155263977053USD
- 2026-11-11: 204.61136908874514USD
- 2026-11-12: 114.2706USD
- 2026-11-13: 104.31167215805054USD
- 2026-11-14: 102.9907605758667USD
- 2026-11-15: 215.3233660232544USD
- 2026-11-16: 221.9966349609375USD
- 2026-11-17: 200.6127446044922USD
- 2026-11-18: 156.48088034820557USD
- 2026-11-19: 135.55630000000002USD
- 2026-11-20: 96.27432822418214USD
- 2026-11-21: 94.95037383499147USD
- 2026-11-22: 89.60105073928834USD
- 2026-11-23: 96.27432822418214USD
- 2026-11-24: 97.46610000000001USD
- 2026-11-25: 91.86460000000001USD
- 2026-11-26: 95.99138990859986USD
- 2026-11-27: 96.99130244598389USD
- 2026-11-28: 96.99130244598389USD
- 2026-11-29: 100.99094404830933USD
- 2026-11-30: 129.98833925476075USD
- 2026-12-01: 105.9904981880188USD
- 2026-12-02: 111.98995631790162USD
- 2026-12-03: 95.99138990859986USD
- 2026-12-04: 96.34580000000001USD
- 2026-12-05: 98.99111897354126USD
- 2026-12-06: 90.99183576889038USD
- 2026-12-07: 106.42850000000001USD
- 2026-12-08: 107.99031471557618USD
- 2026-12-09: 109.99013124313355USD
- 2026-12-10: 94.95037383499147USD
- 2026-12-11: 97.99121498336793USD
- 2026-12-12: 96.27432822418214USD
- 2026-12-13: 92.73128716430665USD
- 2026-12-14: 104.18790000000001USD
- 2026-12-15: 106.98633370590211USD
- 2026-12-16: 106.98633370590211USD
- 2026-12-17: 97.99121498336793USD
- 2026-12-18: 96.27432822418214USD
- 2026-12-19: 94.95037383499147USD
- 2026-12-20: 91.99174830627442USD
- 2026-12-21: 105.30820000000001USD
- 2026-12-22: 93.98157314453125USD
- 2026-12-23: 93.98157314453125USD
- 2026-12-24: 93.98157314453125USD
Este alojamiento no permite realizar el registro de entrada fuera del horario establecido. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 21 años.
Se te pedirá que pagues el siguiente depósito totalmente reembolsable.
Depósito: USD 25.00 por alojamiento, por día
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Se aceptan estancias de larga duración.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo y barreras de seguridad en las ventanas.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Piscina disponible de 07:00 a 23:00.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas).
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Desayuno tipo bufé: 15 USD por persona (precio aproximado)
- Tasa por uso de wifi en las habitaciones: 9.95 USD por día (tarifa sujeta a cambios)
- Wifi en las zonas comunes: 9.95ÿUSD por día (tarifa sujeta a cambios).
- Mascotas: 75 USD por alojamiento, por estancia
- No se cobran tasas por los animales de servicio
- Cargo por registro de salida tardía: 50.00 USD
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Servicio de lavandería
Ascensor
Personal multilingüe
Salas de reuniones
Jardín
Campo de golf (cercano)
Servicios
Ascensor
Personal multilingüe
Salas de reuniones
Servicio de lavandería
Consigna de equipajes
Registros de entrada y salida exprés
Business Center (24-hour)
24-Hour Front Desk
ATM/Banking
Banquet Hall
Computer Station
Conference Space
Coworking Spaces
Fireplace in Lobby
Grocery/Convenience Store
Laundry Facilities
Well-Lit Path to Entrance
Actividades
Jardín
Campo de golf (cercano)
Fitness
Fitness Center (24-hour)
Hiking/Biking (nearby)
Biblioteca
Muebles de exterior
Television in Common Areas
General
Mesas y zona de picnic
Assistive Listening Devices Available
Braille or Raised Signage
Breakfast Available (surcharge)
Shared Microwave
Smoke-Free Property
Snack Bar/Deli
Stair-Free Path to Entrance
Water Dispenser
Wheelchair Accessible (Limited)
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Aparcamiento
Parking (Self) (free)
Internet
WiFi (surcharge)