DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove
116 $US
/nuit
Moyenne pour octobre
Prix pour DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove
Sélectionnez les dates pour voir les prix et les disponibilités
116 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, les prix par nuit s'élèvent en moyenne à 88 $US pendant le mois le moins cher (janvier) et à 186 $US pendant le mois le plus cher (septembre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 88 $US |
| février | 89 $US |
| mars | 110 $US |
| avril | 115 $US |
| mai | 135 $US |
| juin | 138 $US |
| juillet | 136 $US |
| août | 112 $US |
| septembre | 186 $US |
| octobre | 116 $US |
| novembre | 100 $US |
| décembre | 97 $US |
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oct. · 116 $US
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Le plus cher : septembre (env. 186 $US)
Le moins cher : janvier (env. 88 $US)
À propos de cet établissement
Ne ratez pas l'occasion de vous détendre en profitant des nombreuses infrastructures de loisirs à votre disposition et qui incluent une piscine couverte et une salle de fitness ouverte 24 h/24. Parmi les équipements et services offerts par ...
Équipements
Ne ratez pas l'occasion de vous détendre en profitant des nombreuses infrastructures de loisirs à votre disposition et qui incluent une piscine couverte et une salle de fitness ouverte 24 h/24. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet (en supplément), une cheminée dans le hall et une aire de pique-nique.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, un service de départ express et un service de nettoyage à sec / blanchisserie. Si vous devez organiser une réunion à Wood Dale, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 259 mètres carrés et comprenant un espace de conférence et 5 des salles de réunion. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Vous pourrez reprendre des forces à The Garden Cafe ou profiter d'une soirée cocooninggrâce au cet hôtel de un service d'étage (horaires limités). L'hébergement vous invite à rejoindre son bar/salon pour une petite pause bien méritée. Un petit déjeuner buffet est servi en semaine de 06 h 00 à 10 h 00 et le week-end de 07 h 00 à 10 h 00 (en supplément).
Chambres
Les 160 chambres de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et une télévision LCD. L'accès Wi-Fi à Internet (en supplément) vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette de luxe et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un coffre-fort et un bureau, mais aussi un téléphone avec des appels locaux gratuits.
Emplacement
Pratique pour explorer Wood Dale, DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove se situe en périphérie, à moins de 15 minutes en voiture de LEGOLAND® Discovery Center et de Woodfield Mall. Cet hôtel se trouve à 11,1 km de Allstate Arena et à 13,7 km de Rivers Casino.
À proximité
390 Golf Experience(0.9 miles)
Parc aquatique Rainbow Falls(2 miles)
Pirates Cove Childrens Theme Park(2.8 miles)
Ascension Alexian Brothers Medical Center(3 miles)
Stade de hockey Edge Ice Arena(5.8 miles)
Lake Park(6.5 miles)
Allstate Arena(6.9 miles)
Apache Park(6.9 miles)
Exploitation viticole Lynfred Winery(7 miles)
LEGOLAND® Discovery Center(7.2 miles)
Addison Ice Arena(7.2 miles)
Northwest Community Hospital(7.3 miles)
Wolff's Flea Market(7.3 miles)
Arlington Lakes Golf Club(7.4 miles)
Woodfield Mall(7.5 miles)
Aéroport international de Chicago O'Hare (ORD)(11.6 miles)
Aéroport de Chicago Executive (PWK)(19.2 miles)
Aéroport de Dupage (DPA)(22.2 miles)
Aéroport international de Midway (MDW)(34.8 miles)
Blanchisserie
Ascenseur
Personnel multilingue
Salles de réunion
Jardin
Parcours de golf (à proximité)
Emplacement
1200 N Mittel Blvd, Wood Dale, Illinois, États-Unis d’Amérique
390 Golf Experience (0.9 miles)
Parc aquatique Rainbow Falls (2 miles)
Pirates Cove Childrens Theme Park (2.8 miles)
Ascension Alexian Brothers Medical Center (3 miles)
Stade de hockey Edge Ice Arena (5.8 miles)
Lake Park (6.5 miles)
Options de chambre
5
Suite Junior, plusieurs lits, balcon
Détails de la chambre
2 Lits Doubles
et 1 Canapé-Lit
Couchages 5
300 ft²
BalconClimatisationSalon séparéRéfrigérateur
4
Suite Junior, 1 très grand lit et 1 canapé-lit, balcon
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
300 ft²
BalconClimatisationSalon séparéRéfrigérateur
4
Chambre, 2 lits doubles
Détails de la chambre
2 Lits Doubles
Couchages 4
225 ft²
ClimatisationRéfrigérateurSalle de bain privée
6
Chambre, 1 très grand lit, accessible aux personnes à mobilité réduite
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
Balcon ou terrasseClimatisationRéfrigérateurSalle de bain privéePatio
6
Chambre, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
225 ft²
ClimatisationRéfrigérateurSalle de bain privée
4
Chambre, 1 très grand lit, accessible aux personnes à mobilité réduite (Mobility & Hearing)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
ClimatisationRéfrigérateurSalle de bain privée
Avis des voyageurs sur DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove
7.6
Bien
Basé sur 1 068 avis vérifiés
Qui séjourne ici ?
Affaires
37%
Couples
23%
Familles
25%
Groupes
6%
Solo
6%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, les clients décrivent un établissement vieillissant, en pleine rénovation, avec des expériences mitigées. Les points négatifs concernant l'entretien et les équipements sont contrebalancés par des aspects positifs tels qu'un environnement calme dans une zone industrielle, des chambres parfois spacieuses et un personnel accueillant.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, les clients décrivent un établissement vieillissant, en pleine rénovation, avec des expériences mitigées. Les points négatifs concernant l'entretien et les équipements sont contrebalancés par des aspects positifs tels qu'un environnement calme dans une zone industrielle, des chambres parfois spacieuses et un personnel accueillant.
L'entretien ménager et l'hygiène suscitent des plaintes fréquentes : chambres et salles de bains sales, présence occasionnelle de fourmis ou de cafards, bien que certains clients signalent des séjours très propres. Les commentaires sur les installations soulignent une piscine froide ou sale, des pannes occasionnelles d'ascenseur, un service de navette aéroport supprimé et des horaires limités pour le restaurant/bar. Dans l'ensemble, attendez-vous à un séjour simple, axé sur le fonctionnel.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Plusieurs commentaires mentionnent des rénovations en cours et une infrastructure vieillissante, avec des problèmes récurrents liés à la piscine (froide/sale ou fermée), des pannes d'ascenseur et la suppression de la navette aéroport. Les heures d'ouverture du restaurant/bar sur place sont limitées. Le parking est gratuit et facile, ce qui est un avantage.
Avis de voyageur à ce sujet
6
Tom
4 août 2025
·
A séjourné 1 nuit
No food option until after 5:00PM? Hotel was a little run down.
No food option until after 5:00PM? Hotel was a little run down.
4
Freddy
8 nov. 2024
·
A séjourné 1 nuit
We were desapointed that the hotel pool was out of service for no heat. Also the hotel charged me for my stay when I already had paid in advance through. I still can't get help to get refunded for the double charge.
We were desapointed that the hotel pool was out of service for no heat. Also the hotel charged me for my stay when I already had paid in advance through. I still can't get help to get refunded for the double charge.
8
Tiffani
1 nov. 2025
·
A séjourné 2 nuits
Staff was amazing , hotel/rooms were nice, spacious and clean.. but construction in the courtyard was a nuisance.
Staff was amazing , hotel/rooms were nice, spacious and clean.. but construction in the courtyard was a nuisance.
8
John
18 nov. 2025
·
A séjourné 1 nuit
Nice place that is currently under renovation. It's a bit on the older side but was clean and comfortable.
Nice place that is currently under renovation. It's a bit on the older side but was clean and comfortable.
6
Karen
9 mai 2024
·
A séjourné 1 nuit
The website said that there was dining and a lounge area. However it never mentioned it was only Open Monday through Thursday. We booked this hotel for that reason we were only staying that one evening. It was very inconvenient for us to try to find something after traveling more than 24 hours.
The website said that there was dining and a lounge area. However it never mentioned it was only Open Monday through Thursday. We booked this hotel for that reason we were only staying that one evening. It was very inconvenient for us to try to find something after traveling more than 24 hours.
6
Todd
8 août 2024
·
A séjourné 3 nuits
Hotel pretty long for n the tooth. Was promis d airport shuttle but new mgmt go rid of them. Now bus just sits in front of hotel.tubs did not drain well in both rooms I rented
Hotel pretty long for n the tooth. Was promis d airport shuttle but new mgmt go rid of them. Now bus just sits in front of hotel.tubs did not drain well in both rooms I rented
4
Sara
2 juin 2024
·
A séjourné 3 nuits
#1 - Don't believe the 10/10 reviews on this site! This is not a 4-star hotel! The rooms are in dire need of renovations. Things are beat up and need replaced. In our room: torn curtains, stained sheets with holes, worn out towels, stained wash clothes, the cell & TV reception dropped repeatedly, stained/moldy grout around bathtub, the toilet too low, loose seat, ripped shower curtain, rusted metal door jam in bathroom, dirty/worn carpet with holes in areas, stained ceiling, dirty marks on the walls, cobwebs in bathroom, dirty/stained bathtub, poor water pressure in shower, dirty floor tile, refrigerator interior dirty, window sills dirty & in bad shape, no USB ports, the pool was ice cold & in need of plaster repairs throughout, the walls and bathroom in pool area were in very poor condition and dirty, the rubber flooring around the pool is cracked with holes and dirty, the exterior patio off the pool had overgrown weeds and a dead bird right in the sitting area, ice maker was rusted and dirty. We were under the impression breakfast was included but were told it was actually $15 per person per day. We asked hotel staff about this and were told it was an Expedia issue. We contacted Expedia and were told it was a hotel issue. Expedia & the hotel did nothing. My husband was eating a donut (purchased elsewhere) in the lobby and a hotel worker ran over asking for his room number so they could charge us $15 for breakfast! This happened to multiple guests.No checkout receipt given.
#1 - Don't believe the 10/10 reviews on this site! This is not a 4-star hotel! The rooms are in dire need of renovations. Things are beat up and need replaced. In our room: torn curtains, stained sheets with holes, worn out towels, stained wash clothes, the cell & TV reception dropped repeatedly, stained/moldy grout around bathtub, the toilet too low, loose seat, ripped shower curtain, rusted metal door jam in bathroom, dirty/worn carpet with holes in areas, stained ceiling, dirty marks on the walls, cobwebs in bathroom, dirty/stained bathtub, poor water pressure in shower, dirty floor tile, refrigerator interior dirty, window sills dirty & in bad shape, no USB ports, the pool was ice cold & in need of plaster repairs throughout, the walls and bathroom in pool area were in very poor condition and dirty, the rubber flooring around the pool is cracked with holes and dirty, the exterior patio off the pool had overgrown weeds and a dead bird right in the sitting area, ice maker was rusted and dirty. We were under the impression breakfast was included but were told it was actually $15 per person per day. We asked hotel staff about this and were told it was an Expedia issue. We contacted Expedia and were told it was a hotel issue. Expedia & the hotel did nothing. My husband was eating a donut (purchased elsewhere) in the lobby and a hotel worker ran over asking for his room number so they could charge us $15 for breakfast! This happened to multiple guests.No checkout receipt given.
6
Luisa
24 juin 2025
·
A séjourné 1 nuit
They gave us a room in the 2nd floor but elevator isn't working and I was carrying my tall 3 year old daughter that was sleeping on my arms while also carrying 2 suitcases and 1 backpack. Receptionist didn't offer help or anything... just told us where the stairs were. Fine. It happens... but when we got to the room I see pubic hairs on the bathroom floor. Gross. I'm too tired to carry everything down again and ask for another room... there's also a spoiled orange in the fridge haha. I always had good experiences in this hotel chain.
They gave us a room in the 2nd floor but elevator isn't working and I was carrying my tall 3 year old daughter that was sleeping on my arms while also carrying 2 suitcases and 1 backpack. Receptionist didn't offer help or anything... just told us where the stairs were. Fine. It happens... but when we got to the room I see pubic hairs on the bathroom floor. Gross. I'm too tired to carry everything down again and ask for another room... there's also a spoiled orange in the fridge haha. I always had good experiences in this hotel chain.
6
Vipin
25 août 2025
·
A séjourné 1 nuit
My recent stay was a significant letdown, marred by poor service, misleading amenities, and a general lack of upkeep, which is not what I expect from this brand. The issues began right at check-in. The front desk staff seemed confused and were not very helpful. A major reason we booked this hotel was the advertised airport shuttle. Upon arrival, we were told it wasn't available. We received two conflicting excuses: one staff member told us, "They have the shuttle, but no driver," while another suggested that Hotels.com might have misrepresented the service due to the hotel's proximity to the airport, claiming they had never offered a shuttle. This lack of clear information and accountability was frustrating. Our room was just okay, but needed better cleaning, with dirty corners in the bathroom tub. The AC unit was disruptively loud, and the beds were merely adequate—not the level of comfort expected from this brand. The service issues were clear when we went to the pool. There were no towels, and I had to wait over 15 minutes for anyone to appear at the front desk. When I asked, the staffer was dismissive, saying "they should be at the pool," before spending another 10 minutes searching for them. Overall, the property feels tired and needs a significant upgrade. The one positive note was the delicious warm cookies, but a cookie can't make up for service and facility failures. I would not recommend staying here until major improvements are made.
My recent stay was a significant letdown, marred by poor service, misleading amenities, and a general lack of upkeep, which is not what I expect from this brand. The issues began right at check-in. The front desk staff seemed confused and were not very helpful. A major reason we booked this hotel was the advertised airport shuttle. Upon arrival, we were told it wasn't available. We received two conflicting excuses: one staff member told us, "They have the shuttle, but no driver," while another suggested that Hotels.com might have misrepresented the service due to the hotel's proximity to the airport, claiming they had never offered a shuttle. This lack of clear information and accountability was frustrating. Our room was just okay, but needed better cleaning, with dirty corners in the bathroom tub. The AC unit was disruptively loud, and the beds were merely adequate—not the level of comfort expected from this brand. The service issues were clear when we went to the pool. There were no towels, and I had to wait over 15 minutes for anyone to appear at the front desk. When I asked, the staffer was dismissive, saying "they should be at the pool," before spending another 10 minutes searching for them. Overall, the property feels tired and needs a significant upgrade. The one positive note was the delicious warm cookies, but a cookie can't make up for service and facility failures. I would not recommend staying here until major improvements are made.
6
Breanna
2 sept. 2025
·
A séjourné 3 nuits
Parking free and easy
Parking free and easy
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est inconstante : beaucoup signalent des chambres et des salles de bains poussiéreuses ou sales, des éléments tachés et des problèmes de parasites (en particulier des fourmis). L'entretien ménager oublie ou saute souvent son service. D'autres ont trouvé les chambres très propres.
Avis de voyageur à ce sujet
2
Brendan
5 août 2025
·
A séjourné 1 nuit
My room was infested with ants. The manager was the worst I have ever experienced. She should be fired.
My room was infested with ants. The manager was the worst I have ever experienced. She should be fired.
2
Lin
21 juil. 2025
·
A séjourné 1 nuit
DoubleTree Elk Grove is one of the worst hotel stays I’ve had. I’m not usually picky, but the room was clearly not cleaned properly—dust was everywhere, and there was visible hair in the shower even though I hadn’t used it. I tried calling the front desk and got no answer, so I had to go downstairs in person to report the issue, which was very inconvenient. On top of that, the layout of the hotel is odd—if you have luggage, be prepared to walk a long distance from the elevator to your room. What made the experience worse was the $50 late checkout fee. I had asked for a 12:00 PM checkout and left around 12:30 PM, but was still charged. They said “no matter how late you are, even a minute, it’s $50”—which feels excessive and rigid, especially when housekeeping wasn’t even nearby. Really disappointing experience, especially for a well-known hotel brand.
DoubleTree Elk Grove is one of the worst hotel stays I’ve had. I’m not usually picky, but the room was clearly not cleaned properly—dust was everywhere, and there was visible hair in the shower even though I hadn’t used it. I tried calling the front desk and got no answer, so I had to go downstairs in person to report the issue, which was very inconvenient. On top of that, the layout of the hotel is odd—if you have luggage, be prepared to walk a long distance from the elevator to your room. What made the experience worse was the $50 late checkout fee. I had asked for a 12:00 PM checkout and left around 12:30 PM, but was still charged. They said “no matter how late you are, even a minute, it’s $50”—which feels excessive and rigid, especially when housekeeping wasn’t even nearby. Really disappointing experience, especially for a well-known hotel brand.
2
Aaron
20 juil. 2025
·
A séjourné 1 nuit
Room was super dirty. No towels or toilet paper. Smelled like sewage.
Room was super dirty. No towels or toilet paper. Smelled like sewage.
2
Dana
12 nov. 2025
·
A séjourné 4 nuits
Dirty bathroom, guest services never delivered requested towels for three days. The elevator broke down during our stay and there was no complimentary breakfast. There also wasn’t a microwave in our room and when we found one in the unfinished lobby, it was not clean. There was water damage in the bathroom, and the tv only had the basic options. Not even a smart tv for entertainment. Beware if you have a low car, the entrance has a big dip which is a negative indicator for someone with a low profile car. Lastly, the lounge chair in the room had a huge stain on the arm rest and the air conditioner/ heating and cooling unit made a lot of noise so sleep was not good
Dirty bathroom, guest services never delivered requested towels for three days. The elevator broke down during our stay and there was no complimentary breakfast. There also wasn’t a microwave in our room and when we found one in the unfinished lobby, it was not clean. There was water damage in the bathroom, and the tv only had the basic options. Not even a smart tv for entertainment. Beware if you have a low car, the entrance has a big dip which is a negative indicator for someone with a low profile car. Lastly, the lounge chair in the room had a huge stain on the arm rest and the air conditioner/ heating and cooling unit made a lot of noise so sleep was not good
2
Latonya
14 oct. 2025
·
A séjourné 2 nuits
My room was nice I got there had a long work week so I wanted to get away from the kids a few day. I got there got comfortable got up to use the restroom turned on the lights in the bathroom and 3 roaches crawling on my throngs on the counter and the mirror. After that I had to sleep with all the lights on because I was too scared to turn them off after that because the roaches who have started running around again. I frequent this best western and it was shocking to me to see this. So I came to rest and still couldn’t rest well a wasted trip and money. I wish I could add a photo but by the time I got my phone to take a picture they ran into cracks.
My room was nice I got there had a long work week so I wanted to get away from the kids a few day. I got there got comfortable got up to use the restroom turned on the lights in the bathroom and 3 roaches crawling on my throngs on the counter and the mirror. After that I had to sleep with all the lights on because I was too scared to turn them off after that because the roaches who have started running around again. I frequent this best western and it was shocking to me to see this. So I came to rest and still couldn’t rest well a wasted trip and money. I wish I could add a photo but by the time I got my phone to take a picture they ran into cracks.
2
Saunak
12 nov. 2025
·
A séjourné 1 nuit
The room is dirty, there was bug poop under the bathroom sink, the carpet by bathroom was wet before I even entered the room, weird smell in the room. Would not recommend.
The room is dirty, there was bug poop under the bathroom sink, the carpet by bathroom was wet before I even entered the room, weird smell in the room. Would not recommend.
4
Sara
2 juin 2024
·
A séjourné 3 nuits
#1 - Don't believe the 10/10 reviews on this site! This is not a 4-star hotel! The rooms are in dire need of renovations. Things are beat up and need replaced. In our room: torn curtains, stained sheets with holes, worn out towels, stained wash clothes, the cell & TV reception dropped repeatedly, stained/moldy grout around bathtub, the toilet too low, loose seat, ripped shower curtain, rusted metal door jam in bathroom, dirty/worn carpet with holes in areas, stained ceiling, dirty marks on the walls, cobwebs in bathroom, dirty/stained bathtub, poor water pressure in shower, dirty floor tile, refrigerator interior dirty, window sills dirty & in bad shape, no USB ports, the pool was ice cold & in need of plaster repairs throughout, the walls and bathroom in pool area were in very poor condition and dirty, the rubber flooring around the pool is cracked with holes and dirty, the exterior patio off the pool had overgrown weeds and a dead bird right in the sitting area, ice maker was rusted and dirty. We were under the impression breakfast was included but were told it was actually $15 per person per day. We asked hotel staff about this and were told it was an Expedia issue. We contacted Expedia and were told it was a hotel issue. Expedia & the hotel did nothing. My husband was eating a donut (purchased elsewhere) in the lobby and a hotel worker ran over asking for his room number so they could charge us $15 for breakfast! This happened to multiple guests.No checkout receipt given.
#1 - Don't believe the 10/10 reviews on this site! This is not a 4-star hotel! The rooms are in dire need of renovations. Things are beat up and need replaced. In our room: torn curtains, stained sheets with holes, worn out towels, stained wash clothes, the cell & TV reception dropped repeatedly, stained/moldy grout around bathtub, the toilet too low, loose seat, ripped shower curtain, rusted metal door jam in bathroom, dirty/worn carpet with holes in areas, stained ceiling, dirty marks on the walls, cobwebs in bathroom, dirty/stained bathtub, poor water pressure in shower, dirty floor tile, refrigerator interior dirty, window sills dirty & in bad shape, no USB ports, the pool was ice cold & in need of plaster repairs throughout, the walls and bathroom in pool area were in very poor condition and dirty, the rubber flooring around the pool is cracked with holes and dirty, the exterior patio off the pool had overgrown weeds and a dead bird right in the sitting area, ice maker was rusted and dirty. We were under the impression breakfast was included but were told it was actually $15 per person per day. We asked hotel staff about this and were told it was an Expedia issue. We contacted Expedia and were told it was a hotel issue. Expedia & the hotel did nothing. My husband was eating a donut (purchased elsewhere) in the lobby and a hotel worker ran over asking for his room number so they could charge us $15 for breakfast! This happened to multiple guests.No checkout receipt given.
6
Luisa
24 juin 2025
·
A séjourné 1 nuit
They gave us a room in the 2nd floor but elevator isn't working and I was carrying my tall 3 year old daughter that was sleeping on my arms while also carrying 2 suitcases and 1 backpack. Receptionist didn't offer help or anything... just told us where the stairs were. Fine. It happens... but when we got to the room I see pubic hairs on the bathroom floor. Gross. I'm too tired to carry everything down again and ask for another room... there's also a spoiled orange in the fridge haha. I always had good experiences in this hotel chain.
They gave us a room in the 2nd floor but elevator isn't working and I was carrying my tall 3 year old daughter that was sleeping on my arms while also carrying 2 suitcases and 1 backpack. Receptionist didn't offer help or anything... just told us where the stairs were. Fine. It happens... but when we got to the room I see pubic hairs on the bathroom floor. Gross. I'm too tired to carry everything down again and ask for another room... there's also a spoiled orange in the fridge haha. I always had good experiences in this hotel chain.
6
Pamela
6 août 2025
·
A séjourné 5 nuits
We had to deal with ants for 3 of the 5 days we stayed even after we mentioned it to the front desk twice and the cleaning crew multiple times by the 3rd day they finally came in and sprayed the entire room for ants. We also had asked the cleaning staff to replace the towels and things after the third day. They just changed the trash bags and added a few more towels. It didn’t take the old ones with them as they were still hanging in the bathroom door. We originally got double billed but I got that fixed after I reviewed my credit card acct and notified it. Had three different people tell me where the ice maker was one said third floor another said one was near the pool entrance then another said go ask the front desk. She said they usually keep some in the freezers in the vending room. However she was kind enough to get a bag full out of the kitchen area. If you stay in a suite make sure it has ac in both areas as the it suite had one pull out couch and one king bed. Only the king bedroom had the ac so the front area got quite warm. Until they finally sprayed for the ants we were having to keep out trash inside the microwave because nothing was safe even in the bathroom and the coffee area. They never changed out the two glasses that was left by the sink. At $229 plus taxes per night it should have been a lot better.
We had to deal with ants for 3 of the 5 days we stayed even after we mentioned it to the front desk twice and the cleaning crew multiple times by the 3rd day they finally came in and sprayed the entire room for ants. We also had asked the cleaning staff to replace the towels and things after the third day. They just changed the trash bags and added a few more towels. It didn’t take the old ones with them as they were still hanging in the bathroom door. We originally got double billed but I got that fixed after I reviewed my credit card acct and notified it. Had three different people tell me where the ice maker was one said third floor another said one was near the pool entrance then another said go ask the front desk. She said they usually keep some in the freezers in the vending room. However she was kind enough to get a bag full out of the kitchen area. If you stay in a suite make sure it has ac in both areas as the it suite had one pull out couch and one king bed. Only the king bedroom had the ac so the front area got quite warm. Until they finally sprayed for the ants we were having to keep out trash inside the microwave because nothing was safe even in the bathroom and the coffee area. They never changed out the two glasses that was left by the sink. At $229 plus taxes per night it should have been a lot better.
4
Sonia
21 mars 2025
·
A séjourné 2 nuits
The bathtub was dirty. The bathtub would not drain. No house keeping. I had to call several times to get towels
The bathtub was dirty. The bathtub would not drain. No house keeping. I had to call several times to get towels
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont datées avec des murs fins ou des interstices dans les portes, des problèmes d'entretien (douches faibles, appareils desserrés, climatisation défectueuse) et des meubles usés ; la fiabilité du Wi-Fi varie. Certaines suites sont spacieuses et les lits peuvent être confortables.
Avis de voyageur à ce sujet
4
Justin
17 sept. 2025
·
A séjourné 1 nuit
Most uncomfortable bed I've slept in at a hotel. Woke up with pain in my hips and back. First room i was put in, the curtain would not draw completely and the patio door had a gap when closed. Bright spot was the original woman who checked me in. The following two trips to the front door the room and then wifi password there was only a gentleman at the desk. He needs a review and some training. Doesn't know how to talk to customers or manage multiple customers. Hopefully better options in the area for a stay.
Most uncomfortable bed I've slept in at a hotel. Woke up with pain in my hips and back. First room i was put in, the curtain would not draw completely and the patio door had a gap when closed. Bright spot was the original woman who checked me in. The following two trips to the front door the room and then wifi password there was only a gentleman at the desk. He needs a review and some training. Doesn't know how to talk to customers or manage multiple customers. Hopefully better options in the area for a stay.
8
Jin
25 août 2025
·
A séjourné 1 nuit
The room door corner has a large spiderweb, the shower faucet is loose, the showerhead has very low water pressure, and the sink faucet is also loose.
The room door corner has a large spiderweb, the shower faucet is loose, the showerhead has very low water pressure, and the sink faucet is also loose.
6
Janet
18 déc. 2024
·
A séjourné 4 nuits
This hotel could use some updating. While there are bedside outlets, I was surprised there were no USB ports. Also, while having an in-room coffee station is great, in order to actually use it, I had to move it into the bathroom. On top of that, the coffee pods aren't refilled by housekeeping. When I asked reception for coffee pod refills, they had no idea what I was talking about. There are very few dining options nearby. The facility was clean enough and safe enough, but beyond that, it was pretty basic.
This hotel could use some updating. While there are bedside outlets, I was surprised there were no USB ports. Also, while having an in-room coffee station is great, in order to actually use it, I had to move it into the bathroom. On top of that, the coffee pods aren't refilled by housekeeping. When I asked reception for coffee pod refills, they had no idea what I was talking about. There are very few dining options nearby. The facility was clean enough and safe enough, but beyond that, it was pretty basic.
10
Suzanne
18 sept. 2025
·
A séjourné 2 nuits
The room was large with a living room bathroom and bedroom. 2 tvs comfortable bed!
The room was large with a living room bathroom and bedroom. 2 tvs comfortable bed!
6
Emily
9 sept. 2024
·
A séjourné 1 nuit
Check in was easy. Reserved a king room, but was given a room with two queen beds. Room was clean, but sheets on bed were worn and torn. Curtains were also torn. Disappointing for a Hilton.
Check in was easy. Reserved a king room, but was given a room with two queen beds. Room was clean, but sheets on bed were worn and torn. Curtains were also torn. Disappointing for a Hilton.
8
Anthony
28 juil. 2025
·
A séjourné 2 nuits
Our stay was great aside from the shower head spraying water so hard it was spraying out onto the floor. We were unable to adjust the shower head.
Our stay was great aside from the shower head spraying water so hard it was spraying out onto the floor. We were unable to adjust the shower head.
6
David
10 août 2025
·
A séjourné 1 nuit
Badly understaffed. No one at the front desk while two families waited. We had to find the bartender and ask her to find someone to check us in. Check-in took 20 minutes. We then discovered the air conditioner didn't work. Again, no one at the front desk so it took another 20 minutes for help, at the end of which we were told to wait for "the maintenance engineer." Twenty minutes later the desk clerk came by the room to allow that no help was coming; he moved us across the hall. Total time at the end of a long day: 60 minutes. Comfortable room. Good water pressure. Sad shower head; low and not adjustable. Hard-working staff. We stayed ahead of a 6:00 a.m. flight out of O'Hare. FYI: the hotel is 20+ minutes from O'Hare even with no traffic. That fact that it's just four miles away can be a bit misleading.
Badly understaffed. No one at the front desk while two families waited. We had to find the bartender and ask her to find someone to check us in. Check-in took 20 minutes. We then discovered the air conditioner didn't work. Again, no one at the front desk so it took another 20 minutes for help, at the end of which we were told to wait for "the maintenance engineer." Twenty minutes later the desk clerk came by the room to allow that no help was coming; he moved us across the hall. Total time at the end of a long day: 60 minutes. Comfortable room. Good water pressure. Sad shower head; low and not adjustable. Hard-working staff. We stayed ahead of a 6:00 a.m. flight out of O'Hare. FYI: the hotel is 20+ minutes from O'Hare even with no traffic. That fact that it's just four miles away can be a bit misleading.
4
Justin
26 juil. 2025
·
A séjourné 1 nuit
Walls are very thing and can hear everything!! By bathroom was used ! My door did not fully lock and had huge gap on the bottom of the door where you could hear everything in the room and out of the room
Walls are very thing and can hear everything!! By bathroom was used ! My door did not fully lock and had huge gap on the bottom of the door where you could hear everything in the room and out of the room
6
Jennifer
19 nov. 2025
·
A séjourné 1 nuit
Great staff, warm cookie upon check in! Room: meh. It looked like the room hadn't been wiped down in months because there was dust covering the alarm clock and the facial mirror in the bathroom. The shower stall didn't drain so I had to limit my shower before it would overflow. The door was badly water damaged for shower overspray and I can't imagine the mold. I could hear the tv from the room behind the bed at 11pm clear as day so I couldn't sleep. I could hear the radio or alarm in the room on the other side of me at 4:30 am until about 5:15. They weren't loud, so it's not like the people were being rude!
Great staff, warm cookie upon check in! Room: meh. It looked like the room hadn't been wiped down in months because there was dust covering the alarm clock and the facial mirror in the bathroom. The shower stall didn't drain so I had to limit my shower before it would overflow. The door was badly water damaged for shower overspray and I can't imagine the mold. I could hear the tv from the room behind the bed at 11pm clear as day so I couldn't sleep. I could hear the radio or alarm in the room on the other side of me at 4:30 am until about 5:15. They weren't loud, so it's not like the people were being rude!
8
Ana
28 févr. 2025
·
A séjourné 1 nuit
Internet didn't work
Internet didn't work
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment décrit comme aimable, mais le manque de personnel et la réactivité de la réception sont des problèmes récurrents, entraînant des enregistrements lents, une mauvaise communication et des demandes non résolues. Des cas isolés font état d'interactions impolies ou de problèmes de facturation ou d'attribution de chambres.
Avis de voyageur à ce sujet
10
Abdul
16 août 2025
·
A séjourné 1 nuit
Reception person was great.
Reception person was great.
4
Amanda
17 févr. 2025
·
A séjourné 1 nuit
The check-in process took abnormally long. The young woman working the front desk, seemed like she didn't exactly know what she was doing majority of the time and was just winging it. Also, she had a pretty noticeable snobbish attitude. The price was different compared to when I booked it online, through Expedia. When the issue came up with the payment/price difference, it was unexpected. So, I needed to do 1/2 payment on my CC and 1/2 in cash. However, that was another issue because they don't accept cash NOR do they have an ATM. I also requested to not be placed on the ground floor and to have a balcony, which I was not accommodated for. I was not satisfied with my stay at all. The only positives I can say is that it was quiet for the 1 night I chose to stay, the bed was very comfortable and the room was clean.
The check-in process took abnormally long. The young woman working the front desk, seemed like she didn't exactly know what she was doing majority of the time and was just winging it. Also, she had a pretty noticeable snobbish attitude. The price was different compared to when I booked it online, through Expedia. When the issue came up with the payment/price difference, it was unexpected. So, I needed to do 1/2 payment on my CC and 1/2 in cash. However, that was another issue because they don't accept cash NOR do they have an ATM. I also requested to not be placed on the ground floor and to have a balcony, which I was not accommodated for. I was not satisfied with my stay at all. The only positives I can say is that it was quiet for the 1 night I chose to stay, the bed was very comfortable and the room was clean.
10
Alyssa
17 nov. 2025
·
A séjourné 2 nuits
Clean room, very friendly staff.
Clean room, very friendly staff.
4
Chanel
21 avr. 2025
·
A séjourné 3 nuits
I just stayed here and the hotel was ok just a little old but the staff is extremely rude especially Todd. He was banging on my door at 3 in the morning screaming “open up or next is will be the police” once I cracked the door to see what he was talking about he tried to walk in my room as I stood in front the door and said can i help you he said the next know will be the police, I asked what the issue was he said that I need to shut up Im disturbing the other guest. I asked him to be respectful in how he was speaking to me and please dont try to enter the room forcefully and he said you know what your out of here and we and asked the front desk could they tell us to leave and call the police. I then called the front desk and asked what was going on they said there has been complaints and when Todd came to the room no one answered. I told them I did answer thats why imm calling now and the front desk guy said well the police are going to handle it from here. I understand someone letting me know Im too loud however there is a professional way to go about things and him banging on my door and trying to forcefully enter at 3am is the way to go, a phone call would have been the correct method, or sending someone who didnt smell like alcohol and cigarettes.
I just stayed here and the hotel was ok just a little old but the staff is extremely rude especially Todd. He was banging on my door at 3 in the morning screaming “open up or next is will be the police” once I cracked the door to see what he was talking about he tried to walk in my room as I stood in front the door and said can i help you he said the next know will be the police, I asked what the issue was he said that I need to shut up Im disturbing the other guest. I asked him to be respectful in how he was speaking to me and please dont try to enter the room forcefully and he said you know what your out of here and we and asked the front desk could they tell us to leave and call the police. I then called the front desk and asked what was going on they said there has been complaints and when Todd came to the room no one answered. I told them I did answer thats why imm calling now and the front desk guy said well the police are going to handle it from here. I understand someone letting me know Im too loud however there is a professional way to go about things and him banging on my door and trying to forcefully enter at 3am is the way to go, a phone call would have been the correct method, or sending someone who didnt smell like alcohol and cigarettes.
2
Lavoy
13 avr. 2025
·
A séjourné 2 nuits
My apologies for having to write this review. I have stayed many times a Hilton hotel (Many). But this stay was disappointing. My room had hair all over it. Especially in the bathroom. The carpet was not vacuumed. And the table was just not clean resulting with me having to clean it. I requested my room to be serviced at 1:30PM the lady stated no problem at all. When I returned it was not serviced I will never stay at this Hilton hotel again. Best regards.
My apologies for having to write this review. I have stayed many times a Hilton hotel (Many). But this stay was disappointing. My room had hair all over it. Especially in the bathroom. The carpet was not vacuumed. And the table was just not clean resulting with me having to clean it. I requested my room to be serviced at 1:30PM the lady stated no problem at all. When I returned it was not serviced I will never stay at this Hilton hotel again. Best regards.
6
David
10 août 2025
·
A séjourné 1 nuit
Badly understaffed. No one at the front desk while two families waited. We had to find the bartender and ask her to find someone to check us in. Check-in took 20 minutes. We then discovered the air conditioner didn't work. Again, no one at the front desk so it took another 20 minutes for help, at the end of which we were told to wait for "the maintenance engineer." Twenty minutes later the desk clerk came by the room to allow that no help was coming; he moved us across the hall. Total time at the end of a long day: 60 minutes. Comfortable room. Good water pressure. Sad shower head; low and not adjustable. Hard-working staff. We stayed ahead of a 6:00 a.m. flight out of O'Hare. FYI: the hotel is 20+ minutes from O'Hare even with no traffic. That fact that it's just four miles away can be a bit misleading.
Badly understaffed. No one at the front desk while two families waited. We had to find the bartender and ask her to find someone to check us in. Check-in took 20 minutes. We then discovered the air conditioner didn't work. Again, no one at the front desk so it took another 20 minutes for help, at the end of which we were told to wait for "the maintenance engineer." Twenty minutes later the desk clerk came by the room to allow that no help was coming; he moved us across the hall. Total time at the end of a long day: 60 minutes. Comfortable room. Good water pressure. Sad shower head; low and not adjustable. Hard-working staff. We stayed ahead of a 6:00 a.m. flight out of O'Hare. FYI: the hotel is 20+ minutes from O'Hare even with no traffic. That fact that it's just four miles away can be a bit misleading.
4
briseida
6 août 2025
·
A séjourné 2 nuits
They made me wait more than 1 hour for my check-in and the room they gave was already occupied when I opened the door someone was there...poor organization, terrible service
They made me wait more than 1 hour for my check-in and the room they gave was already occupied when I opened the door someone was there...poor organization, terrible service
6
Vipin
25 août 2025
·
A séjourné 1 nuit
My recent stay was a significant letdown, marred by poor service, misleading amenities, and a general lack of upkeep, which is not what I expect from this brand. The issues began right at check-in. The front desk staff seemed confused and were not very helpful. A major reason we booked this hotel was the advertised airport shuttle. Upon arrival, we were told it wasn't available. We received two conflicting excuses: one staff member told us, "They have the shuttle, but no driver," while another suggested that Hotels.com might have misrepresented the service due to the hotel's proximity to the airport, claiming they had never offered a shuttle. This lack of clear information and accountability was frustrating. Our room was just okay, but needed better cleaning, with dirty corners in the bathroom tub. The AC unit was disruptively loud, and the beds were merely adequate—not the level of comfort expected from this brand. The service issues were clear when we went to the pool. There were no towels, and I had to wait over 15 minutes for anyone to appear at the front desk. When I asked, the staffer was dismissive, saying "they should be at the pool," before spending another 10 minutes searching for them. Overall, the property feels tired and needs a significant upgrade. The one positive note was the delicious warm cookies, but a cookie can't make up for service and facility failures. I would not recommend staying here until major improvements are made.
My recent stay was a significant letdown, marred by poor service, misleading amenities, and a general lack of upkeep, which is not what I expect from this brand. The issues began right at check-in. The front desk staff seemed confused and were not very helpful. A major reason we booked this hotel was the advertised airport shuttle. Upon arrival, we were told it wasn't available. We received two conflicting excuses: one staff member told us, "They have the shuttle, but no driver," while another suggested that Hotels.com might have misrepresented the service due to the hotel's proximity to the airport, claiming they had never offered a shuttle. This lack of clear information and accountability was frustrating. Our room was just okay, but needed better cleaning, with dirty corners in the bathroom tub. The AC unit was disruptively loud, and the beds were merely adequate—not the level of comfort expected from this brand. The service issues were clear when we went to the pool. There were no towels, and I had to wait over 15 minutes for anyone to appear at the front desk. When I asked, the staffer was dismissive, saying "they should be at the pool," before spending another 10 minutes searching for them. Overall, the property feels tired and needs a significant upgrade. The one positive note was the delicious warm cookies, but a cookie can't make up for service and facility failures. I would not recommend staying here until major improvements are made.
8
Brett
10 nov. 2025
·
A séjourné 2 nuits
Staff was courteous
Staff was courteous
2
JULIO
28 juin 2025
·
A séjourné 2 nuits
Aweful service front desk Lady was really bad and never answered the phone I kept calling for about 10 minutes multiple calls and no answer, I called at 2:40 pm to ask for a shower curtain and never arrived and bathroom floor was wet. At 5pm we were walking out I asked the front counter gentleman and the engineer was there and he offer to take the shower curtain right away. Today 6-27-25 the safe had an old passcode and I had followed the directions to set up a pin but seemed it had the old code and my belongings were locked, I called same lady in the front desk took me 7 minutes calling and waiting multiple times until she answered and asked for the safe to be open to remove my belongings, after 90 minutes called again to request the safe to be opened and finally after almost 3 Hours in total they came to open the same. Worst experience ever and terrible service especially need to be calling for a long time for the front desk lady to answer the phone and also phone was old And missing a lot of buttons.
Aweful service front desk Lady was really bad and never answered the phone I kept calling for about 10 minutes multiple calls and no answer, I called at 2:40 pm to ask for a shower curtain and never arrived and bathroom floor was wet. At 5pm we were walking out I asked the front counter gentleman and the engineer was there and he offer to take the shower curtain right away. Today 6-27-25 the safe had an old passcode and I had followed the directions to set up a pin but seemed it had the old code and my belongings were locked, I called same lady in the front desk took me 7 minutes calling and waiting multiple times until she answered and asked for the safe to be open to remove my belongings, after 90 minutes called again to request the safe to be opened and finally after almost 3 Hours in total they came to open the same. Worst experience ever and terrible service especially need to be calling for a long time for the front desk lady to answer the phone and also phone was old And missing a lot of buttons.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé dans une zone industrielle calme près d'O'Hare, avec un accès facile à l'autoroute ; peu de choses sont accessibles à pied, une voiture est donc utile. Le temps de trajet jusqu'à l'aéroport est d'environ 20 minutes par faible circulation, et le stationnement est simple.
Avis de voyageur à ce sujet
8
Donna
18 juil. 2023
·
A séjourné 2 nuits
We liked the location. We could get to restaurants and other businesses very easily. It was close to the highway. The rooms were clean, and the staff were friendly.
We liked the location. We could get to restaurants and other businesses very easily. It was close to the highway. The rooms were clean, and the staff were friendly.
10
Rayna
10 juil. 2025
·
A séjourné 1 nuit
The property was clean, staff friendly and a chocolate cookie, warm upon arrival. I was there for 1 night spent most of my time downtown ...There wasn't anything near by, not even a waffle house. You definitely need transportation, your own vehicle preferably.
The property was clean, staff friendly and a chocolate cookie, warm upon arrival. I was there for 1 night spent most of my time downtown ...There wasn't anything near by, not even a waffle house. You definitely need transportation, your own vehicle preferably.
10
Susan
20 mars 2023
·
A séjourné 1 nuit
Great price located near OHare. Comfortable beds. Quiet room. Free parking.
Great price located near OHare. Comfortable beds. Quiet room. Free parking.
10
Jeffrey
19 août 2025
·
A séjourné 4 nuits
Booked for safety & reasonable travel to the airport. Surrounding area provided convenient options
Booked for safety & reasonable travel to the airport. Surrounding area provided convenient options
8
Christine
2 mars 2025
·
A séjourné 1 nuit
Hotel sits in the middle of an industrial park, pretty isolated. The restaurant that is advertised was not open for lunch, which I was not aware of. The people, however, were great, and the room was nice and clean.
Hotel sits in the middle of an industrial park, pretty isolated. The restaurant that is advertised was not open for lunch, which I was not aware of. The people, however, were great, and the room was nice and clean.
10
Jaydeep
23 juil. 2025
·
A séjourné 2 nuits
Close to industrial area but still very quiet and good selection of restaurants, but car required.
Close to industrial area but still very quiet and good selection of restaurants, but car required.
10
Tabitha
14 juil. 2024
·
A séjourné 3 nuits
Wet nice and quiet property.
Wet nice and quiet property.
10
John
8 août 2023
·
A séjourné 1 nuit
Hotel has easy access to major roadways and toll roads.
Hotel has easy access to major roadways and toll roads.
6
David
10 août 2025
·
A séjourné 1 nuit
Badly understaffed. No one at the front desk while two families waited. We had to find the bartender and ask her to find someone to check us in. Check-in took 20 minutes. We then discovered the air conditioner didn't work. Again, no one at the front desk so it took another 20 minutes for help, at the end of which we were told to wait for "the maintenance engineer." Twenty minutes later the desk clerk came by the room to allow that no help was coming; he moved us across the hall. Total time at the end of a long day: 60 minutes. Comfortable room. Good water pressure. Sad shower head; low and not adjustable. Hard-working staff. We stayed ahead of a 6:00 a.m. flight out of O'Hare. FYI: the hotel is 20+ minutes from O'Hare even with no traffic. That fact that it's just four miles away can be a bit misleading.
Badly understaffed. No one at the front desk while two families waited. We had to find the bartender and ask her to find someone to check us in. Check-in took 20 minutes. We then discovered the air conditioner didn't work. Again, no one at the front desk so it took another 20 minutes for help, at the end of which we were told to wait for "the maintenance engineer." Twenty minutes later the desk clerk came by the room to allow that no help was coming; he moved us across the hall. Total time at the end of a long day: 60 minutes. Comfortable room. Good water pressure. Sad shower head; low and not adjustable. Hard-working staff. We stayed ahead of a 6:00 a.m. flight out of O'Hare. FYI: the hotel is 20+ minutes from O'Hare even with no traffic. That fact that it's just four miles away can be a bit misleading.
8
David
9 avr. 2025
·
A séjourné 3 nuits
We really enjoyed our stay. It wasn't the greatest location for Chicago but for being close to the airport and the arena which was the main reason for our visit it was perfect.
We really enjoyed our stay. It wasn't the greatest location for Chicago but for being close to the airport and the arena which was the main reason for our visit it was perfect.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner n'est pas inclus et est souvent considéré comme trop cher ou médiocre, avec des signalements d'articles froids et un rapport qualité-prix limité. Le restaurant/bar sur place a des horaires limités, de sorte que certains clients ont cherché de la nourriture ailleurs.
Avis de voyageur à ce sujet
6
Dave
8 oct. 2024
·
A séjourné 2 nuits
Good price, but it was a bit dirty. The restaurant is closed Friday and Saturday which seems odd. There’s no food around so you have to order delivery. Breakfast wasn’t too bad.
Good price, but it was a bit dirty. The restaurant is closed Friday and Saturday which seems odd. There’s no food around so you have to order delivery. Breakfast wasn’t too bad.
2
Khin
14 avr. 2025
·
A séjourné 1 nuit
Charged 18$ for breakfast. It’s not worth. Not even a standard motel…
Charged 18$ for breakfast. It’s not worth. Not even a standard motel…
10
Nicole
1 août 2025
·
A séjourné 1 nuit
Short driving distance to shopping areas. I though the lounge would be open but it was only open for limited hours so we have to find dining elsewhere.
Short driving distance to shopping areas. I though the lounge would be open but it was only open for limited hours so we have to find dining elsewhere.
6
Dijuana
7 juil. 2025
·
A séjourné 2 nuits
The stay was overall good. I would stay again. However, we were under the assumption that the breakfast would be included in the stay, but was $18 for standard breakfast at another similar hotel chain. This was disappointing for the cost of room. We did have to have the hotel to clean the fridge in the room upon our arrival. But was done expeditiously.
The stay was overall good. I would stay again. However, we were under the assumption that the breakfast would be included in the stay, but was $18 for standard breakfast at another similar hotel chain. This was disappointing for the cost of room. We did have to have the hotel to clean the fridge in the room upon our arrival. But was done expeditiously.
6
Karen
9 mai 2024
·
A séjourné 1 nuit
The website said that there was dining and a lounge area. However it never mentioned it was only Open Monday through Thursday. We booked this hotel for that reason we were only staying that one evening. It was very inconvenient for us to try to find something after traveling more than 24 hours.
The website said that there was dining and a lounge area. However it never mentioned it was only Open Monday through Thursday. We booked this hotel for that reason we were only staying that one evening. It was very inconvenient for us to try to find something after traveling more than 24 hours.
6
Heather
4 juin 2023
·
A séjourné 1 nuit
Nice quiet place to stay, but getting charged for what’s called a “continental breakfast” kind of rubbed me the wrong way. I paid 12.50 for what amounted to a bowl of cereal.
Nice quiet place to stay, but getting charged for what’s called a “continental breakfast” kind of rubbed me the wrong way. I paid 12.50 for what amounted to a bowl of cereal.
4
Danielle
30 mai 2025
·
A séjourné 3 nuits
We found an old slipper from a previous guest along with lots of dust and dirt under the beds, which tells me it was not cleaned. Housekeeping never made it to our room in the three days we were there, so we had to call down to get clean towels and set our full trash outside our room to be picked up. One day they emptied the trash and didn’t put any new bags in the cans. Only about half the channels worked on the TV (DirectTV). We had a coffee maker in the room but no coffee, and two paper cups with lids that did not fit the cups. Breakfast was $18.95 per person and was not good. I’ve had free hotel breakfast better than this place. Eggs were definitely powdered eggs, sausage was undercooked, oatmeal was horribly mushy. Server never cleared our plates until we left. We will not be back.
We found an old slipper from a previous guest along with lots of dust and dirt under the beds, which tells me it was not cleaned. Housekeeping never made it to our room in the three days we were there, so we had to call down to get clean towels and set our full trash outside our room to be picked up. One day they emptied the trash and didn’t put any new bags in the cans. Only about half the channels worked on the TV (DirectTV). We had a coffee maker in the room but no coffee, and two paper cups with lids that did not fit the cups. Breakfast was $18.95 per person and was not good. I’ve had free hotel breakfast better than this place. Eggs were definitely powdered eggs, sausage was undercooked, oatmeal was horribly mushy. Server never cleared our plates until we left. We will not be back.
4
Sara
2 juin 2024
·
A séjourné 3 nuits
#1 - Don't believe the 10/10 reviews on this site! This is not a 4-star hotel! The rooms are in dire need of renovations. Things are beat up and need replaced. In our room: torn curtains, stained sheets with holes, worn out towels, stained wash clothes, the cell & TV reception dropped repeatedly, stained/moldy grout around bathtub, the toilet too low, loose seat, ripped shower curtain, rusted metal door jam in bathroom, dirty/worn carpet with holes in areas, stained ceiling, dirty marks on the walls, cobwebs in bathroom, dirty/stained bathtub, poor water pressure in shower, dirty floor tile, refrigerator interior dirty, window sills dirty & in bad shape, no USB ports, the pool was ice cold & in need of plaster repairs throughout, the walls and bathroom in pool area were in very poor condition and dirty, the rubber flooring around the pool is cracked with holes and dirty, the exterior patio off the pool had overgrown weeds and a dead bird right in the sitting area, ice maker was rusted and dirty. We were under the impression breakfast was included but were told it was actually $15 per person per day. We asked hotel staff about this and were told it was an Expedia issue. We contacted Expedia and were told it was a hotel issue. Expedia & the hotel did nothing. My husband was eating a donut (purchased elsewhere) in the lobby and a hotel worker ran over asking for his room number so they could charge us $15 for breakfast! This happened to multiple guests.No checkout receipt given.
#1 - Don't believe the 10/10 reviews on this site! This is not a 4-star hotel! The rooms are in dire need of renovations. Things are beat up and need replaced. In our room: torn curtains, stained sheets with holes, worn out towels, stained wash clothes, the cell & TV reception dropped repeatedly, stained/moldy grout around bathtub, the toilet too low, loose seat, ripped shower curtain, rusted metal door jam in bathroom, dirty/worn carpet with holes in areas, stained ceiling, dirty marks on the walls, cobwebs in bathroom, dirty/stained bathtub, poor water pressure in shower, dirty floor tile, refrigerator interior dirty, window sills dirty & in bad shape, no USB ports, the pool was ice cold & in need of plaster repairs throughout, the walls and bathroom in pool area were in very poor condition and dirty, the rubber flooring around the pool is cracked with holes and dirty, the exterior patio off the pool had overgrown weeds and a dead bird right in the sitting area, ice maker was rusted and dirty. We were under the impression breakfast was included but were told it was actually $15 per person per day. We asked hotel staff about this and were told it was an Expedia issue. We contacted Expedia and were told it was a hotel issue. Expedia & the hotel did nothing. My husband was eating a donut (purchased elsewhere) in the lobby and a hotel worker ran over asking for his room number so they could charge us $15 for breakfast! This happened to multiple guests.No checkout receipt given.
10
Autumn
2 août 2025
·
A séjourné 1 nuit
Food options were perfect for breakfast in the morning. Nice and fresh and constantly stocked! The beds were fairly comfortable with nice and warm sheets!!
Food options were perfect for breakfast in the morning. Nice and fresh and constantly stocked! The beds were fairly comfortable with nice and warm sheets!!
4
Brian
20 juin 2025
·
A séjourné 2 nuits
The cost of Breakfast was ridiculous. $20 for a very mediocre breakfast and is usually included at any other hotel. Old hotel that was poorly remodeled.
The cost of Breakfast was ridiculous. $20 for a very mediocre breakfast and is usually included at any other hotel. Old hotel that was poorly remodeled.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
2
MIGUEL
16 sept. 2026
·
A séjourné 3 nuits
No se los recomiendo !!! Esta cadena tiene reconocimiento sin embargo este hotel es pésimo!!! No hacen limpieza en habitación, El personal pésima atención y limpieza mal. No lo visten hay más opciones y no es recomendable esta
No se los recomiendo !!! Esta cadena tiene reconocimiento sin embargo este hotel es pésimo!!! No hacen limpieza en habitación, El personal pésima atención y limpieza mal. No lo visten hay más opciones y no es recomendable esta
6
SHAKIR
7 sept. 2026
·
A séjourné 3 nuits
I was disappointed. Not exactly how it was as advertised on Google or other places even on Hilton site. Rooms and building itself corridors are very out dated. Every thing was functional but completely out dated. Had some dampness smell in room and had to run AC continuously to help out. Elevator was dirty and smelling. Staff was very good and again no functional issue but just getting old property.
I was disappointed. Not exactly how it was as advertised on Google or other places even on Hilton site. Rooms and building itself corridors are very out dated. Every thing was functional but completely out dated. Had some dampness smell in room and had to run AC continuously to help out. Elevator was dirty and smelling. Staff was very good and again no functional issue but just getting old property.
10
Coral
5 sept. 2026
·
A séjourné 1 nuit
Great stay, quiet area.
Great stay, quiet area.
10
Gary
13 août 2026
·
A séjourné 6 nuits
Reception staff are b
Reception staff are b
6
Ebele
8 août 2026
·
A séjourné 3 nuits
Not applicable! The building was under construction during my stay limiting my optimal experience!
Not applicable! The building was under construction during my stay limiting my optimal experience!
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 02:00
Avant 11:00
Dépôt de garantie
Pour cet établissement, un dépôt de garantie entièrement remboursable vous sera demandé.
Afficher plusVous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-24: NO DATA
- 2026-10-25: 110.9097USD
- 2026-10-26: 155.7217USD
- 2026-10-27: 285.67650000000003USD
- 2026-10-28: 285.67650000000003USD
- 2026-10-29: 125.4736USD
- 2026-10-30: 91.86460000000001USD
- 2026-10-31: 88.50370000000001USD
- 2026-11-01: 92.2757122871399USD
- 2026-11-02: 128.53694595413208USD
- 2026-11-03: 106.42850000000001USD
- 2026-11-04: 120.98915205993653USD
- 2026-11-05: NO DATA
- 2026-11-06: 267.9759617141724USD
- 2026-11-07: 717.8237461669922USD
- 2026-11-08: 164.6841USD
- 2026-11-09: 113.67297902832031USD
- 2026-11-10: 144.43155263977053USD
- 2026-11-11: 204.61136908874514USD
- 2026-11-12: 114.2706USD
- 2026-11-13: 104.31167215805054USD
- 2026-11-14: 102.9907605758667USD
- 2026-11-15: 215.3233660232544USD
- 2026-11-16: 221.9966349609375USD
- 2026-11-17: 200.6127446044922USD
- 2026-11-18: 156.48088034820557USD
- 2026-11-19: 135.55630000000002USD
- 2026-11-20: 96.27432822418214USD
- 2026-11-21: 94.95037383499147USD
- 2026-11-22: 89.60105073928834USD
- 2026-11-23: 96.27432822418214USD
- 2026-11-24: 97.46610000000001USD
- 2026-11-25: 91.86460000000001USD
- 2026-11-26: 95.99138990859986USD
- 2026-11-27: 96.99130244598389USD
- 2026-11-28: 96.99130244598389USD
- 2026-11-29: 100.99094404830933USD
- 2026-11-30: 129.98833925476075USD
- 2026-12-01: 105.9904981880188USD
- 2026-12-02: 111.98995631790162USD
- 2026-12-03: 95.99138990859986USD
- 2026-12-04: 96.34580000000001USD
- 2026-12-05: 98.99111897354126USD
- 2026-12-06: 90.99183576889038USD
- 2026-12-07: 106.42850000000001USD
- 2026-12-08: 107.99031471557618USD
- 2026-12-09: 109.99013124313355USD
- 2026-12-10: 94.95037383499147USD
- 2026-12-11: 97.99121498336793USD
- 2026-12-12: 96.27432822418214USD
- 2026-12-13: 92.73128716430665USD
- 2026-12-14: 104.18790000000001USD
- 2026-12-15: 106.98633370590211USD
- 2026-12-16: 106.98633370590211USD
- 2026-12-17: 97.99121498336793USD
- 2026-12-18: 96.27432822418214USD
- 2026-12-19: 94.95037383499147USD
- 2026-12-20: 91.99174830627442USD
- 2026-12-21: 105.30820000000001USD
- 2026-12-22: 93.98157314453125USD
- 2026-12-23: 93.98157314453125USD
- 2026-12-24: 93.98157314453125USD
Cet hébergement n'assure aucun service d'enregistrement en dehors des heures normales de la réception. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 21 ans.
Le dépôt de garantie suivant (entièrement remboursable) vous sera demandé.
Dépôt : 25,00 USD par hébergement, par jour
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et une carte de crédit peuvent être demandées à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Possibilité de location à long terme
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée et des barrières de fenêtre
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Piscine accessible de 07 h 00 à 23 h 00.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Si vous souhaitez amener votre animal de compagnie, veuillez contacter directement l'hébergement au moyen des coordonnées fournies dans la confirmation de réservation. Les animaux de compagnie font l'objet d'un supplément (voir section « Frais »).
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Le petit déjeuner buffet coûte environ 15 USD par personne
- Wi-Fi dans la chambre : 9.95 USD par jour (le tarif peut varier)
- Wi-Fi dans les espaces communs : 9.95 USD par jour (le tarif peut varier)
- Animaux de compagnie : 75 USD par hébergement et par séjour
- Les animaux d'assistance ne sont soumis à aucuns frais.
- Supplément en cas de départ tardif : 50.00 USD (sous réserve de disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Blanchisserie
Ascenseur
Personnel multilingue
Salles de réunion
Jardin
Parcours de golf (à proximité)
Services
Ascenseur
Personnel multilingue
Salles de réunion
Blanchisserie
Consigne à bagage
Formalités d'arrivée/Départ express
Business Center (24-hour)
24-Hour Front Desk
ATM/Banking
Banquet Hall
Computer Station
Conference Space
Coworking Spaces
Fireplace in Lobby
Grocery/Convenience Store
Laundry Facilities
Well-Lit Path to Entrance
Activités
Jardin
Parcours de golf (à proximité)
Équipements sportifs
Fitness Center (24-hour)
Hiking/Biking (nearby)
Bibliothèque
Mobilier d'extérieur
Television in Common Areas
Général
Aire de pique nique/Tables
Assistive Listening Devices Available
Braille or Raised Signage
Breakfast Available (surcharge)
Shared Microwave
Smoke-Free Property
Snack Bar/Deli
Stair-Free Path to Entrance
Water Dispenser
Wheelchair Accessible (Limited)
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Parking
Parking (Self) (free)
Connexion Internet
WiFi (surcharge)