Holiday Inn Express Hotel & Suites Fort Wayne by IHG

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The rooms were clean, but not to holiday in standards. We also had an issue with not getting the room we reserved. The pool was out when we got there. We were not notified when the pool was ready. Pancakes for breakfast was not an option considering the machine was broken also, the bacon was all broken into crumbles and the eggs were burnt and for some people who have to be on at seven due to appointment, etc. I feel you should offer them breakfast as well maybe try 6:30 AM on the weekend so all of your guests can have breakfast not what I would expect from a Holiday Inn express and suites.

Breakfast was not very good and also just wish they would get someone to help that one lady who handles breakfast since she’s doing it all herself. And the pool was closed the whole time.please set it up a way where adults can also swim in the pool not just kids!. Everytime we went to try to swim the pool was filled with kids I’m talking about 10 plus kids at all times where in there. The safff were great.

The lady maintaining the breakfast worked her butt off! She was the only one working the breakfast!