Comfort Inn Goshen

This was by far the worst hotel I’ve ever stayed in. It was dirty, run down, damage everywhere and smelled horrible. The bed sheets were stained the air conditioning worked occasionally. There was mildew everywhere in the bathroom. The pool was so cloudy that you couldn’t see 6” into the waterl. We left and went to another hotel down the street.

the property was going through renovations and was just a mess. The pool was closed, but the website that I went through didn't tell you that. The elevator was the slowest in the world and there was just nothing great about my stay. I think that the price should have been about half of what they charged since it was such a dirty mess.

Hotel has potential. Decent area. Elevator is out of service. Hallway carpets are dirty and need vaccumed. Pool needs attention. Several ceiling tiles missing with water leaks.

First room they put me in the ac was broke. They did shift me to another room but that room had a smell of fish. Not the best experience and I have stayed here many times. Pool was super dirty and you could see a film on top of the water.

Property was under construction and nobody told us. They painted the inside pool area which caused terrible paint fumes all way to the 3rd floor. We all experienced nausea and extreme headaches. My mother is 82 and we were concerned about her health and what she was feeling. So I decided the best thing was to go down the street to the Hampton Inn. The staff was understanding, not the way we wanted to start our Girls trip.

Our stay at Comfort inn was an ok experience. It was a family trip and my children were so excited about the pool, but when we arrived we were told it was closed. Then we were told we could maybe swim in it the next morning. But it was still closed so my children were very disappointed. Other than that, it was a nice stay and this mama learned to always inquire about the pool when booking hotels in the future. However, I feel like I should have gotten a partial refund or a credit towards a future stay.

I have stayed in a lot of Comfort Inns and have always found them to be a decent reasonably priced hotel. THis place was a wreck. The elevator was out of service, the workout facility had equipment that did not appear to work and was dirty, the vending machines were out of service, there were pallets of building materials stacked in the parking lot with nothing going on, the stair cases were very dirty, in a three bulb fixture in my bathroom, there was one bulb working, the chair was filthy, the foot stool was mismatched, the bathtub did not drain while showering. The only good things I can say were that the young lady who checked me in was very nice and the breakfasts were okay. I will not be staying here again.

Under renovation, elevator failure, television worked intermittent

This was by far the worst hotel I’ve ever stayed in. It was dirty, run down, damaged everywhere and smelled horrible. The bed sheets were stained the air conditioning worked occasionally. There was mildew everywhere in the bathroom. The pool was so cloudy that you couldn’t see 6” into the water.

Pool was closed. After a hot day I was looking forward to a relaxing swim. Breakfast was good!! Room was ok. Basic. bathroom was clean but needs some serious repairs.

The place wasn’t clean and messy. The beds were very uncomfortable and cheap!!

Stayed for one night, Drove in late so I do not ask for a new room but 207 was horrible.any broken things, stains on the sheets, tub was stained black, bathroom smelled like urine and was horrible to look at. This was worse than a motel. Maybe I got a bad room because the ratings are not bad. I would never give this location another try. The pics are deceiving because once you walk into the lobby you can tell this hotel is ran down. For almost $100 a night please spend another $50 for a nicer stay.

Not clean

I was in room 207 and woke up getting bitten by bed bugs. I took pictures and a video of them crawling on the sheets and showed them to the desk clerk at 2:30am. He at least did not charge me for the room. Will not be recommending Comfort Inns to anyone or staying in them in the future.

They are under construction, didn't know that when I booked the room, the room had paint splatters on all the furniture and the chairs the backboard of the bed. The bathroom needs to be cleaned better and they have roaches. I did not end up staying we left before the night was over and there's no manager on site to talk to to get a refund. I had to email someone and I haven't heard anything.

The breakfast menu consisted of pizza hot pockets and microwavable White Castle burgers one morning and plain bagels and white bread the next morning. No fresh fruit available from what we saw. They are renovating the hotel so there is understandable clutter when you enter the doors, but the room was just dirty. When we stepped out of the shower onto the floor, we would leave behind dirt footprints, and you could visibly see how the floor was not cleaned or washed recently as there were stains and debris and actual dirt caked onto the floor. The tub had a very old sticker still left on from when it was purchased. A poor attempt was made to scrape it off. One of the towels had a visible brown mark that appeared new, not a stain. A kitchenette was listed as being a part of the room but it was a mini fridge and a mini microwave placed in the dresser of the room. The bed was stiff but the pillows were very comfortable and the bed appeared and felt clean, thankfully. The TV did not work upon our arrival because it could not connect to the internet and the WiFi was unusable because the signal was so poor. All members of the staff that we interacted with were very kind and they were helpful when we needed them to fix our TV and update our door key so we could get access to our room on the 2nd night, but the amenities listed aren’t accurate and it was very unclean. The area is nice and safe but I will not stay here again.

You can tell a man cleaned the room. It was half cleaned. The floors were nasty. For example The white mat you put down in front of the shower in the bathroom was black after you picked it up off the floor. I watched roaches crawl all over the mirror. The floors in the rooms were not safe they were soft like they were about to cave in. There were renovations which fine we understood they were in the waiting/ lounge area mainly. The breakfast wasn’t that great not a lot of items out. The three days we were there nothing was stocked then the receptions tried to tell me that the items were out there when they were not. Waffle machine wasn’t able to be in use supposedly because of the renovations and the dust it caused(this was day three for us) and it was in use the last two days.. but all the other food that was out were covered in the dust and still left out. Definitely could’ve been a better visit especially for the price we paid for the whole weekend. One thing we did like about the place is the fact it had a pool and weight room.

The place was gross and falling apart. The framed art was hanging off the wall because the mounts were ripping the drywall out. Brown, red, yellow stains on the blankets and sheets. AC filters were so blocked I could peel it off like dryer lint. AC fans didn't work. Sink and tub barely drained. Shower curtain rod was falling out of the walls, causing the curtains to slide to the middle when wet and weighed down. Outlets in walls so loose plugs would fall out. Rips and holes in the curtains.

What an awful property! Our room was musty, had mildew on the ceiling and floor was wet all around our AC unit. The carpet in front of one of our beds was all sticky, garbage all under the beds, bathroom tiles broken, room and bathroom dirty, sticky desk top, etc. I would not recommend this property and pay a few extra dollars to stay elsewhere. A refund/discount is definitely being requested!

The hotel was under construction for renovation. They put us in a room that had blood stains on the bed and the room was dirty. I went to tell the front desk and was told they had been having problems with housekeeping and would have it cleaned when we got back. When we returned the room had not been touched. Call the front desk again and was told housekeeping was gone for the day and we can change the sheets ourselves. I asked for another room at this point and was given another room. I have pictures of the horrible conditions we were subjected to.

Bed and pillows are too hard

Didn’t like the train blowing his horn every hour waking me up

Very poorly kept up hotel with very bad insulation between the walls. Pet friendly which meant a Chihuahua barking in the room next to me all night that could be heard clearly through the large gaps under the adjoining door. Shower head was mounted at about 4' in height.

The king size bed was very worn out. As soon as I walked in I could see the sagging mattress!

DON’T STAY HERE! We booked this hotel through Hotels.com (despite the inflated rate due to the home Notre Dame football game), so that we could watch our granddaughter play softball at Notre Dame the next morning. We drove 2.5 hours to arrive early to watch the MSU Spartans’ football game in the anticipated “comfort” of our hotel room. Upon arrival, we were surprised to see that the place was under renovation, which was not mentioned on the website. The area just off of the lobby where the included continental breakfast was to be served was in total disarray with the construction/refurb ongoing. We were assured that it would be in proper condition for the next morning, although we noticed that the toaster sat openly on the counter collecting the airborne particles. We ultimately passed on the breakfast, not being fond of sawdust and drywall dust on our bagels! While our room was clean, the TV did not work. After trying to placate us by changing our room and playing with the TV remotes in both rooms, staff eventually admitted that the TV’s were just recently installed and hadn’t been hooked up to the cable/satellite network yet. We gave up on the hotel TV’s and went to a sports bar to watch our game. The next morning, we discovered that the room didn’t have the hairdryer that was one of the listed amenities. We tried to call the front desk, but the room phone didn’t work either. Management and staff have been unresponsive to our requests for a refund or rate adjustment.

They are going thru renovations, but had issues with the TV. Not many channels. I'm sure they have some kinks to work out, but seems like a nice place.

Stay was fine. Rooms are average. Old magtrssses and needs a face lfit but it was serviceable. It's Goshen IN is what it is

Hotel under renovation. Rooms partially redone but paint splatters on Kleenex box, counters, construction mastic on tile floors. TVs did not work in our room nor our son’s room. Nice linens, good bed, nice towels. Basic, minimalist breakfast, crowded room with everything pushed together to accommodate construction. Not relaxing or inviting.

Very nice room - comfy bed!!!

The phone didn’t work, WiFi wasn’t working either so that was disappointing.

Staff very nice friendly and clean easy booking process

This was a place to sleep. Not much more. The whole place is being remodeled. I needed a remote for the tv. The clerk did not answer the phone. A trip to the front desk and she would not bring one up because I did not know the tv make. The solution was to make me change rooms. The continental breakfast - get there early. Nothing was refilled.

Low cost, but definitely got what I paid for. Elevator filthy. We were hit with the stench of cigarette smoke the second we walked off the elevator in the 2nd floor. Sink stopper broken - wouldn’t drain until we pried it out. Bathroom fan didn’t work. Shower operation was weird - called front desk for help - nobody showed when we were told someone would come help. Shared concerns in person at front desk - nothing offered to resolve dissatisfaction. Breakfast was available, but minimal quality. Disappointed by Hotels.com rating of “7” for this hotel - it should be a “4” at best.

The staff was very friendly and helpful. Solid amenities and good breakfast. Would stay again.

It was horrible! Food in our ice bucket Toilet didnt flush Customer service was garbage Loud group of kids smoking weed outside the back door Someone came in at 3 am stomped around their room for 45 minutes before i called front desk to complain He/she at the front desk was zero help and LIED saying they got back 5 minutes ago and that was not true i called him 5 minutes prior to that to complain about the noise it didnt stop so i went to front desk it was unhelpful LIED to me telling me there was no management info avail there was no manager refused to give me owner or management info I wil never support your hotel again!!!! Dirty disgusting and awful customer service!!!! I want a full refund as this ruined our vacation causing my family to pack up and leave your hotel at 4 am with very little sleep.

TV did not work when we got there was promised they were gonna look at. It never showed up on the first day complained the second day still not fixed finally showed up with a portable one. It’s like they didn’t even care. I understand they’re doing a bunch of remodeling, but overall, I would not recommend this place. Very poor customer service and attention.

They called and tried to tell us both rooms were overbooked. Had to go to the hotel early to get it sorted out. Then when we went to get into the room we walked in on another couple and their kids because they were already in our room The rooms are in bad condition and the AC barely worked at all. No TP holder in the room. Curtains were torn and the light from outside shined DIRECTLY IN THE ROOM so it was bright at night. Never sleeping here again.

The staff was very accommodating.

Booked this room over a month ago. Arrived to the hotel tired cold and wet after a football game to be told they do not have my booking and they are sold out of rooms. We were 5 hours away from home and nowhere to go. The dude behind the desk did not give a care and had no answers for us. Beyond angry and disappointed.

Staff were really polite and helpful.

Didn’t like the train blowing his horn every hour waking me up

Not much in the way of attractions or convenient places for dining within walking distance. Be prepared to drive out of a primarily industrial area to get to anywhere.

older hotel distant to the city with pot holed parking area and uncut grass. Room was fine and clean. Breakfast was good.

Well kept hotel with a nice location. Comfortable bed with large room. Best hot hotel breakfast with friendly attendant to keep area clean and food refreshed. We will definitely stay at this hotel when in the area again!

Our stay was quite comfortable. We were there 4 days for a wedding event. I realy enjoyed the park by the lake near by.

Business sign should be moved to highway 33 edge, now is on a side street and not visible to visually challenged seniors. (no gps help) Desk person was especially helpful in directions to our destination. Clean and quiet facility!

Nicely located..it’s an old property..musty damp smell as soon as you walk into lobby..bathroom very outdated..beds were comfortable

Fair, good location though.

This was a place to sleep. Not much more. The whole place is being remodeled. I needed a remote for the tv. The clerk did not answer the phone. A trip to the front desk and she would not bring one up because I did not know the tv make. The solution was to make me change rooms. The continental breakfast - get there early. Nothing was refilled.

Coffee was good but breakfast a little lacking in choices.

Clean room. The front desk attendant was helpful and pleasant. Wish I would have known about the renovation. Breakfast could have stood more variety. Both two days I ate it was biscuits and gravy and different eggs. Didn't eat it checkout day. Orange juice was flat..like watery. No flavor

Well kept hotel with a nice location. Comfortable bed with large room. Best hot hotel breakfast with friendly attendant to keep area clean and food refreshed. We will definitely stay at this hotel when in the area again!

The breakfast menu consisted of pizza hot pockets and microwavable White Castle burgers one morning and plain bagels and white bread the next morning. No fresh fruit available from what we saw. They are renovating the hotel so there is understandable clutter when you enter the doors, but the room was just dirty. When we stepped out of the shower onto the floor, we would leave behind dirt footprints, and you could visibly see how the floor was not cleaned or washed recently as there were stains and debris and actual dirt caked onto the floor. The tub had a very old sticker still left on from when it was purchased. A poor attempt was made to scrape it off. One of the towels had a visible brown mark that appeared new, not a stain. A kitchenette was listed as being a part of the room but it was a mini fridge and a mini microwave placed in the dresser of the room. The bed was stiff but the pillows were very comfortable and the bed appeared and felt clean, thankfully. The TV did not work upon our arrival because it could not connect to the internet and the WiFi was unusable because the signal was so poor. All members of the staff that we interacted with were very kind and they were helpful when we needed them to fix our TV and update our door key so we could get access to our room on the 2nd night, but the amenities listed aren’t accurate and it was very unclean. The area is nice and safe but I will not stay here again.

You can tell a man cleaned the room. It was half cleaned. The floors were nasty. For example The white mat you put down in front of the shower in the bathroom was black after you picked it up off the floor. I watched roaches crawl all over the mirror. The floors in the rooms were not safe they were soft like they were about to cave in. There were renovations which fine we understood they were in the waiting/ lounge area mainly. The breakfast wasn’t that great not a lot of items out. The three days we were there nothing was stocked then the receptions tried to tell me that the items were out there when they were not. Waffle machine wasn’t able to be in use supposedly because of the renovations and the dust it caused(this was day three for us) and it was in use the last two days.. but all the other food that was out were covered in the dust and still left out. Definitely could’ve been a better visit especially for the price we paid for the whole weekend. One thing we did like about the place is the fact it had a pool and weight room.

Staff vas very friendly and helpful. Breakfast was very good with a wide variety of options. Eggs, bacon, waffles, biscuits and gravy etc. The lobby was very nice and the hotel seemed to be getting updated. It had a gym and a pool. The room we stayed in was very big and the beds were decent.

They are remodeling but did not both us. Clean, bed very comfortable. Breakfast was really good. We would stay there again.

Property was very clean….room and bathroom were clean. Free Breakfast was very nice each morning ( eggs, toast, biscuits and gravy, yogurt, sausage, bagels, waffle maker). Would definitely recommend

Staff is very nice and friendly, good free breakfast!