Crowne Plaza Indianapolis-Airport by IHG

Boa

Excelente hotel ao lado do aeroporto de Indianápolis

No

The bartenders and servers in The Outer Marker Lounge were fantastic and very open and friendly. A couple of the younger front desk girls as well as one of the gentlemen need some additional training in hospitality as well as how to process payments as I was double charged for my first booking which took two days to refund. Personality was completely out the window. There were three additional folks I interacted with who were competent and very nice. The remaining staff were nice but you need to staff up the restaurant for morning breakfast as the buffet carried no basics such as butter, salsa, ketchup, etc and by the time you catch someone your breakfast is cold. The people working in the kitchen were great and very friendly.

A couple staff members positioned at the front desk may need a little extra training but the majority of them are great!