Hampton Inn Topeka

Away from traffic yet near restaurants

Just a last minute one night stay, but it was very relaxing and quiet, so we were refreshed and ready to go the morning

The check-in process was tedious. I arrived (with a confirmed reservation) about 3:45 (check in starts at 3:00) and was eventually told my room wasn't ready and they would verify with housekeeping. OK, I get it, sometimes there are delays. However, another couple came in, with a reservation, and were immediately assigned to their room --same type, same number of people. Then another couple came in WITHOUT a reservation and were assigned to the same type of room as mine. After about 15 minutes, it was decided that I could be assigned to a different room than the one they had originally assigned to me. Very poor customer service. The room was comfortable, but the towels are poor quality and the toilet paper is like sandpaper. The breakfast room was clean and well attended, though the selections were poor. I often stay at Hampton Inns, but will think twice before staying at this one again.

Didn't eat.

Good