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Hilton New Orleans Riverside

210 US$

/ noche

Promedio para septiembre

Hilton New Orleans Riverside - Image 1

Hilton New Orleans Riverside - Habitación

Hilton New Orleans Riverside - Habitación

Hilton New Orleans Riverside - Recepción

Hilton New Orleans Riverside - Piscina

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210 US$

/ noche

Promedio para septiembre

Precios medios mensuales

En Hilton New Orleans Riverside, los precios por noche son de 158 US$ de media en el mes más barato (agosto) y de 259 US$ en el mes más caro (marzo), según los últimos 12 meses.

Precio medio por noche en Hilton New Orleans Riverside por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	166 US$
febrero	210 US$
marzo	259 US$
abril	251 US$
mayo	194 US$
junio	167 US$
julio	164 US$
agosto	158 US$
septiembre	210 US$
octubre	252 US$
noviembre	201 US$
diciembre	159 US$

Más caro: marzo (aprox. 259 US$)

Más barato: agosto (aprox. 158 US$)

Acerca de esta propiedad

Sumérgete en una de las 2 piscinas al aire libre, o disfruta de otras instalaciones recreativas, como pistas de tenis cubiertas y un centro de bienestar. Encontrarás además conexión a Internet wifi (de pago), servicios de conserjería y una ...

Servicios

Sumérgete en una de las 2 piscinas al aire libre, o disfruta de otras instalaciones recreativas, como pistas de tenis cubiertas y un centro de bienestar. Encontrarás además conexión a Internet wifi (de pago), servicios de conserjería y una tienda de recuerdos.

Servicios empresariales

Tendrás un centro de negocios abierto las 24 horas, check-in exprés y tintorería a tu disposición. ¿Estás organizando un evento en Nueva Orleans? En este hotel tienes a tu disposición 12813 metros cuadrados de espacio con centro de conferencias y salas de reuniones. Hay un aparcamiento sin asistencia (de pago) disponible.

Comida

Pásate por Public Belt, uno de los 2 restaurantes de este hotel, cuando quieras comer algo. El alojamiento también dispone de servicio de habitaciones con horario limitado y 2 cafeterías. ¿Quieres despejarte? Relájate y disfruta con la bebida que quieras en uno de los 2 bares con salón. Se ofrece un desayuno bufé todos los días de 06:30 a 11:00 con un coste adicional.

Habitaciones

En las 1622 habitaciones, equipadas con suelo radiante y televisión LCD, te espera una estancia inolvidable. Las camas cuentan con colchones con una capa de acolchado adicional, edredón de plumas y ropa de cama de alta calidad para descansar plácidamente. La conexión a wifi de pago te permitirá estar al tanto de todo. Para tus momentos de ocio, tendrás una Smart TV de 37 pulgadas con canales por cable. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono.

Ubicación

Hilton New Orleans Riverside se encuentra en pleno centro de Nueva Orleans, a 4 min a pie de Canal Street y a 7 min de Ernest N. Morial Convention Center. Además, este hotel se encuentra a 0,6 km de Terminal de cruceros de Julia Street y a 0,8 km de The Sazerac House.

Qué hay cerca

Riverwalk Marketplace Shopping Center(0.1 millas)
Caesars New Orleans Casino(0.1 millas)
Río Misisipi(0.1 millas)
Riverwalk Outlets(0.2 millas)
Audubon Aquarium(0.2 millas)
Goldring Woldenberg Riverfront Park(0.2 millas)
Canal Street(0.2 millas)
Centro comercial The Shops at Canal Place(0.2 millas)
Audubon Insectarium(0.4 millas)
Ernest N. Morial Convention Center(0.4 millas)
Decatur Street(0.4 millas)
Lafayette Square(0.4 millas)
The Sazerac House(0.4 millas)
Royal Street(0.6 millas)
Centro de visitantes de French Quarter(0.6 millas)
El aeropuerto más práctico para llegar a Hilton New Orleans Riverside se encuentra en Nueva Orleans, LA (MSY-A. Internacional Louis Armstrong New Orleans)(15.3 millas)

Sauna
Servicio de lavandería
Ascensor
Personal multilingüe
Caja fuerte
Salas de reuniones

Ubicación

2 Poydras St, Warehouse District, Nueva Orleans, Luisiana, Estados Unidos

Riverwalk Marketplace Shopping Center (0.1 millas)

Caesars New Orleans Casino (0.1 millas)

Río Misisipi (0.1 millas)

Riverwalk Outlets (0.2 millas)

Audubon Aquarium (0.2 millas)

Goldring Woldenberg Riverfront Park (0.2 millas)

Más información sobre la ubicación

Reseñas de los huéspedes

8.5

Fabuloso

Basado en 1497 comentarios verificados

¿Quién se queda aquí?

Trabajo

39%

Pareja

25%

Familia

19%

Grupo

12%

Solo/a

2%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En el Hilton New Orleans Riverside, los viajeros elogian su ubicación a pie de calle junto al río, el personal amable y la comodidad de un hotel grande, mientras que las quejas recurrentes se centran en tarifas inesperadas, un aparcamiento caro, habitaciones envejecidas o ruidosas, y largas colas o instalaciones sobrecargadas en ocasiones.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En el Hilton New Orleans Riverside, los viajeros elogian su ubicación a pie de calle junto al río, el personal amable y la comodidad de un hotel grande, mientras que las quejas recurrentes se centran en tarifas inesperadas, un aparcamiento caro, habitaciones envejecidas o ruidosas, y largas colas o instalaciones sobrecargadas en ocasiones.

La ubicación cerca del Barrio Francés, Riverwalk Outlets, el centro de convenciones, el acuario, el casino y el puerto de cruceros es un punto destacado constante. Los huéspedes suelen encontrar las habitaciones espaciosas con buenas vistas al río o a la ciudad, pero la decoración y el equipamiento se sienten anticuados, con informes de Wi-Fi débil, ruido de trenes y carga limitada en la habitación. El servicio es frecuentemente cálido y servicial, pero el registro de entrada puede ser caótico en horas punta y la comunicación sobre los cargos por servicios y el servicio de botones causa frustración. Espere una base conveniente con comodidades sólidas y concesiones notables propias de un hotel grande.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Complejo grande con acceso conveniente a Riverwalk Outlets, un bar y un gimnasio bien equipado; las piscinas son apreciadas. Las quejas recurrentes se refieren a ascensores/escaleras mecánicas lentos o fuera de servicio y un aparcamiento caro y confuso.

Reseñas de huéspedes relacionadas

6

Shane

17 ago 2024

·

Se alojó 1 noche

The room is out dated.shower valves leaked all night and patking garage should be identified more clearly.

The room is out dated.shower valves leaked all night and patking garage should be identified more clearly.

8

audrey

3 sept 2023

·

Se alojó 1 noche

The only downside to the property is the parking. It’s a very busy area especially on the weekends so it’s very chaotic. There is no one to guide you on where to park to check in.. I found the self parking garage for the hotel by accident. It’s also forty dollars a night to park in the garage. There is not a free parking option which I found out is not uncommon in New Orleans downtown area.Also be sure to get a receipt to show the parking attendants that you paid for parking once you check out if not you will be stuck in the garage like we were for over 30 minutes because of some mix up where some people didn’t pay and the people who did pay was not communicated properly by the front desk and they were not allowed to let you leave the garage until you paid or they were able to verify you paid at check in.Overall the staff was great and I would return.

The only downside to the property is the parking. It’s a very busy area especially on the weekends so it’s very chaotic. There is no one to guide you on where to park to check in.. I found the self parking garage for the hotel by accident. It’s also forty dollars a night to park in the garage. There is not a free parking option which I found out is not uncommon in New Orleans downtown area.Also be sure to get a receipt to show the parking attendants that you paid for parking once you check out if not you will be stuck in the garage like we were for over 30 minutes because of some mix up where some people didn’t pay and the people who did pay was not communicated properly by the front desk and they were not allowed to let you leave the garage until you paid or they were able to verify you paid at check in.Overall the staff was great and I would return.

6

Gregory

13 jun 2024

·

Se alojó 5 noches

While the hotel itself was clean, the elevators were a nightmare and the hotel was aware of it. I approached the front desk 6 times to have my card re-activated. At one point, I was asked if I tried both card readers, and if that didn\'t work, if I tried different elevators. My response was "why do I need to try different elevators". The issue was such that you couldn\'t count on a particular elevator to work each time. It was hit or miss each time. (elevator roulette?) We have stayed at this hotel before, but this experience was a step or 2 down. While the hotel is clean, the beds were not comfortable and the hotel is now aggressive with over charging for their services. There was an additional $20 per day convenience fee that was charged at the end of the stay, on top of the other convenience fee’s already paid. Left a bad taste in my mouth and will try other choices when vacationing in New Orleans in the future.

While the hotel itself was clean, the elevators were a nightmare and the hotel was aware of it. I approached the front desk 6 times to have my card re-activated. At one point, I was asked if I tried both card readers, and if that didn\'t work, if I tried different elevators. My response was "why do I need to try different elevators". The issue was such that you couldn\'t count on a particular elevator to work each time. It was hit or miss each time. (elevator roulette?) We have stayed at this hotel before, but this experience was a step or 2 down. While the hotel is clean, the beds were not comfortable and the hotel is now aggressive with over charging for their services. There was an additional $20 per day convenience fee that was charged at the end of the stay, on top of the other convenience fee’s already paid. Left a bad taste in my mouth and will try other choices when vacationing in New Orleans in the future.

8

Paul Edward

5 may 2025

·

Se alojó 2 noches

The pool was very nice and it needed a little more attention with getting the previous days garbage and towels picked up before opening again at 8:00 a.m.. Our room was amazingly put together each afternoon when we arrived back.

The pool was very nice and it needed a little more attention with getting the previous days garbage and towels picked up before opening again at 8:00 a.m.. Our room was amazingly put together each afternoon when we arrived back.

10

Jennifer

29 may 2025

·

Se alojó 2 noches

Jude at the reception gave me the best room in the house, on a high floor, tucked away in a quiet corner, with a river view :-) This property also has my favorite hotel gym : vast, well equipped and well maintained. Thanks for yet another perfect stay. I will be back in December!

Jude at the reception gave me the best room in the house, on a high floor, tucked away in a quiet corner, with a river view :-) This property also has my favorite hotel gym : vast, well equipped and well maintained. Thanks for yet another perfect stay. I will be back in December!

10

David

9 may 2025

·

Se alojó 1 noche

Convenient to the riverboat. Decent bar atmosphere downstairs.

Convenient to the riverboat. Decent bar atmosphere downstairs.

8

Jennifer

15 abr 2024

·

Se alojó 1 noche

This is a great hotel for staying in New Orleans. It’s huge and anonymous (which I liked) but staff are helpful. The breakfast is fantastic - a huge choice and really good quality. The room was large and clean with good facilities. We tried one of the pools and it was surprisingly warm and my children loved it. Just a couple of niggles - the signage is practically nonexistent so we spent a lot of time trying to find things and getting lost. Most of the lifts and escalators were broken so we had to use the service lift (and apparently they’ve been broken for weeks…) and the shop never seemed to be open which was annoying when we’d hoped to use it for snacks / drinks for the children. Overall though, a great place to stay.

This is a great hotel for staying in New Orleans. It’s huge and anonymous (which I liked) but staff are helpful. The breakfast is fantastic - a huge choice and really good quality. The room was large and clean with good facilities. We tried one of the pools and it was surprisingly warm and my children loved it. Just a couple of niggles - the signage is practically nonexistent so we spent a lot of time trying to find things and getting lost. Most of the lifts and escalators were broken so we had to use the service lift (and apparently they’ve been broken for weeks…) and the shop never seemed to be open which was annoying when we’d hoped to use it for snacks / drinks for the children. Overall though, a great place to stay.

10

Mario

15 ago 2024

·

Se alojó 1 noche

This place is huge and very close to casino, riverwalk and has great food and bars.

This place is huge and very close to casino, riverwalk and has great food and bars.

10

Felix

6 ago 2025

·

Se alojó 1 noche

Some difficulty exiting the parking garage. Room key did not work.

Some difficulty exiting the parking garage. Room key did not work.

6

William

14 ene 2025

·

Se alojó 1 noche

A big—very big—conference hotel of a late-'80s vintage. Rooms are well-sized and comfortable, though hardly glamorous; staff is hard-working and competent; but the facilities, especially restaurants and bars on the premises, are inadequate for the sheer size of the place. On the weekends in particular, there may be literally no place to eat that won't cost an hour. One small gem: a branch location of Cafe du Monde is a ten-minute walk from the lobby in an attached shopping mall.

A big—very big—conference hotel of a late-'80s vintage. Rooms are well-sized and comfortable, though hardly glamorous; staff is hard-working and competent; but the facilities, especially restaurants and bars on the premises, are inadequate for the sheer size of the place. On the weekends in particular, there may be literally no place to eat that won't cost an hour. One small gem: a branch location of Cafe du Monde is a ten-minute walk from the lobby in an attached shopping mall.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchos huéspedes encontraron las habitaciones y las áreas comunes limpias. Sin embargo, los informes repetidos señalan baños sucios o con moho, plagas ocasionales y falta de reposición de artículos.

Reseñas de huéspedes relacionadas

10

Patti

23 may 2025

·

Se alojó 4 noches

Very clean and staff were all friendly. Excellent gym

Very clean and staff were all friendly. Excellent gym

6

Denise

23 oct 2024

·

Se alojó 1 noche

The room was clean and comfortable. However the bathroom was terrible. The tile had black mold throughout and the door to enter was about have an inch away from the toilet when the foor was open. Should of had a barn door or a sliding door that went into the wall due to the lake of space since the bathroom was so small.

The room was clean and comfortable. However the bathroom was terrible. The tile had black mold throughout and the door to enter was about have an inch away from the toilet when the foor was open. Should of had a barn door or a sliding door that went into the wall due to the lake of space since the bathroom was so small.

10

Emily

2 abr 2025

·

Se alojó 2 noches

The room was clean and quiet.

The room was clean and quiet.

6

Aisha

13 jul 2025

·

Se alojó 2 noches

Room was fine, bedding was dirty.

Room was fine, bedding was dirty.

2

Andrew

16 ene 2024

·

They do not clean the rooms like all other hotels. They make the beds without changing the sheets. They do not clean room bathroom. I found pubic hair all over the counter when I got to the hotel. They sent house cleaning up 4 times before they changed the sheets and wiped the counter in the bathroom. Their customer service is horrible. The cleaning people do not care to do their job. I was ignored by managment my 1st day there because I wanted new sheets without hair on them. This is by far the worst hotel I have ever been to.

They do not clean the rooms like all other hotels. They make the beds without changing the sheets. They do not clean room bathroom. I found pubic hair all over the counter when I got to the hotel. They sent house cleaning up 4 times before they changed the sheets and wiped the counter in the bathroom. Their customer service is horrible. The cleaning people do not care to do their job. I was ignored by managment my 1st day there because I wanted new sheets without hair on them. This is by far the worst hotel I have ever been to.

6

Byron

18 oct 2023

·

Se alojó 3 noches

There were roaches in my cleaned room. The furniture was very outdated for the price. DO NOT LET THEM PUT YOU IN ROOM 1941 UNDER ANY CIRCUMSTANCES. Hell the darn headboard wasn’t lined up with the mattress and box spring. Lastly, they need to clean the carpet and throw out those stinky curtains. Negative 3 stars.

There were roaches in my cleaned room. The furniture was very outdated for the price. DO NOT LET THEM PUT YOU IN ROOM 1941 UNDER ANY CIRCUMSTANCES. Hell the darn headboard wasn’t lined up with the mattress and box spring. Lastly, they need to clean the carpet and throw out those stinky curtains. Negative 3 stars.

10

amber

19 jul 2025

·

Se alojó 1 noche

This was a wonder hotel with very friendly staff! It was super clean and had everything we needed!

This was a wonder hotel with very friendly staff! It was super clean and had everything we needed!

4

Yanira

25 feb 2024

·

Se alojó 3 noches

Check in and out was stream lined. Housekeeping never came, bathroom grout filled with mold, shower gel dispenser was empty.

Check in and out was stream lined. Housekeeping never came, bathroom grout filled with mold, shower gel dispenser was empty.

10

Gabrielle

22 may 2025

·

Se alojó 5 noches

Perfect stay! Being from Alaska I need the AC for this heat. The hotel was close to an outlet mall and near a large conference center. Staff were kind, rooms were clean, and beds were comfy. 10/10 would stay again.

Perfect stay! Being from Alaska I need the AC for this heat. The hotel was close to an outlet mall and near a large conference center. Staff were kind, rooms were clean, and beds were comfy. 10/10 would stay again.

4

Maria

18 ago 2025

·

Se alojó 4 noches

Room was very unkept, old furniture, electrical cables hanging at all connections. Terrible mattress, bathroom dirty, tub peeling off. Hallway ceiling tiles falling, mold on them…

Room was very unkept, old furniture, electrical cables hanging at all connections. Terrible mattress, bathroom dirty, tub peeling off. Hallway ceiling tiles falling, mold on them…

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones suelen ser espaciosas con buenas vistas al río o a la ciudad, pero la decoración y los accesorios se sienten anticuados, con carga limitada en la habitación y problemas ocasionales de Wi-Fi o aire acondicionado. Se menciona el ruido de los trenes y colchones duros o desiguales.

Reseñas de huéspedes relacionadas

8

Stephanie

20 jun 2024

·

Se alojó 1 noche

Hotel room was nice and a a very good view of the city. Only microwave viable was in the lobby by Starbucks and both were filthy. Hotel Lay out and self parking were very confusing and a lack of signage to direct didn’t help either. Good location to aquarium and much of the French quarter. Make sure you are aware of daily amenities fees and self parking fees.

Hotel room was nice and a a very good view of the city. Only microwave viable was in the lobby by Starbucks and both were filthy. Hotel Lay out and self parking were very confusing and a lack of signage to direct didn’t help either. Good location to aquarium and much of the French quarter. Make sure you are aware of daily amenities fees and self parking fees.

8

Alexandria

23 jun 2025

·

Se alojó 2 noches

The stay overall was good. The AC unit in our room had issues that prevented us from using and it was not fixed until the next evening. The staff, including those who fixed the AC, were incredibly nice and professional. Our room was very clean.

The stay overall was good. The AC unit in our room had issues that prevented us from using and it was not fixed until the next evening. The staff, including those who fixed the AC, were incredibly nice and professional. Our room was very clean.

10

Desmin

24 ene 2025

·

Se alojó 2 noches

I had a fantastic stay at the Hilton in New Orleans for a weekend conference! The staff was incredibly welcoming, and my room was spacious, clean, safe, and had amazing city views. The hotel’s location is perfect—just a short walk to the French Quarter. Overall, a wonderful experience, and I highly recommend it to anyone visiting the city!

I had a fantastic stay at the Hilton in New Orleans for a weekend conference! The staff was incredibly welcoming, and my room was spacious, clean, safe, and had amazing city views. The hotel’s location is perfect—just a short walk to the French Quarter. Overall, a wonderful experience, and I highly recommend it to anyone visiting the city!

8

Tirso

15 ene 2025

·

Se alojó 1 noche

Convenient and practical. Not very clear on how the river views are from each room with a view.

Convenient and practical. Not very clear on how the river views are from each room with a view.

8

Khadejah

27 ago 2025

·

Se alojó 2 noches

The staff were very friendly. The view from my room was amazing and the overall vibe made me feel comfortable

The staff were very friendly. The view from my room was amazing and the overall vibe made me feel comfortable

10

Uriel

3 ene 2025

·

Se alojó 7 noches

Room a Little Outdated, bathroom can use a remodel..

Room a Little Outdated, bathroom can use a remodel..

10

Christine

19 may 2025

·

Se alojó 1 noche

Only issue was no usb charging stations in room.

Only issue was no usb charging stations in room.

10

Bethany

15 oct 2024

·

Se alojó 1 noche

Walking distance to most things. Only drawback was the hard bed.

Walking distance to most things. Only drawback was the hard bed.

8

Alejandro

29 jun 2025

·

Se alojó 5 noches

It would have been perfect if not for the nightly freight trains that woke everybody up every 20-30 minutes. The train engineers made a case of sounding the horn 4 times, on top of the vibrations. Awful!

It would have been perfect if not for the nightly freight trains that woke everybody up every 20-30 minutes. The train engineers made a case of sounding the horn 4 times, on top of the vibrations. Awful!

8

Kersey

7 jul 2025

·

Se alojó 2 noches

Amazing location, very clean, friendly and welcoming staff. However the rooms are outdated.

Amazing location, very clean, friendly and welcoming staff. However the rooms are outdated.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es frecuentemente amable y servicial. Aún así, los períodos de mucha afluencia conllevan registros de entrada largos y lentos, un seguimiento inconsistente de las solicitudes y confusión en torno al servicio de botones y los cargos por servicios.

Reseñas de huéspedes relacionadas

4

Aaron

28 abr 2025

·

Se alojó 4 noches

It appears that virtually everything is now done electronically. There was no basic, printed info in my room, about room service, restaurants on-site, and so on. I got an automated email asking how my stay was going and I responded asking for advice on where I might get breakfast in the hotel the next day--no response. The other problem I had was that I was constantly solicited for tips......a sign in the room about tipping the housekeeping staff.....notations about tipping on every single receipt....even a receipt for a can of Coke. While I had virtually no dealings with actual hotel staff, I was somehow always getting hit up for tips! Tacky.

It appears that virtually everything is now done electronically. There was no basic, printed info in my room, about room service, restaurants on-site, and so on. I got an automated email asking how my stay was going and I responded asking for advice on where I might get breakfast in the hotel the next day--no response. The other problem I had was that I was constantly solicited for tips......a sign in the room about tipping the housekeeping staff.....notations about tipping on every single receipt....even a receipt for a can of Coke. While I had virtually no dealings with actual hotel staff, I was somehow always getting hit up for tips! Tacky.

6

Sherry

8 jul 2025

·

Se alojó 2 noches

Check in was chaos! The add on charges were annoying at best. Would have been nice to have a map of the immediate area, recco for transportation and activities. The convention was amazing but crowded the entire hotel and impossible to valet park, self park or move luggage in. Couldn’t get near the concierge and the traffic to get to the hotel took an extra half hour.

Check in was chaos! The add on charges were annoying at best. Would have been nice to have a map of the immediate area, recco for transportation and activities. The convention was amazing but crowded the entire hotel and impossible to valet park, self park or move luggage in. Couldn’t get near the concierge and the traffic to get to the hotel took an extra half hour.

6

Leta

30 oct 2024

·

Se alojó 3 noches

For it being a Hilton the room decor was very dated and the staff in gift shop and bell desk were very unfriendly and never a thank you for anything. We waited 45 mins for a cart to leave and take luggage to be held till our flight. I went asked at Bell desk she said they are dealing with other customers and tried throwing blame on us canceling on phone because after 45 mins we brought our own luggage down! Also very unprofessional to always say dealing with other customers. What are we?? Is not our money equal and we paid alot! Also had hammering pounding at 7 am and all day. So loud and I asked customer service. They said sorry there is work going on next door and above me. So it was not relaxing at all. The starbucks was swamped for Taylor Swift in town which they should plan ahead order alot supplies and schedule extra workers. Lines so long and ran out of things.

For it being a Hilton the room decor was very dated and the staff in gift shop and bell desk were very unfriendly and never a thank you for anything. We waited 45 mins for a cart to leave and take luggage to be held till our flight. I went asked at Bell desk she said they are dealing with other customers and tried throwing blame on us canceling on phone because after 45 mins we brought our own luggage down! Also very unprofessional to always say dealing with other customers. What are we?? Is not our money equal and we paid alot! Also had hammering pounding at 7 am and all day. So loud and I asked customer service. They said sorry there is work going on next door and above me. So it was not relaxing at all. The starbucks was swamped for Taylor Swift in town which they should plan ahead order alot supplies and schedule extra workers. Lines so long and ran out of things.

8

Jane

13 abr 2025

·

Se alojó 3 noches

The check in check out process was poor. Need to staff appropriately to avoid long waits

The check in check out process was poor. Need to staff appropriately to avoid long waits

2

Cherie

4 jul 2025

·

Se alojó 2 noches

I stayed here for a book convention and paid $550 for two nights—not because it was worth it (it isn’t), but because the event was hosted on-site. When I arrived Friday, the bellhops were gone, so the front desk held my ID and let me borrow a cart to haul boxes to my room myself. The valet was great and also helped. On Sunday, I asked the bellhop desk for help to my car and was told I’d be charged—but no one could agree on how. One said “by the pound,” another said “by the package,” and no one could give an estimate. No scale in sight. I’ve stayed in hotels around the world and have never been charged for a bellhop—tipping has always sufficed. When I asked to borrow a cart again, I was told no because the bellhops were “on duty.” So I was out of luck unless I paid an unclear fee. Meanwhile, 6–8 idle bellhops stood around as my daughter, sister, and I made multiple exhausting trips with one small personal cart. One even wandered into the convention room looking for someone to upsell. It felt predatory. The hotel is outdated, overpriced, and unhelpful. I will not recommend it for future events.

I stayed here for a book convention and paid $550 for two nights—not because it was worth it (it isn’t), but because the event was hosted on-site. When I arrived Friday, the bellhops were gone, so the front desk held my ID and let me borrow a cart to haul boxes to my room myself. The valet was great and also helped. On Sunday, I asked the bellhop desk for help to my car and was told I’d be charged—but no one could agree on how. One said “by the pound,” another said “by the package,” and no one could give an estimate. No scale in sight. I’ve stayed in hotels around the world and have never been charged for a bellhop—tipping has always sufficed. When I asked to borrow a cart again, I was told no because the bellhops were “on duty.” So I was out of luck unless I paid an unclear fee. Meanwhile, 6–8 idle bellhops stood around as my daughter, sister, and I made multiple exhausting trips with one small personal cart. One even wandered into the convention room looking for someone to upsell. It felt predatory. The hotel is outdated, overpriced, and unhelpful. I will not recommend it for future events.

10

Kayla

18 ago 2025

·

Se alojó 1 noche

Manager was lovely and service was great

Manager was lovely and service was great

8

John Wesley Pugh

14 abr 2025

·

Se alojó 4 noches

My only complaint was that I requested to have shower gel refilled 2 days in a row. Was not filled the entire 4 day stay.

My only complaint was that I requested to have shower gel refilled 2 days in a row. Was not filled the entire 4 day stay.

2

Michael

5 ene 2024

·

Se alojó 3 noches

Terrible service. The hotel did not provide the room and bed configuration we booked, confirmed and paid for weeks before our stay there (Dec. 31 - Jan. 3). We asked for, booked and twice had confirmed a a larger room with two beds and a roll-away (which we needed). We were given a very small room and no roll-away. They said no roll-away would fit in the room and no other rooms available. They admitted the room/bed screw-up was their fault, but nothing they could or would do for us because they were overbooked due to NYE and the Sugar Bowl. Room was cramped, we had to double up on beds and were miserable. They refused any kind of accomodation, including any discount for the wrong room and lack of bed. Personnel were rude, condescending and totally unhelpful at every step. We urge people to avoid this Hilton hotel. We'll never go back there.

Terrible service. The hotel did not provide the room and bed configuration we booked, confirmed and paid for weeks before our stay there (Dec. 31 - Jan. 3). We asked for, booked and twice had confirmed a a larger room with two beds and a roll-away (which we needed). We were given a very small room and no roll-away. They said no roll-away would fit in the room and no other rooms available. They admitted the room/bed screw-up was their fault, but nothing they could or would do for us because they were overbooked due to NYE and the Sugar Bowl. Room was cramped, we had to double up on beds and were miserable. They refused any kind of accomodation, including any discount for the wrong room and lack of bed. Personnel were rude, condescending and totally unhelpful at every step. We urge people to avoid this Hilton hotel. We'll never go back there.

2

IRAN

14 feb 2024

·

check-in staff were very nice and friendly. however I had to call in after 5 pm to ask for my room to be cleaned the following day and my next door left over food was outside for the all day and it was not very present to look at every time I passed by. Even I could see housekeeping and manager few time in the hall way. the very bad experience was with my check out at 4 am and your guest service lady with the name of Destenee was very unfriendly and ignorant and even when I ask her name she refuse to give me and when I ask to talk to manager she said she is the manager. she did not ask for my room # and even care. with very un-presents manager told me just drop your key and go and every one automatically will be checked out at 11. I stayed at Marriot next block before my cruise and they manage to give me room very early in the morning. I paid almost 1500 for 2 nights hotel and I got a service that was less than satisfactory and maybe kind of service you get in 2 stars hotel. In my experience Hilton does not car about customer as long as they could chare more during high season and provide less service. otherwise they could have simply check me out at 4 am and have the room clean and provide it earlier to the next customer.

check-in staff were very nice and friendly. however I had to call in after 5 pm to ask for my room to be cleaned the following day and my next door left over food was outside for the all day and it was not very present to look at every time I passed by. Even I could see housekeeping and manager few time in the hall way. the very bad experience was with my check out at 4 am and your guest service lady with the name of Destenee was very unfriendly and ignorant and even when I ask her name she refuse to give me and when I ask to talk to manager she said she is the manager. she did not ask for my room # and even care. with very un-presents manager told me just drop your key and go and every one automatically will be checked out at 11. I stayed at Marriot next block before my cruise and they manage to give me room very early in the morning. I paid almost 1500 for 2 nights hotel and I got a service that was less than satisfactory and maybe kind of service you get in 2 stars hotel. In my experience Hilton does not car about customer as long as they could chare more during high season and provide less service. otherwise they could have simply check me out at 4 am and have the room clean and provide it earlier to the next customer.

10

Tiffany

6 jul 2025

·

Se alojó 1 noche

Simone at the front desk was FANTASTIC!!! Her customer service and patience was OUTSTANDING!!

Simone at the front desk was FANTASTIC!!! Her customer service and patience was OUTSTANDING!!

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Ubicación

Excelente base cerca del Barrio Francés, Riverwalk Outlets, el centro de convenciones, el acuario, el casino y la terminal de cruceros. Algunas habitaciones dan a las vías del tren cercanas, lo que puede generar ruido.

Reseñas de huéspedes relacionadas

8

Jerry

7 feb 2024

·

Se alojó 2 noches

It was handy for the cruise ship

It was handy for the cruise ship

10

Josie

21 may 2025

·

Se alojó 3 noches

Older hotel compared to others but well maintained. Close to convention center, shopping, outlets, casinos, and the Riverwalk!

Older hotel compared to others but well maintained. Close to convention center, shopping, outlets, casinos, and the Riverwalk!

10

Randy

30 may 2025

·

Se alojó 2 noches

Everything was in walking distance...

Everything was in walking distance...

10

michael

9 may 2025

·

Se alojó 1 noche

The amenities and location is top class.

The amenities and location is top class.

10

Wilnara

10 ene 2025

·

Se alojó 3 noches

Excellent location, easy walk to the French Quarter and shopping. The access to the mall is conveniently located on the lower level of the hotel. Beautifully located on the Mississippi river - easily enjoyed the steamboats pulling up on the water. Look forward to visiting again.

Excellent location, easy walk to the French Quarter and shopping. The access to the mall is conveniently located on the lower level of the hotel. Beautifully located on the Mississippi river - easily enjoyed the steamboats pulling up on the water. Look forward to visiting again.

10

Kinzal

6 dic 2024

·

Se alojó 1 noche

Very convenient to cruise terminal.

Very convenient to cruise terminal.

8

Quashinda

13 jul 2025

·

Se alojó 4 noches

I like the convenience of the hotel location.

I like the convenience of the hotel location.

10

Lois

8 mar 2025

·

Se alojó 3 noches

Great place to stay for a conference. It was close to convention center and an easy walk to Canal Street area.

Great place to stay for a conference. It was close to convention center and an easy walk to Canal Street area.

10

Adedamola

6 abr 2025

·

Se alojó 2 noches

Loved the location!! It was close to all the popular spots and the hotel is right by the river which is nice.

Loved the location!! It was close to all the popular spots and the hotel is right by the river which is nice.

10

Shannon

11 abr 2025

·

This hotel is in a prime location for sight seeing in New Orleans! Hotel was beautiful inside and we enjoyed our stay ! What a great lively city to explore

This hotel is in a prime location for sight seeing in New Orleans! Hotel was beautiful inside and we enjoyed our stay ! What a great lively city to explore

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Comida

Las opciones en el lugar, como Drago’s y el bar del vestíbulo, reciben elogios, y a algunos les gusta el desayuno buffet. Otros mencionan precios altos, largas esperas y un servicio de habitaciones o un desayuno irregular.

Reseñas de huéspedes relacionadas

8

KAREN

31 dic 2024

·

Se alojó 3 noches

It is a beautiful hotel; multiple levels with eateries and such. I was very disappointed with the room service; we ordered at 1115a and didnt teceive the lukewarm meal until 1240p. This is after calling a couple of times, being directed elsewhere but the dining services. At that point i was told that the delay was d/t them only having 1 server.

It is a beautiful hotel; multiple levels with eateries and such. I was very disappointed with the room service; we ordered at 1115a and didnt teceive the lukewarm meal until 1240p. This is after calling a couple of times, being directed elsewhere but the dining services. At that point i was told that the delay was d/t them only having 1 server.

10

Jahmia

27 may 2025

·

Se alojó 3 noches

I had an amazing stay at the Hilton. The staff were so nice and accommodating. I would definitely stay here again. Drago’s the restaurant was so good.

I had an amazing stay at the Hilton. The staff were so nice and accommodating. I would definitely stay here again. Drago’s the restaurant was so good.

6

James

19 dic 2023

·

Se alojó 1 noche

For the price of the room it was nothing special. Prices were exorbitant at the restaurants such as 5 dollars for a bottled water and 4.50 for a small bag of chips We are locals who came to stay overnight to go to a show and understand tourist prices but 50 dollars for them ti park your car is downright thievery Will not recommend to family coming in

For the price of the room it was nothing special. Prices were exorbitant at the restaurants such as 5 dollars for a bottled water and 4.50 for a small bag of chips We are locals who came to stay overnight to go to a show and understand tourist prices but 50 dollars for them ti park your car is downright thievery Will not recommend to family coming in

10

Janet

26 abr 2024

·

Se alojó 1 noche

Fabulous hotel overlooking the Mississippi River and really close to cruise ship terminal. The best part was the outstanding breakfast buffet, the absolute best one I've ever experienced. It was like a high end restaurant, so many choices, lots of New Orleans cuisine. I would choose this hotel again. It's fairly close to Bourbon St, Jackson Square, and shopping.

Fabulous hotel overlooking the Mississippi River and really close to cruise ship terminal. The best part was the outstanding breakfast buffet, the absolute best one I've ever experienced. It was like a high end restaurant, so many choices, lots of New Orleans cuisine. I would choose this hotel again. It's fairly close to Bourbon St, Jackson Square, and shopping.

10

Kenneth

20 jul 2025

·

Se alojó 2 noches

Excellent location, staff was incredible, good bar and restaurant. Worth the money!!

Excellent location, staff was incredible, good bar and restaurant. Worth the money!!

8

Brittany

29 jul 2025

·

Se alojó 2 noches

Traveled with family. We really enjoyed our stay. Staff were friendly and helpful, food was tasty, near the aquarium and shopping. The only thing I disliked was the price of breakfast and parking for guest. Seems that the price would be more reasonable for guest staying at the hotel. $50 a day for parking, along with $30 per person for breakfast is insane.

Traveled with family. We really enjoyed our stay. Staff were friendly and helpful, food was tasty, near the aquarium and shopping. The only thing I disliked was the price of breakfast and parking for guest. Seems that the price would be more reasonable for guest staying at the hotel. $50 a day for parking, along with $30 per person for breakfast is insane.

6

Jimmy

24 ago 2025

·

Se alojó 1 noche

The property is clean and nice. They extort you with a resort fee when you show up. This was not listed in Expedia booking. Free pool access, gym, and $10 coupon for use at the restaurant. It all promptly closed right after we got there. We used the credit for breakfasts that was mediocre at best. NOT a resort in any way. Just a motel. Resort fee scam.

The property is clean and nice. They extort you with a resort fee when you show up. This was not listed in Expedia booking. Free pool access, gym, and $10 coupon for use at the restaurant. It all promptly closed right after we got there. We used the credit for breakfasts that was mediocre at best. NOT a resort in any way. Just a motel. Resort fee scam.

10

Jonathan

17 mar 2025

·

Se alojó 5 noches

Grilled Oysters from Dragos restaurant wete awesome.

Grilled Oysters from Dragos restaurant wete awesome.

10

John

22 dic 2024

·

Se alojó 1 noche

This is a very nice hotel and a great location. The restaurant was exceptional as well!

This is a very nice hotel and a great location. The restaurant was exceptional as well!

6

Hem

27 dic 2023

·

Se alojó 2 noches

You would expect excellent service from one of the best Hilton properties. The management needs to look at breakfast process. There was no buffet (2 days in an row) and waiting time to be seated was 30 minutes for 4 of us. It took more than 1.5 hour for our food to land on the table. As a large Hotel as it is, there was not much crowd and I believe it’s the management of the breakfast which needs to be carefully looked into. Did not expect that from Hilton.

You would expect excellent service from one of the best Hilton properties. The management needs to look at breakfast process. There was no buffet (2 days in an row) and waiting time to be seated was 30 minutes for 4 of us. It took more than 1.5 hour for our food to land on the table. As a large Hotel as it is, there was not much crowd and I believe it’s the management of the breakfast which needs to be carefully looked into. Did not expect that from Hilton.

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10

Rafael de la Paz

11 abr 2026

·

Se alojó 5 noches

SIII , MUY SABROSO Y CON BUENA VARIEDAD ...

SIII , MUY SABROSO Y CON BUENA VARIEDAD ...

10

Tatiana

17 feb 2025

·

Se alojó 2 noches

Todo muy excelente

Todo muy excelente

10

Favio

16 feb 2025

·

Se alojó 2 noches

Ubicacion

Ubicacion

10

Lazaro

4 ene 2025

·

Se alojó 2 noches

El parqueo es muy caro es para que lo inscruyan en el paquete del hotel

El parqueo es muy caro es para que lo inscruyan en el paquete del hotel

4

RICARDO ADRIAN

29 dic 2024

·

Se alojó 4 noches

Solo hicieron el cuarto 1 noche de 4, se termino el jabón, el acondicionador, incluso el papel higiénico

Solo hicieron el cuarto 1 noche de 4, se termino el jabón, el acondicionador, incluso el papel higiénico

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 16:00 a 00:00

Antes de la(s) 11:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Considering this hotel for your Nueva Orleans trip?

¿Cuál es el precio habitual de las habitaciones en el Hilton New Orleans Riverside?

En los próximos 60–90 días, las tarifas de las habitaciones en el Hilton New Orleans Riverside en Nueva Orleans suelen rondar los 164 US$ por noche para dos personas, con precios que oscilan entre 113 US$ y 1107 US$ en fechas punta.

¿Cuál es la mejor época para visitar el Hilton New Orleans Riverside si quiere evitar multitudes?

Junio es el mes más tranquilo para visitar el Hilton New Orleans Riverside en Nueva Orleans, mientras que octubre es cuando hay más demanda. Planifique para principios de verano si prefiere una estancia menos concurrida y evite octubre para los eventos y el tráfico de personas más concurridos.

¿Qué mes tiene las tarifas de habitaciones más bajas en el Hilton New Orleans Riverside?

Agosto es el mes más barato para alojarse en el Hilton New Orleans Riverside en Nueva Orleans, con un promedio de 162 US$ por noche; marzo es el más caro con 332 US$. Junio es el mes más tranquilo en cuanto a multitudes, por lo que el período de menor afluencia difiere del mes de menor tarifa.

¿Qué atracciones cercanas y qué tipo de viajeros atrae el Hilton New Orleans Riverside?

El Hilton New Orleans Riverside en Nueva Orleans está a pocos pasos del centro comercial Riverwalk Marketplace, la orilla del río Mississippi y el centro de visitantes del Barrio Francés, lo que lo hace conveniente para ir de compras y hacer turismo. El hotel suele atender a viajeros de negocios y parejas y destaca temas de compras y ecológicos.

¿Cómo se comparan las tarifas del Hilton New Orleans Riverside con las de otros hoteles en Nueva Orleans?

El Hilton New Orleans Riverside es más barato que 5 de 16 hoteles comparables en Nueva Orleans, con una mediana típica de 243 US$ por noche frente a unos 221 US$ para sus competidores.

¿Cómo ha variado el precio por noche en Hilton New Orleans Riverside en Nueva Orleans en comparación con el de las últimas semanas?

El precio actual en Hilton New Orleans Riverside en Nueva Orleans es de 100 US$ por noche para 2 huéspedes, una tarifa baja para este hotel: aproximadamente un 40 % por debajo de su media de 172 US$ en los últimos 60 días. La mayoría de las noches durante ese período tuvieron un precio comprendido entre 97 US$ y 309 US$.

Precios para las próximas fechas

septiembre 2026

DO	LU	MA	MI	JU	VI	SA
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $168	16 $156	17	18 $163	19 $109
20 $100	21 $100	22 $100	23 $100	24 $114	25 $100	26 $215
27 $1176	28 $1196	29 $1173	30 $107

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.