Rüstempaşa Kervansaray Hotel with Free Parking

Great historical hotel. Staff could be a bit more helpful.

Rooms were clean, staff were excellent and the hotel looks very nice but the bathrooms in the rooms let it down. The sink was loose and the tap was hanging off. The shower door was missing so maintenance seems to be lacking. The food at the resturant was very good and good value. The breakfast is good but its not a buffet. You sit down and they bring you a plate with a bit of everything on it along with some bread. I think a buffet would be better, less waste.

The location and place is absolutely wonderful, it's an old castle and has a lot of charm. It's got a beautiful courtyard and the restaurant serves really delicious food. The rooms are spacious enough, but lack some basic interior things like hooks in the bathroom to hang towels, a table or chairs in the room to put things down and not have to put everything on the floor.

The location of the hotel is right in the ce tre of the old town, about 5-6 min walk from Selimiye mosque. The Kervansaray itself is amazing, very historical, looks great with nice lounging space right outside the room. The courtyard is beautifully lit in the evening, just stunning to look at. Unfortunately, the rooms could have been better looked after. There is a bad smell in some of the rooms, they could have been at least aired before guest arriving. The toiletries were not enough, soap was old, toiletries holder was rusty, sink was moving and the showers don't have doors. We were very pleased to stay in a historical building like that but if the rooms were better looked after, the whole experience would have been perfect. Also, the stairs leading to the first floor were a killer to someone with slight mobility issues.

Decided to splurge for this historic hotel in Edirne, as we already been a few times and stayed in smaller, cheaper hotels. The good: location is wonderful, in the walking dead center of town, in the hearth of the shopping district. Parking is included/free and adjacent to the hotel, but part of a busy street, so challenging to get in and out safely. The building is striking in beauty and grandeur, with 2 inner courts, used for restaurant and coffee/bar. Great ambiance and vintage feel! The bad: save your money, it’s not worth the stay: we waited 20min for a single receptionist to show up and book us in; we paid for specific room with city view, was given a main floor one with no windows, where the toilet wasn’t working; upon complaint, we’re relocated to 2nd floor room with a single window, that had the bathroom sink not draining; we requested extra bedding that never arrived, after 2 calls for it; customer service is non- existent! The famous Turkish hospitality- abandoned! Place is hugely understaffed and unmaintained! It has a great potential to be something extraordinary, but it’s mediocre at best! Breakfast is included, but poor and basic!! The bed is ok, the pillows are overstuffed. There’s small fridge in the room. Bathroom is a tiny, wet room with poor, ancient plumbing, no separate shower. The wait to check out was long, no invoice ready, even though prearranged. Very disappointing experience, poor value for your money! Will NOT RECOMMEND OR STAY THERE AGAIN!