Hampton Inn Sulphur/Lake Charles Area

Overall our stay was good, but we had a couple issues. There was an issue with tap to pay at check-in. The tiled floor was extremely slippery when we arrived. We were informed it was due to the humidity and turning on the a/cwouldremedy

room was clean and the AC got the room really cold. staff was super friendly

We arrived late due to an accident on I-10. I don't usually stay at Hampton Inn's however no other choice due to having our furry friend with us. $75 is a steep free, but they can get away with it bc no choice. I did find another location after our stay but it wasn't close to the Interstate. Elevator was on the fritz and so was the printer. No meat choices though the sausage usually offered with these free breakfast isn't usually the best. It still would have have made for a good breakfast sandwich, for me anyway. The staff made up for any shortcomings.

Overall, employee attitudes were really great. Very friendly

Room description of sleeps 5 is not accurate and location could not accommodate a 5 person room, my grandson slept on floor since you all would not refund me. Never will I use hotels.com