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Marriott Vacation Club® at Custom House, Boston

529 US$

/ noche

Promedio para septiembre

Marriott Vacation Club® at Custom House, Boston - Image 1

Marriott Vacation Club® at Custom House, Boston - Habitación

Marriott Vacation Club® at Custom House, Boston - Habitación

Marriott Vacation Club® at Custom House, Boston - Baño

Marriott Vacation Club® at Custom House, Boston - Sala de fitness

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529 US$

/ noche

Promedio para septiembre

Precios medios mensuales

En Marriott Vacation Club® at Custom House, Boston , los precios por noche son de 273 US$ de media en el mes más barato (enero) y de 573 US$ en el mes más caro (junio), según los últimos 12 meses.

Precio medio por noche en Marriott Vacation Club® at Custom House, Boston por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	273 US$
febrero	440 US$
marzo	375 US$
abril	479 US$
mayo	474 US$
junio	573 US$
julio	500 US$
agosto	490 US$
septiembre	529 US$
octubre	555 US$
noviembre	363 US$
diciembre	302 US$

Más caro: junio (aprox. 573 US$)

Más barato: enero (aprox. 273 US$)

Acerca de esta propiedad

Con gimnasio y conexión a Internet wifi gratis, entre muchas otras prestaciones, aquí tendrás todo lo que necesitas.

Aparcamiento
WiFi gratuito
Habitación familiar
Servicio de tintorería
Alquiler de bicicletas
24-Hour Front Desk

Ubicación

Three McKinley Square, Distrito financiero de Boston, Boston, Massachusetts, Estados Unidos

Faneuil Hall Marketplace (0.1 millas)

Mercado Quincy (0.1 millas)

Long Wharf (0.1 millas)

The Freedom Trail (0.2 millas)

Sitio de la masacre de Boston (0.2 millas)

Puerto de Boston (0.2 millas)

Más información sobre la ubicación

Opciones de habitación

7

Suite, 1 habitación

Detalles de la oferta

1 Cama Doble Extragrande

y

1 Sofá Cama

Capacidad: 4

452 ft²

Zona de comedor independiente

Aire acondicionado

Conexión Wi-Fi (gratuita)

Sala de estar independiente

7

Suite, 1 habitación (Hearing Accessible)

Detalles de la oferta

1 Cama Doble Extragrande

y

1 Sofá Cama

Capacidad: 4

463 ft²

Zona de comedor independiente

Aire acondicionado

Conexión Wi-Fi (gratuita)

Sala de estar independiente

6

Suite, 1 habitación (Mobility Accessible, Tub)

Detalles de la oferta

1 Cama Doble Extragrande

y

1 Sofá Cama

Capacidad: 4

463 ft²

Zona de comedor independiente

Aire acondicionado

Conexión Wi-Fi (gratuita)

Sala de estar independiente

5

Suite, 1 habitación (Mobility Accessible, Roll-In Shower)

Detalles de la oferta

1 Cama Doble Extragrande

y

1 Sofá Cama

Capacidad: 4

463 ft²

Zona de comedor independiente

Aire acondicionado

Conexión Wi-Fi (gratuita)

Sala de estar independiente

Reseñas de los huéspedes

9.5

Excepcional

Basado en 663 comentarios verificados

¿Quién se queda aquí?

Trabajo

13%

Pareja

24%

Familia

47%

Grupo

14%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Los viajeros elogian la ubicación histórica, las espaciosas habitaciones de tipo suite con techos altos y una ubicación céntrica y accesible a pie, a la vez que destacan repetidamente el personal amable y servicial y las vistas al horizonte desde la plataforma de observación del Marriott Vacation Club® at Custom House, Boston.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

Los viajeros elogian la ubicación histórica, las espaciosas habitaciones de tipo suite con techos altos y una ubicación céntrica y accesible a pie, a la vez que destacan repetidamente el personal amable y servicial y las vistas al horizonte desde la plataforma de observación del Marriott Vacation Club® at Custom House, Boston.

El desayuno en el hotel es básico y se paga por uso, por lo que muchos huéspedes prefieren comer en los numerosos cafés cercanos. Algunos mencionan retrasos en el mantenimiento de los ascensores, ruido en ciertas habitaciones de las plantas bajas y peculiaridades en el control del clima en las distribuciones tipo loft. En general, se puede esperar una base con encanto, ideal para explorar Boston.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Los huéspedes destacan la plataforma de observación en la azotea, los espacios familiares como una sala de juegos y un cómodo servicio de valet parking; algunos señalan que el mantenimiento de los ascensores causa retrasos. También se menciona un bar.

Reseñas de huéspedes relacionadas

10

Michael

3 oct 2024

·

Se alojó 4 noches

We stayed at this property twice; at either end of an East Coast road trip. The staff was friendly, it’s in a great location and the suites are huge and top notch. The breakfast in the morning is inexpensive and convenient although not over the top. Valet parking was reasonable and very helpful. I will stay here again, gladly.

We stayed at this property twice; at either end of an East Coast road trip. The staff was friendly, it’s in a great location and the suites are huge and top notch. The breakfast in the morning is inexpensive and convenient although not over the top. Valet parking was reasonable and very helpful. I will stay here again, gladly.

10

Brian

2 oct 2025

·

Se alojó 1 noche

Always love staying here at The Custom House! Right in the heart of the Boston. Observation deck and game room are nice perks with great views of Boston! Love it!

Always love staying here at The Custom House! Right in the heart of the Boston. Observation deck and game room are nice perks with great views of Boston! Love it!

10

Scott

20 jul 2025

·

Se alojó 1 noche

A beutiful historic hotel in the best location is boston. Valet parking made it easy. The tob observation area allowed us to see all over boston from tables . The bar drinks were nice. An elegant hotel with spacious rooms.

A beutiful historic hotel in the best location is boston. Valet parking made it easy. The tob observation area allowed us to see all over boston from tables . The bar drinks were nice. An elegant hotel with spacious rooms.

10

Helen

13 ago 2024

·

Se alojó 4 noches

Beautiful historic building we amazing views from the rooftop observation deck. Location allows for short walks to historic sites and shopping. Would definitely stay here again.

Beautiful historic building we amazing views from the rooftop observation deck. Location allows for short walks to historic sites and shopping. Would definitely stay here again.

10

Daniel

18 sept 2025

·

Se alojó 3 noches

The location is perfect for a family reunion. The hotel is a landmark that can’t be ignored. Staff could not have been more accomadating. Even with elevator upgrades in process the ambiance was still impressive.

The location is perfect for a family reunion. The hotel is a landmark that can’t be ignored. Staff could not have been more accomadating. Even with elevator upgrades in process the ambiance was still impressive.

10

Carrie

16 jun 2024

·

Se alojó 3 noches

This hotel with a view is a historic building converted into 1 bedroom king suites. It’s obviously not new but the rooms are clean and contemporary. You will have ample space and comfort with living area, pullout couch and kitchenette. It’s a timeshare vacation club so you will be asked to do a meeting, but this is optional. There is valet parking at an extra cost. Don’t bother with the ‘a la carte’ breakfast - you pay to make it yourself. Location is excellent; steps away from the Faneuil Market with tons of food and shopping options. As well as the freedom trail and the water front for access to boat tours, etc. Easily Uber anywhere from this hotel.

This hotel with a view is a historic building converted into 1 bedroom king suites. It’s obviously not new but the rooms are clean and contemporary. You will have ample space and comfort with living area, pullout couch and kitchenette. It’s a timeshare vacation club so you will be asked to do a meeting, but this is optional. There is valet parking at an extra cost. Don’t bother with the ‘a la carte’ breakfast - you pay to make it yourself. Location is excellent; steps away from the Faneuil Market with tons of food and shopping options. As well as the freedom trail and the water front for access to boat tours, etc. Easily Uber anywhere from this hotel.

10

Audrey

15 sept 2024

·

Se alojó 3 noches

Couldn’t have been better… the roof top view is amazing!

Couldn’t have been better… the roof top view is amazing!

10

David

5 oct 2024

·

Se alojó 1 noche

I haven’t been to the hotel in many years, I was so glad to see that it was well kept and stayed mostly historical, the observation deck is always a treat with breath taking views of the city

I haven’t been to the hotel in many years, I was so glad to see that it was well kept and stayed mostly historical, the observation deck is always a treat with breath taking views of the city

10

Julie

5 sept 2025

·

Se alojó 3 noches

I can't believe I've never stayed at a Marriott Vacation Club before. The Custom House in Boston was an incredible experience, and everything was brilliant. From the extremely helpful concierge, Monika, to the very easy valet parking, to the wonderful room with incredible views, it was just an extremely enjoyable experience. The play place for the kids was super helpful in allowing them to burn off some excess energy before bedtime, and the view from the top floor was undeniably gorgeous. I can't wait to plan my next trip and stay here again.

I can't believe I've never stayed at a Marriott Vacation Club before. The Custom House in Boston was an incredible experience, and everything was brilliant. From the extremely helpful concierge, Monika, to the very easy valet parking, to the wonderful room with incredible views, it was just an extremely enjoyable experience. The play place for the kids was super helpful in allowing them to burn off some excess energy before bedtime, and the view from the top floor was undeniably gorgeous. I can't wait to plan my next trip and stay here again.

8

Christopher

1 mar 2026

·

Se alojó 1 noche

The hotel was great however the elevator was being serviced. When you’re only there for one night, time is of the essence and you don’t want to waste time waiting for the elevator. The elevator being serviced should have been reflected in the room rate.

The hotel was great however the elevator was being serviced. When you’re only there for one night, time is of the essence and you don’t want to waste time waiting for the elevator. The elevator being serviced should have been reflected in the room rate.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las reseñas describen constantemente las habitaciones y las áreas comunes como muy limpias y con un servicio de limpieza atento. Algunos señalan un desgaste menor o problemas de mantenimiento, como la presión del agua o el ruido del sistema de climatización.

Reseñas de huéspedes relacionadas

8

Duncan

23 jul 2024

·

Se alojó 1 noche

Fascinating building but quite tired rooms

Fascinating building but quite tired rooms

10

Paul

21 nov 2025

·

Se alojó 1 noche

Nice, clean, spacious room. Staff were all very nice and helpful. Awesome views of Boston!

Nice, clean, spacious room. Staff were all very nice and helpful. Awesome views of Boston!

6

Nicolle

11 nov 2025

·

Se alojó 2 noches

Room was in good condition. Staff was nice .

Room was in good condition. Staff was nice .

10

Robert

15 abr 2025

·

Se alojó 3 noches

Great stay with the family. Easily able to put a pack n play in the bedroom and a blow up toddler bed in the sitting room. Clean hotel with great staff.

Great stay with the family. Easily able to put a pack n play in the bedroom and a blow up toddler bed in the sitting room. Clean hotel with great staff.

8

Cory

16 abr 2025

·

Se alojó 1 noche

Clean and spacious room.

Clean and spacious room.

10

Carrie

4 ago 2024

·

Se alojó 3 noches

Such a wonderful stay. Clean rooms, beautiful views that you can’t beat. We loved the family friendly environment and the many activities provided. Will definitely stay here again.

Such a wonderful stay. Clean rooms, beautiful views that you can’t beat. We loved the family friendly environment and the many activities provided. Will definitely stay here again.

8

Gilles

1 ene 2025

·

Se alojó 5 noches

Well located with excellent service The only less interesting element is the noise of the HVAC system

Well located with excellent service The only less interesting element is the noise of the HVAC system

6

Claire

27 may 2024

·

Se alojó 4 noches

Amazing property, they could make some upgrades and make this a 5 star easily! Shower head in the bath was poor and water pressure issues. Staff at reception let the place down. They couldn’t find my booking after a few attempts and check out lady was unprofessional- she was boasting about it being her last day! Maybe just as well!

Amazing property, they could make some upgrades and make this a 5 star easily! Shower head in the bath was poor and water pressure issues. Staff at reception let the place down. They couldn’t find my booking after a few attempts and check out lady was unprofessional- she was boasting about it being her last day! Maybe just as well!

10

Constance

20 jun 2024

·

Se alojó 4 noches

I loved this hotel! First of all, it is in a great location for exploring Boston on foot. We walked all around the North End, the Waterfront, Government Center, and Back Bay areas. It also has a fabulous observation deck which is nice to visit during the day and again at night. But for me the best thing about this hotel was our beautiful room! We had a one bedroom suite, which was a huge room with a high ceiling. The bedroom was up a flight of stairs in the open room. There was a nice kitchen area with a refrigerator, sink, and dishes; and a living room area with a couch, coffee table, chair, and a table for four. The bedroom and the living room both had large tvs. There were plenty of outlets and USB ports. The bed was very comfortable and the shower was great (good water pressure). I could have used more counter space in the bathroom, but I made use of the living room table instead. Regarding the employees, the front desk people were friendly and professional; and housekeeping did a great job of keeping the room clean! It was spotless when we arrived and every day when we returned after seeing the sites. I hope to stay at the Marriott Vacation Club at Boston Custom House again some day!

I loved this hotel! First of all, it is in a great location for exploring Boston on foot. We walked all around the North End, the Waterfront, Government Center, and Back Bay areas. It also has a fabulous observation deck which is nice to visit during the day and again at night. But for me the best thing about this hotel was our beautiful room! We had a one bedroom suite, which was a huge room with a high ceiling. The bedroom was up a flight of stairs in the open room. There was a nice kitchen area with a refrigerator, sink, and dishes; and a living room area with a couch, coffee table, chair, and a table for four. The bedroom and the living room both had large tvs. There were plenty of outlets and USB ports. The bed was very comfortable and the shower was great (good water pressure). I could have used more counter space in the bathroom, but I made use of the living room table instead. Regarding the employees, the front desk people were friendly and professional; and housekeeping did a great job of keeping the room clean! It was spotless when we arrived and every day when we returned after seeing the sites. I hope to stay at the Marriott Vacation Club at Boston Custom House again some day!

10

Cynthia

9 mar 2025

·

Se alojó 2 noches

Gorgeous rooms with 16’ ceilings, well appointed. Could use a little painting here and there. Location can be beat! Would return!

Gorgeous rooms with 16’ ceilings, well appointed. Could use a little painting here and there. Location can be beat! Would return!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las suites son espaciosas, con techos altos y camas cómodas, y muchas ofrecen impresionantes vistas de la ciudad o del puerto. Algunos mencionan ruido en las plantas bajas o cerca de las áreas comunes, peculiaridades en el control de la temperatura en las distribuciones tipo loft, y elementos ocasionales anticuados o baños limitados en los dormitorios tipo loft.

Reseñas de huéspedes relacionadas

10

Kathleen

26 jun 2025

·

Se alojó 3 noches

Amazing suite with 30 feet ceilings. Downside was that loft bedroom did not have its own bathroom.

Amazing suite with 30 feet ceilings. Downside was that loft bedroom did not have its own bathroom.

10

Stacey

6 abr 2025

·

Se alojó 3 noches

My only complaint is that there was an event/ reception Friday evening that was very loud on our floor. Otherwise wonderful experience .

My only complaint is that there was an event/ reception Friday evening that was very loud on our floor. Otherwise wonderful experience .

8

Ann

9 may 2025

·

Se alojó 3 noches

We really enjoyed going up to the 26th floor to take in the view. Suites are roomy. Location is close to markets, aquarium and freedom trail. Only complaint was the frequent noise from airplanes.

We really enjoyed going up to the 26th floor to take in the view. Suites are roomy. Location is close to markets, aquarium and freedom trail. Only complaint was the frequent noise from airplanes.

10

David

26 ago 2025

·

Se alojó 4 noches

Great hotel and great staff. The rooms are first-come, first-served, so if you are given a lower room (we received one on the 1st floor), kindly ask to be switched to a higher room the next day. They were great about that. Very large rooms, clean and spacious - perfect for a family traveling!

Great hotel and great staff. The rooms are first-come, first-served, so if you are given a lower room (we received one on the 1st floor), kindly ask to be switched to a higher room the next day. They were great about that. Very large rooms, clean and spacious - perfect for a family traveling!

8

Heather

16 sept 2025

·

Se alojó 3 noches

This hotel is in a great location, the bed is very comfortable and the room is nice. HOWEVER, we ended up with a room on the first floor facing a restaurant with live music and right next to the breakfast area. As much as this hotel costs no one should have to stay in this particular room (102). You can't even open the window shades because people can look right into your room. We were also woken up early every morning hearing the door to the breakfast room opening and closing as staff was getting things ready. The frustrating thing is, we called the hotel directly about three weeks before our stay asking for a room on a high floor and was told that wouldn't be a problem. When we got there we were told we were on the first floor and to check back the next morning. Next morning we were told they didn't have enough staff to let us change rooms try again the next day. The next day, same thing. They finally called us after we left that day to say we could change rooms but would have to come back and gather everything up let them hold our bags and then later they would have it ready. It wasn't worth it by then because we were on our way to a tour and couldn't go back. I asked for a break in cost or a free night later and they said they would try. Once again no help in the end. In my opinion, a hotel that costs this much should take better care of their customers. We did get some points on our Marriott Convoy account but not much. Very disappointed in the management at this hotel.

This hotel is in a great location, the bed is very comfortable and the room is nice. HOWEVER, we ended up with a room on the first floor facing a restaurant with live music and right next to the breakfast area. As much as this hotel costs no one should have to stay in this particular room (102). You can't even open the window shades because people can look right into your room. We were also woken up early every morning hearing the door to the breakfast room opening and closing as staff was getting things ready. The frustrating thing is, we called the hotel directly about three weeks before our stay asking for a room on a high floor and was told that wouldn't be a problem. When we got there we were told we were on the first floor and to check back the next morning. Next morning we were told they didn't have enough staff to let us change rooms try again the next day. The next day, same thing. They finally called us after we left that day to say we could change rooms but would have to come back and gather everything up let them hold our bags and then later they would have it ready. It wasn't worth it by then because we were on our way to a tour and couldn't go back. I asked for a break in cost or a free night later and they said they would try. Once again no help in the end. In my opinion, a hotel that costs this much should take better care of their customers. We did get some points on our Marriott Convoy account but not much. Very disappointed in the management at this hotel.

10

Kelly

29 jun 2024

·

Se alojó 2 noches

This is a very coo/interesting property. We only stayed a few days but loved being in a historic building. The room was large, clean, comfortable and nicely decorated. The pillows and mattress were also comfy. The only issue was that the air conditioner blew directly on you when you were in bed and could get very chilly but if you turned it down the room got too warm. There were also a few weird noises but I being in a older building that is to be expected. The location is perfect, close to everything we wanted to see.

This is a very coo/interesting property. We only stayed a few days but loved being in a historic building. The room was large, clean, comfortable and nicely decorated. The pillows and mattress were also comfy. The only issue was that the air conditioner blew directly on you when you were in bed and could get very chilly but if you turned it down the room got too warm. There were also a few weird noises but I being in a older building that is to be expected. The location is perfect, close to everything we wanted to see.

10

Carrie

16 jun 2024

·

Se alojó 3 noches

This hotel with a view is a historic building converted into 1 bedroom king suites. It’s obviously not new but the rooms are clean and contemporary. You will have ample space and comfort with living area, pullout couch and kitchenette. It’s a timeshare vacation club so you will be asked to do a meeting, but this is optional. There is valet parking at an extra cost. Don’t bother with the ‘a la carte’ breakfast - you pay to make it yourself. Location is excellent; steps away from the Faneuil Market with tons of food and shopping options. As well as the freedom trail and the water front for access to boat tours, etc. Easily Uber anywhere from this hotel.

This hotel with a view is a historic building converted into 1 bedroom king suites. It’s obviously not new but the rooms are clean and contemporary. You will have ample space and comfort with living area, pullout couch and kitchenette. It’s a timeshare vacation club so you will be asked to do a meeting, but this is optional. There is valet parking at an extra cost. Don’t bother with the ‘a la carte’ breakfast - you pay to make it yourself. Location is excellent; steps away from the Faneuil Market with tons of food and shopping options. As well as the freedom trail and the water front for access to boat tours, etc. Easily Uber anywhere from this hotel.

10

MaryAnn

13 feb 2025

·

Se alojó 1 noche

Would love to come back to stay again; but only in room on a floor high enough and/ or on side where my wife did not here train noise which bothered her

Would love to come back to stay again; but only in room on a floor high enough and/ or on side where my wife did not here train noise which bothered her

10

Patrick

18 nov 2025

·

Se alojó 2 noches

We stayed in a suite with high vaulted ceilings. The air conditioning was a little tricky trying to keep an even temperature across the upstairs and downstairs but the suite itself was VERY nice. The location is unmatched.

We stayed in a suite with high vaulted ceilings. The air conditioning was a little tricky trying to keep an even temperature across the upstairs and downstairs but the suite itself was VERY nice. The location is unmatched.

10

Cynthia

9 mar 2025

·

Se alojó 2 noches

Gorgeous rooms with 16’ ceilings, well appointed. Could use a little painting here and there. Location can be beat! Would return!

Gorgeous rooms with 16’ ceilings, well appointed. Could use a little painting here and there. Location can be beat! Would return!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es ampliamente elogiado como amable, servicial y atento en todos los departamentos, desde la conserjería hasta el valet parking. Algunos huéspedes experimentaron frustraciones al registrarse o asignarles una habitación, y fallos aislados en la comunicación o la actitud.

Reseñas de huéspedes relacionadas

10

Jeffrey

31 may 2025

·

Se alojó 3 noches

Overall an excellent property. Everyone on staff at all levels were so friendly and accommodating

Overall an excellent property. Everyone on staff at all levels were so friendly and accommodating

10

Richard

30 oct 2024

·

Se alojó 2 noches

Fabulous property in a great location staff couldn’t do enough to make the stay enjoyable

Fabulous property in a great location staff couldn’t do enough to make the stay enjoyable

10

Marietta

21 ago 2024

·

Se alojó 2 noches

All the hotel clerks were very friendly. Our check out today was at 11am and I called the hotel desk and a male desk clerk answered. I requested to have the bell hop come and retrieve our suitcases and to hold them in the lobby as we did not want it placed in our car. The bell hop guy was great and very friendly as he also did our car valet and took our suitcases to our room when we arrived and at our departure today. The desk guy today wasn’t as friendly. Since our suitcases were being held in the lobby, I went to talk to the concierge about a place to eat breakfast/lunch and we ended up next door. It was my oversight not to check out with the desk, but we were coming back as soon as we ate. I got a call from the male clerk while I was eating and he said I was overdue for the checkout time and had to return to the desk to check out. So I left my meal to go back next door to check out. He asked me if there were any additional charges besides the 2 muffins I had purchased on the 1st floor and the parking for 3 days and asked me if he should charge my credit card I had on file and I said yes. He asked if I wanted a receipt or email the receipt and I said to email me. I wish he could have just done this via the phone since I did not sign anything. This guy needs to have better communication skills and be more friendlier. I will plan to come back within a year and plan to stay there again as I really loved it there and so convenient to downtown,Faniel Hall & Quincy Market.

All the hotel clerks were very friendly. Our check out today was at 11am and I called the hotel desk and a male desk clerk answered. I requested to have the bell hop come and retrieve our suitcases and to hold them in the lobby as we did not want it placed in our car. The bell hop guy was great and very friendly as he also did our car valet and took our suitcases to our room when we arrived and at our departure today. The desk guy today wasn’t as friendly. Since our suitcases were being held in the lobby, I went to talk to the concierge about a place to eat breakfast/lunch and we ended up next door. It was my oversight not to check out with the desk, but we were coming back as soon as we ate. I got a call from the male clerk while I was eating and he said I was overdue for the checkout time and had to return to the desk to check out. So I left my meal to go back next door to check out. He asked me if there were any additional charges besides the 2 muffins I had purchased on the 1st floor and the parking for 3 days and asked me if he should charge my credit card I had on file and I said yes. He asked if I wanted a receipt or email the receipt and I said to email me. I wish he could have just done this via the phone since I did not sign anything. This guy needs to have better communication skills and be more friendlier. I will plan to come back within a year and plan to stay there again as I really loved it there and so convenient to downtown,Faniel Hall & Quincy Market.

6

Susan

20 dic 2024

·

Se alojó 2 noches

We were told by the staff upon check in that we could have a room with a view of the harbor but that the room was not ready and we were told that we would have a couple of hours to wait and that we would receive a text message when the room was ready - at least by 4 pm. We waited until 5 pm and still no text so we went back to the desk only to be checked in to a room that was low and without a view. The manager that was on was VERY rude and unhelpful. She actually enjoyed telling us that the room that was supposed to be for us had been given away and lied that she was unaware that it was promised to us - despite the fact that the day shift desk folks had, in fact, passed the information along both verbally and in the computer. We never received any text that a room was even available and her attitude was, in essence, "oh well, that's just too bad". It certainly soured our experience as we had really been looking forward to celebrating a special occasion over the weekend.

We were told by the staff upon check in that we could have a room with a view of the harbor but that the room was not ready and we were told that we would have a couple of hours to wait and that we would receive a text message when the room was ready - at least by 4 pm. We waited until 5 pm and still no text so we went back to the desk only to be checked in to a room that was low and without a view. The manager that was on was VERY rude and unhelpful. She actually enjoyed telling us that the room that was supposed to be for us had been given away and lied that she was unaware that it was promised to us - despite the fact that the day shift desk folks had, in fact, passed the information along both verbally and in the computer. We never received any text that a room was even available and her attitude was, in essence, "oh well, that's just too bad". It certainly soured our experience as we had really been looking forward to celebrating a special occasion over the weekend.

10

Terri

10 sept 2025

·

Se alojó 1 noche

Great checkin process, staff extremely friendly and helpful with directions etc.

Great checkin process, staff extremely friendly and helpful with directions etc.

10

Sonya

30 jul 2024

·

Se alojó 2 noches

Absolutely one of the best places I have stayed at. Staff was very kind, helpful and friendly

Absolutely one of the best places I have stayed at. Staff was very kind, helpful and friendly

6

Claire

27 may 2024

·

Se alojó 4 noches

Amazing property, they could make some upgrades and make this a 5 star easily! Shower head in the bath was poor and water pressure issues. Staff at reception let the place down. They couldn’t find my booking after a few attempts and check out lady was unprofessional- she was boasting about it being her last day! Maybe just as well!

Amazing property, they could make some upgrades and make this a 5 star easily! Shower head in the bath was poor and water pressure issues. Staff at reception let the place down. They couldn’t find my booking after a few attempts and check out lady was unprofessional- she was boasting about it being her last day! Maybe just as well!

10

Thomas Benjamin

29 ene 2026

·

Se alojó 5 noches

Everything was great. People working there were so kund so helpful and so nice. The rooms were very good. The view was gorgeous

Everything was great. People working there were so kund so helpful and so nice. The rooms were very good. The view was gorgeous

10

Brian

14 dic 2025

·

Se alojó 2 noches

The Custom House is one of the best places we have ever stayed. The rooms , staff and atmosphere is absolutely amazing!!!

The Custom House is one of the best places we have ever stayed. The rooms , staff and atmosphere is absolutely amazing!!!

10

Julie

5 sept 2025

·

Se alojó 3 noches

I can't believe I've never stayed at a Marriott Vacation Club before. The Custom House in Boston was an incredible experience, and everything was brilliant. From the extremely helpful concierge, Monika, to the very easy valet parking, to the wonderful room with incredible views, it was just an extremely enjoyable experience. The play place for the kids was super helpful in allowing them to burn off some excess energy before bedtime, and the view from the top floor was undeniably gorgeous. I can't wait to plan my next trip and stay here again.

I can't believe I've never stayed at a Marriott Vacation Club before. The Custom House in Boston was an incredible experience, and everything was brilliant. From the extremely helpful concierge, Monika, to the very easy valet parking, to the wonderful room with incredible views, it was just an extremely enjoyable experience. The play place for the kids was super helpful in allowing them to burn off some excess energy before bedtime, and the view from the top floor was undeniably gorgeous. I can't wait to plan my next trip and stay here again.

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Ubicación

Se elogia repetidamente su ubicación céntrica y su fácil acceso a pie a Quincy Market, el paseo marítimo, Freedom Trail y el transporte público. Ideal para explorar la ciudad a pie.

Reseñas de huéspedes relacionadas

10

Mavelys de la

30 nov 2025

·

Se alojó 4 noches

All is great , the location is perfect . The rooms are big and clean. The personal very nice and help us with tours and ideas were to eat.

All is great , the location is perfect . The rooms are big and clean. The personal very nice and help us with tours and ideas were to eat.

10

SION

24 nov 2025

·

Se alojó 1 noche

Good location

Good location

10

MARY

1 oct 2025

·

Se alojó 1 noche

Great location!

Great location!

10

Jennifer

23 jul 2024

·

Se alojó 1 noche

The property was in a beautiful historic building. Our stay was wonderful but short. It is in close proximity to Quincy market and the wharf. Everything was walkable! The staff was welcoming and friendly. We would definitely stay here again!

The property was in a beautiful historic building. Our stay was wonderful but short. It is in close proximity to Quincy market and the wharf. Everything was walkable! The staff was welcoming and friendly. We would definitely stay here again!

10

Yuecheng

24 mar 2025

·

Se alojó 2 noches

Walking distance to Quincy market

Walking distance to Quincy market

10

Claudio

25 jul 2024

·

Se alojó 3 noches

Iconic building with several key attractions in walkable distance.

Iconic building with several key attractions in walkable distance.

10

Oleh

31 mar 2024

·

Se alojó 2 noches

Amazing hotel right at a heart of a downtown. We loved the architecture and location very much! Totally recommend to everyone. You will not be disappointed.

Amazing hotel right at a heart of a downtown. We loved the architecture and location very much! Totally recommend to everyone. You will not be disappointed.

10

Gail

14 nov 2025

·

Se alojó 1 noche

Historic building in great location

Historic building in great location

10

Justin

4 ago 2024

·

Se alojó 3 noches

Loved the Rooms and the Area was great to walk to many restaurants and attractions

Loved the Rooms and the Area was great to walk to many restaurants and attractions

10

Dina

28 jul 2024

·

Se alojó 3 noches

Excellent location, clean,and staff was very helpful!

Excellent location, clean,and staff was very helpful!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno en el hotel es sencillo y de pago; varios huéspedes prefirieron los cafés cercanos. Se menciona un bar, pero en general la oferta gastronómica en el hotel es limitada.

Reseñas de huéspedes relacionadas

10

Michael

3 oct 2024

·

Se alojó 4 noches

We stayed at this property twice; at either end of an East Coast road trip. The staff was friendly, it’s in a great location and the suites are huge and top notch. The breakfast in the morning is inexpensive and convenient although not over the top. Valet parking was reasonable and very helpful. I will stay here again, gladly.

We stayed at this property twice; at either end of an East Coast road trip. The staff was friendly, it’s in a great location and the suites are huge and top notch. The breakfast in the morning is inexpensive and convenient although not over the top. Valet parking was reasonable and very helpful. I will stay here again, gladly.

10

Samuel

10 nov 2025

·

Se alojó 1 noche

Everything about this place is perfect! Don't worry about breakfast as the surrounding area is filled with different options. They only offer coffee complimentary and some typical hotel breakfast items that get charged to the room, but you're not coming to Boston for hotel breakfast. Will be back to stay again!

Everything about this place is perfect! Don't worry about breakfast as the surrounding area is filled with different options. They only offer coffee complimentary and some typical hotel breakfast items that get charged to the room, but you're not coming to Boston for hotel breakfast. Will be back to stay again!

10

Marietta

21 ago 2024

·

Se alojó 2 noches

All the hotel clerks were very friendly. Our check out today was at 11am and I called the hotel desk and a male desk clerk answered. I requested to have the bell hop come and retrieve our suitcases and to hold them in the lobby as we did not want it placed in our car. The bell hop guy was great and very friendly as he also did our car valet and took our suitcases to our room when we arrived and at our departure today. The desk guy today wasn’t as friendly. Since our suitcases were being held in the lobby, I went to talk to the concierge about a place to eat breakfast/lunch and we ended up next door. It was my oversight not to check out with the desk, but we were coming back as soon as we ate. I got a call from the male clerk while I was eating and he said I was overdue for the checkout time and had to return to the desk to check out. So I left my meal to go back next door to check out. He asked me if there were any additional charges besides the 2 muffins I had purchased on the 1st floor and the parking for 3 days and asked me if he should charge my credit card I had on file and I said yes. He asked if I wanted a receipt or email the receipt and I said to email me. I wish he could have just done this via the phone since I did not sign anything. This guy needs to have better communication skills and be more friendlier. I will plan to come back within a year and plan to stay there again as I really loved it there and so convenient to downtown,Faniel Hall & Quincy Market.

All the hotel clerks were very friendly. Our check out today was at 11am and I called the hotel desk and a male desk clerk answered. I requested to have the bell hop come and retrieve our suitcases and to hold them in the lobby as we did not want it placed in our car. The bell hop guy was great and very friendly as he also did our car valet and took our suitcases to our room when we arrived and at our departure today. The desk guy today wasn’t as friendly. Since our suitcases were being held in the lobby, I went to talk to the concierge about a place to eat breakfast/lunch and we ended up next door. It was my oversight not to check out with the desk, but we were coming back as soon as we ate. I got a call from the male clerk while I was eating and he said I was overdue for the checkout time and had to return to the desk to check out. So I left my meal to go back next door to check out. He asked me if there were any additional charges besides the 2 muffins I had purchased on the 1st floor and the parking for 3 days and asked me if he should charge my credit card I had on file and I said yes. He asked if I wanted a receipt or email the receipt and I said to email me. I wish he could have just done this via the phone since I did not sign anything. This guy needs to have better communication skills and be more friendlier. I will plan to come back within a year and plan to stay there again as I really loved it there and so convenient to downtown,Faniel Hall & Quincy Market.

10

Ashley

17 dic 2025

·

Se alojó 1 noche

Staff, clean room, breakfast and bar right outside of the room. Very nice.

Staff, clean room, breakfast and bar right outside of the room. Very nice.

10

Scott

20 jul 2025

·

Se alojó 1 noche

A beutiful historic hotel in the best location is boston. Valet parking made it easy. The tob observation area allowed us to see all over boston from tables . The bar drinks were nice. An elegant hotel with spacious rooms.

A beutiful historic hotel in the best location is boston. Valet parking made it easy. The tob observation area allowed us to see all over boston from tables . The bar drinks were nice. An elegant hotel with spacious rooms.

8

David

27 jul 2025

·

Se alojó 3 noches

Those who appeared to be residents of the Custom House 5th floor and above were not as friendly as the staff. The continental breakfast was a pay A La Cart, instead of included in the price. The location was exactly what we wanted. We were able to get everywhere's in Boston that we wanted to and a very walkable location to everything

Those who appeared to be residents of the Custom House 5th floor and above were not as friendly as the staff. The continental breakfast was a pay A La Cart, instead of included in the price. The location was exactly what we wanted. We were able to get everywhere's in Boston that we wanted to and a very walkable location to everything

10

Frank

7 mar 2025

·

Se alojó 3 noches

Fine suiter og fin beliggenhet!! Elendig frokost.

Fine suiter og fin beliggenhet!! Elendig frokost.

10

Carrie

16 jun 2024

·

Se alojó 3 noches

This hotel with a view is a historic building converted into 1 bedroom king suites. It’s obviously not new but the rooms are clean and contemporary. You will have ample space and comfort with living area, pullout couch and kitchenette. It’s a timeshare vacation club so you will be asked to do a meeting, but this is optional. There is valet parking at an extra cost. Don’t bother with the ‘a la carte’ breakfast - you pay to make it yourself. Location is excellent; steps away from the Faneuil Market with tons of food and shopping options. As well as the freedom trail and the water front for access to boat tours, etc. Easily Uber anywhere from this hotel.

This hotel with a view is a historic building converted into 1 bedroom king suites. It’s obviously not new but the rooms are clean and contemporary. You will have ample space and comfort with living area, pullout couch and kitchenette. It’s a timeshare vacation club so you will be asked to do a meeting, but this is optional. There is valet parking at an extra cost. Don’t bother with the ‘a la carte’ breakfast - you pay to make it yourself. Location is excellent; steps away from the Faneuil Market with tons of food and shopping options. As well as the freedom trail and the water front for access to boat tours, etc. Easily Uber anywhere from this hotel.

8

Giovana

10 ago 2025

·

Se alojó 5 noches

Excellent location! Just a block from all main amenities. Beautiful hotel! Super clean and great service. The only reason why I’m giving a 4 star is because of the breakfast. Extremely simple. It is more like a Cafe place where you have to pay for a muffin or make your own egg. Luckily there’s plenty of cafes around the area.

Excellent location! Just a block from all main amenities. Beautiful hotel! Super clean and great service. The only reason why I’m giving a 4 star is because of the breakfast. Extremely simple. It is more like a Cafe place where you have to pay for a muffin or make your own egg. Luckily there’s plenty of cafes around the area.

10

maria

2 may 2025

·

Se alojó 3 noches

What a gem of a place. The staff is wonderful and the hotel is beautiful. They have an amazing observation deck. The bar staff is friendly. The only thing they could improve on is offering something gluten free, we went out for breakfast every morning. Highly recommend and I would definitely go back

What a gem of a place. The staff is wonderful and the hotel is beautiful. They have an amazing observation deck. The bar staff is friendly. The only thing they could improve on is offering something gluten free, we went out for breakfast every morning. Highly recommend and I would definitely go back

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8

Mario

24 ene 2025

·

Se alojó 4 noches

Tal como le decian otros comentarios, este hotel es tipo tiempo compartido y si no eres socio te daran una habitacion en un piso bajo, 4to en mi caso, que, a decir verdad es igual a los demas!! Solo es muy abajo, otrobproblema que tube fue con la calefacción calentaba demasiado la habitación y nonse podia regular!! De plano tuvimos que apagar el aire todas las noches.

Tal como le decian otros comentarios, este hotel es tipo tiempo compartido y si no eres socio te daran una habitacion en un piso bajo, 4to en mi caso, que, a decir verdad es igual a los demas!! Solo es muy abajo, otrobproblema que tube fue con la calefacción calentaba demasiado la habitación y nonse podia regular!! De plano tuvimos que apagar el aire todas las noches.

10

Melissa

hace 4 semanas

·

Se alojó 1 noche

The room had high ceilings and a loft area for the bed which was not as pictured (it showed in the sample photo it was a one bedroom) but it was a cool space. Had a small area on the high ceiling where the paint was peeling. The hotel itself is so beautiful and historic and the observation deck access alone is worth the stay there! My only complaint was that the doors in nearby rooms echoed VERY loudly when they closed. There were only a free rooms in the small corridor. But the doors openers dozens of times early morning. And after arriving late from a concert we had hoped to be able to sleep in more. The hotel staff and valet service were excellent. I also didn’t love that they used the phone number they asked at check in to call me multiple times the next day to sell me on the Marriott Vacation Club. But when I declined they weren’t pushy about it. I would stay there again for the historic charm.

The room had high ceilings and a loft area for the bed which was not as pictured (it showed in the sample photo it was a one bedroom) but it was a cool space. Had a small area on the high ceiling where the paint was peeling. The hotel itself is so beautiful and historic and the observation deck access alone is worth the stay there! My only complaint was that the doors in nearby rooms echoed VERY loudly when they closed. There were only a free rooms in the small corridor. But the doors openers dozens of times early morning. And after arriving late from a concert we had hoped to be able to sleep in more. The hotel staff and valet service were excellent. I also didn’t love that they used the phone number they asked at check in to call me multiple times the next day to sell me on the Marriott Vacation Club. But when I declined they weren’t pushy about it. I would stay there again for the historic charm.

10

Christine

7 ago 2026

·

Se alojó 1 noche

Beautiful room. Great location in the heart of downtown Boston. Love that there are two access points to the bathroom so that the person in the living room doesn’t have to walk through the other persons room to go to the bathroom.

Beautiful room. Great location in the heart of downtown Boston. Love that there are two access points to the bathroom so that the person in the living room doesn’t have to walk through the other persons room to go to the bathroom.

10

Samantha

28 jul 2026

·

Se alojó 2 noches

We were very impressed with Custom House. Love the history and architecture. What a stunning view from the top observation deck! Our second floor suite was perfectly lovely and well appointed. Concierge and staff were very helpful. Great location to explore Boston! We would definitely return!

We were very impressed with Custom House. Love the history and architecture. What a stunning view from the top observation deck! Our second floor suite was perfectly lovely and well appointed. Concierge and staff were very helpful. Great location to explore Boston! We would definitely return!

10

Traci

18 jul 2026

·

Se alojó 9 noches

Beautiful observation deck is the star of the show here. Easy distance from downtown sites including the Freedom Trail is a plus. Be aware you will be approached to attend a pitch to buy into the Marriott Vacation Club. If you are not a member, expect to get a room on a low floor, possibly with minimal windows with a view.

Beautiful observation deck is the star of the show here. Easy distance from downtown sites including the Freedom Trail is a plus. Be aware you will be approached to attend a pitch to buy into the Marriott Vacation Club. If you are not a member, expect to get a room on a low floor, possibly with minimal windows with a view.

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 16:00 a 23:59

Antes de la(s) 11:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

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Precios para las próximas fechas

septiembre 2026

octubre 2026

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Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.