布羅克頓溫德姆速 8 飯店

The smell of marijuana was so strong when I entered the hotel. Luckily our room smelled good. The parking was sketchy but everything turned out ok.

Staff was very friendly. Check in/out was fast and easy. Hotel was quiet and added security with door locking at night and unable to get in without keycard.

We stayed for 3 nights. Staff was attentive. Room phone didn’t work so went down to the front desk. Outside of the hotel had bums loitering in the parking lot laying in parking spaces. Inside entry needs a major renovation along with the rooms they are currently working on. We skipped the free breakfast because of premade- you toast pancakes etc. McD & DD were right outside. We did have a renovated room. It seemed pretty clean until my husbands mold allergies flared up on day 2. He became really ill. The bed was new and encased with a zippered allergy covering but the bed was ROCK HARD! Even our backs suffered!! No sleep….if we didn’t prepay for the nights we stayed, trust me we wouldn’t happy paid more somewhere else!

Not much to like as the property was in disarray for remodeling purposes. Furniture and such was cluttered in the hallways. Waited 15-20 minutes for someone to arrive at front desk to check in. No notice was on desk. Would not return if in the area again.

Easy access, the room is very good and big Breakfast is included and gym is available

I booked a 1 King bed room for one night. The key reader for the back entrance for the hotel took on average 7 key swipes before reading. I witnessed another guest having the same issue. In the room the AC unit was positioned high up on the wall and only operated by a non functioning remote. Instead of normal pillows, there were three down pillows of throw pillow size. The entire point of me getting this room was so I would be rested for the next day but I slept so poorly I spent the next day completely exhausted.

This hotel is conveniently located. When we arrived, there was a couple out front smoking and arguing. In the lobby, the counter is surrounded by plexiglass. Not we just got through a pandemic plexiglass, but the cash register could get robbed plexiglass. Check-in was easy. I was a little sketched out by the piles of boxes (some kind of delivery) in the public area and the smell of smoke in the lobby, but I figured the smell was from the couple outside. We had a non-smoking room, so I thought it would be ok. It was not. The room was super small and cramped and reeked of cigarette smoke. The windows did not open and looked down on an interior courtyard anyway. I literally sat with my shirt over my nose to look for other hotels on my phone because there was no way I’d be able to breathe that smell all night (allergies). I found another room, we carried our suitcases downstairs and I explained to the reservationist that I had to leave because of the smell. Then the best thing happened: he completely refunded the room, which I was not expecting, but appreciated deeply. We were there less than an hour, but he still could have charged us for the night. If you don’t mind the smell of smoke and just need a place to crash, I’m sure this place would be fine. I appreciate the integrity of the person running the place and it is convenient to the highway, shopping, and restaurants.

Really nice desk staff and I was able to park my semi in the back lot for my two night stay. My room was super tidy too.

The carpets in all areas including our room were filthy..to the point that we kept our flip flops on while walking around our room. The property is very outdated. The water in the shower was brown and took a long time to clear (but never completely). Our toilet made noises all night coming from the fill tank. We stayed 2 nights and were visiting family in Pembroke so we really only slept there. The beds were comfortable and clean. The breakfast was good and when I asked for the fruit basket to be filled the manager was very happy to fill it. All this being said….would I stay there again…probably not…but for 2 nights we made due with the accommodations. I would not stay there for longer or with a small child that would possibly be crawling around on the floor. The managers/workers (we saw 3) were all pleasant and helpful.

It’s old and seems dingy in some areas.

Staff was great and very helpful, but one of our beds did have bedbugs.

BEWARE THEY HAVE BEDBUGS AT TIME OF REVIEW. Me and my family booked to stay here for a few nights, a few hours into us going to sleep (around 1am) one of my family memebers who has senitive skin noticed the bite marks and we found around 6 of them out between the 2 beds. Luckly we got moved to another room (which the first one did smell smoke free while the other did not). That one did not seem to have bedbugs (although i know they can spread pretty fast) We were not able to get a refund for that night but luckly got the other nights quickly refunded and left as soon as possible in the morning. Bed bug bites sometimes dont show up for days to weeks so be careful if youve gone here recently. Also someone was yelling at the front desk aroud 1-3am about a pillow being dirty which I understand being mad but it was ridiculous the extent they did. The guy at the front desk was very appoligetic in the morning. Another thing was some people outside the building were being loud at night as well. Would not recommend.

The minute you walk through the front lobby you feel as if you were in an ashtray! The cigarette smell is the fragrance that greets you! Never again!!

The heavy smell of cigarette smoke residue hits you as soon as you walk into the lobby. Not good for anyone with respiratory issues. It’s unfortunate that you chose financial gain over a child adults and senior citizens with respiratory issues. The cigarette smoke linger in the hallway so when you walk out of your room, it’s you and your face. Also, the cigarette smoke seeps inside the the non-cigarette smoker room. I couldn’t enjoy my stay due to the heavy cigarette smoke residue. Although the hotel stay are voluntary but you should put a sign up saying smokers only. I will not recommend this hotel chain, unless you revise your smoking policy.

The gentleman at the counter was great and that was about the only thing. Non smoking room and it wreaked of cigarette smoke. Mold/mildew smell in room as well. Dirty, stained pillow and sheets. Checkout was noon and they opened our door 2x before we even checked out to get in to clean, only knocked one of the times.

Bed bugs. Cockroaches

It was dirty and smelled of mold.

Entire place smelled of smoke.

The bed was comfortable. But the place smelled so much like smoke, hard to breathe.

Hotel smells of smoke everywhere, including the non smoking rooms. Walls are paper thin. Breakfast was terrible, cereal with no milk! Watered down juices. The room bed was missing a fitted sheet. The room bathroom had hair in the sink. Gross gross gross

Staff are friendly. The AC doesn’t work well

Air conditioning did not work. Unit was falling off wall. When we spoke to the front desk he said it was the best he could offer. So we checked out right after checking in and didn’t even get offered any type of refund or apology.

Luckily we only stayed the one night after a concert, because the smell was terrible, the room was trash, and the overall conditions seemed unsafe. We had holes in walls, burn marks on the blankets and floors, there was an outlet by the bed that was completely ripped off the wall to the wires were hanging out. I ran the sink water to brush my teeth and brown sludge came out. Not to mention the hotel location seemed a bit sketchy, as there was a cop circling the parking lot late that evening. Only plus was that the beds and pillows were somewhat comfortable.

The window was severely cracked. The TV and phone didn't work. The carpet, drapes, and walls were filthy. No tissues and only 1/4 roll of toilet paper. Bathroom was dirty. Not sure when the last time someone entered that room to clean!!!

I booked a 1 King bed room for one night. The key reader for the back entrance for the hotel took on average 7 key swipes before reading. I witnessed another guest having the same issue. In the room the AC unit was positioned high up on the wall and only operated by a non functioning remote. Instead of normal pillows, there were three down pillows of throw pillow size. The entire point of me getting this room was so I would be rested for the next day but I slept so poorly I spent the next day completely exhausted.

Room was not as described. Could not sleep 3 only slept 2. Very very very small pillows. Very shady area. Water didn’t drain well in shower by end of shower you were standing in ankle deep water and we weren’t taking long showers at all. It took about 15 minutes for the water to drain. Seemed more like a homeless hotel as the clientele staying there seemed to barely have enough money for 1 night stay. We stayed there because there was a concert festival close by and not many hotels were in the area. There was a lot of police activity in the area over our stay. AC was old, loud and very hard to figure out how to control and my boyfriend and I are both electricians.

Room was decent smelled clean and bed was big, only issue was the people that stayed there, family above us kept having there kids jumping up and down all day and night. Shady characters everywhere

The place reeked like cigarette smoke everywhere you went, even in the non-smoking room that I stayed in with my two children. The bed pillows are super small too. The walls are thin, we could hear loud TVs all night. Glad we only stayed one night while passing through.

The heater was too loud - keeps running a humming sound all night long

Room smelled like cigarettes when I booked for a non smoking room! One pillow had blood on it & the room was really nosy! Bathroom was clean tho!

Not clean. A man that works in housekeeping barged in my room.

Staff was very friendly. Check in/out was fast and easy. Hotel was quiet and added security with door locking at night and unable to get in without keycard.

Was double charged for the stay, once before I checked in (despite being clearly told when I booked that I would not be charged before checking in), and once after. Spoke to front desk about it and was told I would be called by a manager to resolve the issue and have heard radio silence since. Front desk also tried to talk around the issue and was less than helpful for most of the interaction. Terrible customer service all around. Place was generally in disrepair as but you get what you pay for.

Staff were extremely accommodating when trying to book rooms.

The breakfast was SUPER limited. The room wasnt finished being cleaned when I checked in after 3 and rushed to get there because I was told if I didn't I would have to pay a different rate because my reservation would be canceled, half the hotel was "smoking" which made the halls smell like cigarettes, I wasnt given my deposit back because I forgot to stop at the office to get the cash back and "it cant be put back on the card on file right away".

The gentleman at the counter was great and that was about the only thing. Non smoking room and it wreaked of cigarette smoke. Mold/mildew smell in room as well. Dirty, stained pillow and sheets. Checkout was noon and they opened our door 2x before we even checked out to get in to clean, only knocked one of the times.

Really nice desk staff and I was able to park my semi in the back lot for my two night stay. My room was super tidy too.

The staff was courteous and professional. The man who checked me in was so friendly.It was nice and quiet there and the price was right.Also they had the most comfortable mattress that I ever slept on…Will stay there again

When I got in to check in the room, wasn’t ready the ladies that were cleaning did not want to clean my room and refused to clean my room till they had their break to eat, which I believe that is wrong because I got the reservation for three and did not get into my room until almost 4 o’clock in the afternoon and then on top of that in the morning at 9:50 in the morning The same woman denied to clean my room my room service basically kicking me out of the room. I had almost 3 hours more to check out. I ended up leaving at 10 o’clock in the morning from that hotel room. This was a waste of my time.

The receptionist Anthony was exceptional, very polite and caring. My daughter forgot her purse in the breakfast area. Before we even realized that, I heard a knock on my door Lo and Behold Anthony brought it to us. Robert the housekeeper was friendly and helpful. I had a pleasant stay. Thank you so much Anthony and Robert.

The smell of marijuana was so strong when I entered the hotel. Luckily our room smelled good. The parking was sketchy but everything turned out ok.

Breakfast left a bit to be desired. Location and clientele were a bit sketchy. Reception was great. Did not have much else

We stayed for 2 nights. The moment we went inside I was immediately uncomfortable. I have stayed in hotels all over Europe and the East coast of the US. I have never felt unsafe. I didn't want to stay the second night. Someone was trying to get in our room the first night. The night manager was right on it, so I was very grateful for that. People were screaming at each other in the middle of the night. The cleaning left a lot to be desired. While most areas were clean, oddly enough the walls in the bathroom were not, and around the door knob was very dirty. The elevator had someone's dirty clothes in it, they laid there for almost 24 hours. Also the vents in the elevator were very dusty and need cleaning. Clearly the owners are trying to clean the place up. People are living there in the hotel. They have a lot of work ahead of them. If you are looking for a place to just sleep, it will do. I wouldn't say again. I wish the owners the best of luck getting that place cleaned up and cleaned out. And the breakfast is good for coffee and toast. Not much there.

Luckily we only stayed the one night after a concert, because the smell was terrible, the room was trash, and the overall conditions seemed unsafe. We had holes in walls, burn marks on the blankets and floors, there was an outlet by the bed that was completely ripped off the wall to the wires were hanging out. I ran the sink water to brush my teeth and brown sludge came out. Not to mention the hotel location seemed a bit sketchy, as there was a cop circling the parking lot late that evening. Only plus was that the beds and pillows were somewhat comfortable.

First off they charged my account while we were driving there at 1pm. Check in is 3pm. The bullet proof glass around the clerk was concerning. The clerk tried telling me they didn't have a room yet. It's 145pm. But they charged me. He saw my husband and changed his mind. They then again charge my debit when we check in. Now i have 2 charges and he said one would fall off in 2 to 3 days. Are you kidding me. He told me this is how it works. No it doesn't. The sheets and blanket had cigarette burns on both beds. Even on the tub.Going back to the hotel after the concert we get stopped because our license plate light was out, and the cop tells us it's a very unsafe hotel. DO NOT STAY HERE

I was in town for a concert so I only needed to stay one night. I would definitely stay there again.

This hotel is conveniently located. When we arrived, there was a couple out front smoking and arguing. In the lobby, the counter is surrounded by plexiglass. Not we just got through a pandemic plexiglass, but the cash register could get robbed plexiglass. Check-in was easy. I was a little sketched out by the piles of boxes (some kind of delivery) in the public area and the smell of smoke in the lobby, but I figured the smell was from the couple outside. We had a non-smoking room, so I thought it would be ok. It was not. The room was super small and cramped and reeked of cigarette smoke. The windows did not open and looked down on an interior courtyard anyway. I literally sat with my shirt over my nose to look for other hotels on my phone because there was no way I’d be able to breathe that smell all night (allergies). I found another room, we carried our suitcases downstairs and I explained to the reservationist that I had to leave because of the smell. Then the best thing happened: he completely refunded the room, which I was not expecting, but appreciated deeply. We were there less than an hour, but he still could have charged us for the night. If you don’t mind the smell of smoke and just need a place to crash, I’m sure this place would be fine. I appreciate the integrity of the person running the place and it is convenient to the highway, shopping, and restaurants.

Room was not as described. Could not sleep 3 only slept 2. Very very very small pillows. Very shady area. Water didn’t drain well in shower by end of shower you were standing in ankle deep water and we weren’t taking long showers at all. It took about 15 minutes for the water to drain. Seemed more like a homeless hotel as the clientele staying there seemed to barely have enough money for 1 night stay. We stayed there because there was a concert festival close by and not many hotels were in the area. There was a lot of police activity in the area over our stay. AC was old, loud and very hard to figure out how to control and my boyfriend and I are both electricians.

I am fairly familiar with the area

Front desk staff were great. It was quiet, convenient and a good value.

The facility is dirty and breakfast is a joke.

My room was a non-smoking room, but the entire hotel smelled like cigarette smoke. It was gross. The free breakfast consisted of cereal and juice and coffee. They had pancake syrup out but no pancakes or waffles available and it just didn’t look very clean. Our bathtub was a jetted spa tub that all the jets were dirty, and there was hair still in the filter. The staff that checked us in at 3 o’clock left work at midnight was back at 6 AM. I didn’t really wanna complain to the hotel because I felt bad that the staff is being overworked. I highly would not recommend this hotel.

Breakfast left a bit to be desired. Location and clientele were a bit sketchy. Reception was great. Did not have much else

The breakfast was SUPER limited. The room wasnt finished being cleaned when I checked in after 3 and rushed to get there because I was told if I didn't I would have to pay a different rate because my reservation would be canceled, half the hotel was "smoking" which made the halls smell like cigarettes, I wasnt given my deposit back because I forgot to stop at the office to get the cash back and "it cant be put back on the card on file right away".

This hotel is conveniently located. When we arrived, there was a couple out front smoking and arguing. In the lobby, the counter is surrounded by plexiglass. Not we just got through a pandemic plexiglass, but the cash register could get robbed plexiglass. Check-in was easy. I was a little sketched out by the piles of boxes (some kind of delivery) in the public area and the smell of smoke in the lobby, but I figured the smell was from the couple outside. We had a non-smoking room, so I thought it would be ok. It was not. The room was super small and cramped and reeked of cigarette smoke. The windows did not open and looked down on an interior courtyard anyway. I literally sat with my shirt over my nose to look for other hotels on my phone because there was no way I’d be able to breathe that smell all night (allergies). I found another room, we carried our suitcases downstairs and I explained to the reservationist that I had to leave because of the smell. Then the best thing happened: he completely refunded the room, which I was not expecting, but appreciated deeply. We were there less than an hour, but he still could have charged us for the night. If you don’t mind the smell of smoke and just need a place to crash, I’m sure this place would be fine. I appreciate the integrity of the person running the place and it is convenient to the highway, shopping, and restaurants.

One of the Worst properties that I have ever stayed in my whole life. Let me List out the good bits first. The Good : The guy at the reception was hospitable and helpful The Bad : Unclean premises ; The room that was initially offered had a blocked Bathtub; The hotel had racist patrons inhabiting the rooms , had to encounter one myself. Breakfast offered was very limited.

We arrived around midnight after a concert. The gentleman who was checking in was very busy but very patient. We only stayed overnight. They have a continental breakfast which was just ok. They ran out of a few things and had enough for a quick breakfast.

Location moderately uncomfortable; nice staff; faucet was hard to manipulate; the tub water was dark, as if rust from the pipes had bled through… taking a bath was out. No screen after opening the window on the second floor. The continental breakfast was minuscule … Worst of all, the orange juice was bad. I had the misfortune to take a massive swallow before I realized that and was sick all day! I reported it to the front office.

The carpets in all areas including our room were filthy..to the point that we kept our flip flops on while walking around our room. The property is very outdated. The water in the shower was brown and took a long time to clear (but never completely). Our toilet made noises all night coming from the fill tank. We stayed 2 nights and were visiting family in Pembroke so we really only slept there. The beds were comfortable and clean. The breakfast was good and when I asked for the fruit basket to be filled the manager was very happy to fill it. All this being said….would I stay there again…probably not…but for 2 nights we made due with the accommodations. I would not stay there for longer or with a small child that would possibly be crawling around on the floor. The managers/workers (we saw 3) were all pleasant and helpful.

Hotel smells of smoke everywhere, including the non smoking rooms. Walls are paper thin. Breakfast was terrible, cereal with no milk! Watered down juices. The room bed was missing a fitted sheet. The room bathroom had hair in the sink. Gross gross gross