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Tru by Hilton Chicopee Springfield

US$ 171

/noite

Média para setembro

Tru by Hilton Chicopee Springfield - Image 1

Tru by Hilton Chicopee Springfield - Quarto

Tru by Hilton Chicopee Springfield - Quarto

Tru by Hilton Chicopee Springfield - Piscina

Tru by Hilton Chicopee Springfield - Restaurante

Selecione datas para ver preços e disponibilidade

US$ 171

/noite

Média para setembro

Preços médios mensais

Em Tru by Hilton Chicopee Springfield, o preço por noite é, em média, US$ 111 no mês mais barato (dezembro) e US$ 171 no mês mais caro (setembro), com base nos últimos 12 meses.

Preço médio por noite em Tru by Hilton Chicopee Springfield por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 120
fevereiro	US$ 126
março	US$ 166
abril	US$ 139
maio	US$ 171
junho	US$ 164
julho	US$ 170
agosto	US$ 139
setembro	US$ 171
outubro	US$ 163
novembro	US$ 139
dezembro	US$ 111

Mais caro: setembro (aprox. US$ 171)

Mais barato: dezembro (aprox. US$ 111)

Sobre este alojamento

As propostas de lazer e entretenimento à sua disposição incluem uma piscina interior e uma sala de fitness aberta 24 horas. As facilidades adicionais incluem Wi-fi grátis, uma sala de jogos e uma área para piqueniques.

Comodidades

As propostas de lazer e entretenimento à sua disposição incluem uma piscina interior e uma sala de fitness aberta 24 horas. As facilidades adicionais incluem Wi-fi grátis, uma sala de jogos e uma área para piqueniques.

Comodidades para negócios

As principais comodidades incluem um business center aberto 24 horas, jornais grátis no lobby e um serviço de limpeza a seco. Há estacionamento grátis no local.

Restaurante

Tru by Hilton Chicopee Springfield dispõe de snack-bar/pastelaria. Peça o seu cocktail favorito no bar/lounge. Comece as suas manhãs da melhor forma com um pequeno-almoço takeaway grátis, servido diariamente entre as 06:00 e as 10:00.

Quartos

Sinta-se em casa num dos 108 quartos com um televisor LED. As camas têm edredões de penas e roupa de alta qualidade, para um sono pleno de conforto. Ligue-se à internet com e sem fios gratuita para estar sempre contactável. Em alternativa, assista a uma seleção de canais por cabo. As comodidades incluem ainda ferros/tábuas de engomar e cortinas/cortinados opacos, além de telefone com chamadas locais grátis.

Localização

Com uma estadia Tru by Hilton Chicopee Springfield em Chicopee, ficará a 15 minutos de carro de MGM Springfield e de Naismith Memorial Basketball Hall of Fame. Este hotel está a 18 km (11,2 mi) de Six Flags New England e a 1,3 km (0,8 mi) de Chicopee Falls Dam.

O que há nas proximidades

Chicopee Falls Dam(0.8 milhas)
Chicopee Memorial State Park(1.1 milhas)
Bowlero Chicopee(2.8 milhas)
Connecticut River(3.7 milhas)
Blunt Park(4.2 milhas)
Holyoke Heritage State Park(4.3 milhas)
Mercy Hospital(4.3 milhas)
Lake Lorraine State Park(4.5 milhas)
Baystate Medical Center(4.5 milhas)
Wistariahurst Museum(4.7 milhas)
International Volleyball Hall of Fame(4.7 milhas)
Holyoke Medical Center(4.8 milhas)
Springfield Armory(4.9 milhas)
Brightwood Ave. Park(5 milhas)
Springfield Technical Community College(5 milhas)
Estação de Comboios de Springfield Union (ZSF)(7.4 milhas)
Westfield, Massachusetts (BAF-Aeroporto Municipal de Barnes)(13.5 milhas)
Hartford, Connecticut (BDL-Aeroporto Internacional Bradley)(26.9 milhas)

Serviço de lavandaria
Elevador
Centro de negócios
Cofre
Instalações para exercício físico
Área de piquenique/Mesas

Localização

440 Memorial Dr, Chicopee, Massachusetts, Estados Unidos

Chicopee Falls Dam (0.8 milhas)

Chicopee Memorial State Park (1.1 milhas)

Bowlero Chicopee (2.8 milhas)

Connecticut River (3.7 milhas)

Blunt Park (4.2 milhas)

Holyoke Heritage State Park (4.3 milhas)

Mais informações sobre a localização

Opções de quartos

3

Quarto, 2 camas queen-size, adaptado para pessoas com dificuldades de mobilidade (Roll-In Shower)

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 4

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

3

Quarto, 2 camas queen-size, adaptado para pessoas com dificuldades auditivas (Hearing)

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 4

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

3

Quarto, 2 camas queen-size, adaptado para pessoas com dificuldades de mobilidade

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 4

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

2

Quarto, 1 cama king-size, adaptado para pessoas com dificuldades auditivas (Hearing)

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

4

Quarto, 2 camas queen-size

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 4

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

3

Quarto, 1 cama king-size, adaptado para pessoas com dificuldades de mobilidade

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

3

Quarto, 1 cama king-size, adaptado para pessoas com dificuldades auditivas (Hearing, Roll-in Shower)

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

4

Quarto, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

Avaliações dos hóspedes

8.4

Muito Bom

Com base em 1.004 avaliações verificadas

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Em relação às avaliações, o Tru by Hilton Chicopee Springfield é elogiado pelos quartos limpos e modernos, e pela simpatia da equipe, com um lobby animado e localização conveniente perto da rodovia, mas as reclamações citam paredes finas, ruído da rodovia, quartos pequenos e minimalistas, e problemas ocasionais de manutenção ou na piscina.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

Em relação às avaliações, o Tru by Hilton Chicopee Springfield é elogiado pelos quartos limpos e modernos, e pela simpatia da equipe, com um lobby animado e localização conveniente perto da rodovia, mas as reclamações citam paredes finas, ruído da rodovia, quartos pequenos e minimalistas, e problemas ocasionais de manutenção ou na piscina.

Muitos hóspedes destacam a variedade do café da manhã e as máquinas de panquecas, enquanto outros acharam a qualidade ou a temperatura da comida deficientes. Alguns hóspedes relataram que a equipe de limpeza entrava nos quartos apesar das placas de “Não Perturbe” e problemas ocasionais na recepção ou com as reservas. Ideal para estadias curtas e simples perto da rodovia.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

O lobby oferece jogos e café 24 horas; a academia é razoável. A piscina é pequena e, por vezes, esteve fechada ou mal conservada, com problemas ocasionais no elevador ou na máquina de gelo.

Avaliações dos hóspedes relacionadas

10

Arpan

22 de mar. de 2025

·

A estadia foi de 1 noite

Staff helped keep breakfast stocked. Room was clean, had nice amenities like games in the lobby and comfortable seating.

Staff helped keep breakfast stocked. Room was clean, had nice amenities like games in the lobby and comfortable seating.

8

Jill

27 de jan. de 2025

·

A estadia foi de 2 noites

Our room was very clean. The breakfast was good with good assortment of choices. The lobby was a good place to hang out and have a cup of tea and work. My only complaint is the pool water was cloudy and had a strong smell of chloramines. They need to work out the chemical balance and do daily checks. Other wise it was a pleasant stay.

Our room was very clean. The breakfast was good with good assortment of choices. The lobby was a good place to hang out and have a cup of tea and work. My only complaint is the pool water was cloudy and had a strong smell of chloramines. They need to work out the chemical balance and do daily checks. Other wise it was a pleasant stay.

10

Sarah

9 de jul. de 2024

·

A estadia foi de 2 noites

Great place to stay, activities for the kids and great meeting area in lobby. Only downside is the ice machine- only one for the entire hotel and it couldn’t keep up

Great place to stay, activities for the kids and great meeting area in lobby. Only downside is the ice machine- only one for the entire hotel and it couldn’t keep up

10

Marie

28 de ago. de 2025

·

A estadia foi de 2 noites

Great housekeepers; available pool & gym; free parking & breakfast!

Great housekeepers; available pool & gym; free parking & breakfast!

6

Michael

5 de ago. de 2025

·

A estadia foi de 2 noites

Pool vile, service very friendly,

Pool vile, service very friendly,

10

Teresina

15 de jul. de 2024

·

A estadia foi de 7 noites

Staff is very helpful and friendly. The whole design of the hotel is excellent for family with kids and young generations. They have a wide open space in the lobby with 2 foosball tables and lots of sitting areas. They have complimentary coffee and tea in the lobby where you can grab one at anytime. We stayed there for a week and the guest coin laundry is an excellent facility for us. It costs $2.50 for washer (25-30 mins) and $1 for dryer (45 mins). They made your room every other day, it is good to ask for trash bags at reception if we have a lot of trash. The lobby has a microwave and paper plates and plastic cutlery if you need some. Overall, we love to stay in this hotel again.

Staff is very helpful and friendly. The whole design of the hotel is excellent for family with kids and young generations. They have a wide open space in the lobby with 2 foosball tables and lots of sitting areas. They have complimentary coffee and tea in the lobby where you can grab one at anytime. We stayed there for a week and the guest coin laundry is an excellent facility for us. It costs $2.50 for washer (25-30 mins) and $1 for dryer (45 mins). They made your room every other day, it is good to ask for trash bags at reception if we have a lot of trash. The lobby has a microwave and paper plates and plastic cutlery if you need some. Overall, we love to stay in this hotel again.

10

Charles

16 de mai. de 2025

·

A estadia foi de 5 noites

Lots of friendly staff. The breakfast was awesome every morning. The fitness center was better than most by comparison.

Lots of friendly staff. The breakfast was awesome every morning. The fitness center was better than most by comparison.

10

sandra

21 de jul. de 2024

·

A estadia foi de 1 noite

They stay was amazing. The only thing. Pool was out of service & they offered us if we wanted to use Hampton hotels pool. But we didn't want to Go outside after being in pool...

They stay was amazing. The only thing. Pool was out of service & they offered us if we wanted to use Hampton hotels pool. But we didn't want to Go outside after being in pool...

10

Peter

10 de set. de 2023

·

A estadia foi de 1 noite

Fantastic! The pool was perfect, too!

Fantastic! The pool was perfect, too!

8

Scottie

8 de jun. de 2025

·

A estadia foi de 2 noites

The staff were incredibly professional and kind, the room was clean, but lacked a coffee pot. My main disappointment was that the pool—my reason for booking—was shut down on the one full day I was there.

The staff were incredibly professional and kind, the room was clean, but lacked a coffee pot. My main disappointment was that the pool—my reason for booking—was shut down on the one full day I was there.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Os quartos e as áreas comuns são frequentemente elogiados pela limpeza. Alguns relatos mencionam problemas como mofo no banheiro ou cabelo, insetos ocasionais e falta de limpeza.

Avaliações dos hóspedes relacionadas

10

Caitlin

7 de ago. de 2025

·

A estadia foi de 1 noite

Very clean room & bathrooms. Comfortable beds and bedding.

Very clean room & bathrooms. Comfortable beds and bedding.

10

Michelle

4 de ago. de 2025

·

A estadia foi de 1 noite

Can I just say that this was one of the best properties .The check-in woman was friendly, accommodating, entered the room it was so clean. The only issue I have was the bathroom around the tub. There was mold, but everything else was just perfect all the staff from the check-in staff to the checkout staff. Superb and went beyond their way to make our trip amazing

Can I just say that this was one of the best properties .The check-in woman was friendly, accommodating, entered the room it was so clean. The only issue I have was the bathroom around the tub. There was mold, but everything else was just perfect all the staff from the check-in staff to the checkout staff. Superb and went beyond their way to make our trip amazing

8

Christina

29 de jun. de 2025

·

A estadia foi de 5 noites

Really nice mid-tier hotel. Rooms are clean and efficient (wish there were a few drawers in the rooms), and a nice size. Friendly staff. Quality hotel breakfast with good options! Coffee in lobby is delicious and fresh. Easy, safe, and clean spot all around.

Really nice mid-tier hotel. Rooms are clean and efficient (wish there were a few drawers in the rooms), and a nice size. Friendly staff. Quality hotel breakfast with good options! Coffee in lobby is delicious and fresh. Easy, safe, and clean spot all around.

10

Khaled

10 de fev. de 2025

·

A estadia foi de 1 noite

Staff are extremely helpful and friendly, and the property is spotless

Staff are extremely helpful and friendly, and the property is spotless

6

Setana

21 de jun. de 2025

·

A estadia foi de 4 noites

Not the cleanest property

Not the cleanest property

6

Luri

12 de jul. de 2025

·

A estadia foi de 1 noite

We found two roach like bugs in the room

We found two roach like bugs in the room

4

Kevin

23 de set. de 2023

·

A estadia foi de 1 noite

The shower had wads of long black hair on the wall. The toilet was clogged. We asked for it to be fixed. They only offered to move our room since no maintenance person was on staff. We were already unpacked. They sent up the desk person with a plunger and handed it to us. Then we asked when we were done unclogging their toilet that we bring it back to the desk. Why the manager on staff couldn't get off his or her butt and wipe down the shower wall and unclog the toilet on their own is beyond me. They didn't care.

The shower had wads of long black hair on the wall. The toilet was clogged. We asked for it to be fixed. They only offered to move our room since no maintenance person was on staff. We were already unpacked. They sent up the desk person with a plunger and handed it to us. Then we asked when we were done unclogging their toilet that we bring it back to the desk. Why the manager on staff couldn't get off his or her butt and wipe down the shower wall and unclog the toilet on their own is beyond me. They didn't care.

10

Theresa

28 de set. de 2025

·

A estadia foi de 1 noite

Staff was wonderful and hotel was spotless. Great breakfast also!

Staff was wonderful and hotel was spotless. Great breakfast also!

10

Kim

14 de jun. de 2024

·

A estadia foi de 1 noite

Very clean and well designed

Very clean and well designed

10

Roxanne

16 de jun. de 2025

·

A estadia foi de 3 noites

The room was very clean, and the bathroom was spacious. Layout was well thought out.

The room was very clean, and the bathroom was spacious. Layout was well thought out.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos modernos e minimalistas são limpos, mas compactos, com espaço de armazenamento limitado e poucas comodidades no quarto; alguns não têm cafeteira ou micro-ondas no quarto. Ruído das paredes finas ou da rodovia próxima é comum, embora as camas sejam geralmente confortáveis.

Avaliações dos hóspedes relacionadas

6

john

27 de dez. de 2024

·

A estadia foi de 1 noite

Place was clean and new and front desk person was very nice. But room and bath was poorly designed. Cheap. The light for bed could only be reached by getting out of bed. Could not dim. Soap system was terrible. Couldnt get it out of the squeeze things especially with wet hands in shower.Shower was so strong it almost hurt skin. Every time I turned it on I got powerful cold water before i could even get it to the hot setting. Shower door didnt close fully so bath floor got all wet. Chair in room was too big for small space. Bed table was weird and hard to find in dark. I wont stay there again. Will go to Holdiay Inn Express or somewhere that is newish but not cheaply designed. Graphics will not age well and when this property gets older, it will look really out of date.

Place was clean and new and front desk person was very nice. But room and bath was poorly designed. Cheap. The light for bed could only be reached by getting out of bed. Could not dim. Soap system was terrible. Couldnt get it out of the squeeze things especially with wet hands in shower.Shower was so strong it almost hurt skin. Every time I turned it on I got powerful cold water before i could even get it to the hot setting. Shower door didnt close fully so bath floor got all wet. Chair in room was too big for small space. Bed table was weird and hard to find in dark. I wont stay there again. Will go to Holdiay Inn Express or somewhere that is newish but not cheaply designed. Graphics will not age well and when this property gets older, it will look really out of date.

10

Emma

21 de abr. de 2025

·

A estadia foi de 2 noites

No microwave in room or freezer. Everything besides this was great

No microwave in room or freezer. Everything besides this was great

4

R Bruce

31 de out. de 2025

·

A estadia foi de 1 noite

Vibe is supposed to be hip. Reality is stark, cheap and uncomfortable - like a college dorm room. Within a few hundred ft of an interstate, so traffic noise all night. No coffee or fridge in room. One uncomfortable chair. Will never stay at a Tru again.

Vibe is supposed to be hip. Reality is stark, cheap and uncomfortable - like a college dorm room. Within a few hundred ft of an interstate, so traffic noise all night. No coffee or fridge in room. One uncomfortable chair. Will never stay at a Tru again.

10

Jiaqi

27 de dez. de 2023

·

A estadia foi de 1 noite

Room is clean and convenient, but a little bit noisy next to the thruway

Room is clean and convenient, but a little bit noisy next to the thruway

8

Team

9 de dez. de 2024

·

A estadia foi de 1 noite

This hotel looked fairly new and was clean overall, but the room was really small and there was NO insulation between rooms. We could CLEARLY hear all conversations going on in the room next door, pounding on the floor above our heads at all hours of the night as people walked around, etc. The breakfast was good with lots of options, however, the entire dining area was over fragranced with something that smelled like soap, which is not what you want to smell while eating. The front desk staff was friendly enough and we were able to check in about 30 minutes early. There were lots of options for shopping and dining nearby. It was a little inconvenient to access because the road had a guardrail in the middle of the road, so you could only go out one way and then you'd have to go about a half mile up the road and turn around, so not the most convenient parking. But overall, it was comfortable enough and we'd probably stay again if we were in the area. Just be aware that it may be noisy and try to get an upper floor so no one is above you.

This hotel looked fairly new and was clean overall, but the room was really small and there was NO insulation between rooms. We could CLEARLY hear all conversations going on in the room next door, pounding on the floor above our heads at all hours of the night as people walked around, etc. The breakfast was good with lots of options, however, the entire dining area was over fragranced with something that smelled like soap, which is not what you want to smell while eating. The front desk staff was friendly enough and we were able to check in about 30 minutes early. There were lots of options for shopping and dining nearby. It was a little inconvenient to access because the road had a guardrail in the middle of the road, so you could only go out one way and then you'd have to go about a half mile up the road and turn around, so not the most convenient parking. But overall, it was comfortable enough and we'd probably stay again if we were in the area. Just be aware that it may be noisy and try to get an upper floor so no one is above you.

4

Kim

24 de set. de 2025

·

A estadia foi de 2 noites

Rooms were to small and rooms were clean every other day

Rooms were to small and rooms were clean every other day

6

MICHAEL

14 de jun. de 2025

·

A estadia foi de 1 noite

Street noise all night and woke up early to people above us. Bring ear plugs and stay on top floor. Nice clean room otherwise.

Street noise all night and woke up early to people above us. Bring ear plugs and stay on top floor. Nice clean room otherwise.

8

jeremy

10 de jun. de 2025

·

A estadia foi de 1 noite

Check in was simple. Room was very minimalist with no storage space besides on the floor under the bed. No problem with parking.

Check in was simple. Room was very minimalist with no storage space besides on the floor under the bed. No problem with parking.

8

aimee

11 de fev. de 2024

·

A estadia foi de 1 noite

Fine for one night. No drawers no closet bed was fine. Noise machine and earplugs was needed. Staff lovely.

Fine for one night. No drawers no closet bed was fine. Noise machine and earplugs was needed. Staff lovely.

6

TOM

11 de set. de 2025

·

A estadia foi de 1 noite

Hwy VERY noisy!!

Hwy VERY noisy!!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

Muitos hóspedes elogiam a equipe simpática e prestativa. No entanto, vários relatam que a equipe de limpeza entra nos quartos apesar das placas de “Não Perturbe”, ocasionais grosserias, problemas de reserva ou sobre-reserva e respostas irregulares às reclamações de ruído.

Avaliações dos hóspedes relacionadas

2

James

15 de jul. de 2025

·

A estadia foi de 1 noite

Didn’t have my reservation, they took my money. I ended up paying twice.

Didn’t have my reservation, they took my money. I ended up paying twice.

6

Eric

31 de dez. de 2025

·

A estadia foi de 1 noite

Fun lobby setup, comfy beds. Walls somewhat thin, hopefully you have quiet neighbors. but not too much noise from road. Main complaint - housekeeping. They talked loudly outside my door at 930am despite having the do-not-disturb sign on the door (checkout at noon). Even crazier, they barged into my brothers room at 10am without knocking, while he was naked coming out of the shower. He also had the do-not-disturb sign on the door. Manager - please talk to your workers about these issues.

Fun lobby setup, comfy beds. Walls somewhat thin, hopefully you have quiet neighbors. but not too much noise from road. Main complaint - housekeeping. They talked loudly outside my door at 930am despite having the do-not-disturb sign on the door (checkout at noon). Even crazier, they barged into my brothers room at 10am without knocking, while he was naked coming out of the shower. He also had the do-not-disturb sign on the door. Manager - please talk to your workers about these issues.

6

Nydia

4 de dez. de 2024

·

A estadia foi de 1 noite

I was in the room with my Partner when a staff person went into The room without knocking. It was such a horrible experience. I felt that my privacy was violated. The manager stated that she would contact Expedia so we can get a full refund. I’m still waiting in that

I was in the room with my Partner when a staff person went into The room without knocking. It was such a horrible experience. I felt that my privacy was violated. The manager stated that she would contact Expedia so we can get a full refund. I’m still waiting in that

10

John

29 de set. de 2024

·

A estadia foi de 1 noite

Bradley, who was at the front desk when we checked in last night was absolutely phenomenal. He was extremely helpful answered any and all questions that we might’ve had. One of the best front desk clerks. I have run into in a very long time.

Bradley, who was at the front desk when we checked in last night was absolutely phenomenal. He was extremely helpful answered any and all questions that we might’ve had. One of the best front desk clerks. I have run into in a very long time.

8

Lynn

4 de jun. de 2024

·

A estadia foi de 1 noite

Second stay at this property. My biggest complaint is the noise. Close to Mass Pike you could hear trucks traveling at night. This week I stayed on 2nd floor and young kids were running up & down hallways. Im sure excited to attend the areas many attractions. However, the hall in the morning was left with snacks all over the floor, doors banging loud TV’s. Wow parents control your kids. And btw, they were the same rude kids cutting in line at the breakfast buffet. Honestly, not really a hotel issue. However, Hilton could have intervened with the nonsense. People are their to relax and get a good nights sleep.

Second stay at this property. My biggest complaint is the noise. Close to Mass Pike you could hear trucks traveling at night. This week I stayed on 2nd floor and young kids were running up & down hallways. Im sure excited to attend the areas many attractions. However, the hall in the morning was left with snacks all over the floor, doors banging loud TV’s. Wow parents control your kids. And btw, they were the same rude kids cutting in line at the breakfast buffet. Honestly, not really a hotel issue. However, Hilton could have intervened with the nonsense. People are their to relax and get a good nights sleep.

4

Jennifer

8 de jun. de 2024

·

A estadia foi de 4 noites

The check in process was not a friendly check in. Melissa was is the face of Hilton was super rude. I asked about early check in before I even checked in and she just reprimanded us for even asking saying they do not do an early check in. Attitude was not welcoming and then proceeded to slam the keys on the counter telling us to look up our room number ourselves since I couldn’t read the room number on the key card. Totally rude and funny because the front door and lobby is all about welcoming guests etc. had I not already prepaid this I would have walked out and stayed at a different hotel. Coffee was good. Room was not cleaned at all and we had to request fresh towels and make our own bed. Don’t waste your money here. There is likely more friendlier options without this sort of service. I hope they realize how rude this women was. Other workers were nice just this young lady totally scary and rude.

The check in process was not a friendly check in. Melissa was is the face of Hilton was super rude. I asked about early check in before I even checked in and she just reprimanded us for even asking saying they do not do an early check in. Attitude was not welcoming and then proceeded to slam the keys on the counter telling us to look up our room number ourselves since I couldn’t read the room number on the key card. Totally rude and funny because the front door and lobby is all about welcoming guests etc. had I not already prepaid this I would have walked out and stayed at a different hotel. Coffee was good. Room was not cleaned at all and we had to request fresh towels and make our own bed. Don’t waste your money here. There is likely more friendlier options without this sort of service. I hope they realize how rude this women was. Other workers were nice just this young lady totally scary and rude.

10

Bryan

30 de nov. de 2025

·

A estadia foi de 1 noite

Jonathan was extremely helpful and courteous ! An asset to the company!

Jonathan was extremely helpful and courteous ! An asset to the company!

10

Melissa

1 de mai. de 2025

·

A estadia foi de 1 noite

This place never disappoints, very clean , comfortable , hot real breakfast, very very nice Day time staff , I’ve stayed twice already and plan on again , also everything you need is either at the hotel or around you . Btw housekeepers may wanna wait before coming in ur room before checkout , would be my only thing , don’t assume people left, could be a simple mistake def going back thanks Tru.

This place never disappoints, very clean , comfortable , hot real breakfast, very very nice Day time staff , I’ve stayed twice already and plan on again , also everything you need is either at the hotel or around you . Btw housekeepers may wanna wait before coming in ur room before checkout , would be my only thing , don’t assume people left, could be a simple mistake def going back thanks Tru.

2

Melissa

30 de set. de 2024

·

A estadia foi de 1 noite

Was bumped two hours before check-in to a hotel that was in the middle of downtown. Wanted to stay in the outskirts of town specificall. Although they did take care of my stay at the other hotel. I just don’t understand how it comes down to two hours before check-in, I could see the day before to give you time to react. in life worked in the hotel industry so … And I was a pre-pay and still got bumped.

Was bumped two hours before check-in to a hotel that was in the middle of downtown. Wanted to stay in the outskirts of town specificall. Although they did take care of my stay at the other hotel. I just don’t understand how it comes down to two hours before check-in, I could see the day before to give you time to react. in life worked in the hotel industry so … And I was a pre-pay and still got bumped.

10

Margaret

1 de set. de 2025

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A estadia foi de 3 noites

Front desk staff was wonderful. Very friendly and helpful

Front desk staff was wonderful. Very friendly and helpful

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Diretamente na Mass Pike, com fácil acesso a restaurantes e lojas; o estacionamento é geralmente fácil. O ruído do tráfego é comum, e a rodovia dividida pode tornar a entrada ou saída um pouco difícil.

Avaliações dos hóspedes relacionadas

8

Kristen

30 de jul. de 2025

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A estadia foi de 3 noites

The hotel is nice, super clean and staff very pleasant. It’s located a very convenient spot with tons of restaurants and shopping so close. Parking is ample. Rooms are very basic but contemporary. Only real complaint is the noise from other rooms. It literally sounds like someone is outside your door but they are above, below or beside you.

The hotel is nice, super clean and staff very pleasant. It’s located a very convenient spot with tons of restaurants and shopping so close. Parking is ample. Rooms are very basic but contemporary. Only real complaint is the noise from other rooms. It literally sounds like someone is outside your door but they are above, below or beside you.

10

Elizabeth

5 de jul. de 2024

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A estadia foi de 1 noite

Great location, right off the Mass Pike. Perfect place to lay your head down during traveling. Clean and neat.

Great location, right off the Mass Pike. Perfect place to lay your head down during traveling. Clean and neat.

8

Frank

3 de mar. de 2025

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A estadia foi de 2 noites

The property has a good location close to highway and shopping (Walmart, Aldi and other shops) restaurants nearby as well. The hotel caters to families with game area indoors pool. It’s a little noisy if you don’t have kids and little sound canceling between hallways and rooms. Overall it was okay and reasonable.

The property has a good location close to highway and shopping (Walmart, Aldi and other shops) restaurants nearby as well. The hotel caters to families with game area indoors pool. It’s a little noisy if you don’t have kids and little sound canceling between hallways and rooms. Overall it was okay and reasonable.

8

alan

13 de set. de 2024

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A estadia foi de 2 noites

clean and easy access off highway. Many places to eat in area

clean and easy access off highway. Many places to eat in area

10

Daniel M.

26 de fev. de 2025

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A estadia foi de 1 noite

Great location, clean and comfortable.

Great location, clean and comfortable.

10

Brandon

1 de jul. de 2025

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A estadia foi de 1 noite

This is a great place to stay and a very convenient location. Lots of shopping for essentials and the Munich haus had a very good diner!

This is a great place to stay and a very convenient location. Lots of shopping for essentials and the Munich haus had a very good diner!

8

Robert

10 de dez. de 2024

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A estadia foi de 1 noite

Right on the turnpike so kind of loud. Otherwise everything was good.

Right on the turnpike so kind of loud. Otherwise everything was good.

10

David

30 de out. de 2024

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A estadia foi de 1 noite

It was on a busy street that was hard to get out of. But the hotel itself was veey clean and seemed new.

It was on a busy street that was hard to get out of. But the hotel itself was veey clean and seemed new.

8

David

7 de fev. de 2023

·

A estadia foi de 4 noites

We stayed for four nights. The first night our room was way too close to the highway and we listened to traffic noise all night. In the morning we asked to change rooms, and the room we got was much quieter. Overall, it was a good stay, very conveniently located.

We stayed for four nights. The first night our room was way too close to the highway and we listened to traffic noise all night. In the morning we asked to change rooms, and the room we got was much quieter. Overall, it was a good stay, very conveniently located.

10

Cheryl

29 de dez. de 2024

·

A estadia foi de 1 noite

Nice, quick, and easy overnight stay directly off the Mass Pike. Super convenient location, very friendly staff. Place is clean and new - love it!

Nice, quick, and easy overnight stay directly off the Mass Pike. Super convenient location, very friendly staff. Place is clean and new - love it!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã gratuito é frequentemente elogiado pela variedade, a máquina de panquecas e o café do lobby disponível 24 horas por dia. Várias avaliações mencionam itens frios, opções limitadas de carne ou qualidade média.

Avaliações dos hóspedes relacionadas

10

Karen

19 de set. de 2025

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A estadia foi de 1 noite

Excellent experience! We stayed overnight after an event in the Springfield, MA area. Parking and access to highway was easy. “Pop Art” decor was an appealing variation to other hotels we have frequented. Continental breakfast featured many options including an on-demand pancake maker with pumpkin flavored syrup to fit the season. Nicely done!

Excellent experience! We stayed overnight after an event in the Springfield, MA area. Parking and access to highway was easy. “Pop Art” decor was an appealing variation to other hotels we have frequented. Continental breakfast featured many options including an on-demand pancake maker with pumpkin flavored syrup to fit the season. Nicely done!

8

Christina

29 de jun. de 2025

·

A estadia foi de 5 noites

Really nice mid-tier hotel. Rooms are clean and efficient (wish there were a few drawers in the rooms), and a nice size. Friendly staff. Quality hotel breakfast with good options! Coffee in lobby is delicious and fresh. Easy, safe, and clean spot all around.

Really nice mid-tier hotel. Rooms are clean and efficient (wish there were a few drawers in the rooms), and a nice size. Friendly staff. Quality hotel breakfast with good options! Coffee in lobby is delicious and fresh. Easy, safe, and clean spot all around.

10

Andrey

17 de ago. de 2024

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A estadia foi de 1 noite

Clean and comfortably. Breakfast isn’t the best, honestly. Could double the pancake machine as that’s the best part. Our choice for Chicopee stays.

Clean and comfortably. Breakfast isn’t the best, honestly. Could double the pancake machine as that’s the best part. Our choice for Chicopee stays.

10

Christine

10 de ago. de 2024

·

A estadia foi de 1 noite

Staff was friendly and helpful. Breakfast was great.

Staff was friendly and helpful. Breakfast was great.

10

Richard

5 de ago. de 2025

·

A estadia foi de 1 noite

great place. first time at tru, will look for again. only poor part was breakfast which look better at the snack kiosk

great place. first time at tru, will look for again. only poor part was breakfast which look better at the snack kiosk

10

Laurie

13 de jul. de 2025

·

A estadia foi de 1 noite

This hotel was consistently high achieving in all areas. Staff was friendly and attentive. Many breakfast options including pancakes, oatmeal, scrambled eggs, hard-boiled eggs, bagels, cold cereal, yogurt and selection of fruit. Breakfast staff was present in the dining area, refilling items as needed and discreetly cleaning tables after guests left. Always staff at front desk and very responsive to questions and requests. Posted "Quiet Hours" on every floor of 10pm - 6am.

This hotel was consistently high achieving in all areas. Staff was friendly and attentive. Many breakfast options including pancakes, oatmeal, scrambled eggs, hard-boiled eggs, bagels, cold cereal, yogurt and selection of fruit. Breakfast staff was present in the dining area, refilling items as needed and discreetly cleaning tables after guests left. Always staff at front desk and very responsive to questions and requests. Posted "Quiet Hours" on every floor of 10pm - 6am.

8

Jim

7 de jan. de 2025

·

A estadia foi de 2 noites

The online complaint i have was breakfast was cold each morning. The eggs and sausage cold not even room temp. They were sitting in the hot plate and still cold

The online complaint i have was breakfast was cold each morning. The eggs and sausage cold not even room temp. They were sitting in the hot plate and still cold

8

Ron

19 de dez. de 2025

·

A estadia foi de 1 noite

Hot breakfast lacked no meat options. Rest was ok. Had to turn air on in winter because room was too hot.

Hot breakfast lacked no meat options. Rest was ok. Had to turn air on in winter because room was too hot.

8

Kadidia

1 de set. de 2024

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A estadia foi de 1 noite

Great service, breakfast buffet better than expected, 24-hour tea and coffee in lobby, clean. Gym and pool. Only issue is all single use dishware for breakfast, would love some reusable options. At least no styrofoam.

Great service, breakfast buffet better than expected, 24-hour tea and coffee in lobby, clean. Gym and pool. Only issue is all single use dishware for breakfast, would love some reusable options. At least no styrofoam.

10

Lindsay

11 de dez. de 2024

·

A estadia foi de 2 noites

Great hotel! Loved the breakfast area and rooms were very clean!

Great hotel! Loved the breakfast area and rooms were very clean!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

8

William

22 de out. de 2023

·

A estadia foi de 1 noite

Good excelente

Good excelente

6

tracey

12 de out. de 2022

·

A estadia foi de 1 noite

No

No

10

ELIZABETH

12 de ago. de 2022

·

A estadia foi de 1 noite

Excelente

Excelente

10

Kathia

11 de jul. de 2022

·

A estadia foi de 3 noites

Excelente

Excelente

10

Amy

há 3 semanas

·

A estadia foi de 1 noite

This is one of the most well run Hilton Tru hotels. It’s a team manager was excellent, the breakfast staff was exceptional and responsive. I loved everything about my stay.

This is one of the most well run Hilton Tru hotels. It’s a team manager was excellent, the breakfast staff was exceptional and responsive. I loved everything about my stay.

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 12:00

Antes das 12:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $167	16 $183	17 $194	18	19 $328
20 $139	21 $158	22 $159	23 $159	24 $159	25 $268	26 $298
27 $150	28 $159	29 $159	30 $156

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.