波士頓福克斯伯勒曼斯菲爾德索內斯塔精選飯店

The hotel is older and needs some sprucing up. On the surface looks clean, just has musty odor. Luckily the room has a balcony so could open the window to air out the room. When I check in to a hotel I like when the reception offers details about hotel amenities. However, was only told the wifi password. The lobby is open and clean. Good place to stay when going to Gillette Stadium. There’s a shopping plaza close by where we got water for the room. The outdoor courtyard looked nice but did not use. They have signs on each floor directing you to the ice machine. However, there is only an ice machine on the 3rd floor.

Pool shut down. No bar availability.

Their pool and hot tub hasn't been working for years so that is not an amenity that is available they do have laundry for $3 a wash $3 a dry, one of the gas fire pits to work and they have a nice courtyard

Stayed after a concert. Staff at desk was rude. No ice machines work. Dirty in a lot of spots.

Unexpected parking fee! Stayed there many times it is a new charge. The parking lot is huge with plenty of parking. No need to charge when other area hotels do not.

I liked everything about this hotel. It was modern, clean and quiet. The pool was being renovated, so we could not use it. Other than that, it was great.

Room was nice and clean, breakfast was minimal and incredibly expensive for that was offered. Pool was closed and was not told to us before. Booked with kiddos in mind and no where did it explain that it was under construction.

Nice little hotel. I was very surprised at how cute everything was. Would be nice if you served free breakfast. That was the only downside. The rooms are a bit small once you pull out the sofa bed. The pool was out of service too. But the gym was nice and new. Overall we loved our stay. Will be staying here again.

This is a very nice modern hotel with a great area in the inner hotel grounds to sit outside, play cornhole or have a beverage Also has a nice eating area in the lobby with Starbucks

Recently updated, very clean and modern. Pool was closed so can’t comment not that.

The lobby of the hotel was lovely. Our room, while fairly spacious, did not seem clean. Hairs and dust all over the room, along with plush carpet in the bed area, left us feeling like we should wear our shoes consistently.

Could not ask for a cleaner place.

I have never stayed at such a dirty hotel in my life. I have photos from our room showing blood in the bathroom. Would not recommend staying here.

Apparently this place has been "recently renovated" - and it kind of shows. It's got that "new carpet" glue smell that give many people headaches. I got three different check-in/check-out times between online, expedia and reality in the hotel--which doesn't match the signs on the door. (apparently they haven't finished updating everything from the new renovations.) Trash can wasn't emptied; bathroom really wasn't clean. I hope they can get it together soon--because I wasn't all that impressed for a room that was $180...

The shower had a layer of dried soap scum that added a unique texture to the shower walls. None of us used it. There was a lot of dust accumulated in the room.

Overpriced and dirty. Stains all over the carpet, hair on floor by toilet and in the shower. Paid extra for a patio/balcony and come to find out when we arrived, all rooms have one. Paid over $500 for 1 night, expected a way nicer room for that price.

The property is due to contact me for a refund. It’s been days and I have gotten no phone call or email. The room seemed below standard for cleanliness. There was no mattress pad or plastic covering, just a sheet. Is Covid that far behind us? Are bed bugs not a thing? I had to take off pillow cases and use my clothes to create separation between my body and mattress. Black ring was in the toilet. I have photos of everything. I paid almost $200 for one night. I was very close to sleeping in my car. Very sketchy. The worker on staff was overwhelmed by the many complaints. I have not heard from the manager Michelle at all about my refund. I’m extremely disturbed.

Very clean, extremely friendly front desk, very enjoyable stay.

From the homeless camping in back of the property to the dirty towels and disgusting bathroom, this place was not worth the money. The bathroom had dirty bandaids, sneaker prints in the dust, and short and curlies all over it. I through a towel down to walk on it, and the towel was stained and questionable! The staff was friendly, and they said we got the last room, so I guess I should be grateful ? No. I wish I had stayed at any of the other hotels in the area. The continental breakfast we paid for did not cover egg sandwiches, which were a 22$ up charge !!! In the morning as we were walking to the car, the parking lot was full of guys beginning to tailgate and party. Cool, but nope. It was the loud and obnoxious crowd that harassed my wife and I as we walked to our car with out of state plates. First Sonesta. Last Sonesta.

We had bugs in our room.

Room was clean and just the right size. Beds were comfortable.

Beds werent the most comfortable.

We only stayed here for 1 night to go to a Patriots game. The room was large and reasonably priced. Also close to a few restaurants. About 10 min away from the stadium. Also had a nice gym (as far as hotel gyms are concerned). Would come back here again.

Everything was good until I open the curtain and it fell on top of me the staff was not surprised at all I guess it had happened before besides that everything was good.

Very clean but, thin walls and poor lighting Friendly staff, convenient location

Hotel and room were clean overall. We were able to check in early. The bed was uncomfortable and hot. Pillows were very plush, could be better. Air conditioning in the room was not keeping the room cool. Would turn on then turn off a few minutes later. Paid for the breakfast plan, but nothing was set out for breakfast, don’t waist your money on that.

Cute place to stay, we stayed after a concert and it was a good pick. Clean rooms, decently comfortable bed, but the pillows were like fluff so bring your own if you like pillows with support. Overall, definitely would stay again.

Comfortable room, close to Xfinity Center(where our event was). Balcony door was sticky to open.

I love how every room has its own balcony. Rooms were nice and clean and decent size as well.

All the staff we interacted with were friendly and professional. The location is very convenient to Gillette Stadium, and there are several decent breakfast, coffee, and restaurant options within a 2-10 minute drive. Our room was a tad small but very clean and had a sliding door to a small balcony. They have a tiny little Starbucks in the lobby with a barista who made me a very good iced latte. The biggest issue we had was that the hallway outside our room, and the room itself, smelled like they were in the middle of painting and/or installing new carpets. But that's probably why it looked fairly decent and updated.

Ask if early check in was available, they said yes, then charged $25 extra. Never encountered this before, the room is either ready or not. Greed = no repeat visit. Also leaf blower right outside room we paid extra to check into early. And check in wasn’t until 4pm, seems intentional.

Check-in was a nightmare! My card was run twice for incidentals (room was paid for in advance). I got a card approval both times and signed. When I got to the room the front desk called to say the card did not go through. I had driven 3 hours in the pouring rain and was already ready for bed. I did not go back down to run the card a third time. My TV did not work!!

I wasn't happy about the 'hidden fee' -- to wit: a $25 pre-4 pm check-in fee. (We were allowed to access the room without paying it.) It does seem that it would be good customer service just to let people check in early if a room is available. On that point, the hotel seemed empty. Just a day before I had received an email message (legit?) about a class action suit against Sonesta for hidden fees.

Stayed while attending Patriots football game. Very clean room, comfortable bed! Very close to amenities . There was some confusion about what was included in breakfast. It was also not detailed on the information during reservation and staff seemed confused as well.

Renovations were nice, clean & upgraded. Our toilet needed to be plunged (we called after getting back from concert to request one) and we were never delivered one even by check out the next morning. I did inform them then the issue remained in the room.

there was a computer glitch with the cards to our room and another customer was able to unlock our door!! we were able to stay in the room, new cards issued and we received a small credit for the overnight stay

I have no complaints! This hotel was easy to get to, clean and the staff was helpful when needed :)

When I check in the person who was at the front desk was very rude and not put attention to me , because she had a conversation with another staff, but when I checked out was another staff very friendly .

Oh boy .. so after driving 5 plus hours was happy to arrive , BUT the front desk did not inform me that the hotel was a two part place and your room could be on the entire opposite side of where you told me to park !!!! Let’s start with carrying all our luggage to the third floor only to be told nope no such room number !!! A maid helped guide us to the other side . Then I lost my pillow and was charged $10 so I called the hotel and was called back to be told I was charged for parking !!!! The lady actually stated all the other places cost more a day to park ??? First of all there was PLENTY of parking available and secondly, I’m in Mansfield, Mass not Boston!!! I was never told I was paying for parking. I was told I was being refunded for the parking ( which has not happened) also they found my pillow and I was told they were going to call me to make arrangements to send it back and it’s almost a week ago and still no word from the hotel . I don’t like how I was treated is my biggest complaint . Charging for parking at a place you are staying several nights at is bad customer service ! No reason to charge for parking. Money grab is all it is .

Went in to check in late! Upon my return, car would not start. Called AAA but the technician came at 2:00 am?? The guy at the front desk said to just go to bed and leave the car key with him and he would take care of it! Can't believe how nice everyone was!

Convenient, quiet spot, close to Xfinity center & all shopping & dining.

Clean, comfortable room. Close to Xfinity center for a concert! Reasonably priced. Would stay again!

The room was nice and quiet. Easy commute to Gillette stadium for the AC/DC concert.

Convenient to major highways. Nice,quiet business park location.

Very clean hotel, love the decor. Close to a lot of stores. Quiet and comfortable.

It was clean and sharp as if it were new facilty.

We only stayed here for 1 night to go to a Patriots game. The room was large and reasonably priced. Also close to a few restaurants. About 10 min away from the stadium. Also had a nice gym (as far as hotel gyms are concerned). Would come back here again.

Helpful staff. Very convenient to our concert at Foxborough Stadium.

We stayed for 1 night to see a show at the xfinity center. Our room was clean, comfortable and we liked the lay out. Staff helped us w/an internet problem and transportation to and from the show. A restaurant or continental breakfast would be helpful.

Well kept property. Our room was clean and comfortable. A nice sports bar/restaurant in the adjacent parking lot, within walking distance. About 15 minutes from Gillette stadium.

The property was updated recently and felt fresh and clean. The room was very comfortable. The staff was helpful. Only thing a bit confusing was the add on continental breakfast but we got that straightened out with the staff member.

This hotel was fine but very overpriced, especially considering that breakfast is not included and is also overpriced ($5 for a prepackaged container of cheap cereal; $11 for an ordinary breakfast sandwich). There were also no convenience items, such as a make-up remover wipe or laundry bag. The location is convenient, and staff were very friendly.

Seems like shrikflation has hit hotels too. Saw several references to a decent breakfast being available on site. The only breakfast was some thawed out starbucks muffins. Photos of the hotel show a nice hot tub and pool area. They just filled the hot tub in with cement, leaving its visible corpse for anyone looking forward to a soak. The room seemed clean enough, although no housekeeping at all is included. If you so much as want your trash emptied you must call and specifically request it. The one staff person seemed nice. You don't need much staff when you cut all the amenities.

Nice little hotel. I was very surprised at how cute everything was. Would be nice if you served free breakfast. That was the only downside. The rooms are a bit small once you pull out the sofa bed. The pool was out of service too. But the gym was nice and new. Overall we loved our stay. Will be staying here again.

Clean, comfortable, easy & friendly check in & checkout. Didn’t appreciate paying $12 for two small cups of coffee.

Hotel and room were clean overall. We were able to check in early. The bed was uncomfortable and hot. Pillows were very plush, could be better. Air conditioning in the room was not keeping the room cool. Would turn on then turn off a few minutes later. Paid for the breakfast plan, but nothing was set out for breakfast, don’t waist your money on that.

For the high price charged, The property needs a greater selection of snacks and beverages in the lobby market as well as a complimentary coffee and tea bar with real milk , half and half , and milk alternatives, and various sweetners including real honey.

This is one of the best hotels to stay in Mass. I go here every time I am going to a concert, or staying for a weekend. The cleanliness is on point, what is offered here is amazing for the price! Check in and out is quick, and really great. There is a place to eat next door, open late, snacks in the lobby, great outdoor area, its has everything but free breakfast; but me personally I would much rather have somewhere clean to stay than a free breakfast!

Misleading on breakfast and we had to pay for parking advertising is very misleading. Makes it sound like these items are free. They charged my card without notifying me.

I enjoyed the patios and convenience of being close by to almost all the attractions in the area. I wasn't a fan of the very limited breakfast that was offered.