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Hyannis Plaza Hotel

US$ 87

/noite

Média para outubro

Hyannis Plaza Hotel - Lobby

Hyannis Plaza Hotel - Quarto

Hyannis Plaza Hotel - Quarto

Hyannis Plaza Hotel - Casa de banho

Hyannis Plaza Hotel - Lobby

Preços para Hyannis Plaza Hotel

Selecione datas para ver preços e disponibilidade

US$ 87

/noite

Média para outubro

Preços médios mensais

Em Hyannis Plaza Hotel, o preço por noite é, em média, US$ 75 no mês mais barato (novembro) e US$ 156 no mês mais caro (agosto), com base nos últimos 12 meses.

Preço médio por noite em Hyannis Plaza Hotel por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 76
fevereiro	US$ 87
março	US$ 75
abril	US$ 81
maio	US$ 93
junho	US$ 126
julho	US$ 153
agosto	US$ 156
setembro	US$ 113
outubro	US$ 87
novembro	US$ 75
dezembro	US$ 79

Mais caro: agosto (aprox. US$ 156)

Mais barato: novembro (aprox. US$ 75)

Sobre este alojamento

Participe nas várias atividades recreativas do local, incluindo uma piscina exterior, ou aprecie soberbas vistas a partir do jardim. Este hotel disponibiliza ainda um televisor no espaço comum e uma máquina de venda automática.

Estacionamento
Banheira de hidromassagem/Jacúzi
Piscina
Quartos de não fumadores
Serviços de limpeza
Piscina exterior

Localização

662 Main Street, Hyannis, Massachusetts, Estados Unidos

Main Street Hyannis (0.1 milhas)

Igreja de São Francisco Xavier (0.4 milhas)

Cape Cod Melody Tent (0.4 milhas)

Hyannis Youth & Community Center (0.5 milhas)

John F. Kennedy Hyannis Museum (0.5 milhas)

Cape Cod Maritime Museum (0.8 milhas)

Mais informações sobre a localização

Opções de quartos

9

Plaza Suite

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Ar condicionado

Banheira e duche separados

Frigorífico

6

Quarto Duplo Deluxe, várias camas, não fumadores

Detalhes do quarto

2 Camas De Casal

e

1 Sofá-Cama

Dormidas 3

Ar condicionado

Frigorífico

Casa de banho privada

4

Princess Junior Suite

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Ar condicionado

Banheira e duche separados

Frigorífico

6

Quarto

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Ar condicionado

Banheira e duche separados

Frigorífico

4

Family Suite

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Ar condicionado

Frigorífico

Casa de banho privada

6

Quarto Deluxe, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Ar condicionado

Frigorífico

Casa de banho privada

6

Crown Victorian Suite

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Ar condicionado

Banheira e duche separados

Frigorífico

5

Quarto

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Ar condicionado

Frigorífico

Casa de banho privada

5

Quarto Deluxe, 2 camas de casal, não fumadores

Detalhes do quarto

2 Camas De Casal

Dormidas 4

Ar condicionado

Frigorífico

Casa de banho privada

Avaliações dos hóspedes sobre Hyannis Plaza Hotel

7.2

Bom

Com base em 1.003 avaliações verificadas

Quem se hospeda aqui?

Negócios

7%

Casal

62%

Família

18%

Grupos

7%

Individual

3%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Em análises do Hyannis Plaza Hotel, os hóspedes elogiam consistentemente a localização central e a facilidade de se locomover a pé, além de quartos espaçosos em algumas ocasiões. No entanto, muitos relatam uma decoração desatualizada, manutenção inconsistente, ruído de vizinhos ou corredores e limpeza variável, especialmente em torno das banheiras de hidromassagem nos quartos e nas áreas comuns.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

Em análises do Hyannis Plaza Hotel, os hóspedes elogiam consistentemente a localização central e a facilidade de se locomover a pé, além de quartos espaçosos em algumas ocasiões. No entanto, muitos relatam uma decoração desatualizada, manutenção inconsistente, ruído de vizinhos ou corredores e limpeza variável, especialmente em torno das banheiras de hidromassagem nos quartos e nas áreas comuns.

As instalações são limitadas, com menções frequentes a reformas, café da manhã no local fechado ou inexistente, problemas ocasionais com a piscina e ausência de elevador. O atendimento é misto, variando de amigável e atencioso a pouco prestativo, com alguns relatos de surpresas com o depósito, comunicação deficiente e preocupações com a segurança. É mais adequado para viajantes que priorizam a localização em relação aos acabamentos modernos.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

As instalações são limitadas devido às reformas em andamento; os hóspedes notam repetidamente o café da manhã/restaurante no local fechado, problemas de manutenção da piscina e a ausência de elevador. Vários mencionam portas externas não seguras e preocupações com o estacionamento.

Avaliações dos hóspedes relacionadas

6

Lorraine

6 de mar. de 2025

·

A estadia foi de 3 noites

The hotel is currently undergoing renovations (which I did not know when booking). Lots of building materials in the parking lot and dust everywhere. The hotel restaurant was also closed, undergoing renovations. The staff is very pleasant and professional.

The hotel is currently undergoing renovations (which I did not know when booking). Lots of building materials in the parking lot and dust everywhere. The hotel restaurant was also closed, undergoing renovations. The staff is very pleasant and professional.

6

Sergey

26 de ago. de 2025

·

A estadia foi de 3 noites

Our room was clean. There was a specific smell in the room. You could smell it when you come back from outside. The first floor of the hotel smells like weed. The second floor smelled a little better. The swimming pool was dirty, it had a lot of dirt and debris swimming in it. Nobody was swimming. We stayed in the older part of the hotel in the regular hotel suite with 2 double beds. There was no food in the hotel, no restaurant, no bar. Make sure you buy some snacks and bagels for breakfast. There are many good restaurants and coffee shops near by. Plenty of parking. We came there with 2 cars. The hotel is very conveniently located but needs to be cleaner.

Our room was clean. There was a specific smell in the room. You could smell it when you come back from outside. The first floor of the hotel smells like weed. The second floor smelled a little better. The swimming pool was dirty, it had a lot of dirt and debris swimming in it. Nobody was swimming. We stayed in the older part of the hotel in the regular hotel suite with 2 double beds. There was no food in the hotel, no restaurant, no bar. Make sure you buy some snacks and bagels for breakfast. There are many good restaurants and coffee shops near by. Plenty of parking. We came there with 2 cars. The hotel is very conveniently located but needs to be cleaner.

4

nicole

14 de jun. de 2025

·

A estadia foi de 3 noites

They were doing a remodel so there was no free breakfast. The pool had ducks swimming in the pool so there was duck feathers in the water.

They were doing a remodel so there was no free breakfast. The pool had ducks swimming in the pool so there was duck feathers in the water.

4

Wesley

9 de jul. de 2023

·

A estadia foi de 1 noite

Rough. Area around is pretty rough. People were standing around outside. The exit door was broken to the building so anyone could enter. Not a first or second choice, but works if you are in a tight spot and need somewhere to sleep.

Rough. Area around is pretty rough. People were standing around outside. The exit door was broken to the building so anyone could enter. Not a first or second choice, but works if you are in a tight spot and need somewhere to sleep.

4

Christopher

1 de jul. de 2024

·

A estadia foi de 2 noites

The property advertised online that it had a Business center. It does not. The property advertised online that i had a pool. It does have a pool. The pool area was locked all three days of my stay. The property advertised online and on the sign at the entrance to the property that it offered breakfast at the onsite restaurant. No breakfast is offered at the onsite restaurant. And I had one of the worst dining experiences I have ever had at the onsite restaurant the first evening of my stay. The service was terrible.

The property advertised online that it had a Business center. It does not. The property advertised online that i had a pool. It does have a pool. The pool area was locked all three days of my stay. The property advertised online and on the sign at the entrance to the property that it offered breakfast at the onsite restaurant. No breakfast is offered at the onsite restaurant. And I had one of the worst dining experiences I have ever had at the onsite restaurant the first evening of my stay. The service was terrible.

8

Lorelei

14 de jun. de 2023

·

A estadia foi de 2 noites

Not designated parking for guests versus people parking there to go uptown, not safe if a female is alone trying to find a spot late at night then worrying if car would be there in morning.

Not designated parking for guests versus people parking there to go uptown, not safe if a female is alone trying to find a spot late at night then worrying if car would be there in morning.

8

Alex

8 de ago. de 2025

·

A estadia foi de 3 noites

Nice place, small swimming pool, cant go outside unless u exit the building

Nice place, small swimming pool, cant go outside unless u exit the building

6

Edwin

29 de jun. de 2023

·

A estadia foi de 1 noite

Basically, the customer service was really poor. For the price, I was expecting more in comparison with other Hotel.com offers. The A/C was very poor. The back door to the parking lot was not working.

Basically, the customer service was really poor. For the price, I was expecting more in comparison with other Hotel.com offers. The A/C was very poor. The back door to the parking lot was not working.

4

Joe

15 de set. de 2025

·

A estadia foi de 1 noite

Upon arrival asked if they had an elevator, they do not. Was given a 2nd floor room, they did offer to switch to a first floor if we could wait an hour to hour and half. The room had a narrow shower, uncomfortable and no handrails or safety accessories. Also, apparently now anti-slip on the floor. I suffer a fall in the shower causing bruising and pain to my right hip and buttocks. Asked if they had a Handicap room, they do not, not one in the whole motel. Seems to plenty of room to enlarge the shower and add some safety rails or other safety/handicapped equipment. Also, the exterior doors, although had key access modules, did not lock.. leaving the interior of the hotel wide open to the general public, this does not give a sense of security. .. worse it does not provide any level of security to your room and therefore your family.

Upon arrival asked if they had an elevator, they do not. Was given a 2nd floor room, they did offer to switch to a first floor if we could wait an hour to hour and half. The room had a narrow shower, uncomfortable and no handrails or safety accessories. Also, apparently now anti-slip on the floor. I suffer a fall in the shower causing bruising and pain to my right hip and buttocks. Asked if they had a Handicap room, they do not, not one in the whole motel. Seems to plenty of room to enlarge the shower and add some safety rails or other safety/handicapped equipment. Also, the exterior doors, although had key access modules, did not lock.. leaving the interior of the hotel wide open to the general public, this does not give a sense of security. .. worse it does not provide any level of security to your room and therefore your family.

8

Lorie

2 de set. de 2025

·

A estadia foi de 2 noites

Clean room, hallways smelled a little musty. Pool area nice

Clean room, hallways smelled a little musty. Pool area nice

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

A limpeza é inconsistente: várias análises citam corredores sujos ou mofados, roupa de cama manchada e banheiras de hidromassagem sujas ou descascando, enquanto outros acharam os quartos muito limpos.

Avaliações dos hóspedes relacionadas

4

Elijah

28 de jun. de 2025

·

A estadia foi de 1 noite

The bath tub had not been cleaned and the hot tub in the room looked like it was never cleaned once.

The bath tub had not been cleaned and the hot tub in the room looked like it was never cleaned once.

10

Jessica

15 de nov. de 2025

·

A estadia foi de 1 noite

Staff was great and room was very clean

Staff was great and room was very clean

2

Alesia

26 de set. de 2025

·

A estadia foi de 2 noites

Dirty Room and everything was falling apart in the bathroom. There was a no smoking sign inside but the whole time the room reeked of whatever the next door person was smoking. Absolutely horrible experience and not worth the amount of money we spent.

Dirty Room and everything was falling apart in the bathroom. There was a no smoking sign inside but the whole time the room reeked of whatever the next door person was smoking. Absolutely horrible experience and not worth the amount of money we spent.

4

Nicole

22 de jun. de 2025

·

A estadia foi de 2 noites

Very dirty. Broken windows and trash in hallways. Pool was filthy

Very dirty. Broken windows and trash in hallways. Pool was filthy

10

William

5 de out. de 2025

·

A estadia foi de 2 noites

very clean

very clean

2

Erika

17 de ago. de 2025

·

A estadia foi de 2 noites

Dirty hallway. Bugs in the ceiling light. Chocolate on the bed. Holes and stains on the bedsheets. Missing cover on the TV remote. Lack of outlets in the room. Terrible lighting by the sink. I’m sure I’m missing some things, but I ended up going to get a can of Lysol spray that’s how bad it was. Don’t recommend. Save your money and go elsewhere.

Dirty hallway. Bugs in the ceiling light. Chocolate on the bed. Holes and stains on the bedsheets. Missing cover on the TV remote. Lack of outlets in the room. Terrible lighting by the sink. I’m sure I’m missing some things, but I ended up going to get a can of Lysol spray that’s how bad it was. Don’t recommend. Save your money and go elsewhere.

4

Holly

15 de jul. de 2023

·

A estadia foi de 2 noites

Very dirty room

Very dirty room

8

Lorie

2 de set. de 2025

·

A estadia foi de 2 noites

Clean room, hallways smelled a little musty. Pool area nice

Clean room, hallways smelled a little musty. Pool area nice

4

Miriah

18 de ago. de 2025

·

A estadia foi de 1 noite

The room and hallways felt poorly maintained, with peeling paint and a dingy atmosphere that made the stay less inviting. We were especially disappointed to find the Jacuzzi dirty and the shower dispensers empty. Parking was also concerning, though signs warned unauthorized vehicles would be towed, we never received a parking pass, raising doubts about whether non-guests were taking up spaces. Considering the price, the overall experience felt average and underwhelming.

The room and hallways felt poorly maintained, with peeling paint and a dingy atmosphere that made the stay less inviting. We were especially disappointed to find the Jacuzzi dirty and the shower dispensers empty. Parking was also concerning, though signs warned unauthorized vehicles would be towed, we never received a parking pass, raising doubts about whether non-guests were taking up spaces. Considering the price, the overall experience felt average and underwhelming.

6

Michael

14 de out. de 2025

·

A estadia foi de 2 noites

Half the light switches didnt work outdated rugs dead bugs in window sills inside of the room

Half the light switches didnt work outdated rugs dead bugs in window sills inside of the room

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são espaçosos em algumas suítes e em alguns quartos reformados, mas muitos descrevem uma decoração desatualizada, móveis desgastados e problemas de manutenção, como acessórios quebrados e portas com correntes de ar. O ruído de vizinhos/corredores é recorrente, e o serviço de Wi-Fi/TV é frequentemente instável.

Avaliações dos hóspedes relacionadas

8

Linda

24 de jul. de 2024

·

A estadia foi de 2 noites

No live tv. It was all streaming. Cheap toilet paper and dispensers. You had to work to get even a few sheets together. Rooms were modern, pleasant and clean. Location was just beyond Main St shopping and restaurants. I prefer being closer to middle of Main St area. Good value if you don't mind extra walking.

No live tv. It was all streaming. Cheap toilet paper and dispensers. You had to work to get even a few sheets together. Rooms were modern, pleasant and clean. Location was just beyond Main St shopping and restaurants. I prefer being closer to middle of Main St area. Good value if you don't mind extra walking.

8

David D

9 de set. de 2025

·

A estadia foi de 1 noite

Relatively large room. Slept well. Seemed like an older property which has been cobbled together into a large 2-story U-shaped hotel complex. Bummed that there were no elevators. The night we arrived, there were some strange people wandering around the parking lot; not sure if they were other guests or what, but none of them approached or bothered us. Two surprises on arrival: an $8.50 "resort fee" I had to pay onsite and hadn't expected (but I went back and found it was in the fine print and the total was still what I expected), and a busful of senior citizens that kind of temporarily took over the entrance of the building. In the morning, we were greeted by the sound of gulls of other shorebirds outside, but guess that's part of the Cape Cod charm. We picked this place for our first night at Cape Cod because our plane to Boston arrived relatively late and this hotel has 24/7 desk service - that worked out well.

Relatively large room. Slept well. Seemed like an older property which has been cobbled together into a large 2-story U-shaped hotel complex. Bummed that there were no elevators. The night we arrived, there were some strange people wandering around the parking lot; not sure if they were other guests or what, but none of them approached or bothered us. Two surprises on arrival: an $8.50 "resort fee" I had to pay onsite and hadn't expected (but I went back and found it was in the fine print and the total was still what I expected), and a busful of senior citizens that kind of temporarily took over the entrance of the building. In the morning, we were greeted by the sound of gulls of other shorebirds outside, but guess that's part of the Cape Cod charm. We picked this place for our first night at Cape Cod because our plane to Boston arrived relatively late and this hotel has 24/7 desk service - that worked out well.

6

Christopher

20 de out. de 2025

·

A estadia foi de 3 noites

Room was mostly clean. There was an issue with another room at about 5am and staff was knocking loudly on their door and having a very loud, angry conversation about some policy violations. Next evening, sounded like a herd of cattle running around above our room. Called desk and they took care of it. Close proximity to everything we were looking to do. Not a terrible spot. Price was right

Room was mostly clean. There was an issue with another room at about 5am and staff was knocking loudly on their door and having a very loud, angry conversation about some policy violations. Next evening, sounded like a herd of cattle running around above our room. Called desk and they took care of it. Close proximity to everything we were looking to do. Not a terrible spot. Price was right

4

Barbara

13 de out. de 2025

·

A estadia foi de 2 noites

Room was clean but we had to listen to very Loud gurgling noises every time someone emptied their hot tub…. 8am…12pm… the room next to us played their tv so loudly until midnight that we couldn’t fall asleep and there was a strong smell of weed coming through the bathroom vent😡 regret staying there was very disappointed by the hot tub, the jets barely worked… 2/10 experience

Room was clean but we had to listen to very Loud gurgling noises every time someone emptied their hot tub…. 8am…12pm… the room next to us played their tv so loudly until midnight that we couldn’t fall asleep and there was a strong smell of weed coming through the bathroom vent😡 regret staying there was very disappointed by the hot tub, the jets barely worked… 2/10 experience

6

Karla

4 de set. de 2025

·

A estadia foi de 1 noite

You can tell this hotel was once a great place to stay, however it’s been cheaply remodeled and is now just basic. Expedia pics make it look much better than it is. One night was ok here, but don't recommend a longer stay.

You can tell this hotel was once a great place to stay, however it’s been cheaply remodeled and is now just basic. Expedia pics make it look much better than it is. One night was ok here, but don't recommend a longer stay.

6

Michael

22 de jul. de 2025

·

A estadia foi de 3 noites

Excellent location. Restaurants and shopping on Main, convenient store next door, and 5 min. from the beach. The room was very spacious. More space than we even needed. Once they get the front restaurant up and going and get microwaves in the rooms, the place will go from good to excellent. But I'm sure it won't be as affordable when that happens.

Excellent location. Restaurants and shopping on Main, convenient store next door, and 5 min. from the beach. The room was very spacious. More space than we even needed. Once they get the front restaurant up and going and get microwaves in the rooms, the place will go from good to excellent. But I'm sure it won't be as affordable when that happens.

6

Alex

13 de set. de 2025

·

A estadia foi de 3 noites

I didn't like that someone painted over the jet adjusters for the jacuzzi. The switch in the tub to change to take a shower was broken it seemed wouldn't work properly. Also noticed tiles in the hallway were loose. TV reception was very spotty with limited channels. WiFi was also terrible, came in and out throughout my stay.

I didn't like that someone painted over the jet adjusters for the jacuzzi. The switch in the tub to change to take a shower was broken it seemed wouldn't work properly. Also noticed tiles in the hallway were loose. TV reception was very spotty with limited channels. WiFi was also terrible, came in and out throughout my stay.

4

Robert

21 de dez. de 2025

·

A estadia foi de 1 noite

room was outdated and walls were patched and not finished pillows were throw pillows for a king size bed cable tv wasnt available only amazon prime all other streaming services has ti be activated

room was outdated and walls were patched and not finished pillows were throw pillows for a king size bed cable tv wasnt available only amazon prime all other streaming services has ti be activated

6

Rachael

10 de mar. de 2025

·

A estadia foi de 1 noite

You can tell they were under renovations, and our room had recently been redone. Paint and other things. There was several different swipes of different paints and patch jobs that hadnt been covered with the same paint. The bathroom floor was uneven and the door barely shut. There was a 2 inch gap at the top of the bathroom door. The tub had obviously been painted but it was uneven and the jets were all discolored. The door to get in and out of the room was not sealed and showed light on all four sides. We could hear a critter on the back wall near the a/c unit but could not see it. The bed was comfortable and the water was nice and hot.

You can tell they were under renovations, and our room had recently been redone. Paint and other things. There was several different swipes of different paints and patch jobs that hadnt been covered with the same paint. The bathroom floor was uneven and the door barely shut. There was a 2 inch gap at the top of the bathroom door. The tub had obviously been painted but it was uneven and the jets were all discolored. The door to get in and out of the room was not sealed and showed light on all four sides. We could hear a critter on the back wall near the a/c unit but could not see it. The bed was comfortable and the water was nice and hot.

6

Kevin

3 de ago. de 2025

·

A estadia foi de 2 noites

Wasnt terribly dirty, but definitely wasnt super clean. Both tvs in the room randomly didnt work the first night, and the phone in the room didnt work as well for me to let the front desk know they were not working as well. The amenities in the room were sufficient, just a lil beat up and worn for sure.

Wasnt terribly dirty, but definitely wasnt super clean. Both tvs in the room randomly didnt work the first night, and the phone in the room didnt work as well for me to let the front desk know they were not working as well. The amenities in the room were sufficient, just a lil beat up and worn for sure.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O feedback sobre o serviço é variado: muitos mencionam funcionários simpáticos e prestativos, enquanto outros relatam grosseria, falta de resposta aos problemas/ruídos e depósitos/taxas inesperados.

Avaliações dos hóspedes relacionadas

10

Jessica

15 de nov. de 2025

·

A estadia foi de 1 noite

Staff was great and room was very clean

Staff was great and room was very clean

4

Catherine

18 de jul. de 2024

·

A estadia foi de 2 noites

During our stay, there was a violent altercation from a guest staying and their domestic partner. It carried on for hours from midnight to after 3am. The staff didn't alert us nor acknowledged the violent event with police precence. There were blood on the hallway floor that weren't cleaned up until after 10am. In addition, the key card stopped working a number times requiring us to bring the card to the front desk for them to fix so we can enter our rooms.

During our stay, there was a violent altercation from a guest staying and their domestic partner. It carried on for hours from midnight to after 3am. The staff didn't alert us nor acknowledged the violent event with police precence. There were blood on the hallway floor that weren't cleaned up until after 10am. In addition, the key card stopped working a number times requiring us to bring the card to the front desk for them to fix so we can enter our rooms.

6

aline

21 de jun. de 2024

·

A estadia foi de 1 noite

Got to find out I had to pay an extra $8,50 for some sort of fee “that was included” on my booking through Expedia.

Got to find out I had to pay an extra $8,50 for some sort of fee “that was included” on my booking through Expedia.

8

Nicholas

12 de out. de 2025

·

A estadia foi de 2 noites

Room was clean and staff were pleasant and helpful. Only issue was that there were no grab bars or shelving for products in the shower. I had to put my items on the shower floor.

Room was clean and staff were pleasant and helpful. Only issue was that there were no grab bars or shelving for products in the shower. I had to put my items on the shower floor.

2

Sandra

22 de jul. de 2025

·

A estadia foi de 4 noites

We had a recent unpleasant experience at the Hyannis Plaza Hotel in Cape Cod. My husband and I booked through Hotels.com a 4-night stay and used our credit card XX opting to pay in full at check-in. Upon arrival on 7/6/25, at 3:53 PM, I asked to change the payment method to card YY instead. The front desk staff acted annoyed, and charged the full amount to card YY + sec. deposit. On 7/7, I received a fraud alert email about unauthorized charges on card XX. On 7/8, 9AM, I went and met with Mgr Ms. Ruchi and expressed concerns about an attempted of full amount on credit card XX. She explained that the hotel charges for one night before check-in as part of their cancellation policy, and repeatedly stated that it was Experian’s Group policy. I stated that I’d gather more information and seek clarification. My credit card company confirmed a full + 2 other small amounts being attempted to card XX on 7/6, several hrs before my check-in, all made by the Hyannis Plaza Hotel. On 7/9, I met with Ms. Ruchi and Mr. Mark, where they insisted that all the charges were made per Experidian’s Group pre-charge policy. Ms. Ruchi then walked away and asked Mr. Mark to handle the checkout on the spot, stating they’d refund me for the last night of my stay and asked me to leave the hotel. This experience left my husband and me feeling frustrated and embarrassed, something we have never encountered after years booking with Hotels.com and 20 + years of visiting Cape Cod.

We had a recent unpleasant experience at the Hyannis Plaza Hotel in Cape Cod. My husband and I booked through Hotels.com a 4-night stay and used our credit card XX opting to pay in full at check-in. Upon arrival on 7/6/25, at 3:53 PM, I asked to change the payment method to card YY instead. The front desk staff acted annoyed, and charged the full amount to card YY + sec. deposit. On 7/7, I received a fraud alert email about unauthorized charges on card XX. On 7/8, 9AM, I went and met with Mgr Ms. Ruchi and expressed concerns about an attempted of full amount on credit card XX. She explained that the hotel charges for one night before check-in as part of their cancellation policy, and repeatedly stated that it was Experian’s Group policy. I stated that I’d gather more information and seek clarification. My credit card company confirmed a full + 2 other small amounts being attempted to card XX on 7/6, several hrs before my check-in, all made by the Hyannis Plaza Hotel. On 7/9, I met with Ms. Ruchi and Mr. Mark, where they insisted that all the charges were made per Experidian’s Group pre-charge policy. Ms. Ruchi then walked away and asked Mr. Mark to handle the checkout on the spot, stating they’d refund me for the last night of my stay and asked me to leave the hotel. This experience left my husband and me feeling frustrated and embarrassed, something we have never encountered after years booking with Hotels.com and 20 + years of visiting Cape Cod.

2

Labraya

2 de ago. de 2025

·

A estadia foi de 2 noites

The pictures online were very deceiving. The room was very low budget. The supervisor of the building refused to unclog my toilet and excused me and my guest of placing a plastic bag inside the toilet. There’s no place to even get plastic bags. He then told me I needed to get the tissue out myself. Regardless of what’s in the toilet or what appears to be in the toilet.. the employees are responsible for the care of the guests. I’ve never experienced anything like that in my life. Very disappointing.

The pictures online were very deceiving. The room was very low budget. The supervisor of the building refused to unclog my toilet and excused me and my guest of placing a plastic bag inside the toilet. There’s no place to even get plastic bags. He then told me I needed to get the tissue out myself. Regardless of what’s in the toilet or what appears to be in the toilet.. the employees are responsible for the care of the guests. I’ve never experienced anything like that in my life. Very disappointing.

2

Harry

17 de jul. de 2025

·

A estadia foi de 1 noite

Worst staff on earth

Worst staff on earth

10

Therese

28 de jun. de 2023

·

A estadia foi de 3 noites

Very friendly, helpful staff.

Very friendly, helpful staff.

4

Danielle

31 de jul. de 2023

·

A estadia foi de 2 noites

Horrible internet in which affects the tv also. Our room keys stopped working had to notify the front desk; no apology or anything. There was a knock at our door and someone said “room service” before my husband got up for the bed the door was already opened by this person…like really? Not the friendliness just had a great location to the town.

Horrible internet in which affects the tv also. Our room keys stopped working had to notify the front desk; no apology or anything. There was a knock at our door and someone said “room service” before my husband got up for the bed the door was already opened by this person…like really? Not the friendliness just had a great location to the town.

6

Harriet

2 de ago. de 2025

·

A estadia foi de 3 noites

poor television access, no housekeeping service on one night, unfriendly service and staff

poor television access, no housekeeping service on one night, unfriendly service and staff

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localização central e com fácil acesso a pé para a Main Street, lojas, restaurantes, Melody Tent e balsa; a praia fica próxima. Alguns hóspedes notam preocupações com o estacionamento e a segurança à noite.

Avaliações dos hóspedes relacionadas

8

Kayla

1 de set. de 2025

·

A estadia foi de 2 noites

Easy access to Main Street, everything is walkable in the area & free trolleys, perfect stay

Easy access to Main Street, everything is walkable in the area & free trolleys, perfect stay

8

Don

1 de set. de 2024

·

A estadia foi de 1 noite

Convenient location for the Melody Tent and shopping and dining, reasonable prices.

Convenient location for the Melody Tent and shopping and dining, reasonable prices.

8

Therese

15 de jul. de 2024

·

A estadia foi de 1 noite

Location is great, walk to downtown Hyannis with shops and restaurants with a 5 minutevwalk to Melody Tent

Location is great, walk to downtown Hyannis with shops and restaurants with a 5 minutevwalk to Melody Tent

4

Wesley

9 de jul. de 2023

·

A estadia foi de 1 noite

Rough. Area around is pretty rough. People were standing around outside. The exit door was broken to the building so anyone could enter. Not a first or second choice, but works if you are in a tight spot and need somewhere to sleep.

Rough. Area around is pretty rough. People were standing around outside. The exit door was broken to the building so anyone could enter. Not a first or second choice, but works if you are in a tight spot and need somewhere to sleep.

6

Michael

22 de jul. de 2025

·

A estadia foi de 3 noites

Excellent location. Restaurants and shopping on Main, convenient store next door, and 5 min. from the beach. The room was very spacious. More space than we even needed. Once they get the front restaurant up and going and get microwaves in the rooms, the place will go from good to excellent. But I'm sure it won't be as affordable when that happens.

Excellent location. Restaurants and shopping on Main, convenient store next door, and 5 min. from the beach. The room was very spacious. More space than we even needed. Once they get the front restaurant up and going and get microwaves in the rooms, the place will go from good to excellent. But I'm sure it won't be as affordable when that happens.

8

Lorelei

14 de jun. de 2023

·

A estadia foi de 2 noites

Not designated parking for guests versus people parking there to go uptown, not safe if a female is alone trying to find a spot late at night then worrying if car would be there in morning.

Not designated parking for guests versus people parking there to go uptown, not safe if a female is alone trying to find a spot late at night then worrying if car would be there in morning.

8

Karen

19 de jul. de 2025

·

A estadia foi de 2 noites

Nice rooms - close to everything downtown, outside was a little run-down and outdated, but the room was updated and comfy!

Nice rooms - close to everything downtown, outside was a little run-down and outdated, but the room was updated and comfy!

6

Sadiyah

1 de jul. de 2025

·

A estadia foi de 4 noites

The staff there were pleasant but the rooms were not well kept. They were in the process of remodeling one side of the hotel. The first room provided to us did not look clean. They offered me a different room that was just remodeled which was better. The hotel is close to Main Street Hyannis so you can walk from the hotel on the strip to plenty of shops and restaurants, which was the plus side to this stay.

The staff there were pleasant but the rooms were not well kept. They were in the process of remodeling one side of the hotel. The first room provided to us did not look clean. They offered me a different room that was just remodeled which was better. The hotel is close to Main Street Hyannis so you can walk from the hotel on the strip to plenty of shops and restaurants, which was the plus side to this stay.

8

Michael

15 de set. de 2025

·

A estadia foi de 3 noites

Convenient location to downtown and many restaurants. TV was sub par.

Convenient location to downtown and many restaurants. TV was sub par.

10

Winifred

31 de ago. de 2025

·

A estadia foi de 2 noites

We went to the Hyannis Music Tent and they were in walking distance. The area had great shops and restaurant.

We went to the Hyannis Music Tent and they were in walking distance. The area had great shops and restaurant.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

A oferta de refeições no local é limitada: várias análises relatam a ausência de café da manhã e um restaurante fechado ou em reforma, embora existam muitas opções nas proximidades.

Avaliações dos hóspedes relacionadas

8

Valerie

29 de set. de 2024

·

A estadia foi de 1 noite

Last minute one night stay. So cheapest option. Check in staff nice. Definitely not ‘luxury hotel’. Large basic room and bathroom. One room had a wobbly toilet - told girl at checkout in morning and she said she already knew. Other room had a big dent in the wall where someone had kicked it. No breakfast only coffee and green tea at a not very clean counter. Large garbage can overflowing at 8am!!! Just lacked warmth and attention to detail overall. Fantastic Brazilian/Italian restaurant next door.

Last minute one night stay. So cheapest option. Check in staff nice. Definitely not ‘luxury hotel’. Large basic room and bathroom. One room had a wobbly toilet - told girl at checkout in morning and she said she already knew. Other room had a big dent in the wall where someone had kicked it. No breakfast only coffee and green tea at a not very clean counter. Large garbage can overflowing at 8am!!! Just lacked warmth and attention to detail overall. Fantastic Brazilian/Italian restaurant next door.

6

Lorraine

6 de mar. de 2025

·

A estadia foi de 3 noites

The hotel is currently undergoing renovations (which I did not know when booking). Lots of building materials in the parking lot and dust everywhere. The hotel restaurant was also closed, undergoing renovations. The staff is very pleasant and professional.

The hotel is currently undergoing renovations (which I did not know when booking). Lots of building materials in the parking lot and dust everywhere. The hotel restaurant was also closed, undergoing renovations. The staff is very pleasant and professional.

10

Jivan

14 de jan. de 2024

·

A estadia foi de 1 noite

Had a great restaurant right at the property and was delicious and all around awsome would stay again in a heart beat

Had a great restaurant right at the property and was delicious and all around awsome would stay again in a heart beat

6

Sergey

26 de ago. de 2025

·

A estadia foi de 3 noites

Our room was clean. There was a specific smell in the room. You could smell it when you come back from outside. The first floor of the hotel smells like weed. The second floor smelled a little better. The swimming pool was dirty, it had a lot of dirt and debris swimming in it. Nobody was swimming. We stayed in the older part of the hotel in the regular hotel suite with 2 double beds. There was no food in the hotel, no restaurant, no bar. Make sure you buy some snacks and bagels for breakfast. There are many good restaurants and coffee shops near by. Plenty of parking. We came there with 2 cars. The hotel is very conveniently located but needs to be cleaner.

Our room was clean. There was a specific smell in the room. You could smell it when you come back from outside. The first floor of the hotel smells like weed. The second floor smelled a little better. The swimming pool was dirty, it had a lot of dirt and debris swimming in it. Nobody was swimming. We stayed in the older part of the hotel in the regular hotel suite with 2 double beds. There was no food in the hotel, no restaurant, no bar. Make sure you buy some snacks and bagels for breakfast. There are many good restaurants and coffee shops near by. Plenty of parking. We came there with 2 cars. The hotel is very conveniently located but needs to be cleaner.

10

Carly

29 de jun. de 2025

·

A estadia foi de 2 noites

Nice place and in an ideal location. Just an FYI breakfast is not offered as mentioned in the Expedia listing.

Nice place and in an ideal location. Just an FYI breakfast is not offered as mentioned in the Expedia listing.

4

nicole

14 de jun. de 2025

·

A estadia foi de 3 noites

They were doing a remodel so there was no free breakfast. The pool had ducks swimming in the pool so there was duck feathers in the water.

They were doing a remodel so there was no free breakfast. The pool had ducks swimming in the pool so there was duck feathers in the water.

4

Christopher

1 de jul. de 2024

·

A estadia foi de 2 noites

The property advertised online that it had a Business center. It does not. The property advertised online that i had a pool. It does have a pool. The pool area was locked all three days of my stay. The property advertised online and on the sign at the entrance to the property that it offered breakfast at the onsite restaurant. No breakfast is offered at the onsite restaurant. And I had one of the worst dining experiences I have ever had at the onsite restaurant the first evening of my stay. The service was terrible.

The property advertised online that it had a Business center. It does not. The property advertised online that i had a pool. It does have a pool. The pool area was locked all three days of my stay. The property advertised online and on the sign at the entrance to the property that it offered breakfast at the onsite restaurant. No breakfast is offered at the onsite restaurant. And I had one of the worst dining experiences I have ever had at the onsite restaurant the first evening of my stay. The service was terrible.

2

eduardo

10 de jun. de 2025

·

A estadia foi de 1 noite

Property was run down needs alot of maintace. There were Holes in the walls,patches in walls broken title and counter tops in bathroom .the door was falling off and poorly mounted. The paint looked bad didnt match. The restaurant was under construction not opened .The pool was old looking with cracks and old patio furniture around .wish i knew ahead that this was the old cuddles and bubbles. I will neaver return here.

Property was run down needs alot of maintace. There were Holes in the walls,patches in walls broken title and counter tops in bathroom .the door was falling off and poorly mounted. The paint looked bad didnt match. The restaurant was under construction not opened .The pool was old looking with cracks and old patio furniture around .wish i knew ahead that this was the old cuddles and bubbles. I will neaver return here.

8

Gary

9 de set. de 2023

·

A estadia foi de 1 noite

The stay here was quite nice. Clean room and wonderful walk-in shower. Very nice hot breakfast in the morning, too. A suggestion: I had no place by the bed to plug in my CPAP breathing machine. This is a big deal for those of us who rely on this device to get through the night. Had to get the mattress pulled down to access a plug behind it. Cord barely made it to the night stand. Nice, pleasant front desk people. Would stay here again.

The stay here was quite nice. Clean room and wonderful walk-in shower. Very nice hot breakfast in the morning, too. A suggestion: I had no place by the bed to plug in my CPAP breathing machine. This is a big deal for those of us who rely on this device to get through the night. Had to get the mattress pulled down to access a plug behind it. Cord barely made it to the night stand. Nice, pleasant front desk people. Would stay here again.

8

Anne

8 de jan. de 2023

·

A estadia foi de 1 noite

Overall - it was fine. I would suggest for folks reserving with 3rd party vendors and thru their own online reservations they mention that 1 there is a $150.00 deposit and 2. During the winter breakfast is not served in the restaurant.

Overall - it was fine. I would suggest for folks reserving with 3rd party vendors and thru their own online reservations they mention that 1 there is a $150.00 deposit and 2. During the winter breakfast is not served in the restaurant.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

2

Janaina Cássia

14 de out. de 2024

·

A estadia foi de 2 noites

Pessimo atendimento em duas noites sem água quente

Pessimo atendimento em duas noites sem água quente

10

Joelma

22 de jul. de 2024

·

A estadia foi de 1 noite

Lugar muito agradavel

Lugar muito agradavel

6

laudy

há 2 semanas

·

A estadia foi de 3 noites

The location was the main attraction to this stay. Short walk to shops and restaurants on Main Street. The room was disappointing. Jacuzzi tub was great to have but not when you’re a little afraid to use it because it looks run down, peeling paint, random spray paint patches, valves coming off. Was hard to find parking near the entry for the room.

The location was the main attraction to this stay. Short walk to shops and restaurants on Main Street. The room was disappointing. Jacuzzi tub was great to have but not when you’re a little afraid to use it because it looks run down, peeling paint, random spray paint patches, valves coming off. Was hard to find parking near the entry for the room.

6

Ali

há 2 semanas

·

A estadia foi de 1 noite

Rooms need to be cleaned better, bathroom and shower need to be cleaned better.

Rooms need to be cleaned better, bathroom and shower need to be cleaned better.

10

Josefina

20 de set. de 2026

·

A estadia foi de 1 noite

Amazing experience friendly staff easy check in and out clean a lot restaurant near by excellent

Amazing experience friendly staff easy check in and out clean a lot restaurant near by excellent

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

Check-in a partir das 15:00

Antes das 11:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

outubro 2026

novembro 2026

Mais barato

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Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

2026-10-26: 101.75385936688232USD
2026-10-27: 100.8191599834137USD
2026-10-28: 101.96595016485595USD
2026-10-29: 102.80675447608185USD
2026-10-30: 96.29604142771912USD
2026-10-31: 97.68198643094635USD
2026-11-01: 97.68198643094635USD
2026-11-02: 97.80017365399932USD
2026-11-03: 99.50842116636657USD
2026-11-04: 96.7472785447998USD
2026-11-05: 97.80017365399932USD
2026-11-06: 96.85471838296509USD
2026-11-07: 99.97636604555511USD
2026-11-08: 99.22032493048859USD
2026-11-09: 97.68198643094635USD
2026-11-10: 97.80017365399932USD
2026-11-11: 111.25132509267425USD
2026-11-12: 96.85471838296509USD
2026-11-13: 97.63901389675141USD
2026-11-14: 96.85471838296509USD
2026-11-15: 99.77701225910187USD
2026-11-16: 99.20759642164612USD
2026-11-17: 99.22032493048859USD
2026-11-18: 100.22824937618256USD
2026-11-19: 99.22032493048859USD
2026-11-20: 100.1645558159027USD
2026-11-21: 97.82165141841888USD
2026-11-22: 97.31670288493348USD
2026-11-23: 98.84140308909606USD
2026-11-24: 98.85306026052093USD
2026-11-25: 102.38376325504302USD
2026-11-26: 113.90342086994934USD
2026-11-27: 115.89300498925019USD
2026-11-28: 99.50842116636657USD
2026-11-29: 97.80017365399932USD
2026-11-30: 96.65058609152221USD
2026-12-01: 103.1895365332489USD
2026-12-02: 98.70263938548278USD
2026-12-03: 98.83156549074555USD
2026-12-04: 100.808412598526USD
2026-12-05: 98.81007922364807USD
2026-12-06: 100.28474967094421USD
2026-12-07: 99.7555259920044USD
2026-12-08: 101.81421987741852USD
2026-12-09: 101.62494176429749USD
2026-12-10: 102.25881640304566USD
2026-12-11: 102.95715834576416USD
2026-12-12: 102.96073797316741USD
2026-12-13: 102.38376325504302USD
2026-12-14: 102.38376325504302USD
2026-12-15: 103.76294012664795USD
2026-12-16: 102.38376325504302USD
2026-12-17: 103.95552578147888USD
2026-12-18: 102.38376325504302USD
2026-12-19: 105.94510990077973USD
2026-12-20: 103.25798309048461USD
2026-12-21: 103.4183435960083USD
2026-12-22: 104.02078383449555USD
2026-12-23: 103.4183435960083USD
2026-12-24: 118.79861661131287USD
2026-12-25: 118.38514838954163USD
2026-12-26: 105.98689206006622USD