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Hyannis Plaza Hotel

US$ 87

/ noite

Média para outubro

Hyannis Plaza Hotel - Saguão

Hyannis Plaza Hotel - Quarto

Hyannis Plaza Hotel - Quarto

Hyannis Plaza Hotel - Banheiro

Hyannis Plaza Hotel - Saguão

Preços para Hyannis Plaza Hotel

Selecione datas para ver preços e disponibilidade

US$ 87

/ noite

Média para outubro

Média de preços por mês

Em Hyannis Plaza Hotel, a diária custa em média US$ 75 no mês mais barato (novembro) e US$ 156 no mês mais caro (agosto), com base nos últimos 12 meses.

Preço médio da diária em Hyannis Plaza Hotel por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 76
fevereiro	US$ 87
março	US$ 75
abril	US$ 81
maio	US$ 93
junho	US$ 126
julho	US$ 153
agosto	US$ 156
setembro	US$ 113
outubro	US$ 87
novembro	US$ 75
dezembro	US$ 79

Mais caro: agosto (aprox. US$ 156)

Mais barato: novembro (aprox. US$ 75)

Sobre esta propriedade

Aproveite opções de lazer, como uma piscina externa, ou aprecie a vista em um jardim. Este hotel também oferece TV na área comum e máquina automática de vendas.

Estacionamento
Banheira/Jacuzzi
Piscina
Quartos de não fumantes
Serviços domésticos
Piscina externa

Localização

662 Main Street, Hyannis, Massachusetts, Estados Unidos

Main Street Hyannis (0.1 milhas)

Igreja de S. Francisco Xavier (0.4 milhas)

Cape Cod Melody Tent (0.4 milhas)

Twin Brooks Golf Course (0.5 milhas)

Hyannis Youth & Community Center (0.5 milhas)

John F. Kennedy Hyannis Museum (0.8 milhas)

Mais informações sobre a localização

Opções de quarto

9

Plaza Suite

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Banheira e chuveiro separados

Geladeira

6

Quarto casal luxo, várias camas, para não fumantes

Detalhes do quarto

2 Camas De Casal

e

1 Sofá-Cama

Acomoda 3

Ar condicionado

Geladeira

Banheiro privativo

4

Princess Junior Suite

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Banheira e chuveiro separados

Geladeira

6

Quarto

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Banheira e chuveiro separados

Geladeira

4

Family Suite

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Geladeira

Banheiro privativo

6

Quarto luxo, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Geladeira

Banheiro privativo

6

Crown Victorian Suite

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Banheira e chuveiro separados

Geladeira

5

Quarto

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Geladeira

Banheiro privativo

5

Quarto luxo, 2 camas de casal, para não fumantes

Detalhes do quarto

2 Camas De Casal

Acomoda 4

Ar condicionado

Geladeira

Banheiro privativo

Avaliações dos hóspedes sobre Hyannis Plaza Hotel

7.2

Bom

Com base em 1.003 avaliações verificadas

Quem se hospeda aqui?

Negócios

7%

Casal

62%

Famílias

18%

Grupos

7%

Viajantes individuais

3%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Em análises do Hyannis Plaza Hotel, hóspedes elogiam consistentemente a localização central e a facilidade de se locomover a pé, e ocasionalmente quartos espaçosos, mas muitos relatam decoração datada, manutenção inconsistente, barulho de vizinhos ou corredores e limpeza variável, especialmente em torno das banheiras de hidromassagem nos quartos e nas áreas comuns.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

Em análises do Hyannis Plaza Hotel, hóspedes elogiam consistentemente a localização central e a facilidade de se locomover a pé, e ocasionalmente quartos espaçosos, mas muitos relatam decoração datada, manutenção inconsistente, barulho de vizinhos ou corredores e limpeza variável, especialmente em torno das banheiras de hidromassagem nos quartos e nas áreas comuns.

As instalações são limitadas, com menções frequentes a reformas, café da manhã no local fechado ou inexistente, problemas ocasionais com a piscina e ausência de elevador. O atendimento é misto, variando de amigável e atencioso a pouco prestativo, com alguns relatos de surpresas com depósitos, comunicação deficiente e preocupações com a segurança. Mais adequado para viajantes que priorizam a conveniência de localização em relação aos acabamentos modernos.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

As instalações são limitadas devido às reformas em andamento; os hóspedes observam repetidamente o café da manhã/restaurante do hotel fechado, problemas de manutenção na piscina e a ausência de elevador. Vários mencionam portas externas não seguras e problemas com o estacionamento.

Avaliações dos hóspedes relacionadas

6

Lorraine

6 de mar. de 2025

·

Hospedou-se por 3 noites

The hotel is currently undergoing renovations (which I did not know when booking). Lots of building materials in the parking lot and dust everywhere. The hotel restaurant was also closed, undergoing renovations. The staff is very pleasant and professional.

The hotel is currently undergoing renovations (which I did not know when booking). Lots of building materials in the parking lot and dust everywhere. The hotel restaurant was also closed, undergoing renovations. The staff is very pleasant and professional.

6

Sergey

26 de ago. de 2025

·

Hospedou-se por 3 noites

Our room was clean. There was a specific smell in the room. You could smell it when you come back from outside. The first floor of the hotel smells like weed. The second floor smelled a little better. The swimming pool was dirty, it had a lot of dirt and debris swimming in it. Nobody was swimming. We stayed in the older part of the hotel in the regular hotel suite with 2 double beds. There was no food in the hotel, no restaurant, no bar. Make sure you buy some snacks and bagels for breakfast. There are many good restaurants and coffee shops near by. Plenty of parking. We came there with 2 cars. The hotel is very conveniently located but needs to be cleaner.

Our room was clean. There was a specific smell in the room. You could smell it when you come back from outside. The first floor of the hotel smells like weed. The second floor smelled a little better. The swimming pool was dirty, it had a lot of dirt and debris swimming in it. Nobody was swimming. We stayed in the older part of the hotel in the regular hotel suite with 2 double beds. There was no food in the hotel, no restaurant, no bar. Make sure you buy some snacks and bagels for breakfast. There are many good restaurants and coffee shops near by. Plenty of parking. We came there with 2 cars. The hotel is very conveniently located but needs to be cleaner.

4

nicole

14 de jun. de 2025

·

Hospedou-se por 3 noites

They were doing a remodel so there was no free breakfast. The pool had ducks swimming in the pool so there was duck feathers in the water.

They were doing a remodel so there was no free breakfast. The pool had ducks swimming in the pool so there was duck feathers in the water.

4

Wesley

9 de jul. de 2023

·

Hospedou-se por 1 noite

Rough. Area around is pretty rough. People were standing around outside. The exit door was broken to the building so anyone could enter. Not a first or second choice, but works if you are in a tight spot and need somewhere to sleep.

Rough. Area around is pretty rough. People were standing around outside. The exit door was broken to the building so anyone could enter. Not a first or second choice, but works if you are in a tight spot and need somewhere to sleep.

4

Christopher

1 de jul. de 2024

·

Hospedou-se por 2 noites

The property advertised online that it had a Business center. It does not. The property advertised online that i had a pool. It does have a pool. The pool area was locked all three days of my stay. The property advertised online and on the sign at the entrance to the property that it offered breakfast at the onsite restaurant. No breakfast is offered at the onsite restaurant. And I had one of the worst dining experiences I have ever had at the onsite restaurant the first evening of my stay. The service was terrible.

The property advertised online that it had a Business center. It does not. The property advertised online that i had a pool. It does have a pool. The pool area was locked all three days of my stay. The property advertised online and on the sign at the entrance to the property that it offered breakfast at the onsite restaurant. No breakfast is offered at the onsite restaurant. And I had one of the worst dining experiences I have ever had at the onsite restaurant the first evening of my stay. The service was terrible.

8

Lorelei

14 de jun. de 2023

·

Hospedou-se por 2 noites

Not designated parking for guests versus people parking there to go uptown, not safe if a female is alone trying to find a spot late at night then worrying if car would be there in morning.

Not designated parking for guests versus people parking there to go uptown, not safe if a female is alone trying to find a spot late at night then worrying if car would be there in morning.

8

Alex

8 de ago. de 2025

·

Hospedou-se por 3 noites

Nice place, small swimming pool, cant go outside unless u exit the building

Nice place, small swimming pool, cant go outside unless u exit the building

6

Edwin

29 de jun. de 2023

·

Hospedou-se por 1 noite

Basically, the customer service was really poor. For the price, I was expecting more in comparison with other Hotel.com offers. The A/C was very poor. The back door to the parking lot was not working.

Basically, the customer service was really poor. For the price, I was expecting more in comparison with other Hotel.com offers. The A/C was very poor. The back door to the parking lot was not working.

4

Joe

15 de set. de 2025

·

Hospedou-se por 1 noite

Upon arrival asked if they had an elevator, they do not. Was given a 2nd floor room, they did offer to switch to a first floor if we could wait an hour to hour and half. The room had a narrow shower, uncomfortable and no handrails or safety accessories. Also, apparently now anti-slip on the floor. I suffer a fall in the shower causing bruising and pain to my right hip and buttocks. Asked if they had a Handicap room, they do not, not one in the whole motel. Seems to plenty of room to enlarge the shower and add some safety rails or other safety/handicapped equipment. Also, the exterior doors, although had key access modules, did not lock.. leaving the interior of the hotel wide open to the general public, this does not give a sense of security. .. worse it does not provide any level of security to your room and therefore your family.

Upon arrival asked if they had an elevator, they do not. Was given a 2nd floor room, they did offer to switch to a first floor if we could wait an hour to hour and half. The room had a narrow shower, uncomfortable and no handrails or safety accessories. Also, apparently now anti-slip on the floor. I suffer a fall in the shower causing bruising and pain to my right hip and buttocks. Asked if they had a Handicap room, they do not, not one in the whole motel. Seems to plenty of room to enlarge the shower and add some safety rails or other safety/handicapped equipment. Also, the exterior doors, although had key access modules, did not lock.. leaving the interior of the hotel wide open to the general public, this does not give a sense of security. .. worse it does not provide any level of security to your room and therefore your family.

8

Lorie

2 de set. de 2025

·

Hospedou-se por 2 noites

Clean room, hallways smelled a little musty. Pool area nice

Clean room, hallways smelled a little musty. Pool area nice

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

A limpeza é inconsistente: várias avaliações citam corredores sujos ou com cheiro de mofo, roupas de cama manchadas e banheiras de hidromassagem sujas ou descascando, enquanto outros encontraram os quartos muito limpos.

Avaliações dos hóspedes relacionadas

4

Elijah

28 de jun. de 2025

·

Hospedou-se por 1 noite

The bath tub had not been cleaned and the hot tub in the room looked like it was never cleaned once.

The bath tub had not been cleaned and the hot tub in the room looked like it was never cleaned once.

10

Jessica

15 de nov. de 2025

·

Hospedou-se por 1 noite

Staff was great and room was very clean

Staff was great and room was very clean

2

Alesia

26 de set. de 2025

·

Hospedou-se por 2 noites

Dirty Room and everything was falling apart in the bathroom. There was a no smoking sign inside but the whole time the room reeked of whatever the next door person was smoking. Absolutely horrible experience and not worth the amount of money we spent.

Dirty Room and everything was falling apart in the bathroom. There was a no smoking sign inside but the whole time the room reeked of whatever the next door person was smoking. Absolutely horrible experience and not worth the amount of money we spent.

4

Nicole

22 de jun. de 2025

·

Hospedou-se por 2 noites

Very dirty. Broken windows and trash in hallways. Pool was filthy

Very dirty. Broken windows and trash in hallways. Pool was filthy

10

William

5 de out. de 2025

·

Hospedou-se por 2 noites

very clean

very clean

2

Erika

17 de ago. de 2025

·

Hospedou-se por 2 noites

Dirty hallway. Bugs in the ceiling light. Chocolate on the bed. Holes and stains on the bedsheets. Missing cover on the TV remote. Lack of outlets in the room. Terrible lighting by the sink. I’m sure I’m missing some things, but I ended up going to get a can of Lysol spray that’s how bad it was. Don’t recommend. Save your money and go elsewhere.

Dirty hallway. Bugs in the ceiling light. Chocolate on the bed. Holes and stains on the bedsheets. Missing cover on the TV remote. Lack of outlets in the room. Terrible lighting by the sink. I’m sure I’m missing some things, but I ended up going to get a can of Lysol spray that’s how bad it was. Don’t recommend. Save your money and go elsewhere.

4

Holly

15 de jul. de 2023

·

Hospedou-se por 2 noites

Very dirty room

Very dirty room

8

Lorie

2 de set. de 2025

·

Hospedou-se por 2 noites

Clean room, hallways smelled a little musty. Pool area nice

Clean room, hallways smelled a little musty. Pool area nice

4

Miriah

18 de ago. de 2025

·

Hospedou-se por 1 noite

The room and hallways felt poorly maintained, with peeling paint and a dingy atmosphere that made the stay less inviting. We were especially disappointed to find the Jacuzzi dirty and the shower dispensers empty. Parking was also concerning, though signs warned unauthorized vehicles would be towed, we never received a parking pass, raising doubts about whether non-guests were taking up spaces. Considering the price, the overall experience felt average and underwhelming.

The room and hallways felt poorly maintained, with peeling paint and a dingy atmosphere that made the stay less inviting. We were especially disappointed to find the Jacuzzi dirty and the shower dispensers empty. Parking was also concerning, though signs warned unauthorized vehicles would be towed, we never received a parking pass, raising doubts about whether non-guests were taking up spaces. Considering the price, the overall experience felt average and underwhelming.

6

Michael

14 de out. de 2025

·

Hospedou-se por 2 noites

Half the light switches didnt work outdated rugs dead bugs in window sills inside of the room

Half the light switches didnt work outdated rugs dead bugs in window sills inside of the room

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são espaçosos em algumas suítes e em alguns quartos reformados, mas muitos descrevem decoração datada, móveis desgastados e problemas de manutenção, como acessórios quebrados e portas com correntes de ar. O barulho de vizinhos/corredores é recorrente, e o serviço de Wi-Fi/TV é frequentemente instável.

Avaliações dos hóspedes relacionadas

8

Linda

24 de jul. de 2024

·

Hospedou-se por 2 noites

No live tv. It was all streaming. Cheap toilet paper and dispensers. You had to work to get even a few sheets together. Rooms were modern, pleasant and clean. Location was just beyond Main St shopping and restaurants. I prefer being closer to middle of Main St area. Good value if you don't mind extra walking.

No live tv. It was all streaming. Cheap toilet paper and dispensers. You had to work to get even a few sheets together. Rooms were modern, pleasant and clean. Location was just beyond Main St shopping and restaurants. I prefer being closer to middle of Main St area. Good value if you don't mind extra walking.

8

David D

9 de set. de 2025

·

Hospedou-se por 1 noite

Relatively large room. Slept well. Seemed like an older property which has been cobbled together into a large 2-story U-shaped hotel complex. Bummed that there were no elevators. The night we arrived, there were some strange people wandering around the parking lot; not sure if they were other guests or what, but none of them approached or bothered us. Two surprises on arrival: an $8.50 "resort fee" I had to pay onsite and hadn't expected (but I went back and found it was in the fine print and the total was still what I expected), and a busful of senior citizens that kind of temporarily took over the entrance of the building. In the morning, we were greeted by the sound of gulls of other shorebirds outside, but guess that's part of the Cape Cod charm. We picked this place for our first night at Cape Cod because our plane to Boston arrived relatively late and this hotel has 24/7 desk service - that worked out well.

Relatively large room. Slept well. Seemed like an older property which has been cobbled together into a large 2-story U-shaped hotel complex. Bummed that there were no elevators. The night we arrived, there were some strange people wandering around the parking lot; not sure if they were other guests or what, but none of them approached or bothered us. Two surprises on arrival: an $8.50 "resort fee" I had to pay onsite and hadn't expected (but I went back and found it was in the fine print and the total was still what I expected), and a busful of senior citizens that kind of temporarily took over the entrance of the building. In the morning, we were greeted by the sound of gulls of other shorebirds outside, but guess that's part of the Cape Cod charm. We picked this place for our first night at Cape Cod because our plane to Boston arrived relatively late and this hotel has 24/7 desk service - that worked out well.

6

Christopher

20 de out. de 2025

·

Hospedou-se por 3 noites

Room was mostly clean. There was an issue with another room at about 5am and staff was knocking loudly on their door and having a very loud, angry conversation about some policy violations. Next evening, sounded like a herd of cattle running around above our room. Called desk and they took care of it. Close proximity to everything we were looking to do. Not a terrible spot. Price was right

Room was mostly clean. There was an issue with another room at about 5am and staff was knocking loudly on their door and having a very loud, angry conversation about some policy violations. Next evening, sounded like a herd of cattle running around above our room. Called desk and they took care of it. Close proximity to everything we were looking to do. Not a terrible spot. Price was right

4

Barbara

13 de out. de 2025

·

Hospedou-se por 2 noites

Room was clean but we had to listen to very Loud gurgling noises every time someone emptied their hot tub…. 8am…12pm… the room next to us played their tv so loudly until midnight that we couldn’t fall asleep and there was a strong smell of weed coming through the bathroom vent😡 regret staying there was very disappointed by the hot tub, the jets barely worked… 2/10 experience

Room was clean but we had to listen to very Loud gurgling noises every time someone emptied their hot tub…. 8am…12pm… the room next to us played their tv so loudly until midnight that we couldn’t fall asleep and there was a strong smell of weed coming through the bathroom vent😡 regret staying there was very disappointed by the hot tub, the jets barely worked… 2/10 experience

6

Karla

4 de set. de 2025

·

Hospedou-se por 1 noite

You can tell this hotel was once a great place to stay, however it’s been cheaply remodeled and is now just basic. Expedia pics make it look much better than it is. One night was ok here, but don't recommend a longer stay.

You can tell this hotel was once a great place to stay, however it’s been cheaply remodeled and is now just basic. Expedia pics make it look much better than it is. One night was ok here, but don't recommend a longer stay.

6

Michael

22 de jul. de 2025

·

Hospedou-se por 3 noites

Excellent location. Restaurants and shopping on Main, convenient store next door, and 5 min. from the beach. The room was very spacious. More space than we even needed. Once they get the front restaurant up and going and get microwaves in the rooms, the place will go from good to excellent. But I'm sure it won't be as affordable when that happens.

Excellent location. Restaurants and shopping on Main, convenient store next door, and 5 min. from the beach. The room was very spacious. More space than we even needed. Once they get the front restaurant up and going and get microwaves in the rooms, the place will go from good to excellent. But I'm sure it won't be as affordable when that happens.

6

Alex

13 de set. de 2025

·

Hospedou-se por 3 noites

I didn't like that someone painted over the jet adjusters for the jacuzzi. The switch in the tub to change to take a shower was broken it seemed wouldn't work properly. Also noticed tiles in the hallway were loose. TV reception was very spotty with limited channels. WiFi was also terrible, came in and out throughout my stay.

I didn't like that someone painted over the jet adjusters for the jacuzzi. The switch in the tub to change to take a shower was broken it seemed wouldn't work properly. Also noticed tiles in the hallway were loose. TV reception was very spotty with limited channels. WiFi was also terrible, came in and out throughout my stay.

4

Robert

21 de dez. de 2025

·

Hospedou-se por 1 noite

room was outdated and walls were patched and not finished pillows were throw pillows for a king size bed cable tv wasnt available only amazon prime all other streaming services has ti be activated

room was outdated and walls were patched and not finished pillows were throw pillows for a king size bed cable tv wasnt available only amazon prime all other streaming services has ti be activated

6

Rachael

10 de mar. de 2025

·

Hospedou-se por 1 noite

You can tell they were under renovations, and our room had recently been redone. Paint and other things. There was several different swipes of different paints and patch jobs that hadnt been covered with the same paint. The bathroom floor was uneven and the door barely shut. There was a 2 inch gap at the top of the bathroom door. The tub had obviously been painted but it was uneven and the jets were all discolored. The door to get in and out of the room was not sealed and showed light on all four sides. We could hear a critter on the back wall near the a/c unit but could not see it. The bed was comfortable and the water was nice and hot.

You can tell they were under renovations, and our room had recently been redone. Paint and other things. There was several different swipes of different paints and patch jobs that hadnt been covered with the same paint. The bathroom floor was uneven and the door barely shut. There was a 2 inch gap at the top of the bathroom door. The tub had obviously been painted but it was uneven and the jets were all discolored. The door to get in and out of the room was not sealed and showed light on all four sides. We could hear a critter on the back wall near the a/c unit but could not see it. The bed was comfortable and the water was nice and hot.

6

Kevin

3 de ago. de 2025

·

Hospedou-se por 2 noites

Wasnt terribly dirty, but definitely wasnt super clean. Both tvs in the room randomly didnt work the first night, and the phone in the room didnt work as well for me to let the front desk know they were not working as well. The amenities in the room were sufficient, just a lil beat up and worn for sure.

Wasnt terribly dirty, but definitely wasnt super clean. Both tvs in the room randomly didnt work the first night, and the phone in the room didnt work as well for me to let the front desk know they were not working as well. The amenities in the room were sufficient, just a lil beat up and worn for sure.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O feedback sobre o atendimento é misto: muitos mencionam funcionários simpáticos e prestativos, enquanto outros relatam grosseria, falta de resposta a problemas/barulho e depósitos/taxas inesperados.

Avaliações dos hóspedes relacionadas

10

Jessica

15 de nov. de 2025

·

Hospedou-se por 1 noite

Staff was great and room was very clean

Staff was great and room was very clean

4

Catherine

18 de jul. de 2024

·

Hospedou-se por 2 noites

During our stay, there was a violent altercation from a guest staying and their domestic partner. It carried on for hours from midnight to after 3am. The staff didn't alert us nor acknowledged the violent event with police precence. There were blood on the hallway floor that weren't cleaned up until after 10am. In addition, the key card stopped working a number times requiring us to bring the card to the front desk for them to fix so we can enter our rooms.

During our stay, there was a violent altercation from a guest staying and their domestic partner. It carried on for hours from midnight to after 3am. The staff didn't alert us nor acknowledged the violent event with police precence. There were blood on the hallway floor that weren't cleaned up until after 10am. In addition, the key card stopped working a number times requiring us to bring the card to the front desk for them to fix so we can enter our rooms.

6

aline

21 de jun. de 2024

·

Hospedou-se por 1 noite

Got to find out I had to pay an extra $8,50 for some sort of fee “that was included” on my booking through Expedia.

Got to find out I had to pay an extra $8,50 for some sort of fee “that was included” on my booking through Expedia.

8

Nicholas

12 de out. de 2025

·

Hospedou-se por 2 noites

Room was clean and staff were pleasant and helpful. Only issue was that there were no grab bars or shelving for products in the shower. I had to put my items on the shower floor.

Room was clean and staff were pleasant and helpful. Only issue was that there were no grab bars or shelving for products in the shower. I had to put my items on the shower floor.

2

Sandra

22 de jul. de 2025

·

Hospedou-se por 4 noites

We had a recent unpleasant experience at the Hyannis Plaza Hotel in Cape Cod. My husband and I booked through Hotels.com a 4-night stay and used our credit card XX opting to pay in full at check-in. Upon arrival on 7/6/25, at 3:53 PM, I asked to change the payment method to card YY instead. The front desk staff acted annoyed, and charged the full amount to card YY + sec. deposit. On 7/7, I received a fraud alert email about unauthorized charges on card XX. On 7/8, 9AM, I went and met with Mgr Ms. Ruchi and expressed concerns about an attempted of full amount on credit card XX. She explained that the hotel charges for one night before check-in as part of their cancellation policy, and repeatedly stated that it was Experian’s Group policy. I stated that I’d gather more information and seek clarification. My credit card company confirmed a full + 2 other small amounts being attempted to card XX on 7/6, several hrs before my check-in, all made by the Hyannis Plaza Hotel. On 7/9, I met with Ms. Ruchi and Mr. Mark, where they insisted that all the charges were made per Experidian’s Group pre-charge policy. Ms. Ruchi then walked away and asked Mr. Mark to handle the checkout on the spot, stating they’d refund me for the last night of my stay and asked me to leave the hotel. This experience left my husband and me feeling frustrated and embarrassed, something we have never encountered after years booking with Hotels.com and 20 + years of visiting Cape Cod.

We had a recent unpleasant experience at the Hyannis Plaza Hotel in Cape Cod. My husband and I booked through Hotels.com a 4-night stay and used our credit card XX opting to pay in full at check-in. Upon arrival on 7/6/25, at 3:53 PM, I asked to change the payment method to card YY instead. The front desk staff acted annoyed, and charged the full amount to card YY + sec. deposit. On 7/7, I received a fraud alert email about unauthorized charges on card XX. On 7/8, 9AM, I went and met with Mgr Ms. Ruchi and expressed concerns about an attempted of full amount on credit card XX. She explained that the hotel charges for one night before check-in as part of their cancellation policy, and repeatedly stated that it was Experian’s Group policy. I stated that I’d gather more information and seek clarification. My credit card company confirmed a full + 2 other small amounts being attempted to card XX on 7/6, several hrs before my check-in, all made by the Hyannis Plaza Hotel. On 7/9, I met with Ms. Ruchi and Mr. Mark, where they insisted that all the charges were made per Experidian’s Group pre-charge policy. Ms. Ruchi then walked away and asked Mr. Mark to handle the checkout on the spot, stating they’d refund me for the last night of my stay and asked me to leave the hotel. This experience left my husband and me feeling frustrated and embarrassed, something we have never encountered after years booking with Hotels.com and 20 + years of visiting Cape Cod.

2

Labraya

2 de ago. de 2025

·

Hospedou-se por 2 noites

The pictures online were very deceiving. The room was very low budget. The supervisor of the building refused to unclog my toilet and excused me and my guest of placing a plastic bag inside the toilet. There’s no place to even get plastic bags. He then told me I needed to get the tissue out myself. Regardless of what’s in the toilet or what appears to be in the toilet.. the employees are responsible for the care of the guests. I’ve never experienced anything like that in my life. Very disappointing.

The pictures online were very deceiving. The room was very low budget. The supervisor of the building refused to unclog my toilet and excused me and my guest of placing a plastic bag inside the toilet. There’s no place to even get plastic bags. He then told me I needed to get the tissue out myself. Regardless of what’s in the toilet or what appears to be in the toilet.. the employees are responsible for the care of the guests. I’ve never experienced anything like that in my life. Very disappointing.

2

Harry

17 de jul. de 2025

·

Hospedou-se por 1 noite

Worst staff on earth

Worst staff on earth

10

Therese

28 de jun. de 2023

·

Hospedou-se por 3 noites

Very friendly, helpful staff.

Very friendly, helpful staff.

4

Danielle

31 de jul. de 2023

·

Hospedou-se por 2 noites

Horrible internet in which affects the tv also. Our room keys stopped working had to notify the front desk; no apology or anything. There was a knock at our door and someone said “room service” before my husband got up for the bed the door was already opened by this person…like really? Not the friendliness just had a great location to the town.

Horrible internet in which affects the tv also. Our room keys stopped working had to notify the front desk; no apology or anything. There was a knock at our door and someone said “room service” before my husband got up for the bed the door was already opened by this person…like really? Not the friendliness just had a great location to the town.

6

Harriet

2 de ago. de 2025

·

Hospedou-se por 3 noites

poor television access, no housekeeping service on one night, unfriendly service and staff

poor television access, no housekeeping service on one night, unfriendly service and staff

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Localização central e conveniente, perto da Main Street, lojas, restaurantes, Melody Tent e ferry; a praia é próxima. Alguns hóspedes observam problemas com estacionamento e segurança à noite.

Avaliações dos hóspedes relacionadas

8

Kayla

1 de set. de 2025

·

Hospedou-se por 2 noites

Easy access to Main Street, everything is walkable in the area & free trolleys, perfect stay

Easy access to Main Street, everything is walkable in the area & free trolleys, perfect stay

8

Don

1 de set. de 2024

·

Hospedou-se por 1 noite

Convenient location for the Melody Tent and shopping and dining, reasonable prices.

Convenient location for the Melody Tent and shopping and dining, reasonable prices.

8

Therese

15 de jul. de 2024

·

Hospedou-se por 1 noite

Location is great, walk to downtown Hyannis with shops and restaurants with a 5 minutevwalk to Melody Tent

Location is great, walk to downtown Hyannis with shops and restaurants with a 5 minutevwalk to Melody Tent

4

Wesley

9 de jul. de 2023

·

Hospedou-se por 1 noite

Rough. Area around is pretty rough. People were standing around outside. The exit door was broken to the building so anyone could enter. Not a first or second choice, but works if you are in a tight spot and need somewhere to sleep.

Rough. Area around is pretty rough. People were standing around outside. The exit door was broken to the building so anyone could enter. Not a first or second choice, but works if you are in a tight spot and need somewhere to sleep.

6

Michael

22 de jul. de 2025

·

Hospedou-se por 3 noites

Excellent location. Restaurants and shopping on Main, convenient store next door, and 5 min. from the beach. The room was very spacious. More space than we even needed. Once they get the front restaurant up and going and get microwaves in the rooms, the place will go from good to excellent. But I'm sure it won't be as affordable when that happens.

Excellent location. Restaurants and shopping on Main, convenient store next door, and 5 min. from the beach. The room was very spacious. More space than we even needed. Once they get the front restaurant up and going and get microwaves in the rooms, the place will go from good to excellent. But I'm sure it won't be as affordable when that happens.

8

Lorelei

14 de jun. de 2023

·

Hospedou-se por 2 noites

Not designated parking for guests versus people parking there to go uptown, not safe if a female is alone trying to find a spot late at night then worrying if car would be there in morning.

Not designated parking for guests versus people parking there to go uptown, not safe if a female is alone trying to find a spot late at night then worrying if car would be there in morning.

8

Karen

19 de jul. de 2025

·

Hospedou-se por 2 noites

Nice rooms - close to everything downtown, outside was a little run-down and outdated, but the room was updated and comfy!

Nice rooms - close to everything downtown, outside was a little run-down and outdated, but the room was updated and comfy!

6

Sadiyah

1 de jul. de 2025

·

Hospedou-se por 4 noites

The staff there were pleasant but the rooms were not well kept. They were in the process of remodeling one side of the hotel. The first room provided to us did not look clean. They offered me a different room that was just remodeled which was better. The hotel is close to Main Street Hyannis so you can walk from the hotel on the strip to plenty of shops and restaurants, which was the plus side to this stay.

The staff there were pleasant but the rooms were not well kept. They were in the process of remodeling one side of the hotel. The first room provided to us did not look clean. They offered me a different room that was just remodeled which was better. The hotel is close to Main Street Hyannis so you can walk from the hotel on the strip to plenty of shops and restaurants, which was the plus side to this stay.

8

Michael

15 de set. de 2025

·

Hospedou-se por 3 noites

Convenient location to downtown and many restaurants. TV was sub par.

Convenient location to downtown and many restaurants. TV was sub par.

10

Winifred

31 de ago. de 2025

·

Hospedou-se por 2 noites

We went to the Hyannis Music Tent and they were in walking distance. The area had great shops and restaurant.

We went to the Hyannis Music Tent and they were in walking distance. The area had great shops and restaurant.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

As opções de refeições no local são limitadas: várias avaliações relatam a ausência de café da manhã e um restaurante fechado ou em reforma, embora existam muitas opções próximas.

Avaliações dos hóspedes relacionadas

8

Valerie

29 de set. de 2024

·

Hospedou-se por 1 noite

Last minute one night stay. So cheapest option. Check in staff nice. Definitely not ‘luxury hotel’. Large basic room and bathroom. One room had a wobbly toilet - told girl at checkout in morning and she said she already knew. Other room had a big dent in the wall where someone had kicked it. No breakfast only coffee and green tea at a not very clean counter. Large garbage can overflowing at 8am!!! Just lacked warmth and attention to detail overall. Fantastic Brazilian/Italian restaurant next door.

Last minute one night stay. So cheapest option. Check in staff nice. Definitely not ‘luxury hotel’. Large basic room and bathroom. One room had a wobbly toilet - told girl at checkout in morning and she said she already knew. Other room had a big dent in the wall where someone had kicked it. No breakfast only coffee and green tea at a not very clean counter. Large garbage can overflowing at 8am!!! Just lacked warmth and attention to detail overall. Fantastic Brazilian/Italian restaurant next door.

6

Lorraine

6 de mar. de 2025

·

Hospedou-se por 3 noites

The hotel is currently undergoing renovations (which I did not know when booking). Lots of building materials in the parking lot and dust everywhere. The hotel restaurant was also closed, undergoing renovations. The staff is very pleasant and professional.

The hotel is currently undergoing renovations (which I did not know when booking). Lots of building materials in the parking lot and dust everywhere. The hotel restaurant was also closed, undergoing renovations. The staff is very pleasant and professional.

10

Jivan

14 de jan. de 2024

·

Hospedou-se por 1 noite

Had a great restaurant right at the property and was delicious and all around awsome would stay again in a heart beat

Had a great restaurant right at the property and was delicious and all around awsome would stay again in a heart beat

6

Sergey

26 de ago. de 2025

·

Hospedou-se por 3 noites

Our room was clean. There was a specific smell in the room. You could smell it when you come back from outside. The first floor of the hotel smells like weed. The second floor smelled a little better. The swimming pool was dirty, it had a lot of dirt and debris swimming in it. Nobody was swimming. We stayed in the older part of the hotel in the regular hotel suite with 2 double beds. There was no food in the hotel, no restaurant, no bar. Make sure you buy some snacks and bagels for breakfast. There are many good restaurants and coffee shops near by. Plenty of parking. We came there with 2 cars. The hotel is very conveniently located but needs to be cleaner.

Our room was clean. There was a specific smell in the room. You could smell it when you come back from outside. The first floor of the hotel smells like weed. The second floor smelled a little better. The swimming pool was dirty, it had a lot of dirt and debris swimming in it. Nobody was swimming. We stayed in the older part of the hotel in the regular hotel suite with 2 double beds. There was no food in the hotel, no restaurant, no bar. Make sure you buy some snacks and bagels for breakfast. There are many good restaurants and coffee shops near by. Plenty of parking. We came there with 2 cars. The hotel is very conveniently located but needs to be cleaner.

10

Carly

29 de jun. de 2025

·

Hospedou-se por 2 noites

Nice place and in an ideal location. Just an FYI breakfast is not offered as mentioned in the Expedia listing.

Nice place and in an ideal location. Just an FYI breakfast is not offered as mentioned in the Expedia listing.

4

nicole

14 de jun. de 2025

·

Hospedou-se por 3 noites

They were doing a remodel so there was no free breakfast. The pool had ducks swimming in the pool so there was duck feathers in the water.

They were doing a remodel so there was no free breakfast. The pool had ducks swimming in the pool so there was duck feathers in the water.

4

Christopher

1 de jul. de 2024

·

Hospedou-se por 2 noites

The property advertised online that it had a Business center. It does not. The property advertised online that i had a pool. It does have a pool. The pool area was locked all three days of my stay. The property advertised online and on the sign at the entrance to the property that it offered breakfast at the onsite restaurant. No breakfast is offered at the onsite restaurant. And I had one of the worst dining experiences I have ever had at the onsite restaurant the first evening of my stay. The service was terrible.

The property advertised online that it had a Business center. It does not. The property advertised online that i had a pool. It does have a pool. The pool area was locked all three days of my stay. The property advertised online and on the sign at the entrance to the property that it offered breakfast at the onsite restaurant. No breakfast is offered at the onsite restaurant. And I had one of the worst dining experiences I have ever had at the onsite restaurant the first evening of my stay. The service was terrible.

2

eduardo

10 de jun. de 2025

·

Hospedou-se por 1 noite

Property was run down needs alot of maintace. There were Holes in the walls,patches in walls broken title and counter tops in bathroom .the door was falling off and poorly mounted. The paint looked bad didnt match. The restaurant was under construction not opened .The pool was old looking with cracks and old patio furniture around .wish i knew ahead that this was the old cuddles and bubbles. I will neaver return here.

Property was run down needs alot of maintace. There were Holes in the walls,patches in walls broken title and counter tops in bathroom .the door was falling off and poorly mounted. The paint looked bad didnt match. The restaurant was under construction not opened .The pool was old looking with cracks and old patio furniture around .wish i knew ahead that this was the old cuddles and bubbles. I will neaver return here.

8

Gary

9 de set. de 2023

·

Hospedou-se por 1 noite

The stay here was quite nice. Clean room and wonderful walk-in shower. Very nice hot breakfast in the morning, too. A suggestion: I had no place by the bed to plug in my CPAP breathing machine. This is a big deal for those of us who rely on this device to get through the night. Had to get the mattress pulled down to access a plug behind it. Cord barely made it to the night stand. Nice, pleasant front desk people. Would stay here again.

The stay here was quite nice. Clean room and wonderful walk-in shower. Very nice hot breakfast in the morning, too. A suggestion: I had no place by the bed to plug in my CPAP breathing machine. This is a big deal for those of us who rely on this device to get through the night. Had to get the mattress pulled down to access a plug behind it. Cord barely made it to the night stand. Nice, pleasant front desk people. Would stay here again.

8

Anne

8 de jan. de 2023

·

Hospedou-se por 1 noite

Overall - it was fine. I would suggest for folks reserving with 3rd party vendors and thru their own online reservations they mention that 1 there is a $150.00 deposit and 2. During the winter breakfast is not served in the restaurant.

Overall - it was fine. I would suggest for folks reserving with 3rd party vendors and thru their own online reservations they mention that 1 there is a $150.00 deposit and 2. During the winter breakfast is not served in the restaurant.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

2

Janaina Cássia

14 de out. de 2024

·

Hospedou-se por 2 noites

Pessimo atendimento em duas noites sem água quente

Pessimo atendimento em duas noites sem água quente

10

Joelma

22 de jul. de 2024

·

Hospedou-se por 1 noite

Lugar muito agradavel

Lugar muito agradavel

6

laudy

semana passada

·

Hospedou-se por 3 noites

The location was the main attraction to this stay. Short walk to shops and restaurants on Main Street. The room was disappointing. Jacuzzi tub was great to have but not when you’re a little afraid to use it because it looks run down, peeling paint, random spray paint patches, valves coming off. Was hard to find parking near the entry for the room.

The location was the main attraction to this stay. Short walk to shops and restaurants on Main Street. The room was disappointing. Jacuzzi tub was great to have but not when you’re a little afraid to use it because it looks run down, peeling paint, random spray paint patches, valves coming off. Was hard to find parking near the entry for the room.

6

Ali

semana passada

·

Hospedou-se por 1 noite

Rooms need to be cleaned better, bathroom and shower need to be cleaned better.

Rooms need to be cleaned better, bathroom and shower need to be cleaned better.

10

Josefina

20 de set. de 2026

·

Hospedou-se por 1 noite

Amazing experience friendly staff easy check in and out clean a lot restaurant near by excellent

Amazing experience friendly staff easy check in and out clean a lot restaurant near by excellent

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

Check-in a partir de 15:00

Antes de 11:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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Preços para próximas datas

outubro 2026

novembro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

2026-10-23: 112.57129075317384USD
2026-10-24: 99.25623189697266USD
2026-10-25: 100.36543405151367USD
2026-10-26: 101.49703189697266USD
2026-10-27: 102.61743189697266USD
2026-10-28: 95.86142126464844USD
2026-10-29: 95.88383405151367USD
2026-10-30: 97.00423405151368USD
2026-10-31: 99.70394911193848USD
2026-11-01: 98.12463405151368USD
2026-11-02: 97.00423405151368USD
2026-11-03: 99.8032081817627USD
2026-11-04: 98.54761343078614USD
2026-11-05: 98.12463405151368USD
2026-11-06: 98.69891256408692USD
2026-11-07: 97.00423405151368USD
2026-11-08: 99.79319850463868USD
2026-11-09: 99.79319850463868USD
2026-11-10: 99.79319850463868USD
2026-11-11: 112.12100914611817USD
2026-11-12: 99.8032081817627USD
2026-11-13: 99.64991737060548USD
2026-11-14: 98.69891256408692USD
2026-11-15: 99.8032081817627USD
2026-11-16: 98.06789260253906USD
2026-11-17: 99.8032081817627USD
2026-11-18: 99.24503405151368USD
2026-11-19: 100.87388461914063USD
2026-11-20: 99.24503405151368USD
2026-11-21: 101.80047641296387USD
2026-11-22: 100.25509680786134USD
2026-11-23: 97.00423405151368USD
2026-11-24: 99.8032081817627USD
2026-11-25: 101.78446605834962USD
2026-11-26: 116.72392198791505USD
2026-11-27: 113.81023405151367USD
2026-11-28: 98.12463405151368USD
2026-11-29: 98.12463405151368USD
2026-11-30: 102.68663629150392USD
2026-12-01: 102.68663629150392USD
2026-12-02: 98.12463405151368USD
2026-12-03: 102.79510152893067USD
2026-12-04: 100.64414073181153USD
2026-12-05: 103.77812704467775USD
2026-12-06: 103.46473268737793USD
2026-12-07: 106.10771484680177USD
2026-12-08: 101.69240438232423USD
2026-12-09: 101.48583405151368USD
2026-12-10: 100.36543405151367USD
2026-12-11: 100.36543405151367USD
2026-12-12: 104.796370211792USD
2026-12-13: 106.51225624694825USD
2026-12-14: 105.90707680969238USD
2026-12-15: 105.37374309082031USD
2026-12-16: 100.36543405151367USD
2026-12-17: 102.71905875549317USD
2026-12-18: 104.92364953918458USD
2026-12-19: 106.79763889465333USD
2026-12-20: 103.70248602600098USD
2026-12-21: 106.97694973754884USD
2026-12-22: 106.56749325256348USD
2026-12-23: 103.72663405151368USD