The Good: The room was clean and well-organized, and the front desk staff was very courteous. The breakfast was exactly as advertised: a standard continental spread of packaged muffins, cereal, toast, and bagels, along with fresh apples, oranges, and a variety of beverages (juice, coffee, milk, and tea). The Reality (Accessibility Concerns): Please pay close attention to the fine print on this property. Despite being advertised as ADA accessible, it is not. Entry Issues: All ground-level rooms require a step up onto a sidewalk and another step into the room. If you use a wheelchair or walker, you have to go to the main entrance for a ramp and then navigate back to your room from the outside. Interior Barriers: The doorways inside the room are not wide enough for a walker, let alone a wheelchair. Bathroom Safety: There are no walk-in or low-threshold showers available in any of the rooms. No grab bars in or around the shower or toilet. Bottom Line: If you have mobility needs, do not rely on the "accessible" label for this hotel. It is functionally inaccessible for those using mobility aids.
The Good: The room was clean and well-organized, and the front desk staff was very courteous. The breakfast was exactly as advertised: a standard continental spread of packaged muffins, cereal, toast, and bagels, along with fresh apples, oranges, and a variety of beverages (juice, coffee, milk, and tea). The Reality (Accessibility Concerns): Please pay close attention to the fine print on this property. Despite being advertised as ADA accessible, it is not. Entry Issues: All ground-level rooms require a step up onto a sidewalk and another step into the room. If you use a wheelchair or walker, you have to go to the main entrance for a ramp and then navigate back to your room from the outside. Interior Barriers: The doorways inside the room are not wide enough for a walker, let alone a wheelchair. Bathroom Safety: There are no walk-in or low-threshold showers available in any of the rooms. No grab bars in or around the shower or toilet. Bottom Line: If you have mobility needs, do not rely on the "accessible" label for this hotel. It is functionally inaccessible for those using mobility aids.