The Wauwinet Nantucket

It’s a very nice hotel and we enjoyed our stay. The facilities and the grounds are very nice. The staff was extremely nice. The private beach on the Atlantic side was beautiful and deserted. They put out chairs and umbrellas for us, which was really nice. There were a number of things that were lacking however for a $1500 per night hotel. Our bathroom was very small. It would’ve been nice to be picked up and dropped off at the airport. It would’ve been nice to have a small gym for workouts. It would’ve been nice to have a refrigerator in the room so we could have brought some fruit from town rather than paying $20 for a small cup of berries. It would’ve been nice to have a coffee maker in the room or at least have coffee available in the lobby all day. It would’ve been nice if the guests had priority at the restaurant. A couple times we could not get in. Actually, the restaurant was the biggest disappointment. The menu is limited, it was very expensive and the food was mediocre. I am a bit mystified as to why it has such a good reputation. Like I said, we enjoyed our stay overall, but we have stayed in many nice hotels, and this one was greatly overpriced, which detracted somewhat from our stay.

I would expect there to be more frequent transport available to take guests between town and hotel. Only one an hour is not enough. I would expect coffee in the room and not have to go to lobby. The staff did not help much when it looked like a storm might strand us at the hotel, I had to do all the investigating - fortunately we were able to get a ferry. It’s not a hotel for anyone wanting to be anywhere than in their room. And in the bad weather we had on our stay it felt empty and lifeless unfortunately. I would stay in town if you want to feel like there is more life on the island than just you! That said the room was exquisite and the staff were lovely.

What an amazing experience from beginning to end. This resort is definitely worth the money. Amazing views. Awesome access to a bay on one side and the ocean on the other. We practically had the beaches to ourselves. And the afternoon port wine and cheese is relaxing and a great social hour to learn more about others and all that the island has to offer. And the resort staff are all awesome. They are not only knowledgeable, but caring. They literally go out of their way to help you, regardless if they are currently busy. I hope the owners (Karps) read this review and are aware that you can have a great set of programs like they currently do, but it is their current staff and management that takes their resort "over the top." Captain Rob, the tour guide is a historian and navigator of the island. And Sean Burpee, their manager of the Wauwinet, really works with you to get the type of experience(s) you want while you are at their resort. They are nothing short of outstanding and I hope that if they ever receive offers from other programs that the owners will match those offers and increase their salaries to keep these amazing people in place so that the program does not suffer. These people know exactly how to make you have the experience of a lifetime. This place and all the staff are easily an 11/10.

Pristine accommodations and outstanding service together with natural beauty

Beautiful well maintained