波士頓劍橋區智選假日飯店 IHG 旗下飯店

Excellent pool and recreation area. Great for the kids. Gentleman at the front desk was great as well

Restaurant/Bar is temporarily closed. It would of been nice if this was mentioned on their website or the Expedia page. There isn't a lot of quality dining options in walking distance so I expected to be able to eat on site.

Fantastic option to use as a base to explore the Boston area. Hotel shuttle is super convenient to get you to the popular spots as well as a quick walk to the metro line. Highly recommend!

Had a great time, pool area was amazing

I loved our stay here! Its an amazing hotel great service everyone is very kind, the breakfast buffet was so good. The best part was the indoor pool and activities center. If you have kids its a great place to stay you get and indoor pool and kids under 12 eat the breakfast buffet for free! I would definitely stay here again!

Amazing offerings from the pool area (complete with Basketball court, movie projector, and rock wall), to the restaurant on site (kids eat free with paying adult), to the well stocked convenience kiosk, to the complimentary shuttle service to enjoy the attractions of Boston.

Liked how clean it was and that parking was only $20/day.

Bathrooms need a full overhaul of cleaning. I’m a cleaner and these are sub par. Key’s didn’t work twice. Hairdryer didn’t work. Parking $20? Pool not open on Monday and Tuesday. Tavern down the street the best!

Booked a room with a king size bed, but was not king size. Room was worn and could hear visitors from other rooms. Website listed a restaurant and bar but found out it wasn’t open due to maintenance and had to make last minute plans for dinner.

Was told my room was not ready. My sister arrived 15mins after me and her room was ready, for the same room type. No towels at the pool. The pool closed early and then was not open on Saturday. 1 Elevator was not working. The shuttle only provided service into Boston and no return later in the day.

Great hotel! Extremely clean!

Room was not clean smelled strongly of weed and the thermostat was not working. Hotel staff fixed the smell and air conditioning when out to dinner. The cleanliness was off putting to say the least.

Old building. Good location. Carpeted floors with slight smoky smell. Clean facilities otherwise. Friendly. Convenient. Good location.

my room was not cleaned at all when we stayed there and no hairdryer in the bathroom.I called the front desk, they said somebody will clean the room and bring a hairdryer but when we came back to hotel, the room is not cleaned and no hairdryer.

Friendly staff, room was clean, convenient to Cambridge

Room was dirty, sink had not been cleaned and had hair and makeup all over it. Sheets had hair on them and the towels were dirty.

Rooms are in slight disrepair and could use some TLC, but the place is clean and comfortable. I was concerned about Satanic Temple flyers in lobby on the flyer rack for local attractions. I did bring it to the attention of staff and management. Hope necessary changes are made here. The location was convenient for exploring Boston as a tourist. Parking has a fee, but it is reasonably priced. Unfortunately housekeeping missed our room the one night that we needed it. This is always disappointing after being out all day.

Staff was great. I had dropped something behind the entertainment center. Had to move it and it looked like it hadnt been cleaned in quite some time. Other than that, good price and staff

Constructive feedback: our experience in the hotel was excellent and recommend this hotel. But it would be good to clean the stains of the side chair and also deep cleaning of shower grouts.

Dirty room and halway homles people in elevator ac dirt and mold in grill bathroom ceailing mold growing on ceiling

Good place

The building is nice with a lot of parking. The room that I stayed in was spacious and clean. The hotel provides a bus shuttle from the hotel to a two miles radius. You can do your laundry for a cost of $1.50 per load. The only thing I didn’t like was the AC unit which was making a lot of noise.

Rooms were clean bed was comfortable. Easy check in/out Unfortunately tv remote was not functioning properly and we were stuck watching old reruns of the A Team

Definitely needs updating. Cable was stuck on one channel. We called the front desk at 6:00 p.m. they said they'd send someone up. Then we called again at 8:30 p.m. because no one had arrived. And then at 1:00 a.m. someone knocked on our door which I'm assuming was maintenance but unfortunately because my family was sleeping I did not answer. The mini fridge didn't really get cold enough to keep drinks in it. One of the elevators didn't work and just overall in the hallways pieces of the wall are falling apart. The room itself was clean and decent. The kids loved the pool area because it had basketball and rock climbing as well.

update in rooms were done halfway, some stuff were updated, but other were left in poor condition. Bathroom was updated and clean so was the bed, but carpet and dresser, refrigerator was very old. Needed more lights in room, extremely dark.

Our first time visiting Boston to see our daughter. This hotel was conveniently located, clean, and spacious… Which was nice after being in such tight spaces with everyone in the city all day. Only issue was a slight miscommunication about our late checkout time, but that was easily remedied by the front desk, which I appreciated! We will be back.

The hotel property was clean and staff friendly. Kept awake most of the night from outside noise, which is beyond hotel control, but maybe a sound machine in rooms like other Boston hotels would help.

Clean and spacious room.

My room was toward Washington street and there was street noise all night long. Also rather expensive for location.

We were given the wrong room at check in (no rooms left with two double beds) so my husband had to sleep on a very uncomfortable pull out couch all weekend. Awful! The restaurant was very understaffed, although those employees that were there were very nice.

Nothing to review, they called at the last moment and cancelled my booking for some stupid reason. I think they overbooked, but obviously no way to prove it. When asked if they'd help in booking me another place because I was already on my way and that is what good hospitality practice dictates, they said they cannot and that's that. It's abhorrent and they should go out of business.

To start if you want to avoid frustration stay away from this holiday inn Washington St in Somerville. Room smells when checking, they didn't want to change the room, it took them 2hr to send someone with refresher, no remote for TV. Leave for house keeping, came back after 5hrs room was still not done overall the staff was useless with attitude + Service was terrible. I have been to many other Holiday Inn before with complaints, but this one👎 never will I go back on this one.

Maria at the front desk went above and beyond to help us check in early so we didn’t miss the graduation we were in town for. All of the staff were friendly and helpful. Id stay here again for sure!!

Both mornings I was awakened at 6am with an unwanted wake up call. I contacted the desk to ask them to discontinue any wake up calls and was told by Sean that the problem was fixed. However the very next morning I was awakened again by the intrusive call. This hotel has a very convenient shuttle service with very nice and courteous drivers. Wait staff in the restaurant were very pleasant and attentive. This is a good place to stay…just watch out for wake up calls!

bartender on duty 11/19 6pm was not customer focused and the bar was low or out of typical on hand brands. Automatic check out on 11/20 was not working leading to a few people standing at the unstaffed front desk for 15 minutes while other staff members walking around ignored us. I grabbed a walkie talkie off desk and asked for help. Attendant who responded was obviously inconvenienced and offered no apology. Went into restaurant same day at 8am and was walked from table to table 4 times before seated. proceeded to buffet and there were no eggs, no potatoes. Told a staff member and they did refill them. My first and last time ever to a Holiday Inn.

Front desk staff was great. Both young ladies were friendly and helpful.

Staff was exceptionally kind, helpful, and friendly. Front desk personnel was a great help with giving directions around town and providing recommendations. The shuttle driver at the hotel was amazing! He went out of his way to familiarize us with the subway system! The room was comfortable and what needed for a night.

Great location, friendly staff, clean rooms, reasonable price!

Very friendly welcome from Mateo, who was attentive and helpful throughout my visit. Wi-Fi and air conditioning good. Pool looked good although I didn't have chance to use it.

Rude staff

Great location close to T line.

The property was clean and had very modern decor. We had to pay $20 for parking but it is a little bit far from the center of Boston. So it should have been free.

All the services declared on the webpage are trully available, friendly staff and clean rooms. The public transport to downtown is within walk distance

Convenient location for business in Cambridge. Some good local restaurants nearby

Great location just outside the downtown area with close access to two subway lines

Good value and staff were very nice and accommodating. Close to subway as well.

Recommend to anyone. Nice, clean, and not far from downtown. If you really like to walk, you can walk to TD Garden or pretty anywhere downtown with no problem.

You can walk to Sullivan Square Station on foot. It takes 10 minutes.

Not much food or attractions around the hotel.

Staff and cleanliness was great. No instructions for the toom amenities in the room, and the QR code in the room just tells you a few things. No channel list. It was pretty expensive for a Saturday in Somerville. I get that it is outside of Boston, but it isn't anything special or even the best location in terms of convenience or esthetics.

The hotel was extremely loud with outside noises at night. Construction, sirens, traffic. We were on the 5th floor and it sounded like our window was open making it difficult to sleep. The hotel restaurant had horrible service. Waited 20 minutes before the bartender even came behind the bar to take our order. When we ordered he would disappear for another 15-20 minutes just to tell us that they were out of a particular beverage or menu option. The coffee maker in the room only worked when it felt like it. Trying to get more coffee from the front desk required house keeping to bring it to the room….and that took 3 requests. The television remote would not work. 3 calls later to the desk finally got it replaced. Lastly there was a used Covid mask under the desk in the room. Staff was very quiet and standoff’ish. Needless to say. Avoid this holiday inn.

The staff in the restaurant were great but the food was subpar and the rest of the staff was very rude

Restaurant/Bar is temporarily closed. It would of been nice if this was mentioned on their website or the Expedia page. There isn't a lot of quality dining options in walking distance so I expected to be able to eat on site.

Everything was good, except for the restaurant: terrible food, limited non-burger choices and slow service.

I loved our stay here! Its an amazing hotel great service everyone is very kind, the breakfast buffet was so good. The best part was the indoor pool and activities center. If you have kids its a great place to stay you get and indoor pool and kids under 12 eat the breakfast buffet for free! I would definitely stay here again!

Room was spacious, comfortable and clean. Breakfast was delicious. I especially enjoyed the fresh berries and melon. Staff was friendly, attentive and responsive. Everything was perfect.

Decent hotel. Pricey for anywhere other than Boston. $320 for a basic Holiday Inn seems crazy but it was the best price we could find for a 3 star hotel. Breakfast was good quality. Feel like it should have been included in the price of the room.

The restaurant was out of most of their food when they opened for the night. Food was not good quality especially for the price. Wouldn’t eat there again.

The hotel was recently renovated, clean and in good repair. The room was spacious and clean. Check in was fine. Con: $15 breakfast buffet, if it were a freebie at the Fairfild Inn, I would have been disappointed. Unremarkable. Tepid scrambled eggs, subpar bacon, fruit and breads... yawn normally, at $15, theft.

Booked a room with a king size bed, but was not king size. Room was worn and could hear visitors from other rooms. Website listed a restaurant and bar but found out it wasn’t open due to maintenance and had to make last minute plans for dinner.