波士頓北沃本智選假日飯店 IHG 旗下飯店

The room had a mildew smell and was cleaned for cosmetic purposes only. It needed a deep clean. The hot tub was out of order, and it was very loud at night. Don’t stay here unless you’re looking for a

The hotel was under renovations, water was running off and on a lot next room, thin walls, the pool was closed, fire alarm went off at 7am we had to leave are rooms for a hour in are pjs because the kitchen staff burned something and set it off, when we checked in we were told the water would be off for hours because of being under construction

bed was very comfortable, breakfast was excellent. hot tub was not working for a few days was disappointing

They stated a hot tub was available but it was under repair and was not stated before booking

Its in a decent location to drive back and forth to Boston from. The gym and hot tub are ok. The free breakfast was passable - they need to up their game on the cooked food (omlettes tasted like fake egg and bacon was made from bacon-like paper), but they had a decent variety of other stuff. Staff was friendly, parking was easy. Bed mattress was too soft for me (I dont like pillow top mattresses) but actually didnt make my back feel sore the next morning as they often do. Overall it was fine.

Walls and floors are paper thin that you can hear people talking and walking in the middle of the night. It will be nice if there is some sort of sound proofing, Otherwise the room was comfortable, spacious and clean. Great breakfast choices and service. Gym facility is good, provided with disposable ear phone to listen and watch the news on your equipment, unfortunately, was not able to enjoy the SPA which is under renovation.

Family of four. Breakfast offers enough variety to start your day. Our room was clean and quiet, staff was very friendly. The negatives in my experience were the beds are such poor quality, it felt like I was sleeping in a deflating air matress. There is no pool, only a "spa" jacuzzi. Sink area is very compact, not a lot of room to freshen up. All the outlets need upgrading because I had a hard time plugging my phone charger into the loose outlets. Rugs need shampooing because my feet got dirty walking barefooted.

It was perfect...just the elevator inspection not being up to date scared me a little.

Nice, clean, seems relatively new facility. Breakfast was rich and plenty parking. Single elevator can be challenging at peak times. Bottom line - would stay again if in the area.

Tried to give me the wrong type of room. Jacuzzi was broken.

Not clean

The room had a mildew smell and was cleaned for cosmetic purposes only. It needed a deep clean. The hot tub was out of order, and it was very loud at night. Don’t stay here unless you’re looking for a

Hotel wasn’t up to my standards, kids running up and down halls stealing, hotel dusty dirty, the tub drained very slow and all fire alarms were covered with plastic as if they were painting ceilings

Mouldy bathrooms. Beds not properly cleaned so when you get there you find previous guests personally belongings in your bed sheets.

Room was very Clean !

This hotel stands out as the worst Holiday Inn I have ever stayed at. There is a complete lack of care from the staff when it comes to cleanliness. The carpet in our room was horrendous, with visible blood stains, and the walls were covered with dark marks. The room had a persistent stench. The entire third floor looked vandalized and noisy renovations began as early as 8:30 a.m., with banging that shook the building. The breakfast was bland and offered very little variety. The young man at reception was extremely slow and clearly lacked proper training

The carpet was gross to walk on sticky. The tv needed to update. Shades wasn't really able to blackout. Staff was nice.

Fantastic staff and very clean!

Yes. Clean room and great staff

We were very impressed by this hotel and its location. Although farther from the airport than we thought, it was very convenient to multiple dining choices. As far as the hotel itself, it was very nice and modern. The room was exceptionally clean and the beds were excellent. Finally, had it had a good breakfast. Would definitely stay again.

We booked this hotel last minute to avoid traffic in a snowstorm. Rooms were newly renovated and the bed was really comfortable. Bathroom was super small but otherwise new and clean. There's also a large shopping plaza across the street, and the restaurant in the hotel was great. I would stay here again if I was in the area!

It was a pretty comfortable room. The only downside was that the air was right beside the bed and in order to cool the room it blew into the bed and made it feel damp.

The staff were very friendly, great breakfast and clean for sure. The location is ideal as there were restaurants and shopping around as well as the T into Boston was only a mile away. The struggle was the television was very fuzzy. I even tried to plug in all cords, but the static was there. The only other downside was the hot tub was out of service for maintenance or upgrade. My sore body was looking forward to it. Otherwise everything else was spectacular!

It was clean but the bathroom was very small. So was the room.

I requested handicapped accessible room but wasn't given one. I didn't realize it until we had unpacked. Our room was old - probably from the 70's.

Heat/cold works poorly. It switched from heat to icy cold by itself. Toilet was painfully low. You had to step into a tub with a smooth non stick base,risking a fall. I am 84 and moderately handicapped. Overall an old tired hotel.

The beds were EXTREMELY too soft for my wife and I liking as we didn’t get a good night rest.

Walls and floors are paper thin that you can hear people talking and walking in the middle of the night. It will be nice if there is some sort of sound proofing, Otherwise the room was comfortable, spacious and clean. Great breakfast choices and service. Gym facility is good, provided with disposable ear phone to listen and watch the news on your equipment, unfortunately, was not able to enjoy the SPA which is under renovation.

Family of four. Breakfast offers enough variety to start your day. Our room was clean and quiet, staff was very friendly. The negatives in my experience were the beds are such poor quality, it felt like I was sleeping in a deflating air matress. There is no pool, only a "spa" jacuzzi. Sink area is very compact, not a lot of room to freshen up. All the outlets need upgrading because I had a hard time plugging my phone charger into the loose outlets. Rugs need shampooing because my feet got dirty walking barefooted.

The sound insulation is poor.

I heard every time surrounding rooms used the bathroom. The check in clerk was apathetic, never greeted me, didnt get up from his chair until he had to use the computer to check me in. He was hard to understand, never made eye contact, was not helpful with a problem i had. The noise factor and check in process is not what i expected ftom the Holiday Inn chain

Booked a room with two queen beds since we are traveling with a child….. tried to check in 30 Minutes early and they said room was not ready which was fine. I confirmed our room would be available since we had evening plans. Staff said of course. Returned from dinner to check in … only had a room with a single queen bed and offered a roll away bed for our daughter. They would not refund or change our payment to match what we got. Awful sleep and annoyed we confirmed with staff about the room and still didn’t get what we booked or paid for. We travel a lot but this hotel will be off our list.

Very helpful. I’d left my laptop in the room upon departure. They called to tell me. By that point I was quite a distance away and they held it for me until I could return. Very easy access off of the freeway! Would definitely stay there again!

Was switched to another hotel without warning, we were not told about it until after we had taken our luggage out of the car and inside

TERRIBLE! I have been harassed here. Check in was awful, I paid extra for a king sized bed. They did not have. The next day, the cleaning lady WALKED IN ON ME. That was a terrifying and uncomfortable experience that has never happened to me. She said that her phone does not show who is checking out or now. When I was checking in, I requested a late checkout and the person at the front desk said no problem you can check out at 3pm. The day of check out I was constantly being harassed and my door was being knocked on the whole time. There is no communication between the front desk and cleaning people. These people are poorly trained. The blame is on the managers. They have my number and promised to call me. But they never did.

We arrived late in the evening and was greeting by Eric at the front desk with a smile. We checked in and went up to our room, had a small issue with our room and Eric was quick to provide us with a new room, he was so helpful and kind!

Everything was really good until our privacy was invaded. We had a sign on our door so room service wouldn’t enter our room and they came in anyway and took our towels and we had no towels to shower with.

The breakfast was great as was noted previously on some reviews. I was there for five nights, and each and every front desk person I encountered was most pleasant and helpful. I will definitely be a return customer.

Very friendly and helpful staff at the front desk for check-in.

The hotel gave away our room even after it had been paid for in full, the hotel desk clerk acknowledged that it had been paid. The transferred us to a hotel 20 minutes away (two towns over) and we received a double bed rather than a king sized bed. Two phone calls to the manager were made but not returned. Looking to get credit. This was a horrible experience and will not use Expedia again or book with that ownership.

Nice and convenient to Boston

Stayed for the week with a friend to celebrate our 65th birthdays. We mainly toured Boston, Concord, Lexington and Salem. It was close and handy to all areas. Staff was friendly and helpful. Breakfast was plentiful and varied. Many restaurants right across the road if you want to stay close to "home." Easy access to routes 93 and 95.

Right if the highway

Right off the exit of the main highway.

Convenient location

This is right outside of Boston City limits. It's close to the train station which makes it easier to get back and forth into the city. The staff was so amazing, kind and very understanding. The breakfast in the morning was hot and fresh and really good. They are in the process of renovating and I had the privilege of staying in a renovated room and it was wonderful.

Very convenient for travel into Boston and surrounding areas

We were very impressed by this hotel and its location. Although farther from the airport than we thought, it was very convenient to multiple dining choices. As far as the hotel itself, it was very nice and modern. The room was exceptionally clean and the beds were excellent. Finally, had it had a good breakfast. Would definitely stay again.

The hotel was very clean. Beds comfortable. The breakfast was great. Its in a good location with lots of restaurants and shopping within walking distance.

Great stay for the price. Great location with many shops and easy on/off the interstate.

Stayed for the week with a friend to celebrate our 65th birthdays. We mainly toured Boston, Concord, Lexington and Salem. It was close and handy to all areas. Staff was friendly and helpful. Breakfast was plentiful and varied. Many restaurants right across the road if you want to stay close to "home." Easy access to routes 93 and 95.

Excellent stay! Rooms were great and breakfast options were numerous and really great. The staff were very helpful and friendly throughout our stay.

The restaurant located in the hotel was very good and convenient. The hotel was located near food and shopping

Hotel is dated but comfortable. Breakfast is pretty terrible though.

Everything was fine except breakfast was awful. We were told that this was the second day the staff in charge of breakfast was absent. They were apologetic but you would think they come up with a contingency plan for the second day.

Nice, clean, seems relatively new facility. Breakfast was rich and plenty parking. Single elevator can be challenging at peak times. Bottom line - would stay again if in the area.

Breakfast is awesome.! Room service is awesome! front desk people were very nice. Rooms were really nice and clean. I give it 100%.

Loved our stay the breakfast was awesome too

People at breakfast were rude. When things ran out they did not seem diligent to refill , and gave attitude when asked if something was being made. Stopped refilling well before breakfast ended leaving not much for those who came down anytime after 8.

The hotel is very located in a area that offers a lot. The free breakfast that is only open until 9:30 should stay open longer. The bathrooms need to be redone. The toilet was too low, thought I was sitting on the floor.