Best Western Plus New Englander

I rented two rooms for this location. First problem with the first room was the drain wouldn’t work to take a bath. Also smelled like mildew in our room. They moved me to another room and someone opened our door three times with their key, thankfully I had child lock on. I ended checking out early. Other room we had with family in it had no hot water in two of them rooms they gave me

Breakfast way OK got a mouthful of moldy potatoes both mornings Room was scattered with all kinds of hair and boogers

Excellent stay especially for the price!! Clean and comfortable room, along with a great breakfast!

We checked in and went to our room 402….next to the elevator and stairway. It was clean overall. We were kept u until midnight with loud teeenagers running the hallway and going in and out of each others room. Called desk but no answer. We we checked out before 6am we were given a receipt with a hand written amount that we paid!!

When I got to my room, there were no body towels. The room phones did not have a clearly marked button for the front desk. Staff were polite, but clearly understaffed. Room service knocked on my door 3 times before checkout. The room was very clean and the breakfast was free. Overall, very okay experience.