Courtyard Fort Meade BWI Business District

J’ai réservé une chambre pour 5 personnes et nous avons du faire dormir un enfant sur le sol puisque nous avions seulement 2 lits. Aucune solution à nous offrir, aucune couverture ou oreiller supplémentaire pour nous aider à installer un enfant sur le sol.

Check in staff very nice, helpful and full of manners. Breakfast food super limited. No turkey products

Staff was excellent. Property was well kept and clean

Need to clear snow from sidewalks to doors

1. Couldn’t take a shower because, after running the water for 15 minutes, the water wasn’t hot enough!! 2. I was charged $120 for one night for my dog. When I check the website I saw that there was a $20 pet fee. There was also a mention of a $100 cleaning fee. This was my misunderstanding. I thought the cleaning fee was if my dog messed up the room in a significant manner they had the right to charge me $100 for cleaning fee. I have absolutely no issue with that. Where I was incorrect ….they routinely charged the $100 whether your room was pristine or a mess. When I explained I have seen cleaning charges but not a mandatory standard fee. As example, if you rent a car and you smoke in that car, they have it posted within the car that they will charge a $200 or $250 fee as a cleaning fee. I have also seen hotels do something very similar if you smoke in a nonsmoking room. To charge a guest $120 for ONE night for a dog Is, in my opinion, obscene. Obviously I will never book a Marriott hotel and plan on telling everyone my experience.