貝塞斯達萬豪飯店

the parking fee is sneaky and annoying. $20/day is crazy. just charge more for the hotel. would have stayed elsewhere

Parking lot gates malfunctioned Short staff in restaurant, very slow service.

Staff were very nice, location convenient to highway and to get to many DC area locations. Quite a few expensive add-ons; high daily fee for parking and an in an out parking lot system that was cumbersome; breakfast also expensive. Even to get a cup of coffee one had to do so through the restaurant. Otherwise a perfectly nice stay.

The location, overall design and service here was great! Driving through the adjacent construction zone to exit the parking lot was really the only thing we didn't like. And we made use of the EV charger the first night -- but with there being only one for the entire hotel, we couldn't use it the second night. Additional EV chargers would greatly increase convenience for your guests!

Great bed, shower, recently and beautifully redecorated. HUGE gym, and - come Memorial Day - a great outside pool to enjoy. My only beef is the $22/night parking fee. I think that's cheesy for a suburban hotel - yes, it's in a great location outside of DC, but the parking lot is huge - no scarcity of parking. So when you see the nightly rate, add $22 for parking!

Shuttle service was appreciated, on time, and courteous.

Nice comfortable rooms, great pool area, exercise room, restaurant were nice. Parking costs a bit but not as much as other hotels in the area. Overall good value.

Property was convenient to beltway. easy parking although the EV charges were not working. Properly staffed, good dinning and hours to get food and a beverage were great.

Always a nice stay here. All the staff from the front desk to the restaurant are very friendly. Gym is good, pool is nice. I think there could be the need for a little better quality control on the towels and deep cleaning. Nothing gross, just more wear and tear on some towels that should probably be taken out of circulation and a little more cross checking on dusting, etc.

The staff was lovely. It was nice and clean. The shuttle from Marriott to the NIH was super convenient to me. But I disliked the fact that they billed me a regular water bottle for $5.

I was provided a small room where the two beds barely fit. The pool was closed in the morning and the front desk person was rude when I asked when would it be opened again. The bathroom door was broken and would not close all the way. The sink in the bathroom was clogged. The maintenance people never came to my room to fix the door, nor the sink, after saying they would.

Room was neat and clean

Dirty, floor in the room was not cleaned in 5 days, shower with mould,

Twice sent to the room with new set if keys, neither of which worked on the door of the room. This required me going down to and from with my luggage and wait in line and the problem was still not resolved. Then was given a different room but this time the room was dark, with ear bud, pills, toothpick, wrapper on the floor. Bed had not been made and looked used with bedding hanging down like a used bed. Towel in bathroom had stains. Table had not been cleaned either. Again took the luggage down and then given another room which was better lit and clean but the furniture holding the fridge and coffee machine was wobbly/and resting on the wall. Carpets in corridors looked unkept. Was told by receptionist that she will speak to the manager in the morning and see what they can do for my poor experience but no one contacted or did anything.

The hotel was very clean. I appreciated the tile floor in the room. The food in the restaurant was top notch!

Unfortunately our experience was not what my husband and I expected from Marriot , our room was not cleaned at all, with food stains on several walls, floors, carpet,bed backrest, nightstand, and bathroom door also. It seemed like former guests had some kind of party and cleaning crew did a poor job , seemed they only changed the bedsheets. Front desk sent a cleaning crew to our room at 11pm , Jared was very helpful and apologized. But definitely it was unpleasant experience. Will share pictures with management. We asked for another room, but it was not possible. On a good note, the food at restaurant was good, and staff were friendly.

room 637 had nasty stains on the furniture..very embarrassing

On 1/15 door knob would not open we had to sit outside our rom over 2 hrs, and I have a rare bone disease. Very uncomfortable, they moved us to another room that was better. They stated they would credit us $45 and credit valet parking fees they did not credit all days.

I would NOT recommend this property. It is one of the worst hotels I have ever stayed in. The lobby looks acceptable. The corridors and rooms are tired, dirty and in need of refurbishment. The room decor was modern but all the towels and bedding was marked and there were stains on the ceiling and walls. The noise was horrendous at all times of day. There was noise from the freeway, constant trains and low flying planes. This made it difficult to get to sleep. All members of staff were awful. They were not helpful. They were rude and slow. Check In was bad. Alan should not be checking in guests because he is clearly not capable of doing this. He give us wrong information. Overcharged us on the room deposit. No information on lounge or breakfast times. Just terrible. Carlos on check out was just as bad. Miserable. Not helpful. I even said my stay had been awful but it was ignored. We chose this hotel and upgraded our room for access to the M Club lounge. This was the worst M Club lounge I have experienced. The coffee machine was constantly out of order. And as for the light refreshments, all they had were bags of crisps. That’s it. We did complain about this and was told by Iris from the lounge to check out and find another hotel if we weren’t happy. We then spoke to 2 separate managers. We were told the GM would be in touch (which they never did). In summary I would never recommend or stay in this hotel again. I probably won’t stay at a Marriott hotel again.

Hotel was great, room was clean have stayed before and recommend

There was problem accessing wifi and the staff could not help us the entire night. It was only the next morning when the front desk was able to help. Not expected from a brand like Marriott! Had to shorten my stay because of this.

Had to pay for WiFi. Not good

shower pressure was weird and constantly changing, half the outlets in the unit didn't work, high charges for things like breakfast and wifi

Shower was 10/10. Room was nicely remodeled. Hallways 2/10...wallpaper peeling, looked like hadn't be updated from the 1980's or well cleaned in quite a while.

I was on the top floor for an executive king room but the wall aligned with the elevators and that’s all you could hear the entire stay.

shower was broken

overall very good; bedroom needed a second chair; temperature and fan a little hard to control

Everything was great except that the hot water was intermittently cold in our bathroom.

The only issue I had with this property is that the rooms need microwaves and the water wouldn’t get hot

WiFi was terrible. Had to pay which is unbelievable today with WiFi everywhere for free. Slow checkin, ice inconvenient, mattress only just comfortable.

This was a great overnight stay. We have stayed here multiple times. The staff are always very welcoming.

First, I called ahead since I was checking in after midnight. I waited on the phone for over 20 minutes and was told I was checked-in and could pick up my room keys after I provided my credit card for incidentals. Second, I arrived and waited for over an hour to check in because the "system froze on my reservation." Phillip at the front desk told me at one point I would have to leave the lobby if I didn't make another reservation to check me in because "there was nothing else he could do." Then suddenly, he has someone he can call and they fixed everything in 5 minutes. What a joke! Third, the shower in the room had no temperature control. You can only choose very hot or very cold. Room is 623.

The staff was fabulous and the beds were so comfortable.

On 1/15 door knob would not open we had to sit outside our rom over 2 hrs, and I have a rare bone disease. Very uncomfortable, they moved us to another room that was better. They stated they would credit us $45 and credit valet parking fees they did not credit all days.

I would NOT recommend this property. It is one of the worst hotels I have ever stayed in. The lobby looks acceptable. The corridors and rooms are tired, dirty and in need of refurbishment. The room decor was modern but all the towels and bedding was marked and there were stains on the ceiling and walls. The noise was horrendous at all times of day. There was noise from the freeway, constant trains and low flying planes. This made it difficult to get to sleep. All members of staff were awful. They were not helpful. They were rude and slow. Check In was bad. Alan should not be checking in guests because he is clearly not capable of doing this. He give us wrong information. Overcharged us on the room deposit. No information on lounge or breakfast times. Just terrible. Carlos on check out was just as bad. Miserable. Not helpful. I even said my stay had been awful but it was ignored. We chose this hotel and upgraded our room for access to the M Club lounge. This was the worst M Club lounge I have experienced. The coffee machine was constantly out of order. And as for the light refreshments, all they had were bags of crisps. That’s it. We did complain about this and was told by Iris from the lounge to check out and find another hotel if we weren’t happy. We then spoke to 2 separate managers. We were told the GM would be in touch (which they never did). In summary I would never recommend or stay in this hotel again. I probably won’t stay at a Marriott hotel again.

WiFi was terrible. Had to pay which is unbelievable today with WiFi everywhere for free. Slow checkin, ice inconvenient, mattress only just comfortable.

Checkin was simple, information on gates given at Checkin. Clean

I got a room with breakfast included. Then, I received a bill of $100 at the breakfast table. They told me that the breakfast was included only for two people and we are a family of 4. Nowhere was it mentioned that the breakfast was only for two. When I ask for clarification at the front desk, they dismiss my complaints quickly and not in a professional way. I've been very disappointed about that after all.

Good value for the stay. Suite space was go,od. Hotel is slightly dated and while clean, requires upgrades to the corridors, elevators and rooms. Nice overall experience. Staff was wonderful. Overall clean and comfortable.

Great service from the check in to check out

Staff were very nice, location convenient to highway and to get to many DC area locations. Quite a few expensive add-ons; high daily fee for parking and an in an out parking lot system that was cumbersome; breakfast also expensive. Even to get a cup of coffee one had to do so through the restaurant. Otherwise a perfectly nice stay.

Great location and professional and courteous staff.

A nice hotel close to Bethesda and Washington DC.

Convenient location, but the AV left something to improve upon

Nice property in good location

I enjoyed the secluded, quiet area.

No eating or shopping within walking distance.

Had to drive for dining options. Busy highway.

Was convenient to both the place I had business in Bethesda as well as the highway.

Many Marriott options in Bethesda. This one is more suburbia.

The room and facilities are nice. But the extra expenses are over the top. $95 to bring a small dog. $20 to park. Breakfast extra. WiFi extra. Not even free coffee in the lobby. Nice place but way overpriced.

Great hospitality! Breakfast buffet awesome- Kudos to the chef and wait staff.

The hotel was very clean. I appreciated the tile floor in the room. The food in the restaurant was top notch!

Felt we were being overcharged for parking. The tables in the dining room were sticky. I ordered a hamburger to go waited 45 minutes and I got a cheeseburger overall the hotel was not what we thought it would be and I wouldn’t return to it.

We continue to come back to this property not only for convenience but the service is excellent. Front desk, restaurant, etc. are all superior. The food offerings at the restaurant are also great. Some of the furnishings throughout the hotel are starting to show some extended wear and tear, is about the only negative comment I could have; nothing that would deter me from returning or recommending to others.

Once check in, I realized that my online request for a tub was not applied to my room reservation. An available room with a tub but not bed preference was found. The room was extremely cold, the bathtub that I wanted was stained and dingy, and the good in the restaurant was not good and made me sick

Hotel is not walking distance to any restaurants and shopping. However, the restaurant in the hotel has very good, quality food with great service.

Easy check in, restaurant on site delivers to your room!

Hotel staff was amazing but the staff in the bar/ restaurant not so much

Reasonably priced. Nice room. Very clean and well set up. Dinner meal: Tuscan soup wasn't very bland and the large tater tots were dry and tasteless. The dipping sauce just tasted like mayo and ketchup mixed together.