貝塞斯達切維蔡斯萬怡飯店

The hotel was clean and the staff was friendly. The room was comfortable. The parking was easily accessible, albeit expensive. The only negative I had was that the WiFi was awful and never once worked.

Quick 2 night stay. No complaints other than parking fee of $30 per night should be included.

The only bad thing was the pool was extremely dirty, there was green stuff growing on the pool walls and lots of dirt on the bottom of the pool

This hotel is actually in Friendship Heights, a little further than I wanted to be from Bethesda but close to shopping, several restaurants, Whole Foods and Rodman’s. There are a few places to sit and socialize and enjoy your own food. I did not find the hotel to be competitively priced compared to similar properties where breakfast is included. Particularly annoying is the parking charge of $30 overnight. This is not downtown DC or Georgetown where this would be expected. The room was fine, a little small but clean. I could not get the tv to turn off completely so I had a giant blue nightlight all night. I opted not to have breakfast because I had to be at an event early. The menu prices seemed okay except for the coffee charge when there is complimentary coffee in the lobby. I picked up a few things at Whole Foods. Beyond the high parking fee (the garage charges less to the public) the garage entrance to the hotel is not secure. I did not need my key to enter and go straight to my floor.

Needs more signage from the parking lot. It also smelled and we think it’s from the bathroom cleaning that there must have been an accident.

Water leak from above in room, moved to new room and . . . Water leak above and had to move again. As the was only a three night stay, this was unconscionable. Plus, parking door lock not in working condition and two of three elevators out of service for 2 of 3 days.

The underground garage is really creepy. Use the outdoor parking lot instead.

The only complaint I have is the elevators….but I was situated on the third floor so it was t horrible

Front desk staff deserve raises and the pool was amazing

We had a few issues during our stay. They were minor. 1. There was no remote in our room. We had to call the front office to request another. 2. The elevators were not working properly. Luckily, we were only on the 3rd floor and our car was parked on the 2nd floor and we were able to use the stairs. 3. Unfortunately, the stairs only led to a fire exit with a “sound alarm” sign on the door. 4. Fortunately for us but very unsafe in general, the fire safe door didn’t latch. We were able to get out of the building without the fire alarm going off. 5. The hotel staff cleaned our room quite nicely but did not leave extra hot cups or coffee pods. Luckily there was a coffee service downstairs. Unfortunately, the coffe pots were empty.

Clean, comfortable, felt very safe, wonderful shopping/eateries. The staff were friendly, warm, always happy to help with anything. Definitely would stay again.

Clean room, nice shower, front desk was great.

Rooms smelled musty. Staff verynice

Very nice property, very walkable to local shopping and dining, and within walking distance to the metro. Our room was cleaned daily by very friendly staff. Highly recommend.

Unfortunately our room had a cracked toilet seat cover and the soap dispensers in the shower came off the wall. The towels were not nice-seemed worn out. The hotel location and surrounding areas were nice and the staff was pleasant.

Staff was very friendly and professional. Hotel was very clean throughout.

Comfortable, clean, quiet room. All staff were polite and helpful. This is my favorite hotel when I’m in the area.

There were ants in my first room.

The room was run down. The bathroom had mold and really was not clean. We have stayed there before with no issues but this time the room was not as clean.

The hotel was clean, very nice inside and out, staff was helpful, overall I had a good experience!

Would not recommend stying st this hotel in the “13” line. The room is right next to the elevator creating round the clock noise from the shaft, not hallway noise such as talking or bells ringing. Because this room was reserved and paid through Hotels.com, there was little that Marriott management was able to do directly in the way of financial compensation. They stated they are contacting Hotels.com to have one night credited. We’ll see if I ever get it. This situation makes me reluctant to use Hotels.com again.

The hotel was clean and the staff was friendly. The room was comfortable. The parking was easily accessible, albeit expensive. The only negative I had was that the WiFi was awful and never once worked.

Marriott Bonvoy must be a low level franchise of Marriott. The decor, location ..real nice, but the quality of the mattress in Room 720 was not Marriott standard. I reserved the room for 2 nights but the bed was so uncomfortable (felt like I slept on the floor), I cancelled, my back could not take another night. I was in town for the Citi Tennis Open, so changes hotels was not in my plan. I'm fit, so when my back was stiff the next morning, I took a closer look at the mattress. I have never stayed in a hotel with such low standard of bedding (see pictures). The website's pictures are deceiving, leading you to believe there are 12-18 inch mattresses. After I advised the desk clerk of the mattress situation, I was not offered a change of room. Worst lodging experience ever. The decor may be 3 star but the bedding was 1 star.

Uncomfortable beds and pillows. Towels felt cheap and the ac kept turning on and off. No free breakfast and if you want it it’s expensive.15$ for a egg sandwich…

I didn’t like that my room must have been under the exercise room. They were dropping dumbbells on the floor around 1am.

Overall ok. Beds and pillows were not comfortable. Also, conditioner bottle was almost empty on our first night, and was not refilled by housekeeping the following day, so we had no conditioner to use on the final morning of our stay.

Property needs a renovation and the beds are rock hard.

The air conditioning stopped working on my 2nd night. I stayed 3 nights. That was not good. Some of the customer service wasn't the best as in asking for extra towels and not getting any.

Front desk/reception was excellent. Beds comfortable. Shower outstanding. And -- very importantly -- it was quiet throughout the night.

Check-in was a snap, and the front desk was friendly and helpful with our queries. The room was clean, quiet, and comfortable; a great value for a city location with Metro access a short walk away. Housekeeping was quiet and efficient, and our room was kept in excellent shape for our stay. Breakfast at the cafe was decent; the menu was average breakfast fare at big-city prices, but the service was quite friendly and the food was good. Parking is pricey, but that's the nature of the city. $30/day for the ability to go in/out daily seemed a little above average, especially when there's a parking tax added on top of that. WiFi - which appears to be something controlled by Marriott corporate - was chancy. Of two phones and two tablets that we brought with us, we were only able to connect one of each, and no one seemed to be able to advise us how to bypass the problems. There is also an exercise room that we didn't use, a pool that obviously wasn't open in December, and an open balcony that was also too cold to enjoy.

Clean, comfortable, felt very safe, wonderful shopping/eateries. The staff were friendly, warm, always happy to help with anything. Definitely would stay again.

Excellent, friendly and helpful housekeeping and front desk staff Very friendly and hardworking restaurant staff

Comfortable, clean, quiet room. All staff were polite and helpful. This is my favorite hotel when I’m in the area.

Excellent service and beautiful room,

45 minutes to register

The hotel employees were very rude! My reservation was canceled when I arrived with my family.All rooms were sold out.I was told to find a new hotel.I would never recommened this hotel

Maya at the desk was a delight! She was so kind and welcoming and nice and helpful. Thank you for making our stay so lovely, Maya!

Location was very convenient. Room was fine. Staff was very nice, but room was unavailable when I arrived and I was told I would receive call to alert me when it was ready, and I never received call. Also I requested a 7am wake-up call; the call came at 6am.

The staff wasn’t very helpful. Called for towels and never received. Went to front desk ask for towels. Said they would bring Waited over an hour. Called and didn’t get for hour half. The supervisor or the restaurant manager was very rude and did not want customers. Ask for a mimosa for 5 ppl to make a toast in honor of the presidential inauguration and was told it was too early to drink. No one had had a single drink. Came down for breakfast and had plans to go to capital one. She gave us our bill for the orange juice and politely ask us to leave. Staff was the worst.

Great customer service!! I checked in late on a Friday and Alfred was working at the front desk and had me all checked in quickly and with great attention to detail. I left early the next morning and again, the people working in this hotel are stellar: Chris Mitchell was thoughtful and skillful, making my stay at this hotel a joy. Thank you!

Great hotel with access to DC metro closeby

I liked the hotel as the staff were very friendly and helpful. Location is great as it’s near the metro and public transportation.

The hotel was clean, staff was friendly and helpful ... very conveniently located to Metro ... lots of things to do in the area.

Very nice property, very walkable to local shopping and dining, and within walking distance to the metro. Our room was cleaned daily by very friendly staff. Highly recommend.

Great Hotel. Great location.

Clean room and great location.

Very convenient location. Clean and comfortable.

The parking was a little confusing but overall, the area was safe, efficiently close to Friendship Heights Metro and nice shops and lovely staff! Also, the room was nice, too.

Hotel located near Bethesda in the northern part of Washington. The hotel is about 400 meters from the subway and bus station. The subway takes about 40 minutes to reach the city center. Hotel with comfortable rooms. It has a restaurant and vending machines with snacks for sale. There are not many restaurants nearby.

Proximity to Friendship Heights in Chevy Chase, a very user-friendly neighborhood

Gone are the days where breakfast was included Gone are the days where when you stayed parking was free

Overall a great place to stay. Restaurant food was good and reasonable.

Service and property were excellent. A better breakfast would be welcome.

The restaurant was not that good

My ADA room was perfect. I usually have to call housekeeping for missing or insufficient quantity of items but not here. The dining room had generous food portions But no room service.

Restaurant staff was friendly and very kinda; especially when handling a large crowd at once.

Uncomfortable beds and pillows. Towels felt cheap and the ac kept turning on and off. No free breakfast and if you want it it’s expensive.15$ for a egg sandwich…

I ate in the hotel restaurant and ordered the rib eye steak. It tasted absolutely foul and I only eat a small bit of it. Was badly cooked and gristly, but worse tasted off.

The overall experience was good. However, there were 2 things that were not to my liking. 1) $30 per day for parking is absolutely absurd! I booked the room via hotels.com and parking fees was NOT mentioned. 2) No continental breakfast. I travel frequently and this is the first time I stayed at a hotel that did not offer some type of free breakfast. However, I normally stay at a Hilton hotel and these 2 items are provided at no additional cost. The price of the room was no different from what I pay when I book at Hilton. This needs to be changed.

Check-in was a snap, and the front desk was friendly and helpful with our queries. The room was clean, quiet, and comfortable; a great value for a city location with Metro access a short walk away. Housekeeping was quiet and efficient, and our room was kept in excellent shape for our stay. Breakfast at the cafe was decent; the menu was average breakfast fare at big-city prices, but the service was quite friendly and the food was good. Parking is pricey, but that's the nature of the city. $30/day for the ability to go in/out daily seemed a little above average, especially when there's a parking tax added on top of that. WiFi - which appears to be something controlled by Marriott corporate - was chancy. Of two phones and two tablets that we brought with us, we were only able to connect one of each, and no one seemed to be able to advise us how to bypass the problems. There is also an exercise room that we didn't use, a pool that obviously wasn't open in December, and an open balcony that was also too cold to enjoy.