Our reservation at this Residence Inn - Greenbelt by Marriott included our 2 dogs. The weather was cold and icy but there was NOWHERE (not one bit of grass) for our dogs (or any other dogs at this “pet friendly” hotel to go potty. My wife went to the front desk to ask if they could shovel a spot for us. The person at the desk said she they could not. My wife asked if they had a maintenance person. She said yes. Then my wife asked if maybe they didn’t have a shovel. She said they did have one but it would be too hard to remove the snow due to it being icy. My wife said seriously? She said yes (no “I’m sorry”). So then my wife asked if she could use the shovel. She said yes and actually got it for me. So, me and my wife, the guests who were PAYING to stay there, had to shovel our own potty spot!? I can’t believe she let my wife do it. The snow was heavy/icy and it wasn’t easy, but if my wife can do it, I would think that the maintenance person could have and SHOULD have done it?
Our reservation at this Residence Inn - Greenbelt by Marriott included our 2 dogs. The weather was cold and icy but there was NOWHERE (not one bit of grass) for our dogs (or any other dogs at this “pet friendly” hotel to go potty. My wife went to the front desk to ask if they could shovel a spot for us. The person at the desk said she they could not. My wife asked if they had a maintenance person. She said yes. Then my wife asked if maybe they didn’t have a shovel. She said they did have one but it would be too hard to remove the snow due to it being icy. My wife said seriously? She said yes (no “I’m sorry”). So then my wife asked if she could use the shovel. She said yes and actually got it for me. So, me and my wife, the guests who were PAYING to stay there, had to shovel our own potty spot!? I can’t believe she let my wife do it. The snow was heavy/icy and it wasn’t easy, but if my wife can do it, I would think that the maintenance person could have and SHOULD have done it?
