Holiday Inn Express Hotel & Suites Hagerstown by IHG

Very neat and clean, staff were great, breakfast was great. Enjoyed the hot tub but the jets never really came on. It didn’t stop me from using it. Would recommend and stay here again

Check in staff was great. Very friendly, knowledgeable about surrounding area, and pleasurable to speak with. Room was very clean and tidy as was the floor we stayed on. Breakfast bar was nice, sausage links were over cooked but other than that very nice. Pool was a bit on the cool side. Not at all like bath water as was described to us by staff (could use a heater) and hot tub was not as "hot" as it could have been. I would definitely stay again at this location

We got room no. 300 and the shower did not work out, so after the swimming we learnt that shower was not working, I called twice and than someone came and we had to relocate to a different room, one level down. The hot tub was not working. Everything else was fine. Swimming pool nice and nobody in th morning that was my +

This might've been the best hotel I have

The staff was really welcoming and answered our special request ..Room was clean and quiet so great stay.