勞雷爾智選假日套房飯店 IHG 旗下飯店

Very noisy at night and in the morning, elevator button was broken in the morning. But staff was nice and apologized to me.

The location in the area is perfect. It’s 2 minutes from every store & restaurant you could want or need in Laurel and somehow manages to be noiseless. Very nice breakfast. Tiny gym but I had it to myself. Highly recommended.

The property needs a lot of maintenance, especially the pool. The jacuzzi handle is loose, there’s a hole in the jacuzzi, and the big pools water is super dirty.

The staff was very nice. The pool was heated.

It was very clean, the staff were all so friendly and didn’t feel like they were on our toes the whole time. The breakfast was kept up with and refilled nearly. The only thing is the poop was really strong bleach smell and the bubbles didn’t work for the hot in. It’s definitely a smaller pool then what the pictures show.

8am.saturday and all day until.10 pm.constant drilling and banging outside my door. Additionally blocked my frint door called front desk sas no help , spoke to

We chose this hotel because of the pool. The pool was close during our stay. Just before Platsburgh, we were in a Holiday Inn in Laurel and the pool was close too. So 2 Holiday Inn in our trip and 2 close pool. We paid for hotels with pool and don’t have pool. Next time, we will pay less in an hotel without pool.

Everyone was nice and the room was clean. The pool area did not seem well kept, the handle to the hot tub was wired together and kept coming loose. The walls looked painted over holes but not fixed first. It just looked a little dingy but the actually water was clean and we enjoyed sitting in the hot tub. Our only complaint about the room was that there was only a sheer curtain on the window and the heavier curtain was just for decoration and would not close over the windows so we couldn't block out the light. Overall the room as great and beds were comfortable!

The breakfast was freshly made. Parking was free and safe. Room was clean and comfortable.

I think this hotel has a lot of good potential if it were to be updated and maintained properly. The front desk staff was amazing. Lauren was extremely nice and helpful however, the rooms are raggedy and dusty. Spider webs everywhere and chipped and broken doors and furniture. We also were excited to go to the pool and hot tub, however it was extremely hot in the pool room, so much that it was hard to breathe and the hot tub was just that. Just a tub with warm water In it. It didn't even work..

It was a very nice and quiet stay. My only issue is the morning we woke up to leave my son was woken up early covered in ants. I tried to call downstairs but no one answered. The lady who checked me in was so attentive and courteous. I was very happy with the check in process after a long drive.

Clean rooms, kind staff, seamless check in and check out.

Booked 2 doubles but they were full, so smaller than double. Room was small, missing closet door but track was still there, fridge with microwave on top just sitting oddly by themselves in room, dried sticky stuff all over the desk, carpet stained and dirty looking. Breakfast was decent, coffee in lobby was fresh ground beans so that was good. Just needed for a place to sleep so it was fine for that.

Its wasnt bad to stay at this hotel everything was good beside ther wer ants in my room we noticed on ac whn we got ther in morning we noticed so many ants on table hanging around over food wch was sealed.also carpet my kids walked on ther feet turned black it was v filthy .thy need improve tht overall ill give 2.5 rating

My room was dirty and had roaches in room

A part from the smell of humidity when we entered the room and the dirty carpet, everything was good!

I booked a room with 2 double beds and was “upgraded” to a room with a king without being asked/told. Although it didn’t really affect my stay, I preferred 2 beds. I did not sleep well because the pillow/pillowcase and bed sheets smelled. There is no way they were changed/cleaned prior to our arrival. They smelled like body sweat! Horrible!

Clean facility. Friendly staff.

The sofas was dirty and stained. Apperance of germs due to the stains. furniture was really scratched made the room loook antiquated and unkept. Bathroom upgrades were good.

The staff was helpful and kind the only thing about my stay was that my room smelled like mold.

Nice size rooms, comfy beds, breakfast choices, little fridge, microwave, good shower temp, good room temp, quiet.

I stayed in room 212. The entry door has a gap in the frame so wide on the right bottom side that you can see into the hallway when the door is shut and locked. Some listed tv channels doesn't work.

I was at this hotel with my family (2 adults and 4 teenagers). We had to reserve two rooms. Upon arrival they very kindly put us in connecting rooms which I thought was excellent. As for the facilities, they are not modern but they are kept clean. The rooms are small and so is the bathroom, the room I had the air conditioning made a little noise at first I found it annoying but in the end you get used to it. In addition to the fact that the price seemed appropriate to me, we chose this hotel because it included breakfast which I found It seemed complete and they are always checking that there is always everything. And they always have coffee and tea available at all times. As for its location, it is convenient as it is close to several restaurants and supermarkets to which you can walk.

The lobby was nice. The room itself was nice, but the bathroom had no fan and as a result was seeing the signs of rust and mildew from the condensation build up. It made it feel a little dingy. Additionally, the door to the room was not very heavy/soundproof and it made it hard to get sleep with all the corridor noise - some of which lasted until after midnight.

Everything was good except for the beds. My wife and I didn't get much sleep because they were very uncomfortable.

I noticed 3 cars with the windows busted out parked in the parking lot, didn’t make me feel safe. One of the bathroom ceiling lights was broken with wires hanging down. Bed was very hard.

Booked 2 doubles but they were full, so smaller than double. Room was small, missing closet door but track was still there, fridge with microwave on top just sitting oddly by themselves in room, dried sticky stuff all over the desk, carpet stained and dirty looking. Breakfast was decent, coffee in lobby was fresh ground beans so that was good. Just needed for a place to sleep so it was fine for that.

Large room with comfortable bed- lots of pillows of varied firmness. Very nice staff. Big breakfast buffet. Only problem was loud people in the halls at 10 pm. I stayed for 2 nights and my room was not cleaned on the first day until after 5:30 pm.

Friendly staff, quiet rooms, good breakfast

The place is dated, they were pulling up carpet during our stay. The breakfast wasn't anything special, kinda bland and just ok. The room was dingy. Beds were comfortable. Bathroom is tiny but water pressure and temp of water was great. We stayed 3 nights, wasnt really in the room much except to shower and sleep. Served its purpose. The manager (i think) she was a shorter young woman, she was kind. She seemed very professional, prompt, and courteous.

Enjoyed my stay! The staff was phenomenal. I accidentally left my wallet in the room after checkout, and it was returned with all the cash inside! I was pleasantly surprised. The staff represents the integrity of the brand and I’m grateful!

The staff are so wonderful here. I would definitely stay here again and recommend it!

Staff was exceptionally friendly and helpful. Breakfast was hot, fresh and very tasty. Facility & room was very clean and well maintained. Web-site pictures and prices were exactly as stated.

I am very disappointed with the cleaning crew who knocked on my room around 10:40 am while my wife and I were changing, reminding us that checkout time is 11:00 am. Such reminders should not happen before the official checkout time. When I raised this issue with the front desk manager, her response was not satisfactory. Additionally, communication with the cleaning crew is very difficult, as most of them do not speak English. Instead, they rely on a device that translates everything into Spanish, which creates further inconvenience for guests.

My family and I booked a last minute getaway and chooser to stay here. From the time we walked in to the time we left the staff was AMAZING!! Lauren greeted us with a smile was very friendly, helpful and went out her way to go over and beyond to make our stay enjoyable. When I noticed she wore multiple hats I was so amazed at her effort and professionalism not to mention she did it all with a smile. The cleaning staff was very nice and respectful as well as the breakfast staff. I have definitely saved this hotel for our next out of town stay. Oo yes and the hotel is super conveniently located next to EVERYTHING! 5 and below, Lowe’s, plenty of food options, highways. 10/10 we will be back! Thank you so much for making our stay very warm and welcoming as well as comfortable for me and my family. The kids enjoyed and so did we.

Well we’re at this property two years ago and the service was very good, this time around who ever the lady at the front desk was not nice at all especially when we call for extra towel and duvet cover for sofa bed

Very friendly front desk staff!!!!

Unfortunately I didn’t get a chance to stay at the hotel due to flight cancellation. Myself and the third party I used to book the hotel through tried contacting the hotel several times but no avail. Whenever I called someone would pick up the phone and not address me, however I could hear noise in the background. Not only did I lose my money, but the hotel failed to assist and accommodate me regarding this matter.

Just stayed for one night. A few lamps were not working in the room and left a charger that was never reported as left. Other than that loved the area.. I live in the state just needed a room for Halloween and would recommend. Very clean breakfast included. Breakfast was ok. Customer service a bit bleh. Would of preferred friendlier more helpful staff members

Awesome service

Great service and location!

I was at this hotel with my family (2 adults and 4 teenagers). We had to reserve two rooms. Upon arrival they very kindly put us in connecting rooms which I thought was excellent. As for the facilities, they are not modern but they are kept clean. The rooms are small and so is the bathroom, the room I had the air conditioning made a little noise at first I found it annoying but in the end you get used to it. In addition to the fact that the price seemed appropriate to me, we chose this hotel because it included breakfast which I found It seemed complete and they are always checking that there is always everything. And they always have coffee and tea available at all times. As for its location, it is convenient as it is close to several restaurants and supermarkets to which you can walk.

Very clean hotel and in a convenient location.

The location in the area is perfect. It’s 2 minutes from every store & restaurant you could want or need in Laurel and somehow manages to be noiseless. Very nice breakfast. Tiny gym but I had it to myself. Highly recommended.

The property was in a beautiful area close to everything free parking lot. Breakfast was very good. Had many options for hot and cold.

The location is great and the accommodations were clean and comfortable. The breakfast is a bonus with great staff and customer service

Great area specially if you are travelling to DC

Conveniently located to where I needed to be. Quiet. Fast check in.

It was a perfect location for where I needed to be.

The front desk was very helpful and caring. Don’t hesitate to assist if needed. Dining options and walkable.

Overall Nice Experience. Breakfast menu quality & options are very good. Staffs are very friendly. Only one concern. Bedside plug-point was very loose. struggled to charge my phone.

THE QUALITY OF THE BREAKFAST FOOD COULD BE BETTER. THE HOSTESS, HOWEVER WAS EXTREMELY NICE, COURTEOUS AND HELPFUL.

The breakfast was awesome. The rooms were clean and the staff was very professional and friendly . Definitely recommending this beautiful place

Excellent breakfast! Very nice room! Also enjoyed the clean and organized gym!

Friendly staff, quiet rooms, good breakfast

Breakfast was healthy especially the way how they brew the coffee. Room was very clean, the staff was awesome. Parking was a breeze and parking lot very clean.

The breakfast was freshly made. Parking was free and safe. Room was clean and comfortable.

The included breakfast was abundant and delicious with many great options. Sanitary conditions. Excellent, helpful, pleasant staff.

This is a decent hotel to stay at. The hotel was clean and the staff was attentive. Their breakfast buffet was good. Their rooms are a bit outdated, but overall clean. Restaurants and shopping are very close by.

The breakfast was the best we have ever had at any US hotel