Comfort Suites Stevensville - St Joseph

Buen servicio

Nice hotel

Our room was filthy except for the towels and bedding. We got a king suite with a jacuzzi and there were mysterious marks and stains on the floors and walls. We cleaned out the jacuzzi and shower before using them. There was sticky stuff on the counters in our room and the tv had been through something traumatic, maybe a wall. It worked but did not allow for streaming or anything without commercials. Our room wasn’t insulated well and we heard every footstep upstairs. When the people above filled up their tub or showered, it was loud. Our curtains didn’t close all the way, nor did the door seal. There was light peeking through 24/7. The pool had so much chlorine that my eyes burned for hours after and I still can’t get the smell out of my swimming suit. The sauna was broken (no sign) and water was leaking from the fire suppression on the ceiling making it feel very dangerous. The staff were friendly and the breakfast was good. The person attending to the breakfast area was fantastic. She kept everything stocked and clean. I don’t think I’ve ever had such great service at a free breakfast. That’s the only reason the hotel received more than one star. This hotel had good reviews so I’m disappointed.

The room was much larger than we were expecting. Extra blankets and pillow appreciated. Breakfast was delicious and fresh. Highly recommend this hotel and location.

Breakfast was hot. Room was clean but unfortunately the first night our personal hot tub did not work. The owners fixed it and it worked great however we came back that evening to our room door not locked. Then the next day our room was not cleaned. Otherwise staff was very friendly and understanding of our concerns.