Quality Inn & Suites Ann Arbor Hwy 23

Excellent customer service but the room was very dirty

Lady at front desk was nice

Worthless breakfast; noisy refrigerator, night stand drawer wouldn’t stay closed, toilet handle wouldn’t always retract causing toilet to run until addressed, dirty hallway corridor to side exit. Worst hotel I’ve stayed at in decades.

It felt like a migrant hotel, which it probably was. Screaming children and parents, tic tacs on the floor which were probably not tic tacs, hallways and elevators and stairwells filthy, breakfast food that consisted of only bagels and cereal and some yellow liquid masquerading as orange juice. Many of the phones didn't work. Lots of deferred maintenance. An odor some said was stale cannabis smoke. Bed linens were clean and staff friendly.

Good value. Beds were comfortable, room was clean.