Comfort Suites Benton Harbor - St Joseph

La chambre n’était pas propre. Nous avons trouvé dans le canapé lit d’anciens draps non changés. Nous avons du rester 2 nuits et personne n’est passé pour refaire un peu les lits. Nous avions 3 serviettes pour 5 perosnnes. Le sol était coolant…

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Pool was great breakfast was meh, the room was horrible! Their was toenail clipings in the bed fake nails in the sheets and pillow cases, trash under the couch greesy dirty sheets so couldn’t use the pullout.. had to reconnect the phone because it was unplugged from the wall, was told front desk would bring some up at 9pm well by 2 am we gave up because there wasn’t anyone at the front counter just a note that said be back in 5 minutes.. needless to say there was no sleep for anyone! Brought it back up to front desk in the morning and was told because we booked three hotels.com there’s nothing they can do and have a good day!

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The room was fine. The wallpaper was coming off the wall. But I felt it was clean. The bed was comfortable. There is a musty smell when walking into the lobby. Stayed for 2 nights and the parking lot was never plowed. Whenever in the parking lot there was a concern that myself or the people i was with could fall and get hurt! Also the pool was closed by the health department!