Amway Grand Plaza, Curio Collection by Hilton

It was so difficult to find a drinking fountain to refill my water bottle. Multiple workers sent me on a bit of a wild goose hunt trying to find one.

Staff seeem bothered to be asked for anything, bartenders were not friendly, and front desk staff not very friendly

Hotel is centrally located in Grand Rapids. Rooms are dated and need update. The wedding rooms and event areas are nice.

It was very busy. Simultaneous events were taking place and the vibe was very festive. The staff was seemingly up for the challenge.

Room was clean, property and lobby are beautiful and staff was very accommodating and responsive. However, during our stay there was an intermittent beeping noise which the engineer discovered was from the fridge in the room, fix was to unplug it. The sink in the bathroom would not drain which was disgusting!!