Staybridge Suites Kalamazoo by IHG

So many things to list about how bad this property is. I checked in on a Friday and moved my luggage from the car. There was a large obvious spill on the main floor entry. This disgusting stain was not cleaned until Monday. The room was terrible. There were stains on EVERYTHING. There was a huge blue stain on the carpet that had clearly made it to the bed lining. The kitchenette did not contain all of the requirements someone actually using the kitchen would require and the spatula that was provided had clear food remnants. The TV situation felt like going back to 2005 and the controller looked like it had never been cleaned - caked with crust from former guests. The food in the morning was a joke. Eggs that weren’t really eggs. The only edible thing was the cottage cheese. I am someone who uses the gym. This location clearly shows a treadmill in the photos. The treadmill had a sign on it that it was inoperable. Fine, I get things break but it doesn’t take a week to get a repair person out to fix. The real issue was the sign on the treadmill had been retaped onto the treadmill for months. There was clearly no effort in actually fixing the broken equipment. The hand sanitizer in the workout room expired in 2022! Do yourself a favor and do not stay here.

The front-desk staff were very friendly. One of the staff, Zeus, was especially nice and welcoming. He even gave us a free room upgrade, which was very nice! The breakfast was very good and had a lot of options. I liked the yogurt bar and scones...something which I haven't seen in a lot of breakfast buffets. I wish they would have had a microwave; however, to warm up the scones since they were cold. The only reason I gave 4-stars, and not 5, is because I think the room could have been cleaner. The carpet in our room had a smell; as well as the comforters/sheets in one of the bedrooms had a smell like it wasn't dried properly. Other than that, we had a nice stay.

Perfect for a nice clean stay at a great value

Everything was great in overall, but 1 thing a crack on the floor of the shower that pinch your lower foot they need to fix that asap.

Great place to stay