Holiday Inn Express Hotel & Suites Brainerd-Baxter by IHG

Para empezar nos dieron una habitación que estaba ocupada. En el área de la piscina los niños estan por su cuenta y la mayoria de los padres no estan pendientes de sus niños, mi hijo por poco me lo ahogan cuando le tiraron una balsa encima y luego tuve que ayudar a una niña que le pasaron por arriba undiendola unos segundos bajo el agua. El lobby super frío y el desayuno era muy pobre terminamos llendo a desayunar a otro lugar.

Water temp was amazing and felt like you were always in a hot tub. The issue is that we booked our stay for my kids spring break and they shut down the water slides for those days. All they had was the red slide, play area (not even fully running), a semi hot tup with no bubbles, and the lazy river. They even shut down the grill.

Wonderful time with our 4 year old and 20 month old! All the staff were great and everything was very clean. The breakfast was amazing with lots of variety! Both my kiddos loves the water park and didn't want to leave!

The pool staff were incompetent. 1 staff member was sleeping on duty. Guests had to forcibly take tubes from each other to make them give them up due to lack of availability & poor "traffic control" on slides. Otherwise, the hotel staff was friendly & hotel was clean. Breakfast ran out of some items midway through, but it was adequate considering it was complimentary.

Clean room, staff was very helpful