Hidden Valley Resort, an Ascend Collection Resort
US$ 127
/ noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 127
/ noite
Média para setembro
Média de preços por mês
Em Hidden Valley Resort, an Ascend Collection Resort, a diária custa em média US$ 92 no mês mais barato (novembro) e US$ 139 no mês mais caro (julho), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 108 |
| fevereiro | US$ 116 |
| março | US$ 111 |
| abril | US$ 102 |
| maio | US$ 118 |
| junho | US$ 119 |
| julho | US$ 139 |
| agosto | US$ 137 |
| setembro | US$ 127 |
| outubro | US$ 120 |
| novembro | US$ 92 |
| dezembro | US$ 98 |
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set. · US$ 127
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Mais caro: julho (aprox. US$ 139)
Mais barato: novembro (aprox. US$ 92)
Sobre esta propriedade
Presenteie-se com massagens, tratamentos para o corpo e tratamentos faciais no local. Você pode tomar sol na praia particular ou aproveitar outras instalações recreativas, como quadras de tênis externas e uma piscina interna. Este resort ta...
Comodidades
Presenteie-se com massagens, tratamentos para o corpo e tratamentos faciais no local. Você pode tomar sol na praia particular ou aproveitar outras instalações recreativas, como quadras de tênis externas e uma piscina interna. Este resort também oferece Wi-Fi de cortesia, guarda-esquis e loja de presentes/banca de jornal.
Comodidades
Resort possui um espaço de 0 metros quadrados, contendo espaço para conferência e salas de reunião, e é o local ideal para quem está planejando eventos em Huntsville.
Jantar
Experimente deliciosos pratos no The Birches Restaurant, um restaurante que oferece um bar/lounge. Há também opções para refeição disponíveis na cafeteria. Há café da manhã (buffet) disponível diariamente, entre 7h e 10h, mediante uma taxa.
Quartos
Sinta-se em casa em um de nossos 99 quartos com geladeiras e TVs de tela plana. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais a cabo para a sua diversão. Banheiros possuem chuveiros e secadores de cabelo. As comodidades incluem cafeteiras/chaleiras e ferros/tábuas de passar roupa, além de telefones com chamadas locais grátis.
Localização
Com boas opções de transporte para o centro de convenções em Huntsville, Hidden Valley Resort, an Ascend Collection Resort fica a 5 minutos de caminhada de Área de esqui Hidden Valley Highlands e de Peninsula Lake. Este resort na praia fica a 14,8 km de Arrowhead Provincial Park e a 1,2 km de Deerhurst Golf Course.
Lugares próximos
Área de esqui Hidden Valley Highlands(0.2 milhas)
Peninsula Lake(0.2 milhas)
Deerhurst Golf Course(0.8 milhas)
Fairy Lake(1.7 milhas)
Treetop Trekking Huntsville(1.8 milhas)
Golden Pheasant Beach(3 milhas)
Grandview Golf Club(3.4 milhas)
The Acres Driving Range(4 milhas)
Harp Lake(4.2 milhas)
Huntsville Place Mall(4.9 milhas)
River Mill Park(5.6 milhas)
Huntsville Civic Center Algonquin Theater(5.7 milhas)
Group of Seven Outdoor Gallery(5.7 milhas)
Hunters Bay Trail(6 milhas)
Canada Summit Centre(6.1 milhas)
Aeroporto de Muskoka (YQA)(35 milhas)
Aeroporto Internacional de Pearson (YYZ)(138 milhas)
Estacionamento
Restaurante
Piscina
Quartos de não fumantes
Balcão de turismo
Quadra de tênis
Localização
1755 Valley Road, Huntsville, Canadá
Área de esqui Hidden Valley Highlands (0.2 milhas)
Peninsula Lake (0.2 milhas)
Deerhurst Golf Course (0.8 milhas)
Fairy Lake (1.7 milhas)
Treetop Trekking Huntsville (1.8 milhas)
Golden Pheasant Beach (3 milhas)
Opções de quarto
8
2 Queen Beds Pet Friendly (Hillside)
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 4
Ar condicionadoWi-Fi (gratuito)Geladeira
8
2 Queen Beds with Balcony (Hillside)
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 4
VarandaAr condicionadoWi-Fi (gratuito)Geladeira
9
2 Queen Beds with Balcony (Lakeside)
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 4
Ar condicionadoWi-Fi (gratuito)Geladeira
9
2 Queen Beds Suite (Hillside)
Detalhes do quarto
2 Camas De Casal Grandes
e 1 Sofá-Cama
Acomoda 6
Ar condicionadoWi-Fi (gratuito)Geladeira
9
2 Queen Beds Suite with Balcony (Lakeside)
Detalhes do quarto
2 Camas De Casal Grandes
e 1 Sofá-Cama
Acomoda 6
Ar condicionadoWi-Fi (gratuito)Geladeira
7
1 King Bed (Hillside)
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
Ar condicionadoWi-Fi (gratuito)Geladeira
8
2 Queen Beds (Hillside)
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 4
300 ft²
Ar condicionadoWi-Fi (gratuito)Geladeira
7
1 King Bed with Balcony (Lakeside)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Acomoda 4
Ar condicionadoWi-Fi (gratuito)Geladeira
Avaliações dos hóspedes
7.3
Bom
Com base em 1.003 avaliações verificadas
Quem se hospeda aqui?
Negócios
5%
Casal
38%
Famílias
45%
Grupos
9%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
O Hidden Valley Resort, um hotel da coleção Ascend, recebe avaliações mistas: os viajantes apreciam a localização à beira do lago, a praia e as atividades no local, mas muitos acham a propriedade desatualizada, com problemas de manutenção e limpeza nas áreas comuns e em algumas instalações.
Leia maisIsso foi útil?
Opinião dos hóspedes
O Hidden Valley Resort, um hotel da coleção Ascend, recebe avaliações mistas: os viajantes apreciam a localização à beira do lago, a praia e as atividades no local, mas muitos acham a propriedade desatualizada, com problemas de manutenção e limpeza nas áreas comuns e em algumas instalações.
Os funcionários são frequentemente descritos como simpáticos e prestativos, embora o atendimento possa ser insuficiente, com check-in lento e acompanhamento irregular. Os quartos variam: alguns limpos e confortáveis, com vista, outros desatualizados, com problemas de aquecimento ou ar condicionado, corredores barulhentos e sem elevador, o que afeta a acessibilidade. A experiência gastronômica é irregular, com horários limitados ou fechamentos e um café da manhã pago básico; taxas inesperadas do resort e barulho de eventos noturnos ocasionais frustram alguns hóspedes. No geral, é adequado para viajantes que priorizam a localização à beira da água em vez de acabamentos modernos.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
As comodidades à beira do lago, como a praia e os caiaques/canoas, são apreciadas, mas muitos relatam instalações envelhecidas ou mal conservadas – especialmente as piscinas internas/externas e a hidromassagem, além das quadras de tênis e basquete em deterioração – e fechamentos ocasionais. Não há elevador e algumas áreas parecem com falta de funcionários.
Avaliações dos hóspedes relacionadas
8
Sahar
30 de jul. de 2023
·
Hospedou-se por 2 noites
I like the safe property and it was very natural and clean beach but the indoor pool was not clean. Thanks a lot
I like the safe property and it was very natural and clean beach but the indoor pool was not clean. Thanks a lot
6
Dawn
28 de mar. de 2025
·
Hospedou-se por 1 noite
Has everything needed for a short ski stay. Walk to skiing and restaurant Some stuff getting dated. Nice hot tub. Sauna needs work and pool could be cleaner
Has everything needed for a short ski stay. Walk to skiing and restaurant Some stuff getting dated. Nice hot tub. Sauna needs work and pool could be cleaner
6
Leanne
21 de jul. de 2025
·
Hospedou-se por 1 noite
The building is very outdated. We were put in a room in the basement. There was no elevator. There was peeling paint and it wasn’t overly clean. The indoor pool area was a mess, and dirty. The beach area is small but lovely
The building is very outdated. We were put in a room in the basement. There was no elevator. There was peeling paint and it wasn’t overly clean. The indoor pool area was a mess, and dirty. The beach area is small but lovely
8
Andrea
16 de ago. de 2024
·
Hospedou-se por 3 noites
The beach and swimming were great. Lots of water activities
The beach and swimming were great. Lots of water activities
4
tonya
5 de ago. de 2025
·
Hospedou-se por 1 noite
The rooms were fine, some age and wear. It was the pool area and the grounds that need work. The pools were cloudy and the area around the pool really needs work. The paths around the grounds were not accessible and the wood stairs need replacing and were completely lopsided. The pizza wasn't that great.
The rooms were fine, some age and wear. It was the pool area and the grounds that need work. The pools were cloudy and the area around the pool really needs work. The paths around the grounds were not accessible and the wood stairs need replacing and were completely lopsided. The pizza wasn't that great.
8
Penny
29 de ago. de 2025
·
Hospedou-se por 2 noites
Beautiful scenery, short drive to town, friendly staff, lots of fun activities for the family to enjoy including 2 pools, hot tub and private beach with the option of using water crafts or swimming. We really enjoyed having a few fire pits already lit up at night. Overall it was an excellent experience for my family and we can’t wait to come back next summer.
Beautiful scenery, short drive to town, friendly staff, lots of fun activities for the family to enjoy including 2 pools, hot tub and private beach with the option of using water crafts or swimming. We really enjoyed having a few fire pits already lit up at night. Overall it was an excellent experience for my family and we can’t wait to come back next summer.
6
Kim
8 de out. de 2025
·
Hospedou-se por 2 noites
We were very disappointed in the condition of the resort. It definitely needs a major refurbishment. The hallway ceiling tiles are a mess, the bathrooms had things on the wall that had been removed, and the old holes were never covered up. There were huge stains on the ceiling in our room. That being said, the staff were great. The restaurant was severely unstaffed, but the staff they had were very pleasant and accommodating. The pool and hot tub were warm and clean. The property is showing its age outside as well, but it is a beautiful location.
We were very disappointed in the condition of the resort. It definitely needs a major refurbishment. The hallway ceiling tiles are a mess, the bathrooms had things on the wall that had been removed, and the old holes were never covered up. There were huge stains on the ceiling in our room. That being said, the staff were great. The restaurant was severely unstaffed, but the staff they had were very pleasant and accommodating. The pool and hot tub were warm and clean. The property is showing its age outside as well, but it is a beautiful location.
10
Sharon
20 de abr. de 2025
·
Hospedou-se por 2 noites
The staff, Charlene & Richard, were excellent with customer service. Both answered all my questions politely. The pool and hot tub were disappointing. It was clear the facilities need upgrading and the hot tub had green algae (?) on the outer side of the tub. The wall paper/paint was bubbled. The room was clean, but again there was signs of neglect and/or need of painting/wallpapering.
The staff, Charlene & Richard, were excellent with customer service. Both answered all my questions politely. The pool and hot tub were disappointing. It was clear the facilities need upgrading and the hot tub had green algae (?) on the outer side of the tub. The wall paper/paint was bubbled. The room was clean, but again there was signs of neglect and/or need of painting/wallpapering.
4
Samin
7 de ago. de 2025
·
Hospedou-se por 1 noite
This property needs a facelift. Lobby, rooms, and the restaurant looks really outdated. The outdoor pool area has uneven walkways and the pool by itself was not clean at all. The whole property needs a total renovation. Tennis and basketball courts need to be resurfaced and fences around them needed to be repaired. Parking lots were very narrow and spots were limited. If this is how it looks in summer time with the lack of maintenance, I would question the safety of the ski lifts for winter activities.
This property needs a facelift. Lobby, rooms, and the restaurant looks really outdated. The outdoor pool area has uneven walkways and the pool by itself was not clean at all. The whole property needs a total renovation. Tennis and basketball courts need to be resurfaced and fences around them needed to be repaired. Parking lots were very narrow and spots were limited. If this is how it looks in summer time with the lack of maintenance, I would question the safety of the ski lifts for winter activities.
10
Steve
15 de ago. de 2025
·
Hospedou-se por 2 noites
It was a great weekend stay! Wish we could have stayed longer! Enjoyed the beach, the lake, the pool and the ability to use the resort’s equipment to play tennis, basketball and kayak/canoe. Loved the pulled pork sandwiches!!
It was a great weekend stay! Wish we could have stayed longer! Enjoyed the beach, the lake, the pool and the ability to use the resort’s equipment to play tennis, basketball and kayak/canoe. Loved the pulled pork sandwiches!!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
A limpeza dos quartos é variável, com algumas estadias relatando quartos limpos, enquanto muitos citam carpetes manchados, odores de mofo, bolor e sujeira de manutenção. A limpeza da piscina e da hidromassagem é uma preocupação recorrente, com bordas escorregadias e água turva.
Avaliações dos hóspedes relacionadas
2
Erin
30 de ago. de 2025
·
Hospedou-se por 2 noites
I have never written a review before but I felt this time I had to. The hotel was extremely loud until 3am. Mould all over the room, dirty bedsheets and towels. I’ve stayed in some hostiles cleaner than this. It’s extremely expensive for what you get. I can’t believe we paid as much as I did for what we got. I will never stay here again and hope people don’t make the same mistake I did and not read the reviews first.
I have never written a review before but I felt this time I had to. The hotel was extremely loud until 3am. Mould all over the room, dirty bedsheets and towels. I’ve stayed in some hostiles cleaner than this. It’s extremely expensive for what you get. I can’t believe we paid as much as I did for what we got. I will never stay here again and hope people don’t make the same mistake I did and not read the reviews first.
6
Katherine
14 de mar. de 2023
·
Hospedou-se por 2 noites
Need some extra effort in the up keep of pool water. Sides of pool should not be slimy to touch
Need some extra effort in the up keep of pool water. Sides of pool should not be slimy to touch
2
KATARZYNA
6 de jun. de 2025
·
Hospedou-se por 1 noite
The hotel was barely occupied and I got a dirty room facing the parking lot. Dusty floors, pieces of food and liquid stains on the nightstand and TV cabinet, paint chipped on the door, and an absolutely disgusting bathroom. I was too scared to shower in there. When complained to the front desk clerk, she apologized but didn't do absolutely anything. She pointed to the sign with an email address and told me to send my concerns to that address. Which I did. They tried to call me, but I wasn't able to answer at the time, and I emailed back asking for a written response instead. Heard nothing back. Absolutely unacceptable customer service. Not to mention, their breakfast wasn't included in the price, and I honestly was too disgusted to eat on premises. There were signs of neglect everywhere - from non functioning water fountain, to peeling paint, to musky odour in hallways, filthy fake grass by the main entrance etc I will never ever return there again and will discourage everyone I know from staying there. Oh, and the tennis and basketball courts looked disintegrated, abandoned and dirty. Nothing like in the online pictures.
The hotel was barely occupied and I got a dirty room facing the parking lot. Dusty floors, pieces of food and liquid stains on the nightstand and TV cabinet, paint chipped on the door, and an absolutely disgusting bathroom. I was too scared to shower in there. When complained to the front desk clerk, she apologized but didn't do absolutely anything. She pointed to the sign with an email address and told me to send my concerns to that address. Which I did. They tried to call me, but I wasn't able to answer at the time, and I emailed back asking for a written response instead. Heard nothing back. Absolutely unacceptable customer service. Not to mention, their breakfast wasn't included in the price, and I honestly was too disgusted to eat on premises. There were signs of neglect everywhere - from non functioning water fountain, to peeling paint, to musky odour in hallways, filthy fake grass by the main entrance etc I will never ever return there again and will discourage everyone I know from staying there. Oh, and the tennis and basketball courts looked disintegrated, abandoned and dirty. Nothing like in the online pictures.
6
Leanne
21 de jul. de 2025
·
Hospedou-se por 1 noite
The building is very outdated. We were put in a room in the basement. There was no elevator. There was peeling paint and it wasn’t overly clean. The indoor pool area was a mess, and dirty. The beach area is small but lovely
The building is very outdated. We were put in a room in the basement. There was no elevator. There was peeling paint and it wasn’t overly clean. The indoor pool area was a mess, and dirty. The beach area is small but lovely
4
tonya
5 de ago. de 2025
·
Hospedou-se por 1 noite
The rooms were fine, some age and wear. It was the pool area and the grounds that need work. The pools were cloudy and the area around the pool really needs work. The paths around the grounds were not accessible and the wood stairs need replacing and were completely lopsided. The pizza wasn't that great.
The rooms were fine, some age and wear. It was the pool area and the grounds that need work. The pools were cloudy and the area around the pool really needs work. The paths around the grounds were not accessible and the wood stairs need replacing and were completely lopsided. The pizza wasn't that great.
4
Riley
7 de set. de 2025
·
Hospedou-se por 2 noites
This building looks like no maintenance has been put into it since 2002. I do not think a single door opens or closes nicely. Either they slam shut in the halls or slamming on the door frame. Despite me telling the front staff that the bathroom door does not close they did not fix it. Another door was wedged so hard it was peeling the outer layer. They offer $16 breakfast buffet but 10 minutes into town is the better option. With all the fees and extra charges it was not really "resort" worthy The bar was infested with black flies in September which is never a good sign as most are dead outside. Additionally the tv could not change channel as "this is the only working station ". I am not sure what the $30 service charge included and it still has me wondering.
This building looks like no maintenance has been put into it since 2002. I do not think a single door opens or closes nicely. Either they slam shut in the halls or slamming on the door frame. Despite me telling the front staff that the bathroom door does not close they did not fix it. Another door was wedged so hard it was peeling the outer layer. They offer $16 breakfast buffet but 10 minutes into town is the better option. With all the fees and extra charges it was not really "resort" worthy The bar was infested with black flies in September which is never a good sign as most are dead outside. Additionally the tv could not change channel as "this is the only working station ". I am not sure what the $30 service charge included and it still has me wondering.
6
Christine
17 de nov. de 2024
·
Hospedou-se por 1 noite
Very mediocre. Receptionists good. Hotel dowdy. Carpets badly stained. Room freezing even with heater turned high. Few lights. No shampoo, body wash in bathroom empty containers. Breakfast very poor value. Plus No English breakfast tea.
Very mediocre. Receptionists good. Hotel dowdy. Carpets badly stained. Room freezing even with heater turned high. Few lights. No shampoo, body wash in bathroom empty containers. Breakfast very poor value. Plus No English breakfast tea.
4
William
17 de ago. de 2025
·
Hospedou-se por 3 noites
Room was dirty & smelled of smoke (especially the bathroom), no fan in the bathroom, A/C didn’t work well, no housekeeping during our stay, and the place was generally very run down.
Room was dirty & smelled of smoke (especially the bathroom), no fan in the bathroom, A/C didn’t work well, no housekeeping during our stay, and the place was generally very run down.
4
Janice
5 de ago. de 2025
·
Hospedou-se por 1 noite
No hot water in shower. Not accessible for mobility issues. Bathroom in lobby filthy
No hot water in shower. Not accessible for mobility issues. Bathroom in lobby filthy
2
Laurie
2 de set. de 2024
·
Hospedou-se por 1 noite
DO NOT STAY HERE - our room was filthy, shower had slime and mold, blow dryer was about to fall off the wall, body lotion dispenser had caked on lotion from previous guests, deadbolt chain was broken, patio door was left unlocked, carpet was stained and dirty, furniture very shabby. Outdoor pool was closed for maintenance and no one seemed to know why or when it would reopen. I could go on. It was disgusting!!
DO NOT STAY HERE - our room was filthy, shower had slime and mold, blow dryer was about to fall off the wall, body lotion dispenser had caked on lotion from previous guests, deadbolt chain was broken, patio door was left unlocked, carpet was stained and dirty, furniture very shabby. Outdoor pool was closed for maintenance and no one seemed to know why or when it would reopen. I could go on. It was disgusting!!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos variam de confortáveis, com vista para o lago, a espaços desatualizados que mostram desgaste, com problemas de manutenção, como sistemas de aquecimento ou ar condicionado barulhentos ou com defeito, tomadas limitadas, acessórios fracos e isolamento acústico ruim. Alguns hóspedes relataram atribuições de vista para o lago decepcionantes ou comodidades não funcionando.
Avaliações dos hóspedes relacionadas
6
Jeffrey
4 de jul. de 2025
·
Hospedou-se por 4 noites
Family program is fantastic. Rooms are dated and hot water was a continuous issue.
Family program is fantastic. Rooms are dated and hot water was a continuous issue.
6
Mary
22 de ago. de 2025
·
Hospedou-se por 2 noites
We were very grateful for the staff who moved us from a room that had a strong chlorine smell to a room that was far away from the pool. The rooms were clean but the facility needs to be updated with fresh paint, drywall patching and new wallpaper on the stairs.
We were very grateful for the staff who moved us from a room that had a strong chlorine smell to a room that was far away from the pool. The rooms were clean but the facility needs to be updated with fresh paint, drywall patching and new wallpaper on the stairs.
6
Teri
13 de ago. de 2025
·
Hospedou-se por 2 noites
Our lake view room was disappointing. It was so far away and over top tree tops no balcony fireplace didn’t work coffee maker didn’t work. We are very disappointed.
Our lake view room was disappointing. It was so far away and over top tree tops no balcony fireplace didn’t work coffee maker didn’t work. We are very disappointed.
2
Derek
1 de set. de 2025
·
Hospedou-se por 1 noite
Place is in disrepair. Very loud outside room. Internet is poor, does not support streaming. No hot water.
Place is in disrepair. Very loud outside room. Internet is poor, does not support streaming. No hot water.
10
Cathy
27 de jul. de 2025
·
Hospedou-se por 4 noites
Beautiful property, lovely view of lake
Beautiful property, lovely view of lake
2
Claudia
31 de dez. de 2023
·
Hospedou-se por 1 noite
The resort is older but needs updating . No elevator but worst thing was the walls are so thin you can hear everything. We changed rooms as the people next to us were super loud. Than we had again problem people next to us and had to call the front desk. After a warning it was better. Room is nice and clean and staff helpful but people do not seem to respect others. So we will not stay here again as it is not a cheap hotel and was super noisy and not a nice relaxing stay.
The resort is older but needs updating . No elevator but worst thing was the walls are so thin you can hear everything. We changed rooms as the people next to us were super loud. Than we had again problem people next to us and had to call the front desk. After a warning it was better. Room is nice and clean and staff helpful but people do not seem to respect others. So we will not stay here again as it is not a cheap hotel and was super noisy and not a nice relaxing stay.
8
Ericka
7 de jan. de 2026
·
Hospedou-se por 2 noites
The room really needs a good renovation - bathroom sink had a very strange stain and the shower barely worked
The room really needs a good renovation - bathroom sink had a very strange stain and the shower barely worked
6
Jason
22 de jul. de 2025
·
Hospedou-se por 2 noites
THe property has charm. Difficult to sleep. Room fridge was extremely loud.
THe property has charm. Difficult to sleep. Room fridge was extremely loud.
6
Leresse
10 de out. de 2023
·
Hospedou-se por 1 noite
Stayed for one night. The room was average. Bathroom tub could have been cleaner. There was unfortunately no elevator so had to carry heavy luggage up and down a flight of stairs with no assistance. Otherwise an okay experience for a one night stay
Stayed for one night. The room was average. Bathroom tub could have been cleaner. There was unfortunately no elevator so had to carry heavy luggage up and down a flight of stairs with no assistance. Otherwise an okay experience for a one night stay
6
Danielle
29 de out. de 2024
·
Hospedou-se por 3 noites
Carpets in the stair and hallways were severely soiled. Rooms need updating, specifically in terms of power outlets. Extension cord hang off the desk.
Carpets in the stair and hallways were severely soiled. Rooms need updating, specifically in terms of power outlets. Extension cord hang off the desk.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
Muitos hóspedes elogiam a equipe simpática e prestativa, mas o atendimento pode ser inconsistente devido à falta de funcionários, check-in lento e acompanhamento inadequado de problemas. Os funcionários costumam tentar realocar os hóspedes ou ajudar, mas a comunicação e a capacidade de resposta variam.
Avaliações dos hóspedes relacionadas
8
Barbara
9 de ago. de 2025
·
Hospedou-se por 2 noites
I’ve been going to HV for a few years now w my kids and I see they’ve made some improvements. Overall though, the service isn’t great at all. I tried to call the hotel for weeks before our stay and nobody ever answered the phone or returned my call. The front desk staff is sparse and they’re so so in terms of how they treat you. Very inconsistent. The restaurant food is average but ok, again short of staff. The beach gear needs to be replaced very badly. They should buy new loungers and gear for the activities, This all sounds negative but overall I still love HV and will continue the tradition with my kids!
I’ve been going to HV for a few years now w my kids and I see they’ve made some improvements. Overall though, the service isn’t great at all. I tried to call the hotel for weeks before our stay and nobody ever answered the phone or returned my call. The front desk staff is sparse and they’re so so in terms of how they treat you. Very inconsistent. The restaurant food is average but ok, again short of staff. The beach gear needs to be replaced very badly. They should buy new loungers and gear for the activities, This all sounds negative but overall I still love HV and will continue the tradition with my kids!
6
Susan
27 de ago. de 2024
·
Hospedou-se por 1 noite
The housekeeping for the rooms was great. The rest of the property was sad and in need of repairs. One person on the front desk in busy season made for a 55 minute check in. The staff was lovely but there weren’t enough of them. Had to move rooms because my window was broken and couldn’t be fixed. Expensive for subpar experience.
The housekeeping for the rooms was great. The rest of the property was sad and in need of repairs. One person on the front desk in busy season made for a 55 minute check in. The staff was lovely but there weren’t enough of them. Had to move rooms because my window was broken and couldn’t be fixed. Expensive for subpar experience.
4
Lucinda
17 de out. de 2025
·
Hospedou-se por 1 noite
When we arrived our first room had no heat. The maintenance man offered us a space heater. We said we would prefer to move. The young lady at the front desk was very kind and accommodating and moved us to another room. In that room. The heater worked but it was very very noisy. Kept us awake most of the night but we were awakened at 1:45 a.m. by the fire alarm. We had to get up, get dressed and go outside in the 4° weather and wait for the fire department. No explanation was given from the person on the front desk during the night. We walked past him on our way out of the front doors and he didn't even acknowledge us. Finally got back in and to bed. In the morning when we were checking out we asked at the front desk what the issue was. The girl shrugged and said Ishe thought it was a faulty alarm. What? We should get some sort of compensation for this. We were all awakened by a faulty alarm? Out in the cold for half an hour in the middle of the night? And no apology or anything from the resort. Very, very disappointed.
When we arrived our first room had no heat. The maintenance man offered us a space heater. We said we would prefer to move. The young lady at the front desk was very kind and accommodating and moved us to another room. In that room. The heater worked but it was very very noisy. Kept us awake most of the night but we were awakened at 1:45 a.m. by the fire alarm. We had to get up, get dressed and go outside in the 4° weather and wait for the fire department. No explanation was given from the person on the front desk during the night. We walked past him on our way out of the front doors and he didn't even acknowledge us. Finally got back in and to bed. In the morning when we were checking out we asked at the front desk what the issue was. The girl shrugged and said Ishe thought it was a faulty alarm. What? We should get some sort of compensation for this. We were all awakened by a faulty alarm? Out in the cold for half an hour in the middle of the night? And no apology or anything from the resort. Very, very disappointed.
8
Nimesh
27 de ago. de 2024
·
Hospedou-se por 1 noite
I visited and stayed at the Hidden Valley Resort with family for one night in August. I had booked a beach facing view room but was informed by the resort staff during checkin that the requested room was not available and they offered me a parking facing room. The property was fully booked for the weekend and they were unable to accommodate. I was advised to speak to Expedia about the issue and claim any reimbursement if any. I did speak to an Expedia agent post my trip and was suitably reimbursed. Con: There is no elevator(Lift) at the property. We were located on floor 3 and had to carry heavy luggage through stairs which was inconvenience. Room and property was clean. The room features a refrigerator and coffee machine. There is no microwave in the room but there is one publicly available on the ground floor (Floor 2) for use. Con: Washroom was out of liquid soap. On calling front desk, was advised to get soap bars as lately they were out of liquid soap. Pro: We requested a pack and play for our toddler late at night and we were duly obliged. Con: check in involved 15 min wait time as the property was fully booked and there was one person at concierge desk. Parking is free and plenty slots available on site. Price wise, the resort was okay, could have been more economical. Food and drinks could have been more reasonably priced especially for guests starting at the hotel.
I visited and stayed at the Hidden Valley Resort with family for one night in August. I had booked a beach facing view room but was informed by the resort staff during checkin that the requested room was not available and they offered me a parking facing room. The property was fully booked for the weekend and they were unable to accommodate. I was advised to speak to Expedia about the issue and claim any reimbursement if any. I did speak to an Expedia agent post my trip and was suitably reimbursed. Con: There is no elevator(Lift) at the property. We were located on floor 3 and had to carry heavy luggage through stairs which was inconvenience. Room and property was clean. The room features a refrigerator and coffee machine. There is no microwave in the room but there is one publicly available on the ground floor (Floor 2) for use. Con: Washroom was out of liquid soap. On calling front desk, was advised to get soap bars as lately they were out of liquid soap. Pro: We requested a pack and play for our toddler late at night and we were duly obliged. Con: check in involved 15 min wait time as the property was fully booked and there was one person at concierge desk. Parking is free and plenty slots available on site. Price wise, the resort was okay, could have been more economical. Food and drinks could have been more reasonably priced especially for guests starting at the hotel.
8
Masud
2 de set. de 2025
·
Hospedou-se por 1 noite
We stayed at Hidden Valley Resort on June 25–26 for one night in a standard room. The place was very clean and well-maintained. Throughout the day, we saw staff actively keeping the resort tidy, which was great to see. The check-in experience, however, was a bit disappointing. The staff member who helped us was not welcoming and offered no guidance or explanation about the resort or surrounding area. That was the only downside. On the positive side, everything else was fantastic. The resort had amazing family activities like pedal boating, kayaking, a beach for swimming, and lots of fun games. Parking was convenient, even for seniors—we were traveling with elders, and they found it very accessible. We did not eat at the restaurant, but it looked clean and well-kept. Compared to bigger resorts, this one felt more peaceful and better managed overall. Would definitely go back—next time for a longer stay, maybe even in winter to explore the town more and enjoy seasonal activities!
We stayed at Hidden Valley Resort on June 25–26 for one night in a standard room. The place was very clean and well-maintained. Throughout the day, we saw staff actively keeping the resort tidy, which was great to see. The check-in experience, however, was a bit disappointing. The staff member who helped us was not welcoming and offered no guidance or explanation about the resort or surrounding area. That was the only downside. On the positive side, everything else was fantastic. The resort had amazing family activities like pedal boating, kayaking, a beach for swimming, and lots of fun games. Parking was convenient, even for seniors—we were traveling with elders, and they found it very accessible. We did not eat at the restaurant, but it looked clean and well-kept. Compared to bigger resorts, this one felt more peaceful and better managed overall. Would definitely go back—next time for a longer stay, maybe even in winter to explore the town more and enjoy seasonal activities!
10
Jim
2 de set. de 2023
·
Hospedou-se por 1 noite
Great help at check in
Great help at check in
10
Ravi
23 de mai. de 2025
·
Hospedou-se por 1 noite
Front desk staff was too good especially a guy on the name of Lawrence was unbelievably good. Staff attitude in the restaurant was terrible. Better restaurant better service needed there.
Front desk staff was too good especially a guy on the name of Lawrence was unbelievably good. Staff attitude in the restaurant was terrible. Better restaurant better service needed there.
6
Kim
8 de out. de 2025
·
Hospedou-se por 2 noites
We were very disappointed in the condition of the resort. It definitely needs a major refurbishment. The hallway ceiling tiles are a mess, the bathrooms had things on the wall that had been removed, and the old holes were never covered up. There were huge stains on the ceiling in our room. That being said, the staff were great. The restaurant was severely unstaffed, but the staff they had were very pleasant and accommodating. The pool and hot tub were warm and clean. The property is showing its age outside as well, but it is a beautiful location.
We were very disappointed in the condition of the resort. It definitely needs a major refurbishment. The hallway ceiling tiles are a mess, the bathrooms had things on the wall that had been removed, and the old holes were never covered up. There were huge stains on the ceiling in our room. That being said, the staff were great. The restaurant was severely unstaffed, but the staff they had were very pleasant and accommodating. The pool and hot tub were warm and clean. The property is showing its age outside as well, but it is a beautiful location.
10
Ignacio
14 de nov. de 2025
·
Hospedou-se por 1 noite
Friendly staff!
Friendly staff!
10
Christopher
21 de ago. de 2024
·
Hospedou-se por 3 noites
Staff was great, resort was clean, I would definitely come back. Loved the swimming area and beach. Only thing I would try to change is too have more then one person at the front desk from 4-5pm.
Staff was great, resort was clean, I would definitely come back. Loved the swimming area and beach. Only thing I would try to change is too have more then one person at the front desk from 4-5pm.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
A bela localização à beira do lago, perto de Huntsville, colinas de esqui e Algonquin, é conveniente para atividades ao ar livre. Alguns acham o local remoto e observam escadas ou colinas íngremes que levam à praia, o que dificulta a mobilidade.
Avaliações dos hóspedes relacionadas
8
Qingwei
12 de out. de 2023
·
Hospedou-se por 1 noite
The hotel is located in an awesome environment. There is a very beautiful private lake and beach behind it.
The hotel is located in an awesome environment. There is a very beautiful private lake and beach behind it.
6
Alejandra
23 de ago. de 2025
·
Hospedou-se por 3 noites
The location and amenities are great, and the staff is very friendly. Some areas of the hotel could use updates, but overall, we had a wonderful time, especially with the kids.
The location and amenities are great, and the staff is very friendly. Some areas of the hotel could use updates, but overall, we had a wonderful time, especially with the kids.
10
Cathy
27 de jul. de 2025
·
Hospedou-se por 4 noites
Beautiful property, lovely view of lake
Beautiful property, lovely view of lake
10
Aida
30 de ago. de 2025
·
Hospedou-se por 2 noites
We love the area with the lakes and hiking trails, and also near the town it’s very convenient.
We love the area with the lakes and hiking trails, and also near the town it’s very convenient.
8
Usman
16 de out. de 2023
·
Hospedou-se por 1 noite
Beautiful property around nature
Beautiful property around nature
8
Krzysztof
7 de out. de 2023
·
Hospedou-se por 1 noite
Fantastic property - fall colours were on full display - wish we had more time. Hotel is very clean but many areas show some wear and tear and would benefit from a renovation. Staff was super nice.
Fantastic property - fall colours were on full display - wish we had more time. Hotel is very clean but many areas show some wear and tear and would benefit from a renovation. Staff was super nice.
10
Laura
15 de ago. de 2023
·
Hospedou-se por 1 noite
Nestled in the woods away from traffic. Spunds of birds and chipmunks in the nearby forested area. Easy access to fantastic Huntsville and to Dorset as well as Lake of Bays. So much to do and relax too.
Nestled in the woods away from traffic. Spunds of birds and chipmunks in the nearby forested area. Easy access to fantastic Huntsville and to Dorset as well as Lake of Bays. So much to do and relax too.
8
Alaric
31 de dez. de 2024
·
Hospedou-se por 2 noites
Ski resort is so close to the hotel
Ski resort is so close to the hotel
10
Beverly
7 de ago. de 2025
·
Hospedou-se por 2 noites
The resort in older but well maintained and well kept, incredibly picturesque. The only negative might be the hill and stairs you need to navigate to get to the beach. Anyone with mobility issues would struggle. It didn't affect us but it might be a issue for some. All of that said, I realize that the resort can't really help it but maybe making it obvious to travelers would be helpful.
The resort in older but well maintained and well kept, incredibly picturesque. The only negative might be the hill and stairs you need to navigate to get to the beach. Anyone with mobility issues would struggle. It didn't affect us but it might be a issue for some. All of that said, I realize that the resort can't really help it but maybe making it obvious to travelers would be helpful.
6
Mary
20 de ago. de 2024
·
Hospedou-se por 2 noites
Property is dated and in need of a refresh. Location is very good - right beside Deerhurst and only a few minutes drive to Huntsville. Enjoyed having access to kayaks to use on the lake.
Property is dated and in need of a refresh. Location is very good - right beside Deerhurst and only a few minutes drive to Huntsville. Enjoyed having access to kayaks to use on the lake.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
As opiniões sobre a comida são mistas: alguns apreciaram o Birches e os cafés da manhã básicos, enquanto outros encontraram horários limitados ou fechamentos, itens frios ou medíocres e utensílios descartáveis. O café da manhã geralmente é pago e começa mais tarde, e o horário de funcionamento do bar/restaurante pode ser curto.
Avaliações dos hóspedes relacionadas
6
Jane
22 de out. de 2025
·
Hospedou-se por 2 noites
The free breakfast was not free--the chair in our room needed to go to a dump--the breakfast was less than adequate no butter for toast-- would have been nice to at least have some hard boiled eggs or guest operated waffle maker---spa services were unavailable--the floor was dirty in our room--no facecloth---sorry for the rant---i have never written a bad review for any place we have strayed---THIS IS A RESORT AND IS HELD TO A HIGHER STANDARD
The free breakfast was not free--the chair in our room needed to go to a dump--the breakfast was less than adequate no butter for toast-- would have been nice to at least have some hard boiled eggs or guest operated waffle maker---spa services were unavailable--the floor was dirty in our room--no facecloth---sorry for the rant---i have never written a bad review for any place we have strayed---THIS IS A RESORT AND IS HELD TO A HIGHER STANDARD
8
Hana
30 de jan. de 2025
·
Hospedou-se por 1 noite
This hotel has a great location and would have great facilities if the pool and the hot tub were not so dirty. The rooms were nice and comfortable. The restaurant was not open because the hotel was not very busy. Not a big deal because it is only 5 min drive to the nearest town.
This hotel has a great location and would have great facilities if the pool and the hot tub were not so dirty. The rooms were nice and comfortable. The restaurant was not open because the hotel was not very busy. Not a big deal because it is only 5 min drive to the nearest town.
8
alex
27 de ago. de 2025
·
Hospedou-se por 4 noites
Good value, outdated a bit. American breakfast, which is not much to wait for (bacon, suasage, egg...), which I hope can be uplifted a bit with more healthy choices.
Good value, outdated a bit. American breakfast, which is not much to wait for (bacon, suasage, egg...), which I hope can be uplifted a bit with more healthy choices.
10
Harpreet
10 de set. de 2025
·
Hospedou-se por 2 noites
Breakfast is very good but options for the dinner are not good and terrible pizza, total waste of money
Breakfast is very good but options for the dinner are not good and terrible pizza, total waste of money
6
Vincent
7 de jul. de 2025
·
Hospedou-se por 2 noites
Pleasant but dated property in a nice location around Huntsville. The hotel probably looks a lot like it did in 1995. The staff is generally helpful, but the check-in and check-out were really, really slow, which is not what you want when you want to enjoy the property. Restaurant is good, but a limited menu, and all the dishes are fairly heavy.
Pleasant but dated property in a nice location around Huntsville. The hotel probably looks a lot like it did in 1995. The staff is generally helpful, but the check-in and check-out were really, really slow, which is not what you want when you want to enjoy the property. Restaurant is good, but a limited menu, and all the dishes are fairly heavy.
4
Brian
22 de jul. de 2024
·
Hospedou-se por 2 noites
Paper plates and cups at breakfast are not what should be expected! Staff were more interested in talking to each other than checking us in. The hotel needs to s\ep up its game!
Paper plates and cups at breakfast are not what should be expected! Staff were more interested in talking to each other than checking us in. The hotel needs to s\ep up its game!
8
Analia
8 de fev. de 2023
·
Hospedou-se por 1 noite
The hotel is lovely and a great location with beautiful scenery. A few small things: the breakfast does only start at 8am so for some travellers that are early risers or on the move you will have to get breakfast elsewhere. The hotel bar closes at 8pm so having a nightcap after a long day was not an option unless you brought your own from outside. This schedule might be different on a weekend as we were there on a Monday night.
The hotel is lovely and a great location with beautiful scenery. A few small things: the breakfast does only start at 8am so for some travellers that are early risers or on the move you will have to get breakfast elsewhere. The hotel bar closes at 8pm so having a nightcap after a long day was not an option unless you brought your own from outside. This schedule might be different on a weekend as we were there on a Monday night.
8
Sergio
10 de ago. de 2025
·
Hospedou-se por 1 noite
The scenery and location are very nice. The food options were pretty good. The pools and aquatic facilities were clean. The wait staff in the Birches restaurant were a bit uninthusiatic, but the experience overall is good for the price.
The scenery and location are very nice. The food options were pretty good. The pools and aquatic facilities were clean. The wait staff in the Birches restaurant were a bit uninthusiatic, but the experience overall is good for the price.
6
Mena
3 de out. de 2024
·
Hospedou-se por 1 noite
The checkin staff were excellent. Then it went downhill from that point on. We got a very bad impression with the hall to our room. The carpets on the stairs and hall were extremely stained with rust marks and other stuff not sure I want to mention. Fortunately the room was spotless and decor very nice. The restaurant was a complete disappointment for dinner. The server gave us a lunch menu for dinner and after we questioned it was told us they had limited food items and they had ran out. Once we finished our pizza which was terrible we saw another patron eating steak. We questioned why we were not given that option and she apologized as she gave us the wrong menu. Totally unacceptable service. The beer served was warm and she brought us ice! Overall the food experience created a negative experience. The buffet breakfast was just ok. Coffee served was cold. The pool and hot tub were good.
The checkin staff were excellent. Then it went downhill from that point on. We got a very bad impression with the hall to our room. The carpets on the stairs and hall were extremely stained with rust marks and other stuff not sure I want to mention. Fortunately the room was spotless and decor very nice. The restaurant was a complete disappointment for dinner. The server gave us a lunch menu for dinner and after we questioned it was told us they had limited food items and they had ran out. Once we finished our pizza which was terrible we saw another patron eating steak. We questioned why we were not given that option and she apologized as she gave us the wrong menu. Totally unacceptable service. The beer served was warm and she brought us ice! Overall the food experience created a negative experience. The buffet breakfast was just ok. Coffee served was cold. The pool and hot tub were good.
6
Suzanne
19 de ago. de 2023
·
Hospedou-se por 1 noite
The breakfast food at best was just ok. Shocking to see all paper plates, cutlery and cups. Need to improve products to environmentally friendly. Glass.
The breakfast food at best was just ok. Shocking to see all paper plates, cutlery and cups. Need to improve products to environmentally friendly. Glass.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
8
Edgard
4 de jun. de 2023
·
Hospedou-se por 3 noites
Nao gostei do acesso a praia, muita escada.
Nao gostei do acesso a praia, muita escada.
6
Sarah
há 4 dias
·
Hospedou-se por 2 noites
Stayed here for a wedding which was organized beautifully, however the reception staff were not very friendly and our room was disappointing. The hallway smelled of cigarette smoke all weekend, our room was clean but very outdated and lacked basic amenities such as a hair dryer or microwave, and the mini fridge didn’t work. I’m not sure what the additional $100 resort fee was for beyond the canoes you could help yourself to…it didn’t even include breakfast.
Stayed here for a wedding which was organized beautifully, however the reception staff were not very friendly and our room was disappointing. The hallway smelled of cigarette smoke all weekend, our room was clean but very outdated and lacked basic amenities such as a hair dryer or microwave, and the mini fridge didn’t work. I’m not sure what the additional $100 resort fee was for beyond the canoes you could help yourself to…it didn’t even include breakfast.
6
Louis
há 5 dias
·
Hospedou-se por 1 noite
Nice location but in need of maintenance and renovations.
Nice location but in need of maintenance and renovations.
10
Paul
há 6 dias
·
Hospedou-se por 2 noites
Awesome resort to stay at. Every time we visit it gets better. Love the new look!
Awesome resort to stay at. Every time we visit it gets better. Love the new look!
10
Asra
há 3 semanas
·
Hospedou-se por 3 noites
Rooms were a bit dated, but they were clean and comfortable. The staff was very helpful and responsive throughout our stay. Overall, we had a pleasant experience and would definitely recommend this hotel.
Rooms were a bit dated, but they were clean and comfortable. The staff was very helpful and responsive throughout our stay. Overall, we had a pleasant experience and would definitely recommend this hotel.
Políticas da propriedade
Check-in
Checkout
De 16:00 a 02:00
Antes de 11:00
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As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
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Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-17: 156.5431956510925USD
- 2026-09-18: 213.46291291885373USD
- 2026-09-19: 213.60809366256711USD
- 2026-09-20: 150.86308227905272USD
- 2026-09-21: 150.691689805603USD
- 2026-09-22: 146.5881524050903USD
- 2026-09-23: 150.691689805603USD
- 2026-09-24: 156.43275946624755USD
- 2026-09-25: 225.50874459915158USD
- 2026-09-26: 219.77571717376708USD
- 2026-09-27: 150.43906900390624USD
- 2026-09-28: 151.02834232910155USD
- 2026-09-29: 150.8711945991516USD
- 2026-09-30: NO DATA
- 2026-10-01: 157.0122734776306USD
- 2026-10-02: 187.8899714463806USD
- 2026-10-03: NO DATA
- 2026-10-04: 157.0122734776306USD
- 2026-10-05: 157.0122734776306USD
- 2026-10-06: 156.83071870254514USD
- 2026-10-07: 156.83071870254514USD
- 2026-10-08: 157.0122734776306USD
- 2026-10-09: 219.53774410339355USD
- 2026-10-10: 244.69092995468137USD
- 2026-10-11: 175.94353758880615USD
- 2026-10-12: 149.5307870133972USD
- 2026-10-13: 157.0122734776306USD
- 2026-10-14: 151.02834232910155USD
- 2026-10-15: 151.02834232910155USD
- 2026-10-16: 156.83071870254514USD
- 2026-10-17: 162.98190731903074USD
- 2026-10-18: 151.035490982666USD
- 2026-10-19: 151.035490982666USD
- 2026-10-20: 151.02834232910155USD
- 2026-10-21: 151.02834232910155USD
- 2026-10-22: 149.53471176437375USD
- 2026-10-23: 155.68299186004637USD
- 2026-10-24: 156.01852302612303USD
- 2026-10-25: 149.38690283920286USD
- 2026-10-26: 151.035490982666USD
- 2026-10-27: 150.8711945991516USD
- 2026-10-28: 150.8711945991516USD
- 2026-10-29: 151.02834232910155USD
- 2026-10-30: 156.83071870254514USD
- 2026-10-31: 156.83071870254514USD
- 2026-11-01: 146.6306939022827USD
- 2026-11-02: 150.8597182067871USD
- 2026-11-03: 150.9330619906616USD
- 2026-11-04: 151.6512213345337USD
- 2026-11-05: 151.035490982666USD
- 2026-11-06: 151.6512213345337USD
- 2026-11-07: 149.41975510742185USD
- 2026-11-08: 151.02834232910155USD
- 2026-11-09: 150.9330619906616USD
- 2026-11-10: 151.02834232910155USD
- 2026-11-11: 151.6512213345337USD
- 2026-11-12: 150.8711945991516USD
- 2026-11-13: 157.0122734776306USD
- 2026-11-14: 157.0122734776306USD
- 2026-11-15: 151.035490982666USD
- 2026-11-16: 151.23864940933225USD
- 2026-11-17: 150.8711945991516USD
Esta propriedade não realiza check-in após o horário comercial. A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- A acomodação afirma que segue as orientações de limpeza e higienização indicadas por Commitment to Clean (Choice).
- As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.
- A piscina sazonal abre entre junho e setembro.
- Acesso à piscina permitido entre 9h e 21h.
- É necessário reservar os seguintes serviços: serviços de massagem e tratamentos de spa. As reservas podem ser feitas contatando resort antes da viagem usando as informações para contato fornecidas na confirmação de reserva.
- Crianças de até 11 anos de idade têm estadia gratuita quando ocupam o quarto dos pais ou guardiães, usando as camas existentes.
- A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
- A propriedade permite animais de estimação somente em determinados quartos e possui outras restrições (sobretaxas detalhadas na seção de Taxas). Os hóspedes podem entrar em contato com a propriedade diretamente para organizar a acomodação de animais de estimação usando as informações de contato presentes na confirmação da reserva.
- Taxa de café da manhã com buffet: CAD 17.95 para adultos e CAD 11.30 para crianças
- Taxa para animais de estimação: CAD 50 por acomodação, por diária
- Animais de serviço são isentos de taxas
- O check-in antecipado está disponível mediante uma taxa (sujeito à disponibilidade).
- Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)
- Taxa para cama dobrável: CAD 15.0 por diária
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Restaurante
Piscina
Quartos de não fumantes
Balcão de turismo
Quadra de tênis
Serviços
Balcão de turismo
Serviços domésticos
Instalações para jantares/Eventos
Serviço de câmbio
Armazenamento de bagagem
Área de fumantes
Check-in/check-out expresso
24-Hour Front Desk
Concierge Services
Armazenamento de esqui
Atividades
Piscina
Quadra de tênis
Praia privada
Praia (na proximidade)
Canoagem
Caminhada
Piscina interna
Música ao vivo
Pool (Indoor)
Outdoor Fireplace
Mobiliário de área externa
Tênis de mesa
Terraço
Geral
Restaurante
Quartos de não fumantes
Sauna
Banheira/Jacuzzi
Sauna a vapor
Massagem
Tratamentos corporais
Tratamentos faciais
Área de piquenique/Mesas
Sala para família
Beach Sun Loungers
Wheelchair Accessible (Limited)
Estacionamento
Estacionamento
Estacionamento gratuito
Estação de carregamento para carros elétricos
Parking (Limited)
Parking Onsite
Internet
Wi-fi grátis