Holiday Inn Express Hotel & Suites Kinston by IHG

Fui a pedir tuallas limpias en la noche y espere 25 minutos en recepcion y nunca me atendieron. La base del papel del baño estaba quebrada la reporte y no la arreglaron.

Amabilidad

Está muy bonita y buen desayuno por el precio es justo lo que necesitas

I booked a standard room with a king sized bed for my wife and myself. At the last minute our daughter came with us. I asked the hotel attendant during check-in if he could change my room to a room with two queen beds instead. He indeed changed our room to a double queen room and even let us check-in early.

Hotel was clean but a little dated. Biggest issue was front desk clerk. Went to request an extra towel for my wife to dry her hair, only 2 towels for 2 guests, and was treated with a rude attitude. Wanted me to turn in my used towels for exchange. This I understand in some locations, but this was supposedly a “nicer” place of business. Reported employee to management the next morning and they just shrugged it off with no offer of apology or any mention of taking it up with the night staff