Hawthorne Inn & Conference Center

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Chambre propre et spacieuse. Grand stationnement. Déjeuner très simple bagel, muffins café

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How many times do you have to ask yhe front desk or the staff to put soap in the shower dispensers? We asked so many times, and each time the staff courteously responded, "Yes, we will take care of it." But they didn't. They didn't clean the room at all. We were told on Hotels.com that the buffet breakfast was included with the hotel stay. I paid extra for that, in fact. But not any more. We have to purchase a $10.95 breakfast ticket. What kind of "Inn and Conference Center" doesn't have a business center? I had to travel several miles to an Office Depot to print a document. All of my disappointment is compounded because I recommended this hotel to several family members who flew 3,000 miles to meet us in Winston-Salem, only to stay in a sub-par hotel. My family and I have stayed here in the past, as recently as 3 years ago. The service was excellent. Not any more. I don't know if they changed management or are just trying to deal with inflation. I don't care. I just know that I will never stay here again.

We were there two days and our room was not cleaned and they never told us that would be the case. We ran out of towels and coffee. We had our 1 inch slice of soap that barely lasted two days. Be aware of the parking lot because there’s a sign that says they’re not responsible for break-ins, etc. That should be your first clue. I couldn’t get a copy of my bill because they said I booked through another agency, and that is the first time that I’ve ever happened to me. They don’t provide the ability to get Netflix on their TVs by using your own sign in code. Their TV was so dated and unclear that we tried to watch the golf tournament and couldn’t see the ball hitting the green.