Comfort Suites at Woodbridge

Didnt like right off a very busy road...not enough parking space

Great location right off Route 1/9 . A little noisy if you get the room by the highway, but if you live in a busy area it won’t bother you so much. Staff was great, room was clean. Shampoo and conditioner ( huge plus) in the bottles on the wall, no body wash, they give you bar soap. Lotion pump on wall. Not too keen on the parking situation, felt a little unsafe parking around the back of the building, but we also arrived at 1230 am. I’m sure if you arrive earlier it won’t be so bad. Would recommend. We stayed before our trip to DR then booked again after we got back in.

Excellent location. The only negative is very limited parking..

Very friendly staff excellent breakfast. Parking the only drawback.

There were more than 12 cars who had a loss by theft overnight. I lost $1200 worth stuff that was stolen. This was in addition to my car window that was smashed. This is not a safe place and I would not recommend it to anyone.

8 cars got broken into including mine

More parking options , otherwise nice, quiet an relaxing.

Comfortable. In-house bar so it was fun to watch the football game there.

Nice and clean.Only bad thing not enough parking.

This hotel is in a bad location in town. My rental car was vandalized in the parking lot of this hotel, and I was lucky it didn't get stolen. The manager was helpful to the police by showing the video footage, but no help was provided to me regarding my stay or anything since I had to stay in that town for a couple more days to get the police report. It would have been excellent if they had offered at least a discount for another night there. I ended up staying somewhere else for the 2 days I needed.

Most of the rooms have molds and the paints on ceiling and walls are coming off.

Clean environment

Hair in bath tub. Loose toilet paper holder. Old teabag in coffee maker. Weird loud noise at night in corridor. Staff were nice and helpful.

Property is in need of deep cleaning room doors, etc filthy. Numerous burn marks in carpet.

The hotel bed sheets were smelling bad. After checking the pillows I found bed bugs crawling on both beds. I asked to change rooms which was done. The next day my toilet clogged and I called the front desk to report. The agent working the graveyard shift asked me to come and get the plunger to do it myself. I checked out right after.

The bed was comfortable and the room was spacious but the bathroom was not swept or mopped well because there was hair on the floor and in the shower.

If this hotel is recently new there was things in the room which were neglected. And before you say why didnt I tell them downstairs, previous incidents at other places only got resolved when corporate gets involved. So for 150 a night my closet door should not be falling off, my tv shouldn't be crooked, there shouldn't be black mold in the bathroom, peeling wallpaper everywhere, a stone molding? in the room that was disconnected....Ive got pictures on my phone that I took, I wont stay again.

The property was well kept. The staff was great. Room was clean.

The smell in the corridor was very bad, really bad, and there's a bug in the bed was itchy all the night.

Nice, clean and good location

Get new air conditioning

There were stains on some of the beds

Staff were friendly and pleasant. Breakfast was good, not great but decent for a free hotel Breakfast. There were things that could be updated and looked s bit worn in the room bathrooms for example but overall a good stay for the price

Good location for a short trip. Room as spacious. Property was very dated & the bathrooms were not very modern

The room was spacious and clean

Very comfortable and convenient!

Extremely noisy due to main road. Heater very loud.

The room is decent and a little outdated. The size is good and has sofa bed for extra sleep. Staff is nice and helpful.

The room face route 1 and it is very noisy. Heat or AC unit is very loud.

The room was clean, spacious, comfortable. The free breakfast had a huge variety of food to suit any palate. The coffee was excellent! Very good value for a low price.

Friendly front desk. Welcoming atmosphere. Clean room. Overall wonderful stay and would visit again.

The afternoon desk manager that checked us in might have had the best customer service I've ever experienced. Being from North Carolina, we had no idea about navigating our way into and out of Manhattan. After getting us checked in and comfortable, he gave us so many ideas and tips on the city and what was the best ways to get around. He even drew us a map!! Dealing with him and his customer service, I honestly felt like I was at the Ritz Carlton.

Rude staffs, right from check-in till we checked out. Unwilling to assist any help . Zero customer orientation. All front desk staffs needs proper customer service training .

I had a great Overnight stay. Staff was super kind and helpful. Hotel smelled nice and was very Quiet. I'll def stay again here.

We ran late and the staff treated us very bad 👎 😕 They need to hire friendly people to communicate and respect everyone who goes there. It's not for free so I believe customers should be treated right

Staff was very friendly and helpful

I booked a stay for 9 nights. I was working away from home. My job ended 2 nights early and i requested a refund for those nights. The"front desk manager" was extremely rude and stated he would not refund the nights as i booked through Expedia, had i booked directly from the hotel it would be no problem. This makes no sense as Expedia was more than willing to issue the refund and they had enough notice to rebook that room. Everyone is struggling check to check these days I'm appalled at the attitude i received and the outcome as it seemed as if it was possible but they refused. He refused to give me his name or his supervisor contact info.

Receptionist was unwelcoming, spent 4 nights the linen was never changed, the toilet was clogged

Front end staff at night needs to be more welcoming and friendly. Didn’t feel the comfort and probably won’t come back again because customer service means a lot to me since I’m in this business

I would give then 0 out of 5, if I was able to. Issue 1 - Great Mismanagement I booked my hotel booking through Expedia and paid full amount upfront. I got the confirmation number from Expedia, rubber stamping my reservation.Reached the hotel at 11:55 pm since I was travelling from Canada. When I reached there, the desk person told me that reservation exist on my name but the money is not received yet and cannot allocate us the rooms that we reserved. I had to spent 1.5 hr working with Expedia Support to get the issue sorted out in the middle of night with my small kids waiting to get the beds to sleep. Considering, we were travelling with 4 small kids after 10 hr drive fron Canada and going through all this was very frustrating. Issue 2 - Rude Desk Support Personnel There was no support from the desk support person sitting there at night. He was not willing to help us on anything and we were on our own to sort out everything. He was quite rude in the conversation as well. Issue 3 - Terrible Front Desk and Room Service We stayed there for 4 nights and 3 days. Once we were issued the rooms, we requested them to clean the rooms but they said the rooms are cleaned after 3 days as per schedule. That means you will not get any room cleaning service if you are staying there 3-4 days trip. We further requested the refills for Toiletry stuff, towels 4 times but did not get even once. In the end, we have to purchase our own towels and toiletry from poutside. This was unacceptable

Being off a fast moving road that can only be accessed one way, made it quite difficult to navigate.

Great location right off Route 1/9 . A little noisy if you get the room by the highway, but if you live in a busy area it won’t bother you so much. Staff was great, room was clean. Shampoo and conditioner ( huge plus) in the bottles on the wall, no body wash, they give you bar soap. Lotion pump on wall. Not too keen on the parking situation, felt a little unsafe parking around the back of the building, but we also arrived at 1230 am. I’m sure if you arrive earlier it won’t be so bad. Would recommend. We stayed before our trip to DR then booked again after we got back in.

This was a decent property, nice location.

Location wasn't very convenient. Room was pretty good but not great. Otherwise, excellent hotel!

I didn’t like the location. It looked a little sketchy to me. Also, the town carpet was dirty and stained. There were patches on the wall where the wall needed maintenance. Overall, the place was not appealing to me.

Great property with great dining options that are all close and convenient.

CLOSE TO EVERY PLACE I HAD TO GO

The property is right on US1, fairly close to Newark, convenient to a few places. The hotel is dated, but it’s clean. Typical hotel breakfast offerings, a convenience section, normal things you find in a hotel. The staff is very friendly.

Nice, clean and good location

I was given a handicap accessible room for some reason. That was a different experience for me. The breakfast was minimal but good. I wanted to walk to the train station but was advised against it, especially after dark.

I waited 30 minutes for parking in the rain and the breakfast was put away right in front of me at 9:05 am and was told I couldn't have a bagel I definitely won't be going back there

Breakfast was complimentary and had a decent selection. Quality of food was satisfactory! Beds / room was comfortable. Front desk staff was very welcoming. Price was more than reasonable. Would stay again.

Staff were friendly and pleasant. Breakfast was good, not great but decent for a free hotel Breakfast. There were things that could be updated and looked s bit worn in the room bathrooms for example but overall a good stay for the price

Location and staff are good. Breakfast did not live up to its hype. Would stay here again.

It is good place but breakfast is so so

On a good note: We had a good stay at this property! Our room was upgraded to a king size suite by the front desk clerk (Edwin) because the signature pad operation took longer than expected. We are truly grateful to him for the upgrade. He had also invited us to have hot beverages, fresh fruit, and cold cucumber water after driving a great distance. Now, that’s good customer service! By the way, we slept like a baby. The bed was very comfortable. And, the shower pressure was amazing! On a sad note: Breakfast was not tasty! The attendant on Sunday morning did not put forth any effort in the preparation of breakfast. Some of the link sausages were hard; the eggs were very salty. The orange juice was too sweet. We stopped off at Rahway Bagels to grab a decent and delicious breakfast before heading to our next destination. On a general note: There are nearby eateries, shopping centers, gas stations, etc., in a driving distance. However, there is a convenience market in the front lobby. We did not use the market so unsure about prices. We felt safe in the area and throughout our two day stay.

It was great and I enjoyed the breakfast

There is othing unique. It just corrected, but I was disappointing for the breakfast.

Great breakfast.

The room was clean, spacious, comfortable. The free breakfast had a huge variety of food to suit any palate. The coffee was excellent! Very good value for a low price.