布里奇沃特布蘭奇堡薩默維爾費爾菲爾德套房飯店

It was disappointing that the TV in the common area did not work properly. The breakfast also was not on par of other similar properties I have stayed at.

Clean and tidy great parking

When I checked in they put me in a room someone was already in. The second room had an air conditioner that was so loud I couldn’t stay. Third room was ok. Gym had good equipment but was dark with no tvs.

continental breakfast Gym wasn't much

I have to give a very negative review, the power for the TV went out multiple times in the two days for 10 or 15 minutes at a time. The staff had no idea what was going on. There was no ketchup or condiments available at breakfast. The staff was very helpful, but they did not know how to function any electronics. Sitting in hotel room for two days with no TV entertainment makes for a long weekend. I asked for some sort of credit or reimbursement and the answer was no.

I will not use this hotel for any future trips . I tried this one this time and it was disappointing. The front overhang had falling debris our first night . The free breakfast was acceptable Saturday morning however Sunday breakfast was terrible . My room was not cleaned during my stay . I will not use this hotel for any future stays .

The property is in need of a full renovation. The outdated decor aside, the public spaces (elevator, dining area, parking lot) and my room, showed evidence of a water damage, ineffective patchwork, stains, and other needed maintenence. The bed sheets appeared to have been laundered, but were stained. The general manager gave me additional points after asking how my stay was and hearing my concerns. Perhaps Mariott has forgotten about this property? It's in a great location, but needs some love.

The property and rooms were dirty. Had to switch rooms late at night because the room was musty and we discovered the air conditioning unit was leaking.

The staff were very friendly and the facility was very nice overall. My room was very clean and comfortable. I would recommend this property

We were there 4 days and our room was not attended to...

Excellent service. Very clean

Clean, quiet and convenient to our destination. Room was comfortable and clean. Great breakfast too!

Super clean!

There were stains on the towels, curtains, and bed sheets. Refrigerator was dirty as well. Two big spider crickets were in the bathroom. Mold on the tile grout. Ceiling was peeling due to no ventilation and water damage.

On check in we waited 10 minutes and then had to find a cleaning person to ask for check in. The room had a musty damp smell. The pillow case and sheet had a yellow stain. The bathroom ceiling paint was peeling and the inside plastic shower curtain was to short to fit inside tub so water dripped on the floor.

Have stayed at the hotel before and maintenance didn’t seem to be up to previous standards. Our room’s ceiling showed what looked to be a rather recent leak with staining and mold spots. Otherwise the room was fine.

I had a good stay, but service wasn’t great. The wyfy was out and my room wasn’t touched during my two night stay. The breakfast was nice.

Corner room - great lighting & space

rooms are not good, Air conditions are very noisy and had very bad sleep

The room on the first floor was noisy and the refrigerator did not work. The heat remained on constantly and barely kept the room warm enough to tolerate.

Average stay. Hotel in desperate need of an update. Wallpaper peeling in room, lighting bad in bathroom.

No refrigerator in room.

Staff was friendly and room was large and clean. Breafast was lacking items some mornings.

Room was musty/damp. AC unit was loud

The property is in need of a full renovation. The outdated decor aside, the public spaces (elevator, dining area, parking lot) and my room, showed evidence of a water damage, ineffective patchwork, stains, and other needed maintenence. The bed sheets appeared to have been laundered, but were stained. The general manager gave me additional points after asking how my stay was and hearing my concerns. Perhaps Mariott has forgotten about this property? It's in a great location, but needs some love.

Very friendly and accommodating at check in Very clean and homey! Bed very comfortable

I had a good stay, but service wasn’t great. The wyfy was out and my room wasn’t touched during my two night stay. The breakfast was nice.

no one was really in charge at the front desk. Hard to find anyone who could answer questions. It was pass the buck.

Breakfast was wonderful. Kept clean. Employees were all very professional and kind . I had to leave 3 days early and had no trouble adjusting my bill . Please add grab cars in bathtubs

Excellent service. Very clean

When we checked in the air conditioning in the room was making an unbearable sound. Karma at the front desk was able to change our room. If not, I don’t think we could have stayed the night. There was NO maintenance on duty. The room was not fit for guests. Thank goodness for Karma who was helpful and kind

Approached my room to find the door slightly open. When investigating the door the metal bracket in the door frame was gone so door could be unlatched by sticking something in the space. When I went to tell the guy at the front desk (only employee on site) he proceeded to tell me that all the doors were like that and no one could get in. Needless to say I told him I required another room…the latch was just fine on this one. I don’t fault the kid but he was the only one working and several people were having issues. So what should have been a 5 min process ended up taking about 45 mins on a late night with an early wake-up. Frustrating to say the least.

I had to love rooms 3 times! The first room the ac was making this loud noise. The second room the ac wouldn’t shut off and the room was freezing cold and it was missing furniture. The first two rooms were gross definitely not cleaned. Finally we got to the 3 room and it was the best out of them all. I paid for a bigger room (which was room one with the loud ac) but they didn’t have another large room. When I went down stairs the receptionist told me that they were sold out but funny thing was 3 minutes later he moved me to room 2. But room 2 was the freezing cold rom where the ac wouldn’t shut off I went down stairs to let the lady receptionist know and she was so NASTY! I was so upset/mad I just walked away. I had to send down my mom to see what they could do. This whole experience was HORRIBLE! I wouldn’t recommend this hotel at all.

The staff - front desk, breakfast bar, housekeeping, and maintenance - I encountered many on my stay, and they really know how to be warm, look people in the eye,smile, say Hello. And they did good work. Put the two things together, and you get total pros. Thanks all of you.

When we got there. To check in they gave away our rooms after notifying them the day before that we may be a late check-in. Sent this to Springhill in Somerset, which was 25 minutes father then our meeting the next day. Terrible experience I should be compensated something.

During my recent stay, I had the pleasure of being helped by Adam. From the moment I arrived, he greeted me with a warm smile and genuine hospitality that immediately made me feel welcome. What truly set Adam apart was the attention to detail, kindness, and professionalism. Whether it was giving great local recommendations, handling special requests, or simply checking in to make sure everything was perfect, he went above and beyond at every opportunity. You can tell Adam genuinely cares about guests and takes pride in their work. It’s rare to find someone who makes hospitality feel effortless, but he did just that. Because of their incredible service, I’ll absolutely be returning and recommending this hotel to everyone I know! Thank you again, Adam for making our stay unforgettable! The Foleys

The staff Wawa’s extremely friendly and helpful. The way we were treated made it feel like home. Will definitely consider for next trip b

Great hotel if your going to diamond nation. Good breakfast in the am

Good location for our purpose.

Clean, quiet and convenient to our destination. Room was comfortable and clean. Great breakfast too!

Convenient, staff was friendly.

I love that this hotel is only 5 mins from my sister’s house! Perfect for an overnight stay. When making the reservation, I requested a room that didn’t require a long walk because I have a bad back. I was given a room right down the hall on the first floor. Perfect! Thank you so much.

Very nice property and convenient location. Courteous front desk manager! Lovely spacious room! Love it we will be staying at Fairfield Inns from now on.

Friendly staff. Convenient location

Visiting family in the area, and the value of this property is hard to beat. Friendly, helpful staff and a clean, modern room.

The property was located to easy access to nearby stores and restaurants

A good value in a very expensive area.

Breakfast was not fully stocked with items. I also had to ask for serving spoons. Otherwise an ok stay for business or quick leisure trip but not ideal for longer stays.

Breakfast was wonderful. Kept clean. Employees were all very professional and kind . I had to leave 3 days early and had no trouble adjusting my bill . Please add grab cars in bathtubs

I had a very nice stay at this hotel, staff were friendly and my bed was extremely comfortable and breakfast was great. I would recommend this hotel

I only stayed at this hotel for one night, but it was a good hotel. The staff was friendly, the room and facilities were clean and I like that the bathroom had a long counter. The complimentary breakfast had a variety of options and was very good.

Very clean, breakfast was above par, personnel were welcoming, helpful and professional.

Negative : Breakfast was not available at the time it said it would be. Delayed my departure. Positive: my room was ready early.

The outlets by the beds didn't work unless you held them in. Was told breakfast was 7-11 and found out the next am that it was over at 9:30am.

I have to give a very negative review, the power for the TV went out multiple times in the two days for 10 or 15 minutes at a time. The staff had no idea what was going on. There was no ketchup or condiments available at breakfast. The staff was very helpful, but they did not know how to function any electronics. Sitting in hotel room for two days with no TV entertainment makes for a long weekend. I asked for some sort of credit or reimbursement and the answer was no.

The room was ok. The bathroom exhaust didn't work and the walk in shower was not too clean. Also the glass closet where the iron box was there, the magnet door was not closing properly. The breakfast options were limited.

I will not use this hotel for any future trips . I tried this one this time and it was disappointing. The front overhang had falling debris our first night . The free breakfast was acceptable Saturday morning however Sunday breakfast was terrible . My room was not cleaned during my stay . I will not use this hotel for any future stays .