草原地區IHG 旗下飯店智選假日飯店及套房

The only thing I didn’t like the pool area was crowded with kids because it’s next to dream mall and indoor waterpark. Also, the pool is very small. The front desk receptionist is so accommodating. I really need to find out her name.

Didn't like that the ice machine wasn't working

Close to Teterboro Airport with free parking. Reasonable drive into the City. Typical hotel breakfast fare, but nice not to have to travel to get a bite. Extended a day and the rate was almost the same as previous 2 days from Expedia.

the pool is a bit dirty

This hotel provided everything we needed; clean spacious room, comfortable beds and free hot breakfast in the morning. The pool was also clean and the water wasn't too cold. We booked this hotel because it was close to the MetLife stadium and the price was reasonable compared to other hotels in the area. I would stay here again

Staff were friendly and kind. The hotel is clean and tidy. Pool is a little cold but doesn’t affect my rating.

Very convenient for a business trip to NJ and NYC. Tasty breakfast and great pool and gym. Great service and a great welcome and support especially from Ismail at reception.

The young ladies working when we arrived late that night were very helpful and nice. Only complaint was the ice machines were not working on any of the floors and key cards didn’t work properly had to try 3-4 times to get door unlocked. Other than that would definitely recommend it to anyone. The bus that stopped right up the block took us directly into Time Square in NYC which was awesome and only cost $4.50 for one way or $9.00 for round trip.

Pool is very small. Breakfast area is narrow and easily crowded even with a few people. Staff was great. Very accommodating. Room was clean on arrival and every time we asked for room service.

The main reason I booked the hotel was for the pool for my kids for the Fourth of July weekend. I have stayed at another Holiday Inn express in AC and it was big and beautiful. The pool was big and it had a hot tub. When we got to this location and looked at the pool it was VERY SMALL. I was SO disappointed. The water level looked like it needed to be topped off with more, there was no filtering of the pool and it looked dirty the water. There was no way I was gonna let my toddler go in the pool or 7 year old. We just ending up going to a water park at American Dream and we had a good time. The amount of money I paid I could have went to another location and had a great time and saved money. Staff was good just a little smaller hotel and breakfast area.

The hotel itself is pretty clean. We found a few hairs in the bed. But nothing too bad. The road noise is a bit loud, even if you get a higher floor. The breakfast buffet is good. It’s close to NYC transportation which is good as well.

Stayed one night for a concert at MetLife. The upside is you are close to the stadium, so you can even walk 30min. But as for the actual stay at the hotel, it was not the best. For the high price we paid, the room was incredibly small, you can’t even lay your luggage down. The bedding was dirty, we found dried blood on our comforter and there were stains on the sheets too. We had a centipede in our room on the fifth floor, not sure how that got there. Before booking we read the hotel description that there was a shuttle we can take to get to the stadium but when we asked they said it wasn’t working. We took an Uber there for a fair price but on our way back we had to walk because Uber and taxis were insane prices, what we wanted to do was take a shuttle there and back. And breakfast was mid at best. For the prices we paid I was expecting more and much better. In our experience, I recommend finding another hotel to stay at.

Very clean

Very clean friendly staff

Overwhelming smell of Marijuana on the floor our room was on and in the elevators. The staff did spray to remove odor but it was very unpleasant and triggered my asthma. Would suggest locating smoking rooms to one area of the hotel to avoid people who do not smoke from being subjected to the odor and smoke.

Very clean and close to restaurants and the jets stadium

Rooms were clean, staff provided great customer service and the breakfast was nice, they offered many different options to choose from!

The staff was fantastic, breakfast was decent. The surrounding areas are a little meh, the reason I gave 3 stars was simply for the staff. My wife left her Yeti bottle in the lobby and all we had to do after contacting them was send a shipping label, it got home before we did! However…..bugs. I took a video of the cockroaches I saw in my room the morning after our checkin. We arrived around 1am so waking up and seeing a cockroach in the bathoom and another crawling under the bed left a very bad impression. Luckily we had only booked a single night because I wouldn’t have stayed here again. We enjoy Holiday Inn as a company.

Stayed one night because I needed a hotel near a dance competition. Cleanliness of the room could’ve been better. There was food left in the refrigerator hair in the tub and trash left underneath chairs

My stay at Holiday Inn Express in Carlstadt, NJ was very pleasant. The room was nicely decorated and clean. The staff was friendly. The accommodations had the convenience of a refrigerator, microwave and Keurig.

The hotel itself is pretty clean. We found a few hairs in the bed. But nothing too bad. The road noise is a bit loud, even if you get a higher floor. The breakfast buffet is good. It’s close to NYC transportation which is good as well.

The staff are nice and hotel room was decent but unbelievably loud. The hotel is in an area surrounded by warehouse/trucking type businesses. There is an amazing Mexican restaurant next door to the hotel though.

Rooms were very small. Did not get the room i booked and when i requested the room i booked, i was told none were available. No water pressure and no hot water- water was just warm. Tv did not work in room.

The staff was great. This is no knock on the staff but you pay for what you get. Had a family emergency Easter weekend and prices in the area for lodging were outrageous. HIE had the best prices for the location I needed to be. With that comes the ruckus. It’s not low budget but be prepared for the paper thin walls.

The room was very clean & spacious for 3 of us! Breakfast was great! Nice location

Room was clean/Well furnished with fridge and Microwave. Bathroom was very clean and well maintained. Comfortable and clean beds. Breakfast was acceptable Front desk was attentive and welcoming. Indoor pool very small. Free parking and walking distance to MetLife stadiums. Restaurant next door.

It wasn’t bad but it wasn’t what I needed…language barrier when communicating with housekeeping…..breakfast area too small and overcrowded with management not willing to extend the hours to accommodate all guest in a filled to capacity hotel…good for a two day stay but ask if they are filled to capacity….oh don’t bring an infant/toddler travel bed unless you get a suite or a 2 bed room…the beds with one bedroom cannot accommodate it….the rooms are too small for the price…the price should be $88 per room

Rooms very spacious. Comfortable beds. But there was a lot of noise very late into the night

First time to New York and the hotel was excellent. The room was spacious, clean and had everything we needed. The area around the hotel wasn’t great, but never felt unsafe and just used common sense. We would definitely stay here again.

I was in a spacious, well kept room. I’ve decor, modern. The tiles in the shower were in excellent condition. Sheets in good condition. Overall it was a relaxing experience. I was close to the elevator, which sounded pretty loud at times. Other than that, it was a pleasant stay. Breakfast was delicious as well.

The staff on phone and in person was incredibly helpful and anxious to accommodate every need.

Great service, complimentary items and staff. Will return again.

We stayed two nights and were very pleased. Clean, comfortable and fantastic staff especially Sara who was very informative and helpful

I called ahead of time i asked them can my room be ready im driving from out of town so im arriving early they told me my room will be ready @1pm and when i got there @ 2pm my room still was not ready. Than the spanish girl at front desk was ride and started telling other staff to not help me . Than i couldn't call downstairs to fromt desk they did something to my phone where it kept being busy the whole stay. I would never go there again

Easy spot for staying near metlife. Staff was kind although check in and check out process took an unusually long time for having had everything booked and set up online.

Property seemed very cleanly, and the staff was very professional from time until f check in

Excellent is every way. Clean hotel, polite and competent staff, breakfast good and the employee constantly cleaning and restocking. It exceeded our expectations and was. Great value.

Property was nice and clean, room was lovely except for the ultra soft pillows that engulfed your face when you laid on them!!!! Made it hard to sleep.Needed an early taxi. Guy on front desk said he would not book one for me. Gave me a number for a taxi service,and when I called they had no idea where I was!!!! Turns out they were not local,so I ended up downloading the Lyft app so I could get a ride. Disappointed the desk guy was not more helpful

Great stay for the weekend. Breakfast was good and the room was clean upon arrival. Brief period the TV stopped working but maintenance fixed it within 5 minutes of calling front desk. Great staff and a great stay!

I reserved this room several months ago. I arrived and did not have a room booked for me although my Expedia app told me that I still had a room booked. My reservation was cancelled by the hotel and not relayed to Expedia. They tried to pull a fast one on me....

Great location if visiting American Dream mall or the Sports complex. Also if you stay be sure to check out the mexican restaurant beside it...absolutely delicious and fun

The staff are nice and hotel room was decent but unbelievably loud. The hotel is in an area surrounded by warehouse/trucking type businesses. There is an amazing Mexican restaurant next door to the hotel though.

It is very close to American Dream. Nice rooms. No complaints

Great location (30 minutes by bus to Port Authority bus terminal in New York ) and great service, good value for money, I would definitely stay here again.

Hotel and staff was great just surrounding area was so so

Very clean and close to restaurants and the jets stadium

Great staff, quite reasonable rooms and amenities. The immediate surroundings are not overly visually appealing.

This hotel provided everything we needed; clean spacious room, comfortable beds and free hot breakfast in the morning. The pool was also clean and the water wasn't too cold. We booked this hotel because it was close to the MetLife stadium and the price was reasonable compared to other hotels in the area. I would stay here again

It’s an average property. Bus to the city is 1/2 block away.

Stay was excellent very convenient traveling in and out the city per public transit one bus gets you into NYC the stop is right across the street from the hotel.

The hotel was clean. The staff was friendly. Nice fee buffet breakfast. The bed was very comfortable. We enjoyed our stay.

The property was a very nice to stay... Breakfast went really fast seemed like it wasn't enough

Check In was fast and easy accept you need to have an amazing memory for all they go over because there is nothing what so ever to remind you of it all later, I suggest taking notes. The hotel was clean and in a good location but the bed was very uncomfortable and walls are paper thin. I could hear people in other rooms talking, taking showers, and going to the bathroom. Breakfast had a great variety accept you have to be starving to deal with the 45 people crammed into an itty bitty space on top of each other trying to get breakfast.

Check in took a half hour. Room was adequate. Breakfast was understaffed and there was only oatmeal and toast available.

Rooms were clean, staff provided great customer service and the breakfast was nice, they offered many different options to choose from!

Beds/pillows were very comfortable and the complimentary breakfast was great. Affordable and close to Medieval Times, which is what we were looking for. Quick and easy check in/out. I would suggest the representatives, when calling the hotel, don't say that the pool is heated when it is not. The pool wasn't as clear as expected, so I am not sure of that was for any particular reason or just because there weren't any lights inside the pool. Also, there seemed to be water drips coming from the ceiling into the pool. Again, I couldn't associate the drips coming from toilet, shower, sink water etc., but very concerning as you wouldn't want to have any accidents come from it. We also booked two rooms and was told we would be right next door, however, were put in rooms about 10 rooms away from each other! Luckily, when we brought it up to the staff, they were nice and changed the rooms for us. Water pressure in the rooms was very low, but we could deal with it. We were also told we could have a late check out at 12pm in both rooms when we checked in, however, when we called to confirm in the morning, we were denied for one of the rooms. Not sure why it was offered and approved the night before then declined the next day, but whatever. Luckily we had the two rooms.

Excellent customer service and very delicious breakfast

Excellent is every way. Clean hotel, polite and competent staff, breakfast good and the employee constantly cleaning and restocking. It exceeded our expectations and was. Great value.

The stay here was great! The rooms were updated and so nice! Full size shampoo and conditioners (all Dove)! Everything was so clean and nice! And the breakfast! I have never experienced a breakfast at a hotel that was included that was as good as this one. I mean the options were great and even had sausage gravy and biscuits!! The front staff made the stay enjoyable and the check in and out process was smooth and easy! And what I loved was that they did not charge an ungodly amount for the damage deposit like some hotel properties do!

Breakfast was horrible. LONG waits for items. They wouldn't replace items in the last half hour. Part of the reason to book was breakfast and it wasn't good at all.