貝斯特韋斯特李堡飯店

There is not a microwave wave in the room but there is in the kitchen. The Room’s floor mat was old but it was almost cleaned.All other things were good.

Had to ask for microwave Not pet friendly Something hospitality businesses need to consider

The elevator was broken, this was the only significant annoyance. Free breakfast was convenient and slightly better than average. Location is a little tricky for taxis to find.

Coming in hot. Dont miss the driveway because it takes 20 minutes to get back. Place was good amd clean. Breakfast sucked as to be expected. Room keys kept giving us trouble. Staff was great.

It was a little birthday getaway. Thr location was convenient between NYC and my family in Yonkers and the Hudson Valley area. The only things that we a hassle was rhe entrance and exit off the property, also there was no microwave in the room.

Property/room was very clean. Must have had a full house cause there was alot of noise. Tv's blasting, loud kids running in and out of the rooms, 2 of the ice machines didnt work.

no in microwave no laundry available

Close to the bridge, easy access. Quiet Room, early breakfast., Free parking.. Nice stay..

The breakfast options are limited, the fruits are extremely not fresh, and the coffee tasted awful. The dining area is not only very very small but aiso located right in front of the reception desk. Making the dining experience awkward for guests. Furthermore, the guest rooms are not connected to the reception and dining areas, requiring guests to walk outdoors before de-entering. Which is very inconvenient. Especially during the cold winter, this becomes a truly unpleasant accommodation experience for guests.

Very quiet, safe environment. The room was smaller than expected and there was no microwave in the room. Still was a very nice room. Staff was very friendly, especially the guy who checked us in. Very good stay.

Room had a very strong mildew smell that gave me a headache after a couple of hours. Ended up leaving early and just finishing a 15 hour drive.

The bed was not very comfortable. The toilet was broken and the overall condition of the hotel was not great deep cleaning needs to be done.

Very clean. Great price. Easy check in.

Room smelled musty and off.

This place is the worst and nasty . Had bed bugs and everything was dirty . Don’t recommend this place no one

The Hotel was very Clean and smell Good. The Staff members were very polite and friendly and I was very close to where I wanted to Be

No one came around to empty trash the four days we were there. It was difficult to get fresh towels and wash cloths. We left for a little while to come back to the parking lot being paved without any prior notification. We had blacktop stuck to our shoes and it bouncing off our car.

I have stayed four nights nobody came to clean, to make bed, deliver towels

First rate customer service and the room was IMMACULATE. Will definitely visit again.

Overall it was a great experience. The room was clean and no smell of smoke or anything bad. The only thing we dislike is that breakfast was taken away before the end time. We traveled with a baby and choose this hotel to make convenient to feed her.

We enjoyed our stay so much the first 2 nights we decided to stay another (we did have to pay an extra $50 for Wednesday night so that was a bummer) everything was great except that the shower temperature was very erratic. Otherwise very friendly staff. Tucked away right off the freeway so it felt very quiet and safe

It was an old school motor lodge with minimal updates. The room was a bit musty and you could hear everything going on outside. It was OK to crash over night but I would not want an extended stay there,

Amazing staff, from the front desk to the mechanic who fixed our shower. The room was so clean and beds were very comfortable. Only complaint are the thin walls/floors but that can't be helped.

The bed was so comfortable.

You could the water running from adjacent rooms. Thin walls

They gave me a room with a broken Air conditioner. It was super cold at night. Was freezing all night due to the heater wall unit not working.

This is more of a glorified motel than a hotel. The lobby where breakfast is also served is tiny with limited seating. The walls of the rooms are super thin and I could hear people going in and out of their rooms all night. The rooms themselves were also pretty small.

Do not stay on first floor. you hear everything what is going on above you. Steps, people talking, tv and ALL other activities.

The room was clean and linens were OK, but hot water disappeared in the middle of a shower.

No window, about 2 inches opening under the room door, small room.

The most horrible experience of my life at a Best Western. No hot water, no towels, we were treated like third world citizens. Didn’t sleep for two nights due to the smell of marijusna, banging doors and partying neighbors. The staff were so unprofessional and rude.

awful staff

Staff was not very kind. They canceled my reservation as I was driving out of state to get there. The reasoning is that they could make more money on my room since it was the weekend. Only for me to get there and get the same room for the same price. Will not stay here again.

The Desk Manager, Ricardo Díaz, was an amazing host and went the extra mile to make sure we were comfortably set. The room was very clean and tidy, everything was very comfortable.

This experience was a nightmare, the staff was rude, and the property was old and run down looking in a very unpleasant part of the city. At check in the counter person tried to charge soo many additional fees then what was mentioned on the site. So I refused the reservation and left. This crooked company took the money out of my account any way and refuse to give any of it back. HOW IS THIS LEGAL? Don't stay at the establishment.

We arrived at 1 am, thanks to terrible traffic. Fernando was at the desk and he was wonderful - warm and welcoming. Exactly what I needed. Our bed was fantastic. And I'm amazed that we couldn't hear the highway from our room, given the proximity. But we couldn't!

The greeting wasn’t professional. The guy didn’t great with a friendly face he seemed miserable

Staff was super friendly. My room was immaculate!

The quality of service offered by Best Western Fort Lee is hard to come by these days, even with more premium, expensive hotels. Ricardo, Titiana, Cecilia, and their front desk colleagues greet and serve customers with a personal touch. Their readiness to offer their help makes the whole experience a thoroughly enjoyable one.

Staff was very friendly and helpful.

Close to New York City

This hotel is right next to a very busy highway and the entrance and exit of the hotel is a little scary.

There was no restaurants close and the street was difficult to navigate to and from.

Close to GW bridge

Room was clean, small, stuffy smell, breakfast was regular, but I wouldn’t go back because of the high risk of getting into an accident when trying to access the property.

Nice convenient location close to the George Washington Bridge with breakfast. Recommend for overnight stays.

Close to New York City

This is not a hotel more like a motel, location is close to NYC but if you are using the bus to commute forget about it, the bus station is far on the hill above the hotel on a very steepy road and the buses to NYC dont take the washington bridge to NYC but the Lincoln tunnel so its a 1.5-2 hours drive through crowded North Bergen streets until you reach NYC.and if you return at night its a long walk back to the hotel in a very unsecure and dark streets. This Motel is outdated with smelly room and very uncomfotable beds. we we're three during this visit so we got the suite, the king bed was a double bed that is too small to accomodate two adult persons and the sofa bed was filthy and very uncomfortable. No cleaning service if you are staying for less than 3 days so you have to argue to get your room cleaned if you are staying for less than 3 days. The windows are old and locked and the room smelled molds. Had to call reception to open the drain of the tub that was clogged and didnt drain. Breakfast was very basic but acceptable to me though the coffee machine was out of order. Finally its overpriced to the point that you think its a wonderfull place but it isnt it's an expedia scam in my opinion

The hotel was clean, the staff was friendly and helpful. The room was surprisingly quiet despite being right beside a very busy highway. This hotel actually has a short and sharply angled "exit" ramp off of an access road. It comes up quick, so you need to be ready and you need to signal early because most likely you will have high speed traffic pushing you down this road.

No amenities around, Located on highway, no public transportation Inconvenient

Breakfast was very good

I usually enjoy staying at Best Western, and after an amazing experience in Florida, I chose this hotel again expecting the same quality. Unfortunately, it was a disappointment. • The staff was not friendly or welcoming compared to Florida. • The room had a strange smell. • The breakfast was very poor. The worst part was breakfast on Monday. I thought it ended at 10am, but it actually ended at 9am. I arrived at 9am with my girlfriend and her family, and while we were getting food, the kitchen staff started grabbing everything in a rude and disrespectful way. She even carried bread and bagels in her arms (very unsanitary) and dropped food on the floor while rushing. Her attitude was very unpleasant. I asked the front desk and they told me breakfast ended at 9am, but there was no clear sign about the hours, and no one let us know. What bothered me most was that on Sunday they allowed people to eat after hours, but on Monday they treated us badly and removed everything instantly. Overall, this stay was nothing like my great experience in Florida. I left feeling disappointed, insulted, and unhappy with the service.

Breakfast was good. Variety of foods.

The staff is friendly and professional. The breakfast is delicious. From scrambled eggs, cereal, waffles, yogurt and tiny granola bar.

The breakfast was terrible. Same thing everyday. The food was cold.

Perfect only complaint is the breakfast hours 6 to 9 to early

The breakfast options are limited, the fruits are extremely not fresh, and the coffee tasted awful. The dining area is not only very very small but aiso located right in front of the reception desk. Making the dining experience awkward for guests. Furthermore, the guest rooms are not connected to the reception and dining areas, requiring guests to walk outdoors before de-entering. Which is very inconvenient. Especially during the cold winter, this becomes a truly unpleasant accommodation experience for guests.

breakfast area very small, expensive compared to the product

Breakfast at 8:30 am was terrible.

Overall it was a great experience. The room was clean and no smell of smoke or anything bad. The only thing we dislike is that breakfast was taken away before the end time. We traveled with a baby and choose this hotel to make convenient to feed her.