帕西帕尼萬楓假日套房飯店 IHG 旗下飯店

Hotel was adequate and slightly above average. Areas that need improvement are the carpet in the room was worn by the desk and lounging chair, the lounging chair had stains on it, the bed spread had stains on it as well. One of the elevators was out of order which made for a long walk to our room. The only working elevator was also extremely slow. The air conditioner worked good but was extremely noisy.

The staff from both the hotel and the restaurant weren't very friendly. They also had no towels available at the pool, you had to ask for them. The hotel itself is descent, price was good for what it was.

Convenient, hygienic and in great condition, the only factor that should be better is the pool hours of operation since it is open just one hour before the check out time.

Excellent stay! I booked the suite with the jetted tub and the room was amazing! Great restaurant right downstairs called “Fat Cactus” with a great ambiance and hotel offered great breakfast with a lots of variety. 10/10 stay, would definitely return.

Thanks for the complimentary breakfast when one of the elevator was out of order, checkin - check out was easy.

My daughter and I went for a last minute trip before school started. It was a nice hotel but disappointed that the pool was not meant for disabled persons. They had no stairs to get into the pool. Which meant no access. Would be nice if they could accommodate that.

- poor cleanliness and general standard, especially fitted carpet that was extremely worn and dirty. - room had not been vacuumed, and pointing this out did not help much - staff did not want to move furniture to clean underneath and had no equipment to clean properly in corners etc. we asked to borrow the machine and cleaned the room ourselves as best we could. - baby cot had been pre-ordered via email agreement but was not delivered until asked for. when delivered, it could barely stand up straight, let alone accommodate a child. we needed to arrange a pack n play from friends instead. - elevator out of order 8 of 10 days, causing frustrating detours in the hallways.. - both key cards simultaneously deactivated 2 days before check-out

Very clean room. Beautiful pool No complaints

It was a surprisingly great experience. The hotel is clean, has a Mexican restaurant which is open late for late night food.

The bar area was very noisy. The staff said they couldn’t turn the music down. When we tried to find a quieter area to sit, we were told we couldn’t use it. As a result, we had no place to sit and talk. Also, the bartenders missed out on tips. Given this, I am not sure we would return.

This is a very old hotel and it shows. The bathroom was nicely updated but the carpets are dirty and worn out.

Dirty toilet, old water bottles under beds. Fridge not working, air conditioner not working. Ice machine not working. Can’t even get a decent bottle of water bc the vending machines only had soda. And when you do finally find a bottle of water they advertise Dasani, charge you $3 a bottle and still give you some brand no one has ever heard of. I wouldn’t come back.

Breakfast could be better. There was a bad smell in the lift and corridor.

During my stay I experienced a bed bug in my room luckily I wasn’t laying in the bed at the time I of course called front desk immediately, unfortunately no one came up to the room too see with their own eyes what I saw.. I had to go back to front desk with all of my belongings to be accommodated they gave me a new room but directly under the pervious room I had so of course I wasn’t accepting that then I was offered complementary breakfast but I would of appreciated an upgraded room if anything.

This hotel is always clean, and the staff is pleasant and accommodating.

- poor cleanliness and general standard, especially fitted carpet that was extremely worn and dirty. - room had not been vacuumed, and pointing this out did not help much - staff did not want to move furniture to clean underneath and had no equipment to clean properly in corners etc. we asked to borrow the machine and cleaned the room ourselves as best we could. - baby cot had been pre-ordered via email agreement but was not delivered until asked for. when delivered, it could barely stand up straight, let alone accommodate a child. we needed to arrange a pack n play from friends instead. - elevator out of order 8 of 10 days, causing frustrating detours in the hallways.. - both key cards simultaneously deactivated 2 days before check-out

believe i found a bed bug

The sheets were dirty and stained. The pillowcases had stayed on it. The rug was all stained up. The towels were stained and dirty.

This was a really good, clean, solid hotel for what we needed. We were in town for a wedding so just needed a good, clean room for the night. The rooms were clearly renovated. The mattress was very comfortable. The sheets were crisp and clean and the room smelled fresh. There was even a little snack area so I hate a late night microwave meal, which made it easy. The towels are a little rough, so that's why it gets 4 stars instead of 5.

In general is bad maintenance. I went to fitness room so dirty floors. No towels. Really dissatisfied. Hall carpets, room carpet old and dirty. Looks like never vacuumed. Halls smell like smoke and kanabis. Bathroom not cleaning well it has toothpaste on walls mirrors and sink.

This is a very old hotel and it shows. The bathroom was nicely updated but the carpets are dirty and worn out.

The A/C stopped working around 9:00pm. The only thing working was the fan mode. And I'm glad it worked because there was a party in the parking area with loud music that lasted past 12:00am, and the fan mode of the A/C helped muting the sound from the outside a little bit. Never again will book this property.

Everything was good my only issues is we didn't have a working tv.

Check in was easy, staff was professional and courteous. Room was smaller than expected but everything was clean and we had a microwave and refrigerator in the room. The room needs more electrical outlets - we had to unplug an alarm clock to plug in a CPAP machine.

Room was spacious and clean. Bed was comfortable. Traffic noise was significant but could mask by running the a/c fan continuously. Upon check in the credit card had THREE charges put on “for incidentals!” They were pending but seemed excessive. Moreover the clerk could not reverse or even give a receipt to show these charges (the room was fully prepaid). The experience was disturbing.

The bed and pillows were fine. The shower was abysmal. It barely spit on me. I had a hard time getting the shampoo out of my hair

We've booked a suite, and the room is like apartment-size. Comfortable king bed. Blackout curtains. Kitchenette. Breakfast is decent but same food everyday. The only complaint is there's a hum all night long, probably from the elevator.

The staff did their best to accommodate me. However, I was given a 1 bedroom suite in which the dark curtains did not close to block the daylight. They were designed to only expand 1/3 on each side (decorative only - no privacy). I sleep days, because I work overnights. Therefore, not being able to shut the curtains was an inconvenience. I informed the staff I sleep days, so if there was any alternative, no one informed me of one.

This was a really good, clean, solid hotel for what we needed. We were in town for a wedding so just needed a good, clean room for the night. The rooms were clearly renovated. The mattress was very comfortable. The sheets were crisp and clean and the room smelled fresh. There was even a little snack area so I hate a late night microwave meal, which made it easy. The towels are a little rough, so that's why it gets 4 stars instead of 5.

It is definitely an older hotel, the room size are good we were a party of 4,but the sofa bed was not comfortable at all definitely ask for 2 extra comforters. We didnt spend much time at the hotel only ro sleep so it was okay.

The elevator was broken for our entire trip. I have knee issues. Not good. Staff is wonderful.

After checking in we got our keys to a room and they did not work. Went back to the desk and they fixed the key card but once entering our room someone else was there. We went down and received another room. Later we called about another pillow was told we would get a call back and nobody got back to us. It is a horrible run hotel.

Staff at check in so rude

We had a pleasant stay. I originally had some reservation issues with a third party booking site and Kisha the front desk supervisor handled everything for me in such a professional manor. Our stay was outstanding!

Staff are super nice. Room clean d ad nd comfortable. Breakfast was awesome !

Our stay was 2 nights and it was great, I introduced my family to IHG , and they had a stress free, and enjoyable time, and Mr Collins Bent was such an amazing help since day one, and our second night he gave us 2 complimentary quench your thirst tickets. God bless his soul, his customer service was excellent, the staff was awesome , the restaurant food and drinks, everything was on point. Thank you Mr Collins Bent, we need more people like you. Thank you again, from all of us. Respectfully Yours Raul Perez

Front desk Staff were rude and dismissive. Our key cards continually became deactivated and they were approachable and “Veronica” literally sighed when I asked to have it reactivated

I checked in, my card didn’t open my room door. Someone else was already booked in my room. I had to apologize for making so much noise at the door trying To get in. The lady at the front desk apologized got me a new room, the same type of room. Also gave me a free drink pass at the bar for the inconvenience. She also had security go by the room and see why they were there because they were not supposed to be there. Although I didn’t get a chance to go to the bar and use it, because i was with my child. I appreciated the gesture. After receiving my new room cards I apologized to the front desk lady for my unpleasant attitude about someone else in my room I was so exhausted and tired and just wanted to lay down and put my child to bed after a long day. She accepted my apology and said she understood and that it was okay. I felt bad for the attitude and continued to apologize for it. I enjoyed my room once I got inside and the experience was excellent.

Nice clean hotel. Marcel at the front desk was very professional and is a great front desk representative. Will definitely stay again.

We came down to check out at 10:30 in the morning. I paid a cash deposit. They can't check out until they check the room. The front desk told me 5 minutes but made me wait for almost half an hour. Halfway through, I asked her how long it would take because I had to go to a meeting urgently. She gave me a very nonchalant attitude. It was already 11:10 when I got the deposit. What made me very unhappy was that I was the only one who wanted to check out. Do you want me to wait for half an hour in the morning?

The hotel was very convenient to get to from the highway.

The room was comfortable and clean. And the location was convenient to get back on the highway.

I enjoyed my stay in Parsippany. It was affordable and still close enough to NYC. I would definitely return.

Room was spacious and clean. Bed was comfortable. Traffic noise was significant but could mask by running the a/c fan continuously. Upon check in the credit card had THREE charges put on “for incidentals!” They were pending but seemed excessive. Moreover the clerk could not reverse or even give a receipt to show these charges (the room was fully prepaid). The experience was disturbing.

Great location

The property was close to everything and I felt safe.

Hotel, room and dining area were clean. Hotel is in a convenient location.

Close to our destination for a family reunion. Though the hotel was located along the highway and we didn't rent a car, we had to walk on the grass or the road because there were no sidewalks. Close to restaurants and we recommend trying the Fat Cactus restaurant in the hotel.

I found the motel fairly clean and quite conveniently located. The staff is cheerful and friendly. I’ve stayed here before and will again when I must drive to New York.

This was a good, safe place to stay overnight on my trip. I've stayed here before and likely will again. It is a good place for the price. It's close to dining places and there is a restaurant inside too. It's also close to shopping and grocery stores.

The breakfast was horrible. Literally garbage

Breakfast could be better. There was a bad smell in the lift and corridor.

Excellent stay! I booked the suite with the jetted tub and the room was amazing! Great restaurant right downstairs called “Fat Cactus” with a great ambiance and hotel offered great breakfast with a lots of variety. 10/10 stay, would definitely return.

Breakfast options and quality could be better eggs were watery and no variety of fruits or healthier options

Room was clean receptionist or fantastic. Breakfast was cold, and for having to pay for what should be a free breakfast, I think it should be a little bit better. The Turkey sausage was overcooked and dry.

It was a surprisingly great experience. The hotel is clean, has a Mexican restaurant which is open late for late night food.

Close and good price. Good breakfast and Mexican restaurant inside

The breakfast was exceptional, the eating area was very clean the food was excellent and beautifully displayed. The rooms were very clean, always had clean towels always make sure that we had tissues and toilet paper and coffee for our coffee maker and cups. Was very well managed.

The bar area was very noisy. The staff said they couldn’t turn the music down. When we tried to find a quieter area to sit, we were told we couldn’t use it. As a result, we had no place to sit and talk. Also, the bartenders missed out on tips. Given this, I am not sure we would return.

The shower pressure is so low. It took me aLong time to rinse. A holiday inn hotel with no free breakfast. Otherwise, our stay is ok.