Walk into the first room and the thermostat is set at 60° when it is 25° outside. I adjust the temperature and start to get settled in then realize the TV doesn’t work. I go to the desk and they moved me to a new room. This one, the TV works, but the blind is broken so I decide to ignore it and stay. I unpack and get ready to take a shower only to find there is no shower curtain or bar of soap. I get out of the front desk. They give me a shower curtain I put that up and then I gotta adjust the temperature and the thermostat is broken/completely blank. In the morning I go down to have breakfast and it would appear to be a plain egg omelette with no warning that there’s cheese inside while I’m allergic to cheese. I decide to eat everything else that I had taken being potatoes, sausage, and too many muffins before I hear, screaming from an employee because there is a bird flying all over the dining area in the lobby. Not a good experience at all, especially for a Hilton Honors member…..
Walk into the first room and the thermostat is set at 60° when it is 25° outside. I adjust the temperature and start to get settled in then realize the TV doesn’t work. I go to the desk and they moved me to a new room. This one, the TV works, but the blind is broken so I decide to ignore it and stay. I unpack and get ready to take a shower only to find there is no shower curtain or bar of soap. I get out of the front desk. They give me a shower curtain I put that up and then I gotta adjust the temperature and the thermostat is broken/completely blank. In the morning I go down to have breakfast and it would appear to be a plain egg omelette with no warning that there’s cheese inside while I’m allergic to cheese. I decide to eat everything else that I had taken being potatoes, sausage, and too many muffins before I hear, screaming from an employee because there is a bird flying all over the dining area in the lobby. Not a good experience at all, especially for a Hilton Honors member…..
