惠帕尼漢諾威索內斯塔精選飯店

Perfect dtop over, no complaints at all. Didnt utilize 'ammenities' . Nice courtyard with conversation seating and firepits, cool.

Great hotel - Clean and comfy room. Well equipped gym.

Gave us the wrong room. It’s restaurant is only for a slim breakfast and the bar only has a very small sampling of beer and wine.

$5 for parking in a very large lot...?!

Awesome gym.

Front desk staff was nice. No restaurant, no bar, since covid apparently, no premium tv channels, as advertised! Elevator was not working, we were located on the first floor, ice was on second floor only. Knee problems and steps are not a good mix. Very misleading need to update your site.

Very nice front desk personnel, very positive and engaging. Lobby very bright, clean and modern. Close to everything you need. Rooms are clean with nice solid beds. Hotel is quiet and has a great courtyard area.

Very clean, pet friendly, comfortable beds.

I liked how trendy and inviting the common area are.

There is a very good gym

Hallway smell like.animal

Condition ok not great. Moldy grout

Both front desk ladies working the evening shifts need a refresher on customer service. No sense of making anyone feel welcomed, a constant unnecessary tone, acting like they hate their job, etc…do everyone a favor and go get a remote job so you don’t have to interact with anyone in person, PLEASE. Hallways were so hot! Felt like I was in an oven. Room was FILTHY. Weird dark red stains on the walls…looked like some kind of jelly maybe?? Bathroom was disgusting. Shower had guck all over. Sink nasty… Room was BAKING HOT when we got there and took over 3 hours to cool down!

Last minute decision to stay here. Clean room/easy check out/reasonable price

We only stayed one night, but the room and hotel were exceptionally clean. The staff were helpful and friendly. The beds and pillows were extremely comfortable. We had a lovely stay!

The bathroom tub was so filthy we couldn't use it. Black sludge came up and swirled around the very slow draining tub. Human hairs on wall mounted soap/shampoo/conditioner bottles and black crud on the bottle holder. Something spilled down the from of the bathroom cabinet. Grubby in general. I would not stay there again dispute the nice common area.

Rooms very clean. Overall the entire property was well maintained. We used a ADA room and it was well designed.

The room was unprepared for my arrival. The refrigerator was filled with old food, and the cabinet was unswept. The bathroom was filthy, the toilet was dirty, and the shower had visible mold. There was no toilet paper or facial tissue paper. I had to go to Target for bleach cleaner to clean enough to take a shower. I am not confident that the sheets were changed. It was a long night, feeling trapped in the filth. I had to cancel the rest of my stay. Never again.

Clean hotel with all the amenities.

Unfortunately the property was not in good condition. The sink and shower were very worn and the tub did not drain. The hallways had a unpleasant odor. The bed was clean and comfortable. Will not stay again.

Good value/ satisfactory not wonderful. I’ve stayed here before; it’s a good value for the price. The staff is always very nice and helpful. They don’t give you small amenities like bottled water. The property common areas are up-to-date but the bathroom is a little dated.

Great hotel, awesome price (thanks, hotels.com!), spacious room and had a balcony for no extra price. Highly recommended!

The bed was uncomfortable. Hard & I could feel the springs.

Good location, easy access to rooms, fantastic lobby where you can relax or work. Great spacious rooms with comfy beds.

The one downside was that our room was not soundproof and we had people in the next room arguing loudly until about 11:00 PM.

The rooms are decent, with balconies, and a great courtyard

1 queen was too soft. Uncomfortably soft. The other bed was firmer

The property itself was clean, convenient location but a little hard to find if you don't know where it is. Purchased an upgraded room but did not receive. Payment was put on my credit card even after I told them I would be paying in cash. Reserve now pay later. Hotel is in the flight path of Morristown Airport so a little noisy unless you don't mind a plane taking off every 4 minutes.

Great room. Loved the little balcony in the room. Very nice touch

We did not know this hotel was in a direct flight path for a local airport with small aircraft flying over quite low. It was fairly quiet for the first two nights after we got used to the air traffic since we didn't seem to have anyone else on our floor. The last night, however, when I was trying to get some sleep after my spine surgery, a party of very noisy older women were booked into the room next door who were still chattering away at 10 pm! The connecting door to their room from ours let in a lot of noise because it was not a solid wall. The bed was rock-hard. For the price, the hotel was ok and at least not in the middle of a city.

We have stayed here quite a few times. We can count on it being quiet which means a lot to us because we have stayed at other hotels with event facilities and noisy party guests. The desk staff are always friendly and helpful.

We did not receive housekeeping services as we were told “That has to be requested before your stay?” We cannot find such a disclaimer in our reservation materials. Desk agent was frequently gone. Parking lot had trash strewn about at all hours. Hallways were freezing. It seemed like the hotel anticipated lite occupancy for the weekend and turned down the heat (considerably). The hotel’s location was useful for our local travels but next time we will find another hotel in the Whippany area.

Great customer service from the front desk. Check in was very easy and ample parking. Great experience!

Ok. Staff that checked me out in the morning bad attitude and VERY rude. She wasn’t responsive after I told her there was no shower gel in my room. All she said was ok, and moved on.

The front desk is not the best.

Short staffed. I had to call 3xs for more towels. I was there 3 nights no one can to clean room once. So I had to call for more towels as they gave us one wash cloth and two bath towels. Also had to get extra coffee. Ran out of toilet paper and my son had to walk up to the front desk to get a roll. Woman with nose ring extremely rude.

This hotel is NOT business-friendly. During my recent business trip, I discovered that the hotel does not provide Wi-Fi. I had to rely on my mobile hotspot, which was not very effective. I checked in on a Wednesday, and my room was not cleaned until Sunday, and only after I requested it at the front desk. I spoke with a staff member named Maria, who was very rude. When I asked for my room to be cleaned, her immediate response was a firm "NO!" I was taken aback. Maria later explained that the person who checked me in should have informed me that rooms are only cleaned if requested the night before. She also expressed frustration, mentioning that it was Labor Day weekend and only one person was working at the front desk, which handles everything from breakfast to cleaning to check-ins. Given all these issues, I will never stay here again.

I accidentally left my sunglasses in the room. They found them and I was able to arrange for someone to pick them up. Great customer service!

I had to find a room during a power outage at my house and this hotel was close and convenient. Very comfortable room and common areas. The staff was friendly and helpful.

Sonesta works well for a basic stay. Check in is simple, the incidental deposit is reasonable, the wifi works, the front desk always answers. Maintenance came quickly for the issues we had. Would stay again.

The hotel was really clean and great location. The sign board in the front is really small so be on the lookout as if you miss it, it's a 10-minute detour to get back in.

Convenient location

Clean, well located, inexpensive property for short stays.

Near airport but very low noise level- not at all disturbing…

The property is difficult to access if you are driving west on Rte. 10. The turn required is not well marked and it is easy to miss.

Close to place for medical procedure. Very clean. Great location- near many stores- right off of rt 10

Close to lots of things, great for a quick overnight stay.

The property itself was clean, convenient location but a little hard to find if you don't know where it is. Purchased an upgraded room but did not receive. Payment was put on my credit card even after I told them I would be paying in cash. Reserve now pay later. Hotel is in the flight path of Morristown Airport so a little noisy unless you don't mind a plane taking off every 4 minutes.

Fantastic same-day rate. Room well equipped with microwave, fridge, tv, ironing board, coffee. Located on one of those NJ secondary shopping highways, so plenty of shopping and food choices. It is adjacent to a small airport. I didn't hear any planes after 4PM but in the morning I did.

The hotel is in a convenient location, close to major highways. Clean & quiet, perfect for a couple's getaway. There is also a pretty courtyard perfect for enjoying the nice weather. Breakfast is available to purchase, but not free. There is a Dunkin Donuts less than 10 minutes away.

Clean convenient No breakfast

Really disappointing breakfast. I would not recommend or return.

Our stay was great and the accommodations were perfect, but one complaint would be the lack of breakfast. For $24 per person per day, It was significantly lacking. There really wasn’t a breakfast buffet at all. We would like to ask for a reimbursement, please.

It was fine. The service was ok. The room was decent. No breakfast is offered and coffee and tea are removed from the lobby at 9am. I think that’s a little unreasonable. If we were spending more time at the hotel I would definitely want to stay somewhere nicer that offered more amenities, but for just a place to sleep, the price was good and did the job.

Gave us the wrong room. It’s restaurant is only for a slim breakfast and the bar only has a very small sampling of beer and wine.

Front desk staff was nice. No restaurant, no bar, since covid apparently, no premium tv channels, as advertised! Elevator was not working, we were located on the first floor, ice was on second floor only. Knee problems and steps are not a good mix. Very misleading need to update your site.

I was disappointed that there was not even a continental breakfast available at this hotel. There is very few eating establishments in the area, and where there are, they are not convenient for someone from out of town. You are missing a great opportunity to increase profits as well as in attracting clients in the future.

The bathroom wasn’t clean , the shower had hair all over it . I had wanted breakfast and it was a frozen danish with a coffee. I thought it would have eggs, cereal and fruit. Will not go to this chain of hotels again.

it would be nice to have free brewed coffee available at the breakfast bar in the morning.

The room was clean except the faucet for the bathroom sink was quite moldy. They only sometimes have coffee available for purchase