Microtel Inn & Suites by Wyndham Syracuse Baldwinsville

Propre et calme

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The staff was helpful but the exterior was deceptive. The rooms had a moldy, there are watermarks and mold in the bathroom ceilings, whcih is also stripping. The carpets are extremely smelly and need to be removed. The exit door near the staircase is a fire safety and the handle is missing which means anyone can jimmy the door and get access to the building. Along with moldy rooms, one room that was booked smelt like someone just finished smoking in there along with the bed not properly done. The showers were not cleaned and lots of hard water marks around the shower heads. The toilet sets are loose which is a liability issue if anyone sits on it and falls. Lastly, the walls are very thin, you can hear the other rooms conversations along with the television.

Given room that was down a horrible smelling hallway. Room was not vacuumed with visible large pieces of debris on floor. Room had plumbing sounds intermittently every few seconds. Asked to be moved. Moved to a “upgraded us to a suite for our troubles” which had holes in carpeting and more noises in hallway throughout the night intermittently which destroyed the night’s sleep while away from home. Would not recommend. Dirty and will not stay here again. This was 3rd time staying and other 2 stays were some time ago, but not filthy like this stay.