We’re local to the area and stayed just for the pool and hotel to get us out of the house for a couple days. Hotel was very clean, breakfast was good. The pool and hot tub were ridiculously over chlorinated. My husband’s shorts were completely bleached after being in for less than an hour. My daughter’s hair was so hard and crunchy, completely unbrushable after multiple washes. Ended up having to spend over $50 in hair treatments and get it trimmed it was so badly damaged. She goes to summer camp and swims in our city’s public pool 5 days a week for 3 months over the summer and I’ve never seen her hair nearly as bad as this. Her skin also broke out in a red, blotchy, itchy rash after the hour in the pool which has never happened before. I’m sure if the health department came out and tested the water it would be closed. I tried to call the next day after doing many treatments to express my concerns and was told it was a busy weekend and not to worry the pool has since been closed. Didn’t really take the time to understand my concerns and frustration. Nice hotel if you don’t plan to use the pool or hot tub but I would look elsewhere if those are the amenities you are looking for.
We’re local to the area and stayed just for the pool and hotel to get us out of the house for a couple days. Hotel was very clean, breakfast was good. The pool and hot tub were ridiculously over chlorinated. My husband’s shorts were completely bleached after being in for less than an hour. My daughter’s hair was so hard and crunchy, completely unbrushable after multiple washes. Ended up having to spend over $50 in hair treatments and get it trimmed it was so badly damaged. She goes to summer camp and swims in our city’s public pool 5 days a week for 3 months over the summer and I’ve never seen her hair nearly as bad as this. Her skin also broke out in a red, blotchy, itchy rash after the hour in the pool which has never happened before. I’m sure if the health department came out and tested the water it would be closed. I tried to call the next day after doing many treatments to express my concerns and was told it was a busy weekend and not to worry the pool has since been closed. Didn’t really take the time to understand my concerns and frustration. Nice hotel if you don’t plan to use the pool or hot tub but I would look elsewhere if those are the amenities you are looking for.
