西點智選假日飯店 IHG 旗下飯店

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One night stay, our room was clean and the staff was cheerful and helpful,

The staff never really had a smile on their face. They were a little grumpy most of the time, mainly at the front desk

While the furnishings and decor in the lobby and our room were plain, we had everything we needed and were most comfortable. The bed was good and everything was as clean as could be. The front desk staff were friendly and helpful. The location was also excellent and metnour needs.

The location is perfect for families visiting West Point for Reporting Day or any academy event. Parking was easy and free, the rates were very affordable, and the delicious hot breakfast included each morning made our stay an even better value. We also loved the unlimited coffee and tea available in the lobby—it was a wonderful touch that we looked forward to every day. A special thank you to Stella at the front desk and the entire team for going above and beyond to make our stay comfortable. They kindly helped us print important documents as we prepared for our son’s Reporting Day, making it so much easier to organize all of his paperwork and significantly reducing our stress during such an emotional milestone. The rooms were always spotless and well maintained. We appreciated the thoughtful amenities, including Dove toiletries, fresh towels, and complimentary toothbrushes for guests who may have forgotten theirs. It’s little details like these that truly show how much they care about their guests. The hotel also features a heated indoor pool and jacuzzi, perfect for families with kids or anyone looking to relax after a long day of traveling or visiting West Point. Another great convenience is the Mobil gas station and convenience store right next door, making it easy to grab snacks, drinks, toiletries, or any last-minute essentials. From the excellent location and outstanding value to the exceptional staff, thoughtful amenities, and genuine hospitality, this hotel help