威徹斯特郡柏油村萬豪春季山丘套房飯店

I was happy with everything except for two things 1) The room smell wasnt too good. Luckily i had room spray. 2) During my stay I was delivered a letter that said they would be painting outside my room the next morning and that I would need to keep my blinds drawn and the AC off. I didnt really like that. I think as a paying guest they shouldn't be working outside my room while I was staying there. It was also a warm weekend and the AC was needed. Luckily, we were planning on checking out early that day. Everything else was great though.

It is a good hotel, it’s comfortable, the staff was friendly and everything was clean. They offer free breakfast but it finishes at 9:00 am, which I thought was a bit early. I arrived late around 8:00 pm and had no problems to check in. The hotel bar had very limited food options and had to leave the hotel to look for dinner. Overall good condition for the price

Safe and clean. Elevators seem like they might need work. The water pressure in the slower was not great. Breakfast was good but some more fresh fruit options would be good.

The beds were comfortable, the hotel was OK , I just wasn't impressed, I thought when I booked this room it said the hotel had a restaurant and pool , the pool was closed for 2 years according to an employee and other then the bar and the breakfast which was not really great , there was no restaurant, I'll own it as I may just have confused it with another hotel, the lighting in the room was horrible, it was like nightlights, and the cable kept going out . For the price I paid I would have chosen a hotel with more amenities and better light

Very comfortable beds! Best breakfast I have ever seen at a hotel! Staff very friendly! Only negative thing is no pool! They really should remove pool in their list of accommodations!

The room was clean enough, but the carpet had holes all through it and we were able to hear perfectly anything that the people in the room next to us were saying/doing. The bar and pool were closed and the area shuttle was not running. The hotel location was inconvenient. It is not near anything. It was okay for a night but would not recommend for multiple nights.

The fire drill that went off twice early in the morning

Was nice enough and clean for a weekend visit. The parking lot is a bit awkward.

This hotel was great. Parking was almost full but still available at night. The staff was efficient and friendly. There were no issues with the room.

The hotel was very nice but we chose this hotel because it showed on their website they had a very nice indoor pool. My grandsons were very excited to swim only to find out when we called the front desk to find out where the pool was located, the gentleman at the desk said you do not have a pool. Please do not advertise something you do not have.

Room smells seems as if carpet is dirty and room need renovation look old

Well thought out room design, very clean, staff friendly and helpful. Only negative was that our coffee maker didn't work and was replaced with another one that didn't work.

Very clean

The location was perfect to get to the train. The room was dirty, lacked sheets for pull out sofa and towels. Swimming pool closed.

Room was dated. Stains/marks in the bathtub, drain didn’t work properly. Closet door didn’t work. Had trouble flushing the toilet. Just disappointed with the overall room.

Very clean

Black mold on walls and AC did not work

The property is right off the road - very convenient It is very clean, staff are incredibly friendly, there is water and coffee out in the lobby, good coffee and breakfast and the rooms are perfect. So clean and comfortable.

The first room we were put in smelled so bad of cigarette smoke despite the non-smoking sign on the door. We had to request a new room. There were stains in the sofa, the tub wouldn’t drain and when I tried pulling up the drain stopper and it was completely clogged with hair. The dresser in the room was broken My kid got sick all over the bed and I removed the bedding so housekeeping didn’t have to touch it. The waterproof cover wasn’t waterproof and my son’s vomit went right into the mattress through the holes in the backing of the waterproof sheet. Luckily I bright Clorox wipes to clean it. It the mattress was stained from other guest. Main issue at this hotel was its cleanliness

The housekeeping Manager should be ashamed of themselves and their staff. The bathroom is absolutely disgusting. Also the room furniture is very dusty. Housekeeping is what why this hotel get a bad reputation

While the hotel itself was fine, our room could have used some TLC. For the price, the wallpaper in the bathroom was lifting at the seams, the showerhead had either paint or caulk blocking some of the holes, and the tub downspout moved when you pulled on the bar to move the water to the shower. ALSO- there was nothing on the reservation site that indicated we'd be next to the elevator control room. We listened to the elevator ALL DAY/ALL NIGHT! Like living next to a train station,

Only critique is that the walls are super thin so you hear the slightest noise from the hallway and rooms next door.

Spacious, clean, and comfortable room. Coffee available 24-7 and breakfast included.

Our room was to be ready at 3pm. We arrived at 5pm and it was still not ready. We waited 45 minutes and were eventually switched from the 2 queen bed room we booked to a king and pull out sofa. The wifi was down duing our entire stay. We were told breakfast would be surved until 10:00am. We went down for breakfast at 9:30 and were told it was closed and they were cleaning up an putting it away. Dispite have the AC set to 68 degrees the room was very humid and the carpet felt damp.

The rooms were dirty, dinged up, and the thermostat didn't really work so the room was really hot, there were so many blinking lights and so much light coming from under the door

The beds were comfortable, the hotel was OK , I just wasn't impressed, I thought when I booked this room it said the hotel had a restaurant and pool , the pool was closed for 2 years according to an employee and other then the bar and the breakfast which was not really great , there was no restaurant, I'll own it as I may just have confused it with another hotel, the lighting in the room was horrible, it was like nightlights, and the cable kept going out . For the price I paid I would have chosen a hotel with more amenities and better light

Roomy, but basic. Clean, comfortable, and quiet.

Assigned room on 2nd floor in room that overlooked the parking garage. Woke up many times during the night to loud muffler, honking, etc from parking garage. Room had a musty smell to it and pillows smelled like smoke. Stains on carpet, phone, nightstand. Won’t be staying again or recommending to others staying in or near Tarrytown.

The hotel was very clean, the staff very helpful however the room was so dark with subtle but not helpful lighting we couldn't see well at night. The light in the vacinity of the bathroom sink not in the ceiling over the sink so that it was impossible to use to put on makeup or or brush your teeth. The light over the desk area was the only good lighting but wasn't too useful if you wanted to read in bed or see yourself over a sink. The TV was situated on a curved wall with not enough room to put seating in front of it so it had to be rotated slightly, but not enough to get a full screen, if you wanted watch in bed. The breakfast was ok and just as you would expect. All & all not a bad stay as was very clean and very helpful staff, but would request a different room if coming again.

Room was dated. Stains/marks in the bathtub, drain didn’t work properly. Closet door didn’t work. Had trouble flushing the toilet. Just disappointed with the overall room.

The gentleman who checked us in was incredibly nice and friendly. We were able to get in a bit early and drop off our luggage before going around town. The woman who was the bartender that evening was incredibly unfriendly. Never smiled. Did not talk, or even ask what we wanted. She just sat on a stool watching a movie.

The hotel was lovely but no room was available at the time reserved. Horrible communication from the staff as to why or were we given an option until the manager got involved and found us a room after over two hours of waiting. We were very frustrated

I sent an email to the property manager and have not heard from him. While we were staying at this hotel, there was maintenance either on the outside or windows by our hotel room. We returned one day to see a worker perched on scaffolding outside our window and removing paper that apparently covered it while working outside. We would have liked to have known about this so that we could either close curtains/drapes or request another room. We would have welcomed a notice or conversation about the work being done outside our hotel room window. When we checked out the representative at the front desk offered the managers card and explained that there should have been a note under our door. (We did not get one)

Staff was super friendly and helpful!!!!

Staff was very friendly and attentive. Would recommend staying here.

I had a terrible experience with springhill suites tarrytown. I arrived at the hotel at 2am and that's when I found out that my room was unavailable due to a water issue, and that I had to go to another hotel for only one night when I reserved two nights. They lack communication and hospitality.

Their website says check in time is 3:00 but then sadly when you get here they say 3:00 is not guaranteed. One man at the front desk was rude about it and spoke to me very condescending but another man helped us finally get checked in. We had an event to get to so check in at 3 was important to us! Stay here often and all is good so was disappointed with the front desk this time!

Staff very pleasant and helpful With the exception of one Assistant Manager who Needs retraining in Customer Relations and front Desk guest interactions. Informed manager of this assistant managers, and emailed manager who reportedly bumped it up to the GM. Got no response. Had to ask several times for the room to be cleaned. Use my own cleaning supplies to bring it up to a comfortable level I could rest. No financial allowance for these issues Don’t think I’ll be staying there again.

I was very pleased that you had more than a few gluten free options. The mini crustless quiches were great! The room was a good size for 4 of us! The woman at the front desk was very friendly and welcoming!

Great customer service at desk and very nice rooms. The ubiquitous variable pricing based on the day you book is irritating to us old school boomers but its everywhere, so no lost points

Convenient to access to and from the highway.

Convenient location, nice staff, comfortable room, safe and accessible parking.

Easy acces to mayor routes, close to the Mario Cuomo Bridge, parks, and the walkways along the Hudson River.

Very convenient to Tarrytown and that area, would also be an affordable base for NYC if you dont want to stay in the city. A solid, basic hotel - in a hood way.

Just stayed here for a night to take the train into NYC the next morning. Great restaurant right across the street, safe and walkable. 5 minutes to the Tarrytown train station. Great free breakfast and staff was very helpful. Pull out couch was comfortable and room was clean. Would definitely stay again.

Fine. Rooms outdated. Not much dining around. Staff are super friendly

We needed a place close to the metro north train station. This was maybe 2 miles away.

Great staff. Comfortable and spacious room. Convenient location.

Easy to find but definitely a car focused location. Breakfast was chaotic but adequate.

We have stayed at Springhill Suites by Marriott Tarrytown many times over the past 7 years. The rooms are comfortable, staff is knowledgeable and helpful, hotel is centrally located near major highways.

It is a good hotel, it’s comfortable, the staff was friendly and everything was clean. They offer free breakfast but it finishes at 9:00 am, which I thought was a bit early. I arrived late around 8:00 pm and had no problems to check in. The hotel bar had very limited food options and had to leave the hotel to look for dinner. Overall good condition for the price

The staff was helpful and professional. The location is great. The breakfast, although typical buffet, was nicely presented.

Great stay! Breakfast was really good! Egg frittatas, croissants and cheese, yummy!

Everyone on staff was very nice. Room was cleanxand comfortable. Breakfast was disappointing tastelss and no one seemed to be aroind to replenish food and coffee creamers

Big room however terribly dark, needs way more light. Hairs stuck on shower walls before we used it so not ours. But probably the worst part is they were dishing out ham egg croissants and the egg was still fridge cold in places. I tried to make one of the staff aware the egg wasn’t heated properly on my husband and mine therefore a whole batch most likely. His reply was, they were frozen and we’re closing soon so that’s all we have. It was 8:40 and the place was packed and still plenty of time for lots of people to grab something. I informed him it’s a health risk, he reiterated it’s all they have….clearly they don’t understand food safety or care about it.

Problem with breakfast Wednesday am. Apparently there was only one person. Had to wait a long time for urn coffee. Waited over 30 minutes. Foods not refilled.

Property outdated - stains on floor and beddings. Room's view was the parking lot so couldnt open blinds at all. Ran out of food at breakfast and were unapologetic and did not offer options.

I was very pleased that you had more than a few gluten free options. The mini crustless quiches were great! The room was a good size for 4 of us! The woman at the front desk was very friendly and welcoming!

We had a wonderful stay. The rooms were bright and roomy. Towels are nice and thick. Breakfast had lots of selection.

Our room smelled like lysol but there were some mystery hairs in the shower. Room was very spacious. Check in staff was kind. The lobby bar was closed, no sign or reason why. Someone from the front desk was behind the bar and a man asked for a drink and she responded by saying “we aren’t getting into that tonight” and walked away. I though it was rude. There were 3-4 people on the front desk at 7pm didn’t understand why they couldn’t open a beer for this man when the had bud light in the hotel “store”