Days Inn by Wyndham Wauseon

While we understand most hotels have strict cancellation policies, no policy should be placed above a guest's safety. Upon checking in on 5/13/26, my colleague and I entered our rooms and found broken deadbolts, door frames, electrical sockets, and flooring. While we did enter our rooms, we did not use them in any way, shape, or form. We immediately exited our rooms and the property upon discovering the unsafe conditions. The reservation was booked via Hotels.com. Twice, their support team reached out to the property in an effort to get resolution. Each time, the hotel refused to provide any refund. It is hard to understand how the Hotels.com platform allows a property in this condition to list rooms. It put's the safety of platform users at risk.

Stayed many times, always clean and quiet. Definitely an aging facility, but no issues that I’ve ever noticed or had.

Small breakfast, but clean! Room was clean and beds were comfortable!

Breakfast was fresh, but just okay in taste. Parking was great, being right in fron of your room on the same level. The bed was extremely comfortable, but the coolest thing was the picture above it -- a grouping of rock pools, which are types of vernal pools. What was so cool about that? I was staying at the hotel for an event called Vernal Poolooza, which was a conference centered around wetlands......especially vernal pools.

The toilet had issues, but everything else was great